I have been unable to connect to any servers in 3 days

[barnabas 0]

. 2020.03.28 15:28:45 - Eddie version: 2.16.3 / windows_x64, System: Windows, Name: Windows 10 Pro, Version: Microsoft Windows NT 10.0.18363.0, Mono/.Net: v4.0.30319
. 2020.03.28 15:28:45 - Reading options from C:\Users\MYPC\AppData\Local\AirVPN\default.xml
. 2020.03.28 15:28:45 - Profile options not found, using defaults.
. 2020.03.28 15:28:45 - Command line arguments (1): path="home"
. 2020.03.28 15:28:45 - Profile path: C:\Users\MYPC\AppData\Local\AirVPN\default.xml
. 2020.03.28 15:28:47 - Cannot find tunnel adapter.
E 2020.03.28 15:28:47 - OpenVPN Driver - Not available - Will be installed at next connection.
. 2020.03.28 15:28:47 - OpenVPN - Version: 2.4.6 - OpenSSL 1.1.0h  27 Mar 2018, LZO 2.10 (C:\Program Files\AirVPN\openvpn.exe)
. 2020.03.28 15:28:47 - SSH - Version: plink 0.67 (C:\Program Files\AirVPN\plink.exe)
. 2020.03.28 15:28:47 - SSL - Version: stunnel 5.40 (C:\Program Files\AirVPN\stunnel.exe)
. 2020.03.28 15:28:47 - curl - Version: 7.68.0 (C:\Program Files\AirVPN\curl.exe)
. 2020.03.28 15:28:47 - Certification Authorities: C:\Program Files\AirVPN\res\cacert.pem
. 2020.03.28 15:28:47 - Updating systems & servers data ...
I 2020.03.28 15:28:47 - Ready
. 2020.03.28 15:28:49 - Systems & servers data update completed
I 2020.03.28 15:29:15 - Checking login ...
! 2020.03.28 15:29:16 - Logged in.
I 2020.03.28 15:29:18 - Session starting.
. 2020.03.28 15:29:18 - Cannot find tunnel adapter.
! 2020.03.28 15:29:18 - Installing tunnel driver
I 2020.03.28 15:29:26 - Checking authorization ...
! 2020.03.28 15:29:26 - Connecting to Nahn (Canada, Vancouver)
. 2020.03.28 15:29:27 - OpenVPN > OpenVPN 2.4.6 x86_64-w64-mingw32 [SSL (OpenSSL)] [LZO] [LZ4] [PKCS11] [AEAD] built on Apr 27 2018
. 2020.03.28 15:29:27 - OpenVPN > Windows version 6.2 (Windows 8 or greater) 64bit
. 2020.03.28 15:29:27 - OpenVPN > library versions: OpenSSL 1.1.0h  27 Mar 2018, LZO 2.10
. 2020.03.28 15:29:27 - Connection to OpenVPN Management Interface
. 2020.03.28 15:29:27 - OpenVPN > MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:3100
. 2020.03.28 15:29:27 - OpenVPN > Outgoing Control Channel Encryption: Cipher 'AES-256-CTR' initialized with 256 bit key
. 2020.03.28 15:29:27 - OpenVPN > Outgoing Control Channel Encryption: Using 256 bit message hash 'SHA256' for HMAC authentication
. 2020.03.28 15:29:27 - OpenVPN > Incoming Control Channel Encryption: Cipher 'AES-256-CTR' initialized with 256 bit key
. 2020.03.28 15:29:27 - OpenVPN > Incoming Control Channel Encryption: Using 256 bit message hash 'SHA256' for HMAC authentication
. 2020.03.28 15:29:27 - OpenVPN > TCP/UDP: Preserving recently used remote address: [AF_INET]192.30.89.69:443
. 2020.03.28 15:29:27 - OpenVPN > Socket Buffers: R=[65536->262144] S=[65536->262144]
. 2020.03.28 15:29:27 - OpenVPN > UDP link local: (not bound)
. 2020.03.28 15:29:27 - OpenVPN > UDP link remote: [AF_INET]192.30.89.69:443
. 2020.03.28 15:29:27 - OpenVPN > MANAGEMENT: Client connected from [AF_INET]127.0.0.1:3100
. 2020.03.28 15:29:58 - OpenVPN > [UNDEF] Inactivity timeout (--ping-exit), exiting
. 2020.03.28 15:29:58 - OpenVPN > SIGTERM received, sending exit notification to peer
. 2020.03.28 15:30:03 - OpenVPN > SIGTERM[soft,exit-with-notification] received, process exiting
! 2020.03.28 15:30:03 - Disconnecting
. 2020.03.28 15:30:03 - Connection terminated.
I 2020.03.28 15:30:05 - Cancel requested.
! 2020.03.28 15:30:05 - Session terminated.

