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Hello,

I got AirVPN yesterday (Thanks for the Halloween discount 😉 ). I can connect to the vpn with my PC and smartphone, but can not use internet...

Today, in office, with my smartphone, AirVPN works very well! So I suppose the problem is from my router (TL-WR845N). I checked its settings:

  • SPI Firewall: Enable
  • PPTP Passthrough: Enable
  • L2TP Passthrough: Enable
  • IPSec Passthrough: Enable

What shoud I do?

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Can you provide a log of a failed connection attempt on PC/smartphone in your network, please?


NOT AN AIRVPN TEAM MEMBER. USE TICKETS FOR PROFESSIONAL SUPPORT.

LZ1's New User Guide to AirVPN « Plenty of stuff for advanced users, too!

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Eddie Log: 01 nov. 2019 17:20:57 UTC

Eddie for Android 2.4 Version Code 26


--- App and device information ---

Eddie Version Code: 26
Eddie Version Name: 2.4
Eddie Library 1.3.2 - 22 March 2019
Eddie Library API level: 6

Architecture: armeabi-v7a (Arm 32 bit)
Platform: Android

Manufacturer: samsung
Model: SM-J250F
Device: j2y18lte
Board: msm8937
Brand: samsung
Product: j2y18ltedx
Hardware: qcom
Supported ABIs: armeabi-v7a armeabi
Host: SWDH4609
ID: NMF26X
Display: NMF26X.J250FDXU2ASE2
Android API Level: 25
Android Codename: REL
Android Version Release: 7.1.1
Android Version Incremental: J250FDXU2ASE2
Fingerprint: samsung/j2y18ltedx/j2y18lte:7.1.1/NMF26X/J250FDXU2ASE2:user/release-keys
Type: user
Tags: release-keys
User: dpi
Language: fr
Rooted device: false
Network: WIFI
Screen Width: 540
Screen Height: 960
Screen Density: 2
Screen Density DPI: 240
Screen XDPI: 221
Screen YDPI: 222
Total RAM: 1343 Mb
Free RAM: 450 Mb
Threshold Memory: 82 Mb
Low Memory: false
App Total Memory: 35 Mb
App Max Memory: 128 Mb
App Free Memory: 8 Mb
Bootloader: J250FDXU2ASE2


--- Settings dump ---

airvpn_default_protocol: UDP
airvpn_protocol: UDP
airvpn_default_port: 443
airvpn_port: 443
airvpn_default_ip_version: IPv4
airvpn_ip_version: IPv4
airvpn_default_tls_mode: tls-crypt
airvpn_tls_mode: tls-crypt
airvpn_quick_connect_mode: auto
airvpn_cipher: SERVER
airvpn_forbid_quick_connection_to_user_country: true
airvpn_custom_bootstrap_servers: 
airvpn_server_whitelist: 
airvpn_server_blacklist: 
airvpn_country_whitelist: 
airvpn_country_blacklist: 
system_vpn_lock: true
system_vpn_reconnect: false
system_vpn_reconnect_retries: 5
system_dns_override_enable: false
system_dns_custom: 
system_proxy_enable: false
system_persistent_notification: false
system_notification_sound: true
system_show_message_dialogs: true
system_forced_mtu: 
system_application_filter_type: 0
system_application_filter: 
system_application_language: 
system_first_run: true
system_restore_last_profile: true
system_last_profile_is_connected: false
system_exclude_local_networks: false
system_pause_vpn_when_screen_is_off: false
system_airvpn_remember_me: true
ovpn3_tls_version_min: tls_1_0
ovpn3_protocol: 
ovpn3_ipv6: 
ovpn3_timeout: 60
ovpn3_tun_persist: true
ovpn3_compression_mode: yes
ovpn3_synchronous_dns_lookup: false
ovpn3_autologin_sessions: true
ovpn3_disable_client_cert: false
ovpn3_ssl_debug_level: 0
ovpn3_default_key_direction: -1
ovpn3_force_aes_cbc_ciphersuites: false
ovpn3_tls_cert_profile: 
ovpn3_proxy_host: 
ovpn3_proxy_port: 
ovpn3_proxy_allow_cleartext_auth: false
ovpn3_custom_directives: 


