Bootstrapp failed, no servers, no protocols in new account on Macbook...

[Saint Logan 0]

Hello friends! I faced a some problems with Eddie client on Macbook. 
I created new macbook profile (account).
When i logged into my Airvpn account via Eddie, there are no servers in server list window and no protocols for manual selection in Eddie preferences. 
After some time, the error of "BOOTSTRAP FAILURE" appears. 
My DNS are set 8.8.8.8 and 4.4.4.4.
Airvpn.org pings sucssesfully in terminal. 
When i changed my old Mac account, there are no problems with Eddie. 
Can anyone help me to solve this problem?