 

[OpenSourcerer 1442]

Please try to connect, then in Logs tab click the lifebelt icon and paste/upload the output here, preferably in LOG format (top left button in the post editor).

[barnabas 0]

Eddie System/Environment Report - 28/03/2020 7:33 AM UTC

Eddie version: 2.16.3
Eddie OS build: windows_x64
Eddie architecture: x64
OS type: Windows
OS name: Windows 10 Pro
OS version: Microsoft Windows NT 10.0.18363.0
OS architecture: x64
Mono /.Net Framework: v4.0.30319
OpenVPN driver: TAP-Windows Adapter V9, version 9.24.2
OpenVPN: 2.4.6 - OpenSSL 1.1.0h  27 Mar 2018, LZO 2.10 (C:\Program Files\AirVPN\openvpn.exe)
SSH: plink 0.67 (C:\Program Files\AirVPN\plink.exe)
SSL: stunnel 5.40 (C:\Program Files\AirVPN\stunnel.exe)
curl: 7.68.0 (C:\Program Files\AirVPN\curl.exe)
Profile path: C:\Users\MYPC\AppData\Local\AirVPN\default.xml
Data path: C:\Users\MYPC\AppData\Local\AirVPN
Application path: C:\Program Files\AirVPN
Executable path: C:\Program Files\AirVPN\Eddie-UI.exe
Command line arguments: (1 args) path="home"
Network Lock Active: No
Connected to VPN: No
Detected DNS: 10.196.0.171
Test DNS IPv4: Ok
Test DNS IPv6: Failed
Test Ping IPv4: 19 ms
Test Ping IPv6: -1 ms
Test HTTP IPv4: Ok
Test HTTP IPv6: Error:curl: (6) Could not resolve host: ipv6.eddie.website
Test HTTPS: Ok
----------------------------
Important options not at defaults:

login: (omissis)
password: (omissis)
remember: True
areas.whitelist: nl
mode.protocol: UDP
mode.alt: 2

----------------------------
Logs:

. 2020.03.28 17:31:54 - Eddie version: 2.16.3 / windows_x64, System: Windows, Name: Windows 10 Pro, Version: Microsoft Windows NT 10.0.18363.0, Mono/.Net: v4.0.30319
. 2020.03.28 17:31:54 - Reading options from C:\Users\Jakub\AppData\Local\AirVPN\default.xml
. 2020.03.28 17:31:59 - Command line arguments (1): path="home"
. 2020.03.28 17:31:59 - Profile path: C:\Users\MYPC\AppData\Local\AirVPN\default.xml
. 2020.03.28 17:32:02 - OpenVPN Driver - TAP-Windows Adapter V9, version 9.24.2
. 2020.03.28 17:32:02 - OpenVPN - Version: 2.4.6 - OpenSSL 1.1.0h  27 Mar 2018, LZO 2.10 (C:\Program Files\AirVPN\openvpn.exe)
. 2020.03.28 17:32:02 - SSH - Version: plink 0.67 (C:\Program Files\AirVPN\plink.exe)
. 2020.03.28 17:32:02 - SSL - Version: stunnel 5.40 (C:\Program Files\AirVPN\stunnel.exe)
. 2020.03.28 17:32:02 - curl - Version: 7.68.0 (C:\Program Files\AirVPN\curl.exe)
. 2020.03.28 17:32:02 - Certification Authorities: C:\Program Files\AirVPN\res\cacert.pem
. 2020.03.28 17:32:03 - Updating systems & servers data ...
I 2020.03.28 17:32:03 - Ready
. 2020.03.28 17:32:05 - Systems & servers data update completed
I 2020.03.28 17:32:08 - Session starting.
I 2020.03.28 17:32:14 - Checking authorization ...
! 2020.03.28 17:32:15 - Connecting to Garnet (Netherlands, Alblasserdam)
. 2020.03.28 17:32:16 - OpenVPN > OpenVPN 2.4.6 x86_64-w64-mingw32 [SSL (OpenSSL)] [LZO] [LZ4] [PKCS11] [AEAD] built on Apr 27 2018
. 2020.03.28 17:32:16 - OpenVPN > Windows version 6.2 (Windows 8 or greater) 64bit
. 2020.03.28 17:32:16 - OpenVPN > library versions: OpenSSL 1.1.0h  27 Mar 2018, LZO 2.10
. 2020.03.28 17:32:16 - Connection to OpenVPN Management Interface
. 2020.03.28 17:32:16 - OpenVPN > MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:3100
. 2020.03.28 17:32:16 - OpenVPN > Outgoing Control Channel Encryption: Cipher 'AES-256-CTR' initialized with 256 bit key
. 2020.03.28 17:32:16 - OpenVPN > Outgoing Control Channel Encryption: Using 256 bit message hash 'SHA256' for HMAC authentication
. 2020.03.28 17:32:16 - OpenVPN > Incoming Control Channel Encryption: Cipher 'AES-256-CTR' initialized with 256 bit key
. 2020.03.28 17:32:16 - OpenVPN > Incoming Control Channel Encryption: Using 256 bit message hash 'SHA256' for HMAC authentication
. 2020.03.28 17:32:16 - OpenVPN > TCP/UDP: Preserving recently used remote address: [AF_INET]213.152.162.76:443
. 2020.03.28 17:32:16 - OpenVPN > Socket Buffers: R=[65536->262144] S=[65536->262144]
. 2020.03.28 17:32:16 - OpenVPN > UDP link local: (not bound)
. 2020.03.28 17:32:16 - OpenVPN > UDP link remote: [AF_INET]213.152.162.76:443
. 2020.03.28 17:32:16 - OpenVPN > MANAGEMENT: Client connected from [AF_INET]127.0.0.1:3100
. 2020.03.28 17:32:48 - OpenVPN > [UNDEF] Inactivity timeout (--ping-exit), exiting
. 2020.03.28 17:32:48 - OpenVPN > SIGTERM received, sending exit notification to peer
. 2020.03.28 17:32:53 - OpenVPN > SIGTERM[soft,exit-with-notification] received, process exiting
! 2020.03.28 17:32:53 - Disconnecting
. 2020.03.28 17:32:53 - Connection terminated.
I 2020.03.28 17:32:56 - Checking authorization ...
I 2020.03.28 17:32:57 - Cancel requested.
! 2020.03.28 17:32:58 - Session terminated.