--- Log dump ---

01 nov. 2019 16:31:01 UTC [Info] Eddie Version Code: 26
01 nov. 2019 16:31:01 UTC [Info] Eddie Version Name: 2.4
01 nov. 2019 16:31:01 UTC [Info] Initializing Eddie library
01 nov. 2019 16:31:01 UTC [Info] Eddie Library 1.3.2 - 22 March 2019
01 nov. 2019 16:31:01 UTC [Info] Eddie Library API level: 6
01 nov. 2019 16:31:01 UTC [Info] Architecture: armeabi-v7a (Arm 32 bit)
01 nov. 2019 16:31:01 UTC [Info] Platform: Android
01 nov. 2019 16:31:01 UTC [Info] Manufacturer: samsung
01 nov. 2019 16:31:01 UTC [Info] Model: SM-J250F
01 nov. 2019 16:31:01 UTC [Info] Device: j2y18lte
01 nov. 2019 16:31:01 UTC [Info] Brand: samsung
01 nov. 2019 16:31:01 UTC [Info] Product: j2y18ltedx
01 nov. 2019 16:31:01 UTC [Info] Display: NMF26X.J250FDXU2ASE2
01 nov. 2019 16:31:01 UTC [Info] Android API Level: 25
01 nov. 2019 16:31:01 UTC [Info] Android Version Release: 7.1.1
01 nov. 2019 16:31:01 UTC [Info] Fingerprint: samsung/j2y18ltedx/j2y18lte:7.1.1/NMF26X/J250FDXU2ASE2:user/release-keys
01 nov. 2019 16:31:01 UTC [Info] Tags: release-keys
01 nov. 2019 16:31:01 UTC [Info] Rooted device: false
01 nov. 2019 16:31:01 UTC [Info] Eddie Library: OpenVPN initialization succeeded
01 nov. 2019 16:31:01 UTC [Info] Network is not available
01 nov. 2019 16:31:01 UTC [Debug] VPNService.networkStatusChanged() action: 'SYSTEM_PAUSE'
01 nov. 2019 16:31:01 UTC [Debug] VPNService.onStartCommand(): No intent
01 nov. 2019 16:31:01 UTC [Info] Network type has changed to WIFI "Zoulou"
01 nov. 2019 16:31:01 UTC [Debug] VPNService.networkStatusChanged() action: 'NETWORK_TYPE_CHANGED'
01 nov. 2019 16:31:01 UTC [Info] Network is connected to WIFI "Zoulou"
01 nov. 2019 16:31:01 UTC [Debug] VPNService.networkStatusChanged() action: 'SYSTEM_RESUME'
01 nov. 2019 17:15:08 UTC [Info] Requesting user IP and country to AirVPN ipleak.net via secure connection
01 nov. 2019 17:15:08 UTC [Info] Setting manifest to default instance
01 nov. 2019 17:15:08 UTC [Info] AirVPN ipleak.net: User IP is 123.20.133.54
01 nov. 2019 17:15:08 UTC [Info] AirVPN ipleak.net: User country is VN
01 nov. 2019 17:15:10 UTC [Info] Requesting manifest document to AirVPN
01 nov. 2019 17:15:12 UTC [Info] Successfully received manifest document from AirVPN
01 nov. 2019 17:15:12 UTC [Info] Setting manifest to the instance downloaded from AirVPN server
01 nov. 2019 17:15:15 UTC [Info] Displayed 1 manifest's messages
01 nov. 2019 17:16:50 UTC [Info] Requesting user document to AirVPN
01 nov. 2019 17:16:51 UTC [Info] Requesting user document to AirVPN
01 nov. 2019 17:16:51 UTC [Info] Successfully received user document from AirVPN
01 nov. 2019 17:16:51 UTC [Info] Setting user profile to the instance downloaded from AirVPN server
01 nov. 2019 17:16:51 UTC [Info] Logged in to AirVPN as user kohan58
01 nov. 2019 17:16:52 UTC [Info] Successfully received user document from AirVPN
01 nov. 2019 17:16:52 UTC [Info] Requesting manifest document to AirVPN
01 nov. 2019 17:16:52 UTC [Info] Setting user profile to the instance downloaded from AirVPN server
01 nov. 2019 17:16:52 UTC [Info] Logged in to AirVPN as user kohan58
01 nov. 2019 17:16:53 UTC [Info] Successfully received manifest document from AirVPN
01 nov. 2019 17:16:53 UTC [Info] Requesting manifest document to AirVPN
01 nov. 2019 17:16:53 UTC [Info] Setting manifest to the instance downloaded from AirVPN server
01 nov. 2019 17:16:57 UTC [Info] Trying to quick connect AirVPN server Delphinus at Singapore, Singapour - Protocol UDP, Port 443
01 nov. 2019 17:16:57 UTC [Info] VPN Lock is enabled
01 nov. 2019 17:16:57 UTC [Info] Local networks are tunneled into the VPN
01 nov. 2019 17:16:58 UTC [Info] Eddie Library: Successfully created a new OpenVPN client
01 nov. 2019 17:16:58 UTC [Info] Eddie Library: OpenVPN client: option 'tls_version_min' set to 'tls_1_0'
01 nov. 2019 17:16:58 UTC [Info] Eddie Library: OpenVPN client: option 'protocol' set to ''
01 nov. 2019 17:16:58 UTC [Info] Eddie Library: OpenVPN client: option 'ipv6' set to ''
01 nov. 2019 17:16:58 UTC [Info] Eddie Library: OpenVPN client: option 'timeout' set to '60'
01 nov. 2019 17:16:58 UTC [Info] Eddie Library: OpenVPN client: option 'tun_persist' set to 'true'
01 nov. 2019 17:16:58 UTC [Info] Eddie Library: OpenVPN client: option 'compression_mode' set to 'yes'
01 nov. 2019 17:16:58 UTC [Info] Eddie Library: OpenVPN client: option 'synchronous_dns_lookup' set to 'false'
01 nov. 2019 17:16:58 UTC [Info] Eddie Library: OpenVPN client: option 'autologin_sessions' set to 'true'
01 nov. 2019 17:16:58 UTC [Info] Eddie Library: OpenVPN client: option 'disable_client_cert' set to 'false'
01 nov. 2019 17:16:58 UTC [Info] Eddie Library: OpenVPN client: option 'ssl_debug_level' set to '0'
01 nov. 2019 17:16:58 UTC [Info] Eddie Library: OpenVPN client: option 'default_key_direction' set to '-1'
