I paid but subscription was not active

[Dinano 0]

hello, I paid with ltc for a 1-month subscription, but the subscription was not active. It seems that the payment has not been received. I sent an e-mail regarding the issue. but I haven't received a response for 6 hours. Is there anyone here who can help?

[OpenSourcerer 1435]

Did you try a support ticket? These are the community forums where no one can help with sales questions.