----------------------------
Network Interfaces and Routes:

{
    "support_ipv4": true,
    "support_ipv6": true,
    "routes": [
        {
            "address": "0.0.0.0\/0",
            "interface": "{D7302B1F-654C-439A-92D2-AFA5377BE860}",
            "gateway": "10.196.0.171",
            "metric": "35"
        },
        {
            "address": "10.196.0.0\/24",
            "interface": "{D7302B1F-654C-439A-92D2-AFA5377BE860}",
            "gateway": "link",
            "metric": "291"
        },
        {
            "address": "10.196.0.187",
            "interface": "{D7302B1F-654C-439A-92D2-AFA5377BE860}",
            "gateway": "link",
            "metric": "291"
        },
        {
            "address": "10.196.0.255",
            "interface": "{D7302B1F-654C-439A-92D2-AFA5377BE860}",
            "gateway": "link",
            "metric": "291"
        },
        {
            "address": "127.0.0.0\/8",
            "interface": "{6EDB8422-D3EE-11E7-AE97-806E6F6E6963}",
            "gateway": "link",
            "metric": "331"
        },
        {
            "address": "127.0.0.1",
            "interface": "{6EDB8422-D3EE-11E7-AE97-806E6F6E6963}",
            "gateway": "link",
            "metric": "331"
        },
        {
            "address": "127.255.255.255",
            "interface": "{6EDB8422-D3EE-11E7-AE97-806E6F6E6963}",
            "gateway": "link",
            "metric": "331"
        },
        {
            "address": "224.0.0.0\/4",
            "interface": "{6EDB8422-D3EE-11E7-AE97-806E6F6E6963}",
            "gateway": "link",
            "metric": "331"
        },
        {
            "address": "224.0.0.0\/4",
            "interface": "{D7302B1F-654C-439A-92D2-AFA5377BE860}",
            "gateway": "link",
            "metric": "291"
        },
        {
            "address": "255.255.255.255",
            "interface": "{6EDB8422-D3EE-11E7-AE97-806E6F6E6963}",
            "gateway": "link",
            "metric": "331"
        },
        {
            "address": "255.255.255.255",
            "interface": "{D7302B1F-654C-439A-92D2-AFA5377BE860}",
            "gateway": "link",
            "metric": "291"
        },
        {
            "address": "::1",
            "interface": "{6EDB8422-D3EE-11E7-AE97-806E6F6E6963}",
            "gateway": "link",
            "metric": "331"
        },
        {
            "address": "fe80::\/64",
            "interface": "{D7302B1F-654C-439A-92D2-AFA5377BE860}",
            "gateway": "link",
            "metric": "291"
        },
        {
            "address": "fe80::99a3:42ab:9261:f12",
            "interface": "{D7302B1F-654C-439A-92D2-AFA5377BE860}",
            "gateway": "link",
            "metric": "291"
        },
        {
            "address": "ff00::\/8",
            "interface": "{6EDB8422-D3EE-11E7-AE97-806E6F6E6963}",
            "gateway": "link",
            "metric": "331"
        },
        {
            "address": "ff00::\/8",
            "interface": "{D7302B1F-654C-439A-92D2-AFA5377BE860}",
            "gateway": "link",
            "metric": "291"
        }
    ],
    "interfaces": [
        {
            "friendly": "Local Area Connection",
            "id": "{7F1FA3F5-A5BA-4430-A53B-1D12EE5461F2}",
            "name": "Local Area Connection",
            "description": "TAP-Windows Adapter V9",
            "type": "53",
            "status": "Down",
            "bytes_received": "0",
            "bytes_sent": "0",
            "support_ipv4": true,
            "support_ipv6": true,
            "ips": [
                "fe80::641b:448f:e94c:ac23",
                "169.254.172.35"
            ],
            "gateways": [],
            "bind": true,
            "dns4": "",
            "dns6": null
        },
        {
            "friendly": "Ethernet",
            "id": "{D7302B1F-654C-439A-92D2-AFA5377BE860}",
            "name": "Ethernet",
            "description": "Intel(R) Ethernet Connection I217-V",
            "type": "Ethernet",
            "status": "Up",
            "bytes_received": "2555727",
            "bytes_sent": "514059",
            "support_ipv4": true,
            "support_ipv6": true,
            "ips": [
                "fe80::99a3:42ab:9261:f12",
                "10.196.0.187"
            ],
            "gateways": [
                "10.196.0.171"
            ],
            "bind": true,
            "dns4": "",
            "dns6": null
        },
        {
            "friendly": "Loopback Pseudo-Interface 1",
            "id": "{6EDB8422-D3EE-11E7-AE97-806E6F6E6963}",
            "name": "Loopback Pseudo-Interface 1",
            "description": "Software Loopback Interface 1",
            "type": "Loopback",
            "status": "Up",
            "bytes_received": "0",
            "bytes_sent": "0",
            "support_ipv4": true,
            "support_ipv6": true,
            "ips": [
                "::1",
                "127.0.0.1"
            ],
            "gateways": [],
            "bind": true,
            "dns4": "",
            "dns6": null
        }
    ],
    "ipv4-default-gateway": "10.196.0.171",
    "ipv4-default-interface": "{D7302B1F-654C-439A-92D2-AFA5377BE860}"
}
----------------------------
ipconfig /all:

