Just Got AirVPN, Can't Connect

[logari 0]

Hi I just got AirVPN and I can't connect to anything. What do I do? I'm relatively new to this. It never manages to connect and it keeps sending me to different locations.

Eddie System/Environment Report - 8/11/2023 - 12:52 PM UTC

Eddie version: 2.21.8
Eddie OS build: windows_x64
Eddie architecture: x64
OS type: Windows
OS name: Windows 10 Home
OS version: Microsoft Windows NT 10.0.19045.0
OS architecture: x64
Mono /.Net Framework: v4.0.30319
OpenVPN: 2.5.5 - OpenSSL 1.1.1l  24 Aug 2021, LZO 2.10 (C:\Program Files\AirVPN\openvpn.exe)
Hummingbird: Not available
WireGuard: 0.5.2
SSH: plink 0.73 (C:\Program Files\AirVPN\plink.exe)
SSL: stunnel 5.56 (C:\Program Files\AirVPN\stunnel.exe)
Profile path: C:\Users\vince\AppData\Local\Eddie\default.profile
Data path: C:\Users\vince\AppData\Local\Eddie
Application path: C:\Program Files\AirVPN
Executable path: C:\Program Files\AirVPN\Eddie-UI.exe
Command line arguments: (1 args) path="home"
Network Lock Active: No
Connected to VPN: No
OS support IPv4: Yes
OS support IPv6: Yes
Detected DNS: 192.168.0.1
Test DNS IPv4: Ok
Test DNS IPv6: Failed
Test Ping IPv4: 114 ms
Test Ping IPv6: Failed
Test HTTP IPv4: Ok
Test HTTP IPv6: Error: Fetch url error:Couldn't connect to server
Test HTTPS: Ok
----------------------------
Important options not at defaults:

login: (omissis)
password: (omissis)
remember: True
proxy.mode: none

----------------------------
Logs:

. 2023.08.11 08:51:26 - Eddie version: 2.21.8 / windows_x64, System: Windows, Name: Windows 10 Home, Version: Microsoft Windows NT 10.0.19045.0, Mono/.Net: v4.0.30319
. 2023.08.11 08:51:26 - Command line arguments (1): path="home"
. 2023.08.11 08:51:27 - Reading options from C:\Users\vince\AppData\Local\Eddie\default.profile
. 2023.08.11 08:51:28 - OpenVPN - Version: 2.5.5 - OpenSSL 1.1.1l  24 Aug 2021, LZO 2.10 (C:\Program Files\AirVPN\openvpn.exe)
. 2023.08.11 08:51:28 - SSH - Version: plink 0.73 (C:\Program Files\AirVPN\plink.exe)
. 2023.08.11 08:51:28 - SSL - Version: stunnel 5.56 (C:\Program Files\AirVPN\stunnel.exe)
I 2023.08.11 08:51:29 - Ready
. 2023.08.11 08:51:30 - Collect information about AirVPN completed
I 2023.08.11 08:51:31 - Session starting.
I 2023.08.11 08:51:33 - Checking authorization ...
. 2023.08.11 08:51:33 - Using WinTun network interface "Local Area Connection (OpenVPN Data Channel Offload)"
! 2023.08.11 08:51:33 - Connecting to Tegmen (Canada, Toronto, Ontario)
. 2023.08.11 08:51:34 - Routes, add 137.63.71.53/32 for interface "Wi-Fi (MediaTek Wi-Fi 6 MT7921 Wireless LAN Card)".
. 2023.08.11 08:51:34 - Routes, add 137.63.71.53/32 for interface "Wi-Fi (MediaTek Wi-Fi 6 MT7921 Wireless LAN Card)", already exists.
. 2023.08.11 08:51:34 - OpenVPN > OpenVPN 2.5.5 Windows-MSVC [SSL (OpenSSL)] [LZO] [LZ4] [PKCS11] [AEAD] built on Dec 15 2021
. 2023.08.11 08:51:34 - OpenVPN > Windows version 10.0 (Windows 10 or greater) 64bit
. 2023.08.11 08:51:34 - OpenVPN > library versions: OpenSSL 1.1.1l  24 Aug 2021, LZO 2.10
. 2023.08.11 08:51:34 - OpenVPN > Outgoing Control Channel Encryption: Cipher 'AES-256-CTR' initialized with 256 bit key
. 2023.08.11 08:51:34 - OpenVPN > Outgoing Control Channel Encryption: Using 256 bit message hash 'SHA256' for HMAC authentication
. 2023.08.11 08:51:34 - OpenVPN > Incoming Control Channel Encryption: Cipher 'AES-256-CTR' initialized with 256 bit key
. 2023.08.11 08:51:34 - OpenVPN > Incoming Control Channel Encryption: Using 256 bit message hash 'SHA256' for HMAC authentication
. 2023.08.11 08:51:34 - OpenVPN > TCP/UDP: Preserving recently used remote address: [AF_INET]137.63.71.53:443
. 2023.08.11 08:51:34 - OpenVPN > Socket Buffers: R=[65536->262144] S=[65536->262144]
. 2023.08.11 08:51:34 - OpenVPN > UDP link local: (not bound)
. 2023.08.11 08:51:34 - OpenVPN > UDP link remote: [AF_INET]137.63.71.53:443
. 2023.08.11 08:52:06 - OpenVPN > [UNDEF] Inactivity timeout (--ping-exit), exiting
. 2023.08.11 08:52:06 - OpenVPN > SIGTERM received, sending exit notification to peer
. 2023.08.11 08:52:11 - OpenVPN > SIGTERM[soft,exit-with-notification] received, process exiting
! 2023.08.11 08:52:11 - Disconnecting
. 2023.08.11 08:52:11 - Routes, delete 137.63.71.53/32 for interface "Wi-Fi (MediaTek Wi-Fi 6 MT7921 Wireless LAN Card)".
. 2023.08.11 08:52:11 - Routes, delete 137.63.71.53/32 for interface "Wi-Fi (MediaTek Wi-Fi 6 MT7921 Wireless LAN Card)", not exists.
. 2023.08.11 08:52:11 - Connection terminated.
I 2023.08.11 08:52:14 - Cancel requested.
! 2023.08.11 08:52:14 - Session terminated.

