Waiting for Latency tests (246 to go)

[Nickitendo 0]

Hello I have a problem with Eddie and indeed I would like to connect to a server but unfortunately he does not there is then what I wrote in the title reinstalled and unfortunately used nothing :/

. 2022.03.27 15:56:17 - Eddie version: 2.19.7 / windows_x64, System: Windows, Name: Windows 10 Pro, Version: Microsoft Windows NT 10.0.19044.0, Mono/.Net: v4.0.30319
. 2022.03.27 15:56:17 - Command line arguments (1): path="home"
. 2022.03.27 15:56:17 - Raise system privileges
. 2022.03.27 15:56:21 - Profile path: C:\Users\Nicklas\AppData\Local\Eddie\default.profile
. 2022.03.27 15:56:21 - Reading options from C:\Users\Nicklas\AppData\Local\Eddie\default.profile
. 2022.03.27 15:56:24 - Tun Driver - 0901: 9.24.2; wintun: 0.8
. 2022.03.27 15:56:24 - OpenVPN - Version: 2.5.0 - OpenSSL 1.1.1h  22 Sep 2020, LZO 2.10 (C:\Program Files\AirVPN\openvpn.exe)
. 2022.03.27 15:56:24 - SSH - Version: plink 0.73
. 2022.03.27 15:56:24 -     Build platform: 64-bit x86 Windows
. 2022.03.27 15:56:24 -     Compiler: clang 7.0.0 (tags/RELEASE_700/final), emulating Visual Studio 2013 (12.0), _MSC_VER=1800
. 2022.03.27 15:56:24 -     Source commit: 745ed3ad3beaf52fc623827e770b3a068b238dd5 (C:\Program Files\AirVPN\plink.exe)
. 2022.03.27 15:56:24 - SSL - Version: stunnel 5.56 (C:\Program Files\AirVPN\stunnel.exe)
I 2022.03.27 15:56:25 - Ready
. 2022.03.27 15:56:25 - Collect information about AirVPN completed
I 2022.03.27 15:57:33 - Session starting.
. 2022.03.27 15:57:34 - Waiting for latency tests (246 to go)
 

[OpenSourcerer 1467]

The logs are practically empty. Please upgrade to the latest version 2.20.0, then try a connection. In Logs tab click the lifebelt icon on the right and paste/upload the output here. Thanks.

[Nickitendo 0]

  On 3/27/2022 at 4:27 PM, OpenSourcerer said:

The logs are practically empty. Please upgrade to the latest version 2.20.0, then try a connection. In Logs tab click the lifebelt icon on the right and paste/upload the output here. Thanks.

I would like to do but when I click on it it does filled nothing so the Performing test gets stuck at 2 bars unfortunately.... 😕
.
2022.03.27 19:59:13 - Eddie version: 2.20.0 / windows_x64, System: Windows, Name: Windows 10 Pro, Version: Microsoft Windows NT 10.0.19044.0, Mono/.Net: v4.0.30319
. 2022.03.27 19:59:13 - Command line arguments (1): path="home"
. 2022.03.27 19:59:13 - Profile path: C:\Users\Nicklas\AppData\Local\Eddie\default.profile
. 2022.03.27 19:59:14 - Reading options from C:\Users\Nicklas\AppData\Local\Eddie\default.profile
. 2022.03.27 19:59:17 - Tun Driver - 0901: 9.24.2; wintun: 0.8
. 2022.03.27 19:59:17 - OpenVPN - Version: 2.5.1 - OpenSSL 1.1.1j 16 Feb 2021, LZO 2.10 (C:\Program Files\AirVPN\openvpn.exe)
. 2022.03.27 19:59:17 - SSH - Version: plink 0.73
. 2022.03.27 19:59:17 - Build platform: 64-bit x86 Windows
. 2022.03.27 19:59:17 - Compiler: clang 7.0.0 (tags/RELEASE_700/final), emulating Visual Studio 2013 (12.0), _MSC_VER=1800
. 2022.03.27 19:59:17 - Source commit: 745ed3ad3beaf52fc623827e770b3a068b238dd5 (C:\Program Files\AirVPN\plink.exe)
. 2022.03.27 19:59:17 - SSL - Version: stunnel 5.56 (C:\Program Files\AirVPN\stunnel.exe)
I 2022.03.27 19:59:17 - Ready
. 2022.03.27 19:59:18 - Collect information about AirVPN completed
I 2022.03.27 19:59:20 - Session starting.
. 2022.03.27 19:59:21 - Waiting for latency tests (246 to go).

[OpenSourcerer 1467]

  On 3/27/2022 at 6:01 PM, Nickitendo said:

I would like to do but when I click on it it does filled nothing so the Performing test gets stuck at 2 bars unfortunately.... 😕

Let it run for a few minutes. It will progress eventually.

[Nickitendo 0]

  On 3/27/2022 at 10:08 PM, OpenSourcerer said:

Let it run for a few minutes. It will progress eventually.

I have him now almost 4 hours on the run and he is unfortunately still on 2 bars... 😕

[OpenSourcerer 1467]

  On 3/28/2022 at 12:22 AM, Nickitendo said:

I have him now almost 4 hours on the run and he is unfortunately still on 2 bars... 😕

For a few minutes, not a few hours.
I remember something like this in the forums, unfortunately I can't find it right now. You could contact professional support via ticket while I'm trying a few more searches.

[Nickitendo 0]

  On 3/28/2022 at 2:45 PM, OpenSourcerer said:

For a few minutes, not a few hours.
I remember something like this in the forums, unfortunately I can't find it right now. You could contact professional support via ticket while I'm trying a few more searches.

So I should run it for 5 minutes then close and copy the clipboard and post? o: I can wait as long as you can still help me ^-^

[OpenSourcerer 1467]

  On 3/28/2022 at 2:53 PM, Nickitendo said:

So I should run it for 5 minutes then close and copy the clipboard and post?

No, it's hanging on listing the interfaces or routes or something like that, can't remember exactly. You could try a reboot (not shutdown + startup) to clear all those interfaces and routes.

[Nickitendo 0]

  On 3/28/2022 at 3:01 PM, OpenSourcerer said:

No, it's hanging on listing the interfaces or routes or something like that, can't remember exactly. You could try a reboot (not shutdown + startup) to clear all those interfaces and routes.

Oh if you mean reinstall program or restart router I already tried or what exactly should I do? o: oh yes I am German I used a translator in case you wonder that I write strange or something :3

[OpenSourcerer 1467]

  On 3/29/2022 at 12:20 AM, Nickitendo said:

Oh if you mean reinstall program or restart router I already tried or what exactly should I do

Reboot. PC-Neustart.

[Nickitendo 0]

  On 3/29/2022 at 4:24 PM, OpenSourcerer said:

Reboot. PC-Neustart.

I have also already tried unfortunately no change :/

[OpenSourcerer 1467]

Starts to look like a bug. Try contacting support via ticket.

[Nickitendo 0]

  On 3/29/2022 at 10:07 PM, OpenSourcerer said:

Starts to look like a bug. Try contacting support via ticket.

All right I do thanks for your help ^-^

[Nickitendo 0]

  On 3/29/2022 at 11:35 PM, Nickitendo said:

All right I do thanks for your help ^-^

Hey I again where can I ask the support? o:

[OpenSourcerer 1467]

Client area > Support requests > Create New button.
Contact us button in the top right corner of every page.
Explicit link for your convenience.
Mail to info@airvpn.org works, too.