Windows IP Configuration

   Host Name . . . . . . . . . . . . : JAKUB-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : home

Unknown adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : TAP-Windows Adapter V9
   Physical Address. . . . . . . . . : 00-FF-7F-1F-A3-F5
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Ethernet:

   Connection-specific DNS Suffix  . : home
   Description . . . . . . . . . . . : Intel(R) Ethernet Connection I217-V
   Physical Address. . . . . . . . . : 74-D0-2B-7D-B2-CF
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::99a3:42ab:9261:f12%13(Preferred)
   IPv4 Address. . . . . . . . . . . : 10.196.0.187(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Saturday, 28 March 2020 4:22:06 PM
   Lease Expires . . . . . . . . . . : Sunday, 29 March 2020 5:29:44 PM
   Default Gateway . . . . . . . . . : 10.196.0.171
   DHCP Server . . . . . . . . . . . : 10.196.0.171
   DHCPv6 IAID . . . . . . . . . . . : 108318763
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-23-EA-DD-96-74-D0-2B-7D-B2-CF
   DNS Servers . . . . . . . . . . . : 10.196.0.171
   NetBIOS over Tcpip. . . . . . . . : Enabled
   Connection-specific DNS Suffix Search List :
                                       home

Edited ... by giganerd
Apply LOG formatting to logs

[OpenSourcerer 1442]

2 hours ago, barnabas said:

mode.protocol: UDP
mode.alt: 2

Does it also happen with TCP?
And was this changed to 2 for testing purposes? If so, you could also try 3 or 4, they're tls-crypt IPs making blocks more difficult.
 

2 hours ago, barnabas said:

Test HTTP IPv6: Error:curl: (6) Could not resolve host: ipv6.eddie.website

Since IPv6 is unsupported, anyway, in Preferences > Networking, set Layer IPv6 to Block.

Are there any firewalls you might be using, locally or in the router? Everything hints at connections to AirVPN servers unable to be established.

[Madflave 0]

Funny you say that as I had an issue with that this evening I was unable to connect and for the last two weeks or so some servers would not connect but others would it kept disconnecting and I only fixed it by unchecking check connections or something like that in the settings

[OpenSourcerer 1442]

11 hours ago, Madflave said:

I only fixed it by unchecking check connections or something like that in the settings

That's very nice, and now for the details, please. This is not really helping anyone.