01 nov. 2019 17:16:58 UTC [Info] Eddie Library: OpenVPN client: option 'force_aes_cbc_ciphersuites' set to 'false'
01 nov. 2019 17:16:58 UTC [Info] Eddie Library: OpenVPN client: option 'tls_cert_profile' set to ''
01 nov. 2019 17:16:58 UTC [Info] Starting VPN thread
01 nov. 2019 17:16:58 UTC [Info] Eddie Library: starting openVPNClient
01 nov. 2019 17:16:58 UTC [Info] Eddie Library: Client::start(): Loading profile
01 nov. 2019 17:16:58 UTC [Info] Eddie Library: config.protoOverride:
01 nov. 2019 17:16:58 UTC [Info] Eddie Library: config.connTimeout: 60
01 nov. 2019 17:16:58 UTC [Info] Eddie Library: config.compressionMode: yes
01 nov. 2019 17:16:58 UTC [Info] Eddie Library: config.ipv6:
01 nov. 2019 17:16:58 UTC [Info] Eddie Library: config.tlsVersionMinOverride: tls_1_0
01 nov. 2019 17:16:58 UTC [Info] Eddie Library: config.tlsCertProfileOverride:
01 nov. 2019 17:16:58 UTC [Info] Eddie Library: config.disableClientCert: false
01 nov. 2019 17:16:58 UTC [Info] Eddie Library: config.proxyHost:
01 nov. 2019 17:16:58 UTC [Info] Eddie Library: config.proxyPort:
01 nov. 2019 17:16:58 UTC [Info] Eddie Library: config.proxyAllowCleartextAuth: false
01 nov. 2019 17:16:58 UTC [Info] Eddie Library: config.defaultKeyDirection: -1
01 nov. 2019 17:16:58 UTC [Info] Eddie Library: config.forceAesCbcCiphersuites: false
01 nov. 2019 17:16:58 UTC [Info] Eddie Library: config.sslDebugLevel: 0
01 nov. 2019 17:16:58 UTC [Info] Eddie Library: config.autologinSessions: true
01 nov. 2019 17:16:58 UTC [Info] Eddie Library: config.tunPersist: true
01 nov. 2019 17:16:58 UTC [Info] Eddie Library: config.synchronousDnsLookup: false
01 nov. 2019 17:16:58 UTC [Info] Eddie Library: Client::start(): Profile loaded. Connecting to server
01 nov. 2019 17:16:58 UTC [Info] Eddie Library: OpenVPN core 3.3 AirVPN android armv7a thumb2 32-bit
01 nov. 2019 17:16:58 UTC [Info] Eddie Library: connect_attach()
01 nov. 2019 17:16:58 UTC [Debug] OpenVPNTunnel.onConnectAttach()
01 nov. 2019 17:16:58 UTC [Info] Eddie Library: Frame=512/2048/512 mssfix-ctrl=1250
01 nov. 2019 17:16:58 UTC [Debug] OpenVPN Event: type: 4, name: RESOLVE, info: 
01 nov. 2019 17:16:58 UTC [Info] Eddie Library: connect_pre_run()
01 nov. 2019 17:16:58 UTC [Debug] OpenVPNTunnel.onConnectPreRun()
01 nov. 2019 17:16:58 UTC [Info] Eddie Library: connect_run()
01 nov. 2019 17:16:58 UTC [Info] Eddie Library: Contacting 185.200.116.221:443 via UDP
01 nov. 2019 17:16:58 UTC [Debug] OpenVPN Event: type: 5, name: WAIT, info: 
01 nov. 2019 17:16:58 UTC [Info] Eddie Library: socket_protect(socket=131)
01 nov. 2019 17:16:58 UTC [Debug] OpenVPNTunnel.onSocketProtect(socket: 131)
01 nov. 2019 17:16:58 UTC [Info] Eddie Library: Connecting to [185.200.116.221]:443 (185.200.116.221) via UDPv4
01 nov. 2019 17:16:58 UTC [Debug] OpenVPN Event: type: 7, name: CONNECTING, info: 
01 nov. 2019 17:16:58 UTC [Info] Eddie Library: Tunnel Options:V4,dev-type tun,link-mtu 1522,tun-mtu 1500,proto UDPv4,comp-lzo,cipher AES-256-GCM,auth SHA512,keysize 256,key-method 2,tls-client
01 nov. 2019 17:16:58 UTC [Info] Eddie Library: Peer Info:
IV_GUI_VER=Eddie Library 1.3.2
IV_VER=3.3 AirVPN
IV_PLAT=android
IV_NCP=2
IV_TCPNL=1
IV_PROTO=2
IV_LZO=1
IV_LZO_SWAP=1
IV_LZ4=1
IV_LZ4v2=1
IV_COMP_STUB=1
IV_COMP_STUBv2=1
IV_AUTO_SESS=1
01 nov. 2019 17:16:58 UTC [Info] Eddie Library: VERIFY OK : depth=1
cert. version     : 3
serial number     : 8C:D8:43:EF:E4:5F:20:03
issuer name       : C=IT, ST=IT, L=Perugia, O=airvpn.org, CN=airvpn.org CA, emailAddress=info@airvpn.org
subject name      : C=IT, ST=IT, L=Perugia, O=airvpn.org, CN=airvpn.org CA, emailAddress=info@airvpn.org
issued  on        : 2014-04-11 10:15:45
expires on        : 2024-04-08 10:15:45
signed using      : RSA with SHA1
RSA key size      : 4096 bits
basic constraints : CA=true
01 nov. 2019 17:16:58 UTC [Info] Eddie Library: VERIFY OK : depth=0
cert. version     : 3
serial number     : 1E
issuer name       : C=IT, ST=IT, L=Perugia, O=airvpn.org, CN=airvpn.org CA, emailAddress=info@airvpn.org
subject name      : C=IT, ST=IT, L=Perugia, O=airvpn.org, CN=Delphinus, emailAddress=info@airvpn.org
issued  on        : 2016-12-02 16:46:56
expires on        : 2026-11-30 16:46:56
signed using      : RSA with SHA-512
RSA key size      : 4096 bits
basic constraints : CA=false
cert. type        : SSL Server
key usage         : Digital Signature, Key Encipherment
ext key usage     : TLS Web Server Authentication
01 nov. 2019 17:17:00 UTC [Info] Eddie Library: SSL Handshake: TLSv1.2/TLS-DHE-RSA-WITH-AES-256-GCM-SHA384
01 nov. 2019 17:17:00 UTC [Info] Eddie Library: Session is ACTIVE
01 nov. 2019 17:17:00 UTC [Debug] OpenVPN Event: type: 8, name: GET_CONFIG, info: 
01 nov. 2019 17:17:00 UTC [Info] Eddie Library: Sending PUSH_REQUEST to server...
01 nov. 2019 17:17:01 UTC [Info] Eddie Library: OPTIONS:
0 [comp-lzo] [no] 
1 [redirect-gateway] [ipv6] [def1] [bypass-dhcp] 
