MCRS 0 Posted ... (edited) Hi, I have decided to go for my first VPN service and after some research chose AirVPN. I've created the account, bought a plan and downloaded Eddie. Started the software, logged in successfully but I was not able to connect to any server... Tried playing around with the settings, following the getting started guide and other forum posts, but no luck there. I can only get into 1 of 2 scenarios: a netsh error (external program did not execute) or connection timeout. Any help you can provide will be highly appreciated. Here are the logs, using the default settings: Eddie System/Environment Report - 28-06-2019 23:19 UTC Eddie version: 2.16.3 Eddie OS build: windows_x64 Eddie architecture: x64 OS type: Windows OS name: Windows 7 Ultimate OS version: Microsoft Windows NT 6.1.7601 Service Pack 1 OS architecture: x64 Mono /.Net Framework: v2.0.50727 OpenVPN driver: TAP-Windows Adapter V9, version 9.21.2 OpenVPN: 2.4.6 - OpenSSL 1.1.0h 27 Mar 2018, LZO 2.10 (C:\Program Files\AirVPN\openvpn.exe) SSH: plink 0.67 (C:\Program Files\AirVPN\plink.exe) SSL: stunnel 5.40 (C:\Program Files\AirVPN\stunnel.exe) curl: 7.54.1 (C:\Program Files\AirVPN\curl.exe) Profile path: C:\Users\Ricardo\AppData\Local\AirVPN\default.xml Data path: C:\Users\Ricardo\AppData\Local\AirVPN Application path: C:\Program Files\AirVPN Executable path: C:\Program Files\AirVPN\Eddie-UI.exe Command line arguments: (1 args) path="home" Network Lock Active: No Connected to VPN: No Detected DNS: 8.8.4.4, 8.8.8.8 Test DNS IPv4: Ok Test DNS IPv6: Failed Test Ping IPv4: 5 ms Test Ping IPv6: -1 ms Test HTTP IPv4: Ok Test HTTP IPv6: Error:curl: (6) Could not resolve host: ipv6.eddie.website Test HTTPS: Ok ---------------------------- Important options not at defaults: login: (omissis) password: (omissis) remember: True ---------------------------- Logs: . 2019.06.29 01:17:42 - Eddie version: 2.16.3 / windows_x64, System: Windows, Name: Windows 7 Ultimate, Version: Microsoft Windows NT 6.1.7601 Service Pack 1, Mono/.Net: v2.0.50727 . 2019.06.29 01:17:42 - Reading options from C:\Users\Ricardo\AppData\Local\AirVPN\default.xml . 2019.06.29 01:17:43 - Command line arguments (1): path="home" . 2019.06.29 01:17:43 - Profile path: C:\Users\Ricardo\AppData\Local\AirVPN\default.xml . 2019.06.29 01:17:45 - OpenVPN Driver - TAP-Windows Adapter V9, version 9.21.2 . 2019.06.29 01:17:45 - OpenVPN - Version: 2.4.6 - OpenSSL 1.1.0h 27 Mar 2018, LZO 2.10 (C:\Program Files\AirVPN\openvpn.exe) . 2019.06.29 01:17:45 - SSH - Version: plink 0.67 (C:\Program Files\AirVPN\plink.exe) . 2019.06.29 01:17:45 - SSL - Version: stunnel 5.40 (C:\Program Files\AirVPN\stunnel.exe) . 2019.06.29 01:17:45 - curl - Version: 7.54.1 (C:\Program Files\AirVPN\curl.exe) . 2019.06.29 01:17:45 - Certification Authorities: C:\Program Files\AirVPN\res\cacert.pem . 2019.06.29 01:17:45 - Updating systems & servers data ... I 2019.06.29 01:17:46 - Ready . 2019.06.29 01:17:46 - Systems & servers data update completed I 2019.06.29 01:18:48 - Session starting. I 2019.06.29 01:18:49 - Checking authorization ... ! 2019.06.29 01:18:49 - Connecting to Chara (Netherlands, Alblasserdam) . 2019.06.29 01:18:49 - OpenVPN > OpenVPN 2.4.6 x86_64-w64-mingw32 [SSL (OpenSSL)] [LZO] [LZ4] [PKCS11] [AEAD] built on Apr 27 2018 . 2019.06.29 01:18:49 - OpenVPN > Windows version 6.1 (Windows 7) 64bit . 2019.06.29 01:18:49 - OpenVPN > library versions: OpenSSL 1.1.0h 27 Mar 2018, LZO 2.10 . 