nimrod666 0 Posted ... Hi For the last week or so I have been getting frequent disconnects although Eddie still shows connected. I have tried using different servers without success. Latest log attached. Any help appreciated, thanks. Log.TXT Quote Share this post Link to post
OpenSourcerer 1442 Posted ... It's insufficient. Please upload a support file instead. Connect, and when it happens, click on the lifebelt icon in Logs tab. We need its output. Quote Hide OpenSourcerer's signature Hide all signatures NOT AN AIRVPN TEAM MEMBER. USE TICKETS FOR PROFESSIONAL SUPPORT. LZ1's New User Guide to AirVPN « Plenty of stuff for advanced users, too! Want to contact me directly? All relevant methods are on my About me page. Share this post Link to post
Madflave 0 Posted ... I have been having this problem a lot recently too it started happening around the end of 2019 Quote Share this post Link to post
OpenSourcerer 1442 Posted ... @Madflave Don't really care in this topic. Stop the hijacking. Open a new one and give as much info as possible, please, also with a log or Eddie support file, what you tried doing, etc. Quote Hide OpenSourcerer's signature Hide all signatures NOT AN AIRVPN TEAM MEMBER. USE TICKETS FOR PROFESSIONAL SUPPORT. LZ1's New User Guide to AirVPN « Plenty of stuff for advanced users, too! Want to contact me directly? All relevant methods are on my About me page. Share this post Link to post
nimrod666 0 Posted ... Hi. Thanks for the directions supplied. Unfortunately after clicking on the lifebelt the application starts then freezes so I am unable to supply the information required. Following this I am unable to close eddie and have to re-start the PC. Quote Share this post Link to post
OpenSourcerer 1442 Posted ... Can you please update to the latest stable v2.18.9? Quote Hide OpenSourcerer's signature Hide all signatures NOT AN AIRVPN TEAM MEMBER. USE TICKETS FOR PROFESSIONAL SUPPORT. LZ1's New User Guide to AirVPN « Plenty of stuff for advanced users, too! Want to contact me directly? All relevant methods are on my About me page. Share this post Link to post
nimrod666 0 Posted ... Hi. I have updated to the newest version and tried various servers all with the original problem persisting. I still cannot get any output from using the 'lifebelt' it still freezes as my post above. I have another log file but I'm assuming that will not provide the information you require. Thanks. Quote Share this post Link to post
OpenSourcerer 1442 Posted ... Okay, it seems to freeze between the DNS detection and v4/v6 connection tests. Couple ideas: Maybe something in the .NET framework does a hiccup? Is it possible to reinstall/update to the latest .NET for Win10 which is 4.8? Even if it came with a Windows update in May 2019, but you never know, it's Windows, after all. Any firewalls/security software other than Defender running? Quote Hide OpenSourcerer's signature Hide all signatures NOT AN AIRVPN TEAM MEMBER. USE TICKETS FOR PROFESSIONAL SUPPORT. LZ1's New User Guide to AirVPN « Plenty of stuff for advanced users, too! Want to contact me directly? All relevant methods are on my About me page. Share this post Link to post