ANSWERED Remote Desktop across two AirVPN connections

[misamarumaru 0]

Hi there. I'm trying to use Windows Remote Desktop from a computer connected to AirVPN to another machine also connected via AirVPN. I've setup port forwarding correctly and it works fine if the machine I'm connecting from has the VPN disabled, but if both VPNs are enabled then I cannot connect. Interestingly, if I disconnect my non-remote desktop and connect to the remote one, then re-enable AirVPN on my non-remote desktop, the Remote Desktop remains connected and usable. This suggests the issue is to do with making an initial RDP connection from an AirVPN device to another AirVPN device.

Could someone help advise me on what I'm missing here? Thanks so much.

[reversevpn 6]

Did you make sure that the two machines were connected to two distinct AirVPN servers? If they were connected to the same AirVPN server, then AirVPN will block that connection to mitigate Port Fail. Example: You connect both computers to Okab, then you cannot have a remote desktop session, but if you connect one to Okab and the other to Sulafat, then you can get a successful connection. Also, assign different keys to both computers. AirVPN allows you to create up to ten keys at once and use up to five of those 10 concurrently.

[misamarumaru 0]

Thanks. Yes they're distinct; remote machine is Carinae and local is Alathfar. I'm not familiar with the keys suggestion though. Is that related to the Devices settings? Right now my remote machine is set to be 1 device, although the local machine is using Default. Should I try creating a distinct key for my local machine's connection?

[reversevpn 6]

Go to client area-> VPN Devices->Manage, then add a second device for your remote machine. Make sure to select that new key when using Eddie on the remote device, or, if you're using the config generator, choose the new key when generating the config

[reversevpn 6]

Go here using AirVPN website, ensure both machines have a different key, and reconnect one of your machines(I suggest reconnecting the remote machine) under a different key. If it still doesn't work, disconnect both sides from AirVPN, wait 5 minutes, and reconnect on both sides, ensuring that you selected a different key on both sides even before you start a connection.

[misamarumaru 0]

You are a legend! That worked. Having a separate device set for my local machine was the solution. It seems for this to work, both machines need to be set up as different devices and must be connected to different servers. My Remote Desktop is now connected as intended. Thank you!!