2 [dhcp-option] [DNS] [10.15.70.1] 
3 [dhcp-option] [DNS6] [fde6:7a:7d20:b46::1] 
4 [tun-ipv6] 
5 [route-gateway] [10.15.70.1] 
6 [topology] [subnet] 
7 [ping] [10] 
8 [ping-restart] [60] 
9 [ifconfig-ipv6] [fde6:7a:7d20:b46::104a/64] [fde6:7a:7d20:b46::1] 
10 [ifconfig] [10.15.70.76] [255.255.255.0] 
11 [peer-id] [0] 
12 [cipher] [AES-256-GCM]
01 nov. 2019 17:17:01 UTC [Info] Eddie Library: PROTOCOL OPTIONS:
  cipher: AES-256-GCM
  digest: SHA512
  ncp enabled: yes
  compress: LZO_STUB
  peer ID: 0
01 nov. 2019 17:17:01 UTC [Info] Eddie Library: tun_builder_new()
01 nov. 2019 17:17:01 UTC [Debug] OpenVPNTunnel.onTunBuilderNew()
01 nov. 2019 17:17:01 UTC [Debug] OpenVPN Event: type: 9, name: ASSIGN_IP, info: 
01 nov. 2019 17:17:01 UTC [Info] Eddie Library: tun_builder_add_address(address=10.15.70.76, prefix_length=24, gateway=10.15.70.1, ipv6=false, net30=false)
01 nov. 2019 17:17:01 UTC [Debug] OpenVPNTunnel.onTunBuilderAddAddress(address: 10.15.70.76, prefix_length: 24, gateway: 10.15.70.1, ipv6: false, net30: false)
01 nov. 2019 17:17:01 UTC [Info] Eddie Library: tun_builder_add_address(address=fde6:7a:7d20:b46::104a, prefix_length=64, gateway=fde6:7a:7d20:b46::1, ipv6=true, net30=false)
01 nov. 2019 17:17:01 UTC [Debug] OpenVPNTunnel.onTunBuilderAddAddress(address: fde6:7a:7d20:b46::104a, prefix_length: 64, gateway: fde6:7a:7d20:b46::1, ipv6: true, net30: false)
01 nov. 2019 17:17:01 UTC [Info] Eddie Library: tun_builder_add_route(address=0.0.0.0, prefix_length=0, metric=-1, ipv6=false)
01 nov. 2019 17:17:01 UTC [Debug] OpenVPNTunnel.onTunBuilderAddRoute(address: 0.0.0.0, prefix_length: 0, metric: -1, ipv6: false)
01 nov. 2019 17:17:01 UTC [Info] Eddie Library: tun_builder_add_route(address=::, prefix_length=0, metric=-1, ipv6=true)
01 nov. 2019 17:17:01 UTC [Debug] OpenVPNTunnel.onTunBuilderAddRoute(address: ::, prefix_length: 0, metric: -1, ipv6: true)
01 nov. 2019 17:17:01 UTC [Info] Eddie Library: tun_builder_add_dns_server(address=10.15.70.1, ipv6=false)
01 nov. 2019 17:17:01 UTC [Debug] OpenVPNTunnel.onTunBuilderAddDNSServer(address: 10.15.70.1, ipv6: false)
01 nov. 2019 17:17:01 UTC [Debug] VPNContext.doAddDNS(): Adding DNS server '10.15.70.1'
01 nov. 2019 17:17:01 UTC [Info] Eddie Library: tun_builder_add_dns_server(address=fde6:7a:7d20:b46::1, ipv6=true)
01 nov. 2019 17:17:01 UTC [Debug] OpenVPNTunnel.onTunBuilderAddDNSServer(address: fde6:7a:7d20:b46::1, ipv6: true)
01 nov. 2019 17:17:01 UTC [Debug] VPNContext.doAddDNS(): Adding DNS server 'fde6:7a:7d20:b46::1'
01 nov. 2019 17:17:01 UTC [Info] Eddie Library: tun_builder_set_block_ipv6(block_ipv6=false)
01 nov. 2019 17:17:01 UTC [Debug] OpenVPNTunnel.onTunBuilderSetBlockIPV6(block_ipv6: false)
01 nov. 2019 17:17:01 UTC [Info] Eddie Library: tun_builder_set_remote_address(address=185.200.116.221, ipv6=false)
01 nov. 2019 17:17:01 UTC [Debug] OpenVPNTunnel.onTunBuilderSetRemoteAddress(address: 185.200.116.221, ipv6: false)
01 nov. 2019 17:17:01 UTC [Info] Eddie Library: tun_builder_set_layer(layer=3)
01 nov. 2019 17:17:01 UTC [Debug] OpenVPNTunnel.onTunBuilderSetLayer(layer: 3)
01 nov. 2019 17:17:01 UTC [Info] Eddie Library: tun_builder_set_session_name(name=185.200.116.221)
01 nov. 2019 17:17:01 UTC [Debug] OpenVPNTunnel.onTunBuilderSetSessionName(name: 185.200.116.221)
01 nov. 2019 17:17:01 UTC [Info] Eddie Library: tun_builder_establish()
01 nov. 2019 17:17:01 UTC [Debug] OpenVPNTunnel.onTunBuilderEstablish()
01 nov. 2019 17:17:01 UTC [Info] Eddie Library: TunPersist: saving tun context:
Session Name: 185.200.116.221
Layer: OSI_LAYER_3
Remote Address: 185.200.116.221
Tunnel Addresses:
  10.15.70.76/24 -> 10.15.70.1
  fde6:7a:7d20:b46::104a/64 -> fde6:7a:7d20:b46::1 [IPv6]
Reroute Gateway: IPv4=1 IPv6=1 flags=[ ENABLE REROUTE_GW DEF1 BYPASS_DHCP IPv4 IPv6 ]
Block IPv6: no
Add Routes:
Exclude Routes:
DNS Servers:
  10.15.70.1
  fde6:7a:7d20:b46::1 [IPv6]
Search Domains:
01 nov. 2019 17:17:01 UTC [Info] Eddie Library: Connected via tun
01 nov. 2019 17:17:01 UTC [Info] Eddie Library: LZO init swap=0 asym=1
01 nov. 2019 17:17:01 UTC [Info] Eddie Library: Comp-stub init swap=0
01 nov. 2019 17:17:01 UTC [Info] CONNECTED to VPN (AirVPN server Delphinus - Singapore, Singapour)
Defined: 1
User: 
Server Host: 185.200.116.221
Server Port: 443
Server Protocol: UDPv4
Server IP: 185.200.116.221
VPN IPv4: 10.15.70.76
VPN IPv6: fde6:7a:7d20:b46::104a
Gateway IPv4: 10.15.70.1
Gateway IPv6: fde6:7a:7d20:b46::1
Tunnel Name: tun
01 nov. 2019 17:19:34 UTC [Debug] ScreenReceiver.onReceive() action: 'android.intent.action.SCREEN_OFF'
01 nov. 2019 17:19:34 UTC [Debug] VPNService.onScreenChanged(): active is false
01 nov. 2019 17:19:36 UTC [Debug] ScreenReceiver.onReceive() action: 'android.intent.action.SCREEN_ON'
01 nov. 2019 17:19:36 UTC [Debug] VPNService.onScreenChanged(): active is true