----------------------------
Network Interfaces and Routes:

{
    "routes": [
        {
            "destination": "0.0.0.0\/0",
            "gateway": "192.168.0.1",
            "interface_index": 9,
            "metric": 0,
            "interface": "{56784825-293D-44CE-8A08-CE2B0367672A}"
        },
        {
            "destination": "127.0.0.0\/8",
            "gateway": "0.0.0.0",
            "interface_index": 1,
            "metric": 256,
            "interface": "{425C3958-2ACB-11EB-8ED3-806E6F6E6963}"
        },
        {
            "destination": "127.0.0.1\/32",
            "gateway": "0.0.0.0",
            "interface_index": 1,
            "metric": 256,
            "interface": "{425C3958-2ACB-11EB-8ED3-806E6F6E6963}"
        },
        {
            "destination": "127.255.255.255\/32",
            "gateway": "0.0.0.0",
            "interface_index": 1,
            "metric": 256,
            "interface": "{425C3958-2ACB-11EB-8ED3-806E6F6E6963}"
        },
        {
            "destination": "192.168.0.0\/24",
            "gateway": "0.0.0.0",
            "interface_index": 9,
            "metric": 256,
            "interface": "{56784825-293D-44CE-8A08-CE2B0367672A}"
        },
        {
            "destination": "192.168.0.162\/32",
            "gateway": "0.0.0.0",
            "interface_index": 9,
            "metric": 256,
            "interface": "{56784825-293D-44CE-8A08-CE2B0367672A}"
        },
        {
            "destination": "192.168.0.255\/32",
            "gateway": "0.0.0.0",
            "interface_index": 9,
            "metric": 256,
            "interface": "{56784825-293D-44CE-8A08-CE2B0367672A}"
        },
        {
            "destination": "224.0.0.0\/4",
            "gateway": "0.0.0.0",
            "interface_index": 1,
            "metric": 256,
            "interface": "{425C3958-2ACB-11EB-8ED3-806E6F6E6963}"
        },
        {
            "destination": "224.0.0.0\/4",
            "gateway": "0.0.0.0",
            "interface_index": 9,
            "metric": 256,
            "interface": "{56784825-293D-44CE-8A08-CE2B0367672A}"
        },
        {
            "destination": "224.0.0.0\/4",
            "gateway": "0.0.0.0",
            "interface_index": 44,
            "metric": 256,
            "interface": "{8438EE15-2D6B-4086-8A59-CED3C35A9561}"
        },
        {
            "destination": "224.0.0.0\/4",
            "gateway": "0.0.0.0",
            "interface_index": 7,
            "metric": 256,
            "interface": "{3F564E7F-35FE-4A1A-BEDF-C1A460936ECE}"
        },
        {
            "destination": "224.0.0.0\/4",
            "gateway": "0.0.0.0",
            "interface_index": 16,
            "metric": 256,
            "interface": "{B0C6E388-652F-4924-92F5-923D2B477C39}"
        },
        {
            "destination": "255.255.255.255\/32",
            "gateway": "0.0.0.0",
            "interface_index": 1,
            "metric": 256,
            "interface": "{425C3958-2ACB-11EB-8ED3-806E6F6E6963}"
        },
        {
            "destination": "255.255.255.255\/32",
            "gateway": "0.0.0.0",
            "interface_index": 9,
            "metric": 256,
            "interface": "{56784825-293D-44CE-8A08-CE2B0367672A}"
        },
        {
            "destination": "255.255.255.255\/32",
            "gateway": "0.0.0.0",
            "interface_index": 44,
            "metric": 256,
            "interface": "{8438EE15-2D6B-4086-8A59-CED3C35A9561}"
        },
        {
            "destination": "255.255.255.255\/32",
            "gateway": "0.0.0.0",
            "interface_index": 7,
            "metric": 256,
            "interface": "{3F564E7F-35FE-4A1A-BEDF-C1A460936ECE}"
        },
        {
            "destination": "255.255.255.255\/32",
            "gateway": "0.0.0.0",
            "interface_index": 16,
            "metric": 256,
            "interface": "{B0C6E388-652F-4924-92F5-923D2B477C39}"
        },
        {
            "destination": "::1\/128",
            "gateway": "::",
            "interface_index": 1,
            "metric": 256,
            "interface": "{425C3958-2ACB-11EB-8ED3-806E6F6E6963}"
        },
        {
            "destination": "fe80::\/64",
            "gateway": "::",
            "interface_index": 9,
            "metric": 256,
            "interface": "{56784825-293D-44CE-8A08-CE2B0367672A}"
        },
        {
            "destination": "fe80::\/64",
            "gateway": "::",
            "interface_index": 44,
            "metric": 256,
            "interface": "{8438EE15-2D6B-4086-8A59-CED3C35A9561}"
        },
        {
            "destination": "fe80::\/64",
            "gateway": "::",
            "interface_index": 7,
            "metric": 256,
            "interface": "{3F564E7F-35FE-4A1A-BEDF-C1A460936ECE}"
        },
        {
            "destination": "fe80::\/64",
            "gateway": "::",
            "interface_index": 16,
            "metric": 256,
            "interface": "{B0C6E388-652F-4924-92F5-923D2B477C39}"
        },
        {
            "destination": "fe80::3f56:4eb4:ef5f:56fd\/128",
            "gateway": "::",
            "interface_index": 16,
            "metric": 256,
