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Error: "need pkcs fileencryption key"

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I use AirVPN on my desktop and my android phone (Galaxy S7).  Everything has been fine for years.  But now, all of a sudden, when I open the AirVPN client on my phone and press the  config file to connect with, it comes up with an error saying "Need PKCS file encryption key, enter password for key."  I have never been asked this before.  The only thing that has changed recently that I can think of is that Verizon recently updated the phone's software.  As far as I know I have never been asked for a password other than to log into my AirVPN account, and then probably only once.  Would this key want my AirVPN username password, or something else?  I don't think I ever made/used/recorded a password for this "PKCS key".  What should I do?  I'm unprotected!  Thanks...

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Huh. Have you tried the master password of Eddie?
You could also try to reimport that profile.
But a PKCS key password is odd here. Never got asked for this.

» I am not an AirVPN team member. All opinions are my own and are not to be considered official. Only the AirVPN Staff account should be viewed as such.

» The forums is a place where you can ask questions to the community. You are not entitled to guaranteed answer times. Answer quality may vary, too. If you need professional support, please create tickets.

» If you're new, take some time to read LZ1's New User Guide to AirVPN. On questions, use the search function first. On errors, search for the error message instead.

» If you choose to create a new thread, keep in mind that we don't know your setup. Give info about it. Never forget the OpenVPN logs or, for Eddie, the support file (Logs > lifebelt icon).

» The community kindly asks you to not set up Tor exit relays when connected to AirVPN. Their IP addresses are subject to restrictions and these are relayed to all users of the affected servers.


» Furthermore, I propose that your paranoia is to be destroyed. If you overdo privacy, chances are you will be unique amond the mass again.

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