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On your PC and after you connected, is it possible for you to ping for example 1.1.1.1? Because the connection log seems alright to me, but it could be DNS.


NOT AN AIRVPN TEAM MEMBER. USE TICKETS FOR PROFESSIONAL SUPPORT.

LZ1's New User Guide to AirVPN « Plenty of stuff for advanced users, too!

Want to contact me directly? All relevant methods are on my About me page.

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NO VPN
ping 1.1.1.1
PING 1.1.1.1 (1.1.1.1): 56 data bytes
92 bytes from one.one.one.one (1.0.0.1): Destination Host Unreachable
92 bytes from one.one.one.one (1.0.0.1): Destination Host Unreachable
92 bytes from one.one.one.one (1.0.0.1): Destination Host Unreachable
^C--- 1.1.1.1 ping statistics ---
4 packets transmitted, 0 packets received, 100% packet loss

WITH VPN
ping 1.1.1.1
PING 1.1.1.1 (1.1.1.1): 56 data bytes
64 bytes from 1.1.1.1: icmp_seq=0 ttl=60 time=347,463 ms
64 bytes from 1.1.1.1: icmp_seq=1 ttl=60 time=347,423 ms
64 bytes from 1.1.1.1: icmp_seq=2 ttl=60 time=347,650 ms
^C--- 1.1.1.1 ping statistics ---
3 packets transmitted, 3 packets received, 0% packet loss
round-trip min/avg/max/stddev = 347,423/347,512/347,650/0,099 ms

There is a problem???

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Erm, okay. These results indicate it's the other way around: Internet when connected but none if not, which reeks of a bug in current stable Eddie v2.16.3 where sometimes your network is not reset back to how it was after you enabled Network Lock. The solution is upgrading to an "experimental" version, which is not so experimental to be honest, almost safe for daily use... you could try that and see if it helps.

On Android, though.. I don't see the problem, I must admit. Can you maybe disable VPN Lock and try a connection? If it still doesn't work, I'd advise reenabling it.

Your assumption about the router is unlikely, but if you run out of ideas, try disabling the SPI firewall and see if that helps.


NOT AN AIRVPN TEAM MEMBER. USE TICKETS FOR PROFESSIONAL SUPPORT.

LZ1's New User Guide to AirVPN « Plenty of stuff for advanced users, too!

Want to contact me directly? All relevant methods are on my About me page.

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Posted ... (edited)

On Android, I disabled VPN Lock but no change...

On PC, I am on Solus and I can not install eddie-ui (or maybe I don't know...). So I borrowed a laptop with Manjaro and I tested Eddie. Impossible to connect: "Checking route IPv4 failed". How can I fix that?

Eddie System/Environment Report - 11/2/2019 11:38 PM UTC

Eddie version: 2.16.3
Eddie OS build: linux_x64
Eddie architecture: x64
OS type: Linux
OS name: Manjaro Linux \r  (\n) (\l)
OS version: Linux fligi-pc 5.3.7-2-MANJARO #1 SMP PREEMPT Tue Oct 22 18:56:05 UTC 2019 x86_64 GNU/Linux
OS architecture: x64
Mono /.Net Framework: 6.0.0 (makepkg/6256b82d62f Fri 20 Sep 2019 11:18:59 PM -03); Framework: v4.0.30319
OpenVPN driver: Found, /dev/net/tun
OpenVPN: 2.4.7 - OpenSSL 1.1.1d  10 Sep 2019, LZO 2.10 (/usr/sbin/openvpn)
SSH: OpenSSH_8.1p1, OpenSSL 1.1.1d  10 Sep 2019 (/usr/sbin/ssh)
SSL:  ()
curl: 7.66.0 (/usr/sbin/curl)
Profile path: /home/fligi/.airvpn/default.xml
Data path: /home/fligi/.airvpn
Application path: /usr/lib/eddie-ui
Executable path: /usr/lib/eddie-ui/Eddie-UI.exe
Command line arguments: (5 args) path="/home/fligi/.airvpn" path.resources="/usr/share/eddie-ui" path.exec="/usr/bin/eddie-ui" console.mode="none" linux.dbus="unix:path=/run/user/1000/bus"
Network Lock Active: No
Connected to VPN: No
Detected DNS: 192.168.0.1
Test DNS IPv4: Ok
Test DNS IPv6: Ok
Test Ping IPv4: 25 ms
Test Ping IPv6: -1 ms
Test HTTP IPv4: Ok
Test HTTP IPv6: Error:curl: (7) Couldn't connect to server
Test HTTPS: Ok
----------------------------
Important options not at defaults:

login: (omissis)
password: (omissis)

----------------------------
Logs:

I 2019.11.03 06:32:58 - Session starting.
I 2019.11.03 06:32:58 - Checking authorization ...
! 2019.11.03 06:32:59 - Connecting to Scuti (Netherlands, Alblasserdam)
. 2019.11.03 06:32:59 - OpenVPN > OpenVPN 2.4.7 [git:makepkg/2b8aec62d5db2c17+] x86_64-pc-linux-gnu [SSL (OpenSSL)] [LZO] [LZ4] [EPOLL] [PKCS11] [MH/PKTINFO] [AEAD] built on Feb 19 2019
. 2019.11.03 06:32:59 - OpenVPN > library versions: OpenSSL 1.1.1d  10 Sep 2019, LZO 2.10
. 2019.11.03 06:32:59 - Connection to OpenVPN Management Interface
. 2019.11.03 06:32:59 - OpenVPN > MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:3100
. 2019.11.03 06:32:59 - OpenVPN > Outgoing Control Channel Encryption: Cipher 'AES-256-CTR' initialized with 256 bit key
. 2019.11.03 06:32:59 - OpenVPN > Outgoing Control Channel Encryption: Using 256 bit message hash 'SHA256' for HMAC authentication
. 2019.11.03 06:32:59 - OpenVPN > Incoming Control Channel Encryption: Cipher 'AES-256-CTR' initialized with 256 bit key
. 2019.11.03 06:32:59 - OpenVPN > Incoming Control Channel Encryption: Using 256 bit message hash 'SHA256' for HMAC authentication
. 2019.11.03 06:32:59 - OpenVPN > TCP/UDP: Preserving recently used remote address: [AF_INET]134.19.179.157:443
. 2019.11.03 06:32:59 - OpenVPN > Socket Buffers: R=[212992->212992] S=[212992->212992]
. 2019.11.03 06:32:59 - OpenVPN > UDP link local: (not bound)
. 2019.11.03 06:32:59 - OpenVPN > UDP link remote: [AF_INET]134.19.179.157:443
. 2019.11.03 06:32:59 - OpenVPN > MANAGEMENT: Client connected from [AF_INET]127.0.0.1:3100
. 2019.11.03 06:32:59 - OpenVPN > TLS: Initial packet from [AF_INET]134.19.179.157:443, sid=fa0c8a35 fba982c2
. 2019.11.03 06:33:00 - OpenVPN > VERIFY OK: depth=1, C=IT, ST=IT, L=Perugia, O=airvpn.org, CN=airvpn.org CA, emailAddress=info@airvpn.org
. 2019.11.03 06:33:00 - OpenVPN > VERIFY KU OK
. 2019.11.03 06:33:00 - OpenVPN > Validating certificate extended key usage
. 2019.11.03 06:33:00 - OpenVPN > ++ Certificate has EKU (str) TLS Web Server Authentication, expects TLS Web Server Authentication
. 2019.11.03 06:33:00 - OpenVPN > VERIFY EKU OK
. 2019.11.03 06:33:00 - OpenVPN > VERIFY OK: depth=0, C=IT, ST=IT, L=Perugia, O=airvpn.org, CN=Scuti, emailAddress=info@airvpn.org
. 2019.11.03 06:33:00 - OpenVPN > Control Channel: TLSv1.2, cipher TLSv1.2 DHE-RSA-AES256-GCM-SHA384, 4096 bit RSA
. 2019.11.03 06:33:00 - OpenVPN > [Scuti] Peer Connection Initiated with [AF_INET]134.19.179.157:443
. 2019.11.03 06:33:02 - OpenVPN > SENT CONTROL [Scuti]: 'PUSH_REQUEST' (status=1)
. 2019.11.03 06:33:02 - OpenVPN > PUSH: Received control message: 'PUSH_REPLY,comp-lzo no,redirect-gateway ipv6 def1 bypass-dhcp,dhcp-option DNS 10.34.118.1,dhcp-option DNS6 fde6:7a:7d20:1e76::1,tun-ipv6,route-gateway 10.34.118.1,topology subnet,ping 10,ping-restart 60,ifconfig-ipv6 fde6:7a:7d20:1e76::1072/64 fde6:7a:7d20:1e76::1,ifconfig 10.34.118.116 255.255.255.0,peer-id 1,cipher AES-256-GCM'
. 2019.11.03 06:33:02 - OpenVPN > Pushed option removed by filter: 'redirect-gateway ipv6 def1 bypass-dhcp'
. 2019.11.03 06:33:02 - OpenVPN > OPTIONS IMPORT: timers and/or timeouts modified
. 2019.11.03 06:33:02 - OpenVPN > OPTIONS IMPORT: compression parms modified
. 2019.11.03 06:33:02 - OpenVPN > OPTIONS IMPORT: --ifconfig/up options modified
. 2019.11.03 06:33:02 - OpenVPN > OPTIONS IMPORT: route-related options modified
. 2019.11.03 06:33:02 - OpenVPN > OPTIONS IMPORT: --ip-win32 and/or --dhcp-option options modified
. 2019.11.03 06:33:02 - OpenVPN > OPTIONS IMPORT: peer-id set
. 2019.11.03 06:33:02 - OpenVPN > OPTIONS IMPORT: adjusting link_mtu to 1625
. 2019.11.03 06:33:02 - OpenVPN > OPTIONS IMPORT: data channel crypto options modified
. 2019.11.03 06:33:02 - OpenVPN > Data Channel: using negotiated cipher 'AES-256-GCM'
. 2019.11.03 06:33:02 - OpenVPN > Outgoing Data Channel: Cipher 'AES-256-GCM' initialized with 256 bit key
. 2019.11.03 06:33:02 - OpenVPN > Incoming Data Channel: Cipher 'AES-256-GCM' initialized with 256 bit key
. 2019.11.03 06:33:02 - OpenVPN > ROUTE_GATEWAY 192.168.0.1/255.255.255.0 IFACE=enp2s0 HWADDR=c8:5b:76:70:75:45
. 2019.11.03 06:33:02 - OpenVPN > GDG6: remote_host_ipv6=n/a
. 2019.11.03 06:33:02 - OpenVPN > ROUTE6: default_gateway=UNDEF
