VPN keep disconnecting.

[kaizenaux 0]

I dont know whats wrong. i just renewed my AirVPN subscription but when i try to connect, it keep saying disconnecting. I have attached my logs.

Eddie_20200914_222522.txt

[OpenSourcerer 1450]

Reboot does good. It sounds better in German, though.

Also, update your Eddie client. You seem to be on 2.16.3 or even older since you're using OpenVPN 2.4.6.

[kaizenaux 0]

12 hours ago, giganerd said:

Reboot does good. It sounds better in German, though.

Also, update your Eddie client. You seem to be on 2.16.3 or even older since you're using OpenVPN 2.4.6.

i have update my eddie client and reboot my macbook. But still cant connect to VPN.

[kaizenaux 0]

latest log

Eddie_20200915_170127.txt

[OpenSourcerer 1450]

The log actually tells you what to do:

W 2020.09.15 17:01:04 - Authorization failed. Look at the client area to discover the reason.

Did you try that?

Also, next time, please go directly to Logs tab and click the lifebelt icon, then paste or upload the output here. Besides the same log output it will include much more info for us to look at.