ANSWERED Eddie always conneect to Tyl canada

[streamview 0]

Hello guys
I have problem with Edie , it is not switching  servers  or country , always it connects to Canada.
I downloaded last version and installed it.
any Idea.

thanks

Edited ... by streamview

[OpenSourcerer 1441]

What's the version?

[streamview 0]

hi, its 2.21.8

[streamview 0]

it looks  no one had this problem, contacted support ,lets see what they have to say.

[OpenSourcerer 1441]

A good way to encourage people to answer you is to provide more info of your own volition: The system report, for example, what you tried in the meantime and what it led to, etc.
Of course, the route via professional support is always a valid choice. For the sake of the forums's readers, though, if you do happen to solve it this way, make sure to follow up on it and provide a solution here. In the long run it also helps support minimize tickets. Thank you!

[streamview 0]

Hello .
after contacting support , problem Solved.
to fix the issue :

1) Make sure that Eddie is not running

2) Delete Eddie's configuration file (don't worry, Eddie will create a new one at the next run):

C:\Users\"your user name"\AppData\Local\Eddie\default.profile

 

3) Re-start Eddie. You will need to re-enter your credentials and re-configure the country you want !

 

 

  

[OpenSourcerer 1441]

Thank you for following up! It's kind of a rarity, so that makes it more awesome.