. 2019.11.03 06:33:02 - OpenVPN > TUN/TAP device tun0 opened
. 2019.11.03 06:33:02 - OpenVPN > TUN/TAP TX queue length set to 100
. 2019.11.03 06:33:02 - OpenVPN > /usr/bin/ip link set dev tun0 up mtu 1500
. 2019.11.03 06:33:02 - OpenVPN > /usr/bin/ip addr add dev tun0 10.34.118.116/24 broadcast 10.34.118.255
. 2019.11.03 06:33:02 - OpenVPN > /usr/bin/ip -6 addr add fde6:7a:7d20:1e76::1072/64 dev tun0
. 2019.11.03 06:33:07 - OpenVPN > /usr/bin/ip route add 134.19.179.157/32 via 192.168.0.1
. 2019.11.03 06:33:07 - OpenVPN > /usr/bin/ip route add 0.0.0.0/1 via 10.34.118.1
. 2019.11.03 06:33:07 - OpenVPN > /usr/bin/ip route add 128.0.0.0/1 via 10.34.118.1
. 2019.11.03 06:33:07 - OpenVPN > add_route_ipv6(::/3 -> fde6:7a:7d20:1e76::1 metric -1) dev tun0
. 2019.11.03 06:33:07 - OpenVPN > /usr/bin/ip -6 route add ::/3 dev tun0
. 2019.11.03 06:33:07 - OpenVPN > add_route_ipv6(2000::/4 -> fde6:7a:7d20:1e76::1 metric -1) dev tun0
. 2019.11.03 06:33:07 - OpenVPN > /usr/bin/ip -6 route add 2000::/4 dev tun0
. 2019.11.03 06:33:07 - OpenVPN > add_route_ipv6(3000::/4 -> fde6:7a:7d20:1e76::1 metric -1) dev tun0
. 2019.11.03 06:33:07 - OpenVPN > /usr/bin/ip -6 route add 3000::/4 dev tun0
. 2019.11.03 06:33:07 - OpenVPN > add_route_ipv6(fc00::/7 -> fde6:7a:7d20:1e76::1 metric -1) dev tun0
. 2019.11.03 06:33:07 - OpenVPN > /usr/bin/ip -6 route add fc00::/7 dev tun0
. 2019.11.03 06:33:07 - /etc/resolv.conf moved to /etc/resolv.conf.eddie as backup
. 2019.11.03 06:33:07 - DNS of the system updated to VPN DNS (Rename method: /etc/resolv.conf generated)
. 2019.11.03 06:33:07 - Routes, added a new route, 134.19.179.155 for gateway 10.34.118.1
. 2019.11.03 06:33:07 - Routes, added a new route, 2a00:1678:2470:dddd:fda2:8371:a19e:e06d for gateway fde6:7a:7d20:1e76::1
. 2019.11.03 06:33:07 - Flushing DNS
I 2019.11.03 06:33:07 - Checking route IPv4
. 2019.11.03 06:33:27 - curl: (28) Operation timed out after 20001 milliseconds with 0 out of 0 bytes received
. 2019.11.03 06:33:27 - Checking route (2° try)
. 2019.11.03 06:33:48 - curl: (28) Operation timed out after 20001 milliseconds with 0 out of 0 bytes received
. 2019.11.03 06:33:48 - Checking route (3° try)
. 2019.11.03 06:34:10 - curl: (28) Operation timed out after 20001 milliseconds with 0 out of 0 bytes received
E 2019.11.03 06:34:10 - Checking route IPv4 failed.
. 2019.11.03 06:34:10 - OpenVPN > Initialization Sequence Completed
! 2019.11.03 06:34:10 - Disconnecting
. 2019.11.03 06:34:10 - Routes, removed a route previously added, 134.19.179.155 for gateway 10.34.118.1
. 2019.11.03 06:34:10 - Routes, removed a route previously added, 2a00:1678:2470:dddd:fda2:8371:a19e:e06d for gateway fde6:7a:7d20:1e76::1
. 2019.11.03 06:34:10 - Sending management termination signal
. 2019.11.03 06:34:10 - Management - Send 'signal SIGTERM'
. 2019.11.03 06:34:10 - OpenVPN > MANAGEMENT: CMD 'signal SIGTERM'
. 2019.11.03 06:34:10 - OpenVPN > SIGTERM received, sending exit notification to peer
. 2019.11.03 06:34:15 - OpenVPN > /usr/bin/ip route del 134.19.179.157/32
. 2019.11.03 06:34:15 - OpenVPN > /usr/bin/ip route del 0.0.0.0/1
. 2019.11.03 06:34:15 - OpenVPN > /usr/bin/ip route del 128.0.0.0/1
. 2019.11.03 06:34:15 - OpenVPN > delete_route_ipv6(::/3)
. 2019.11.03 06:34:15 - OpenVPN > /usr/bin/ip -6 route del ::/3 dev tun0
. 2019.11.03 06:34:15 - OpenVPN > delete_route_ipv6(2000::/4)
. 2019.11.03 06:34:15 - OpenVPN > /usr/bin/ip -6 route del 2000::/4 dev tun0
. 2019.11.03 06:34:15 - OpenVPN > delete_route_ipv6(3000::/4)
. 2019.11.03 06:34:15 - OpenVPN > /usr/bin/ip -6 route del 3000::/4 dev tun0
. 2019.11.03 06:34:15 - OpenVPN > delete_route_ipv6(fc00::/7)
. 2019.11.03 06:34:15 - OpenVPN > /usr/bin/ip -6 route del fc00::/7 dev tun0
. 2019.11.03 06:34:15 - OpenVPN > Closing TUN/TAP interface
. 2019.11.03 06:34:15 - OpenVPN > /usr/bin/ip addr del dev tun0 10.34.118.116/24
. 2019.11.03 06:34:15 - OpenVPN > /usr/bin/ip -6 addr del fde6:7a:7d20:1e76::1072/64 dev tun0
. 2019.11.03 06:34:15 - OpenVPN > SIGTERM[soft,exit-with-notification] received, process exiting
. 2019.11.03 06:34:15 - Connection terminated.
. 2019.11.03 06:34:15 - DNS of the system restored to original settings (Rename method)
I 2019.11.03 06:34:17 - Cancel requested.
! 2019.11.03 06:34:17 - Session terminated.