2019.06.29 01:18:49 - Connection to OpenVPN Management Interface . 2019.06.29 01:18:49 - OpenVPN > MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:3100 . 2019.06.29 01:18:49 - OpenVPN > Outgoing Control Channel Encryption: Cipher 'AES-256-CTR' initialized with 256 bit key . 2019.06.29 01:18:49 - OpenVPN > Outgoing Control Channel Encryption: Using 256 bit message hash 'SHA256' for HMAC authentication . 2019.06.29 01:18:49 - OpenVPN > Incoming Control Channel Encryption: Cipher 'AES-256-CTR' initialized with 256 bit key . 2019.06.29 01:18:49 - OpenVPN > Incoming Control Channel Encryption: Using 256 bit message hash 'SHA256' for HMAC authentication . 2019.06.29 01:18:49 - OpenVPN > TCP/UDP: Preserving recently used remote address: [AF_INET]109.232.227.135:443 . 2019.06.29 01:18:49 - OpenVPN > Socket Buffers: R=[8192->262144] S=[8192->262144] . 2019.06.29 01:18:49 - OpenVPN > UDP link local: (not bound) . 2019.06.29 01:18:49 - OpenVPN > UDP link remote: [AF_INET]109.232.227.135:443 . 2019.06.29 01:18:49 - OpenVPN > TLS: Initial packet from [AF_INET]109.232.227.135:443, sid=c68736ca b6b24f73 . 2019.06.29 01:18:49 - OpenVPN > MANAGEMENT: Client connected from [AF_INET]127.0.0.1:3100 . 2019.06.29 01:18:49 - OpenVPN > VERIFY OK: depth=1, C=IT, ST=IT, L=Perugia, O=airvpn.org, CN=airvpn.org CA, emailAddress=info@airvpn.org . 2019.06.29 01:18:49 - OpenVPN > VERIFY KU OK . 2019.06.29 01:18:49 - OpenVPN > Validating certificate extended key usage . 2019.06.29 01:18:49 - OpenVPN > ++ Certificate has EKU (str) TLS Web Server Authentication, expects TLS Web Server Authentication . 2019.06.29 01:18:49 - OpenVPN > VERIFY EKU OK . 2019.06.29 01:18:49 - OpenVPN > VERIFY OK: depth=0, C=IT, ST=IT, L=Perugia, O=airvpn.org, CN=server, emailAddress=info@airvpn.org . 2019.06.29 01:18:50 - OpenVPN > Control Channel: TLSv1.2, cipher TLSv1.2 DHE-RSA-AES256-GCM-SHA384, 4096 bit RSA . 2019.06.29 01:18:50 - OpenVPN > [server] Peer Connection Initiated with [AF_INET]109.232.227.135:443 . 2019.06.29 01:18:51 - OpenVPN > SENT CONTROL [server]: 'PUSH_REQUEST' (status=1) . 2019.06.29 01:18:51 - OpenVPN > PUSH: Received control message: 'PUSH_REPLY,comp-lzo no,redirect-gateway ipv6 def1 bypass-dhcp,dhcp-option DNS 10.14.22.1,dhcp-option DNS6 fde6:7a:7d20:a16::1,tun-ipv6,route-gateway 10.14.22.1,topology subnet,ping 10,ping-restart 60,ifconfig-ipv6 fde6:7a:7d20:a16::104d/64 fde6:7a:7d20:a16::1,ifconfig 10.14.22.79 255.255.255.0,peer-id 3,cipher AES-256-GCM' . 2019.06.29 01:18:51 - OpenVPN > Pushed option removed by filter: 'redirect-gateway ipv6 def1 bypass-dhcp' . 2019.06.29 01:18:51 - OpenVPN > OPTIONS IMPORT: timers and/or timeouts modified . 2019.06.29 01:18:51 - OpenVPN > OPTIONS IMPORT: compression parms modified . 2019.06.29 01:18:51 - OpenVPN > OPTIONS IMPORT: --ifconfig/up options modified . 2019.06.29 01:18:51 - OpenVPN > OPTIONS IMPORT: route-related options modified . 2019.06.29 01:18:51 - OpenVPN > OPTIONS IMPORT: --ip-win32 and/or --dhcp-option options modified . 2019.06.29 01:18:51 - OpenVPN > OPTIONS IMPORT: peer-id set . 2019.06.29 01:18:51 - OpenVPN > OPTIONS IMPORT: adjusting link_mtu to 1625 . 2019.06.29 01:18:51 - OpenVPN > OPTIONS IMPORT: data channel crypto options modified . 2019.06.29 01:18:51 - OpenVPN > Data Channel: using negotiated cipher 'AES-256-GCM' . 2019.06.29 01:18:51 - OpenVPN > Outgoing Data Channel: Cipher 'AES-256-GCM' initialized with 256 bit key . 