(please) increase server max load or add a new server to BR region

[zhyp 1]

Hello,
I'm quite happy with my AirVPN setup, everything works, and I have nothing major to complain about.
But from time to time when Fulu (the only brazilian server) gets full, speeds tank going from a good 500/300Mbps D/U to an average of 50/50Mbps D/U
This usually happens during weekends when the server gets +100 sessions and the load is at the very limit (+1900/2000)

This is quite frustrating, because I can't really stream any media and/or host my game server without having some type of instability.

I know this can be quite the ask, but I really would like to see some improvements, since currently I'm only able to get around 40-50% of my real speeds (which are still pretty good), but at least having a stable connection would solve most problems.

I don't expect this to happen overnight (or at all), but hopefully something can be done about this.
Thanks for hearing me out.

[Andrew109 10]

Yes, I have been checking and they do seem very high load recently. The New Zealand servers have quite a high load quite often too. 

[zhyp 1]

Yeah, I'm not 100% sure this is the problem, but speeds are getting worse by the day.
I can't stream 10Mb/s files in my media server anymore, unfortunately I'm behind a Double NAT, so I kinda need AirVPN so I can easily port forward stuff (which works great, but speeds suck atm)