----------------------------
Network Interfaces and Routes:

{
    "support_ipv4": true,
    "support_ipv6": true,
    "routes": [
        {
            "address": "0.0.0.0\/0",
            "gateway": "192.168.0.1",
            "interface": "enp2s0",
            "metric": "100"
        }
    ],
    "interfaces": [
        {
            "friendly": "lo",
            "id": "lo",
            "name": "lo",
            "description": "lo",
            "type": "Loopback",
            "status": "Unknown",
            "bytes_received": "949082",
            "bytes_sent": "949082",
            "support_ipv4": true,
            "support_ipv6": true,
            "ips": [
                "127.0.0.1",
                "::1"
            ],
            "gateways": [],
            "bind": true
        },
        {
            "friendly": "enp2s0",
            "id": "enp2s0",
            "name": "enp2s0",
            "description": "enp2s0",
            "type": "Ethernet",
            "status": "Up",
            "bytes_received": "97053",
            "bytes_sent": "99054",
            "support_ipv4": true,
            "support_ipv6": true,
            "ips": [
                "192.168.0.102",
                "fe80::8424:9ffe:d908:ba03"
            ],
            "gateways": [
                "192.168.0.1"
            ],
            "bind": true
        },
        {
            "friendly": "wlp3s0",
            "id": "wlp3s0",
            "name": "wlp3s0",
            "description": "wlp3s0",
            "type": "Wireless80211",
            "status": "Down",
            "bytes_received": "245834194",
            "bytes_sent": "2892606",
            "support_ipv4": true,
            "support_ipv6": true,
            "ips": [],
            "gateways": [],
            "bind": false
        }
    ],
    "ipv4-default-gateway": "192.168.0.1",
    "ipv4-default-interface": "enp2s0"
}
----------------------------
UID: 0
Run as normal user: True; ID:1000; Name:fligi
----------------------------
ip addr show:

1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN group default qlen 1000
    link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00
    inet 127.0.0.1/8 scope host lo
       valid_lft forever preferred_lft forever
    inet6 ::1/128 scope host 
       valid_lft forever preferred_lft forever
2: enp2s0: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc fq_codel state UP group default qlen 1000
    link/ether c8:5b:76:70:75:45 brd ff:ff:ff:ff:ff:ff
    inet 192.168.0.102/24 brd 192.168.0.255 scope global dynamic noprefixroute enp2s0
       valid_lft 6759sec preferred_lft 6759sec
    inet6 fe80::8424:9ffe:d908:ba03/64 scope link noprefixroute 
       valid_lft forever preferred_lft forever
3: wlp3s0: <NO-CARRIER,BROADCAST,MULTICAST,UP> mtu 1500 qdisc noqueue state DOWN group default qlen 1000
    link/ether a6:28:b9:62:11:32 brd ff:ff:ff:ff:ff:ff
----------------------------
ip link show:

1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN mode DEFAULT group default qlen 1000
    link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00
2: enp2s0: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc fq_codel state UP mode DEFAULT group default qlen 1000
    link/ether c8:5b:76:70:75:45 brd ff:ff:ff:ff:ff:ff
3: wlp3s0: <NO-CARRIER,BROADCAST,MULTICAST,UP> mtu 1500 qdisc noqueue state DOWN mode DORMANT group default qlen 1000
    link/ether a6:28:b9:62:11:32 brd ff:ff:ff:ff:ff:ff
----------------------------
ip -4 route show:

default via 192.168.0.1 dev enp2s0 proto dhcp metric 100 
192.168.0.0/24 dev enp2s0 proto kernel scope link src 192.168.0.102 metric 100
----------------------------
ip -6 route show:

::1 dev lo proto kernel metric 256 pref medium
fe80::/64 dev enp2s0 proto kernel metric 100 pref medium

Edited ... by giganerd
Formatted pasted logs to Log

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No idea??? How can I fix "Checking route IPv4 failed"?

I also tried to install Eddie Beta on Manjaro but:
CMake Error: The source directory "/var/tmp/pamac-build-fligi/eddie-ui-git/src/Eddie/src/Lib.Platform.Linux.Native" does not appear to contain CMakeLists.txt.
Specify --help for usage, or press the help button on the CMake GUI.
==> ERROR: A failure occurred in build().

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That is right, I'm having difficulties helping you out with this. Have you tried searching the forums a bit, maybe for this error? Use "" to look for the exact match.

About the installation, are you using an AUR helper for this? If so, which one?


NOT AN AIRVPN TEAM MEMBER. USE TICKETS FOR PROFESSIONAL SUPPORT.

LZ1's New User Guide to AirVPN « Plenty of stuff for advanced users, too!

Want to contact me directly? All relevant methods are on my About me page.

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AUR helper? I am not sure what you mean... I was using Pamac and trying to install eddie-ui-git.

I had searched about my error on the forum, but nothing about "IPv4 failed". So I bought a new router and now everything works!!!!!!!!!!!!! 🙄
Probably defective... I don't know, I don't care!

Thank you, giganerd, for your help and your time.

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2 hours ago, kohan58 said:

I was using Pamac and trying to install eddie-ui-git


Well, eddie-ui-git is not in the official Arch repositories, it's on the Arch User Repository, called the AUR. A clean Arch install does not access it, you need to use another tool for this, called an AUR helper.

But since you're using Manjaro, the package manager there of course bundles an AUR plugin which accesses it. I was missing that info, therefore I asked about possible helper usage. :)
2 hours ago, kohan58 said:

o I bought a new router and now everything works!!!!!!!!!!!!! 🙄
Probably defective... I don't know, I don't care!


Or something is configured wrongly. Nevertheless. I'm glad it's solved now and it wasn't even the system :D Enjoy AirVPN!

NOT AN AIRVPN TEAM MEMBER. USE TICKETS FOR PROFESSIONAL SUPPORT.

LZ1's New User Guide to AirVPN « Plenty of stuff for advanced users, too!

Want to contact me directly? All relevant methods are on my About me page.

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