            "interface": "{B0C6E388-652F-4924-92F5-923D2B477C39}"
        },
        {
            "destination": "fe80::a2cf:cb13:fa7d:bdad\/128",
            "gateway": "::",
            "interface_index": 7,
            "metric": 256,
            "interface": "{3F564E7F-35FE-4A1A-BEDF-C1A460936ECE}"
        },
        {
            "destination": "fe80::a697:8850:c8f6:6730\/128",
            "gateway": "::",
            "interface_index": 44,
            "metric": 256,
            "interface": "{8438EE15-2D6B-4086-8A59-CED3C35A9561}"
        },
        {
            "destination": "fe80::db33:7864:a60b:2c75\/128",
            "gateway": "::",
            "interface_index": 9,
            "metric": 256,
            "interface": "{56784825-293D-44CE-8A08-CE2B0367672A}"
        },
        {
            "destination": "ff00::\/8",
            "gateway": "::",
            "interface_index": 1,
            "metric": 256,
            "interface": "{425C3958-2ACB-11EB-8ED3-806E6F6E6963}"
        },
        {
            "destination": "ff00::\/8",
            "gateway": "::",
            "interface_index": 9,
            "metric": 256,
            "interface": "{56784825-293D-44CE-8A08-CE2B0367672A}"
        },
        {
            "destination": "ff00::\/8",
            "gateway": "::",
            "interface_index": 44,
            "metric": 256,
            "interface": "{8438EE15-2D6B-4086-8A59-CED3C35A9561}"
        },
        {
            "destination": "ff00::\/8",
            "gateway": "::",
            "interface_index": 7,
            "metric": 256,
            "interface": "{3F564E7F-35FE-4A1A-BEDF-C1A460936ECE}"
        },
        {
            "destination": "ff00::\/8",
            "gateway": "::",
            "interface_index": 16,
            "metric": 256,
            "interface": "{B0C6E388-652F-4924-92F5-923D2B477C39}"
        }
    ],
    "ipv4-default-gateway": "192.168.0.1",
    "ipv4-default-interface": "{56784825-293D-44CE-8A08-CE2B0367672A}",
    "interfaces": [
        {
            "friendly": "Local Area Connection",
            "id": "{8438EE15-2D6B-4086-8A59-CED3C35A9561}",
            "name": "Local Area Connection",
            "description": "OpenVPN Data Channel Offload",
            "type": "Virtual",
            "status": "Down",
            "bytes_received": "0",
            "bytes_sent": "0",
            "support_ipv4": true,
            "support_ipv6": true,
            "ips": [
                "fe80::a697:8850:c8f6:6730",
                "169.254.229.152"
            ],
            "bind": true,
            "dns4": "",
            "dns6": null
        },
        {
            "friendly": "Local Area Connection* 10",
            "id": "{3F564E7F-35FE-4A1A-BEDF-C1A460936ECE}",
            "name": "Local Area Connection* 10",
            "description": "Microsoft Wi-Fi Direct Virtual Adapter #3",
            "type": "Wireless80211",
            "status": "Down",
            "bytes_received": "0",
            "bytes_sent": "0",
            "support_ipv4": true,
            "support_ipv6": true,
            "ips": [
                "fe80::a2cf:cb13:fa7d:bdad",
                "169.254.18.57"
            ],
            "bind": true,
            "dns4": "",
            "dns6": null
        },
        {
            "friendly": "Local Area Connection* 13",
            "id": "{B0C6E388-652F-4924-92F5-923D2B477C39}",
            "name": "Local Area Connection* 13",
            "description": "Microsoft Wi-Fi Direct Virtual Adapter #4",
            "type": "Wireless80211",
            "status": "Down",
            "bytes_received": "0",
            "bytes_sent": "0",
            "support_ipv4": true,
            "support_ipv6": true,
            "ips": [
                "fe80::3f56:4eb4:ef5f:56fd",
                "169.254.239.55"
            ],
            "bind": true,
            "dns4": "",
            "dns6": null
        },
        {
            "friendly": "Wi-Fi",
            "id": "{56784825-293D-44CE-8A08-CE2B0367672A}",
            "name": "Wi-Fi",
            "description": "MediaTek Wi-Fi 6 MT7921 Wireless LAN Card",
            "type": "Wireless80211",
            "status": "Up",
            "bytes_received": "578798225",
            "bytes_sent": "27740652",
            "support_ipv4": true,
            "support_ipv6": true,
            "ips": [
                "fe80::db33:7864:a60b:2c75",
                "192.168.0.162"
            ],
            "bind": true,
            "dns4": "",
            "dns6": null
        },
        {
            "friendly": "Loopback Pseudo-Interface 1",
            "id": "{425C3958-2ACB-11EB-8ED3-806E6F6E6963}",
            "name": "Loopback Pseudo-Interface 1",
            "description": "Software Loopback Interface 1",
            "type": "Loopback",
            "status": "Up",
            "bytes_received": "0",
            "bytes_sent": "0",
            "support_ipv4": true,
            "support_ipv6": true,
            "ips": [
                "::1",
                "127.0.0.1"
            ],
            "bind": true,
            "dns4": "",
            "dns6": null
        }
    ]
}
----------------------------
ipconfig /all:

Windows IP Configuration

   Host Name . . . . . . . . . . . . : LAPTOP-IBJQI2F6
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Unknown adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : OpenVPN Data Channel Offload
   Physical Address. . . . . . . . . : 
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 10:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #3
   Physical Address. . . . . . . . . : EE-2E-98-15-90-AD
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 13:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #4
   Physical Address. . . . . . . . . : EE-2E-98-15-90-BD
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : MediaTek Wi-Fi 6 MT7921 Wireless LAN Card
   Physical Address. . . . . . . . . : EC-2E-98-15-90-DD
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::db33:7864:a60b:2c75%9(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.0.162(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Thursday, August 10, 2023 2:23:02 PM
   Lease Expires . . . . . . . . . . : Friday, August 11, 2023 10:22:26 AM
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DHCPv6 IAID . . . . . . . . . . . : 300691096
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-29-20-72-6B-EC-2E-98-15-90-DD
   DNS Servers . . . . . . . . . . . : 192.168.0.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

[OpenSourcerer 1361]

1 hour ago, logari said:

. 2023.08.11 08:51:33 - Using WinTun network interface "Local Area Connection (OpenVPN Data Channel Offload)"

Eddie tries to use the wrong interface; it's a known issue with 2.21.8. Either upgrade to the latest experimental or uninstall the DCO driver of OpenVPN.