Auth Fail

[tsclub 0]

i just used it only one day, vpn for android udp and tcp profiles gives eror "Auth Failed" when trying to run. And also i gave fake mailadres in the sign up and now i forgot my password, i could not reconfigure udp and tcp configuration please help

[Tech Jedi Alex 1580]

7 hours ago, tsclub said:

i just used it only one day, vpn for android udp and tcp profiles gives eror "Auth Failed" when trying to run.

You did subscribe to AirVPN with the account you forgot the password to, right? Just making sure you know AirVPN is a paid service.

For password resets please try a support ticket.

[tsclub 0]

Yes i paidt for using 1 month period but unfornately i used mail address which is fake to be anonymous. My credential is dremus@gmail.com but it is just string. i wrote it to support service. Actually i cant understand why openvpn gives auth failed error because i didnt do anything about udp and tcp 443 profile. Sincerely thanks

[Tech Jedi Alex 1580]

4 hours ago, tsclub said:

Actually i cant understand why openvpn gives auth failed error because i didnt do anything about udp and tcp 443 profile. Sincerely thanks

Auth fails most probably because the private key used is unknown to the servers. Maybe you generated a key but renewed it? Support may help you with all of that, we're only users like you and thus have no access to such information.