2019.06.29 01:18:51 - OpenVPN > Incoming Data Channel: Cipher 'AES-256-GCM' initialized with 256 bit key . 2019.06.29 01:18:51 - OpenVPN > interactive service msg_channel=0 . 2019.06.29 01:18:51 - OpenVPN > ROUTE_GATEWAY 192.168.2.254/255.255.255.0 I=10 HWADDR=90:e6:ba:93:9d:bf . 2019.06.29 01:18:51 - OpenVPN > GDG6: remote_host_ipv6=n/a . 2019.06.29 01:18:51 - OpenVPN > NOTE: GetBestInterfaceEx returned error: Elemento n�o encontrado. (code=1168) . 2019.06.29 01:18:51 - OpenVPN > ROUTE6: default_gateway=UNDEF . 2019.06.29 01:18:51 - OpenVPN > open_tun . 2019.06.29 01:18:51 - OpenVPN > TAP-WIN32 device [Ligação de Área Local 2] opened: \\.\Global\{BD87E479-E088-49BD-B187-C9F648D353E4}.tap . 2019.06.29 01:18:51 - OpenVPN > TAP-Windows Driver Version 9.21 . 2019.06.29 01:18:51 - OpenVPN > Set TAP-Windows TUN subnet mode network/local/netmask = 10.14.22.0/10.14.22.79/255.255.255.0 [SUCCEEDED] . 2019.06.29 01:18:51 - OpenVPN > Notified TAP-Windows driver to set a DHCP IP/netmask of 10.14.22.79/255.255.255.0 on interface {BD87E479-E088-49BD-B187-C9F648D353E4} [DHCP-serv: 10.14.22.254, lease-time: 31536000] . 2019.06.29 01:18:51 - OpenVPN > Successful ARP Flush on interface [15] {BD87E479-E088-49BD-B187-C9F648D353E4} . 2019.06.29 01:18:51 - OpenVPN > do_ifconfig, tt->did_ifconfig_ipv6_setup=1 . 2019.06.29 01:18:52 - OpenVPN > NETSH: C:\Windows\system32\netsh.exe interface ipv6 set address interface=15 fde6:7a:7d20:a16::104d store=active . 2019.06.29 01:18:53 - OpenVPN > NETSH: C:\Windows\system32\netsh.exe interface ipv6 set dns Ligação de Área Local 2 static fde6:7a:7d20:a16::1 validate=no . 2019.06.29 01:18:53 - OpenVPN > openvpn_execve: CreateProcess C:\Windows\system32\netsh.exe failed: Input/output error (errno=5) E 2019.06.29 01:18:53 - OpenVPN > ERROR: netsh command failed: external program did not execute -- returned error code -1 . 2019.06.29 01:18:57 - OpenVPN > NETSH: command failed . 2019.06.29 01:18:57 - OpenVPN > Exiting due to fatal error ! 2019.06.29 01:18:57 - Disconnecting . 2019.06.29 01:18:57 - Connection terminated. I 2019.06.29 01:18:59 - Cancel requested. ! 2019.06.29 01:18:59 - Session terminated. ---------------------------- Network Interfaces and Routes: { "support_ipv4": true, "support_ipv6": true, "routes": [ { "address": "0.0.0.0\/0", "interface": "{6DF62FB3-B87C-4A27-A276-D32082D71560}", "gateway": "192.168.2.254", "metric": "20" }, { "address": "127.0.0.0\/8", "interface": "{846EE342-7039-11DE-9D20-806E6F6E6963}", "gateway": "link", "metric": "306" }, { "address": "127.0.0.1", "interface": "{846EE342-7039-11DE-9D20-806E6F6E6963}", "gateway": "link", "metric": "306" }, { "address": "127.255.255.255", "interface": "{846EE342-7039-11DE-9D20-806E6F6E6963}", "gateway": "link", "metric": "306" }, { "address": "192.168.2.0\/24", "interface": "{6DF62FB3-B87C-4A27-A276-D32082D71560}", "gateway": "link", "metric": "276" }, { "address": "192.168.2.9", "interface": "{6DF62FB3-B87C-4A27-A276-D32082D71560}", "gateway": "link", "metric": "276" }, { "address": "192.168.2.255", "interface": "{6DF62FB3-B87C-4A27-A276-D32082D71560}", "gateway": "link", "metric": "276" }, { "address": "224.0.0.0\/4", "interface": "{846EE342-7039-11DE-9D20-806E6F6E6963}", "gateway": "link", "metric": "306" }, { "address": "224.0.0.0\/4", "interface": "{6DF62FB3-B87C-4A27-A276-D32082D71560}", "gateway": "link", "metric": "276" }, { "address": "255.255.255.255", "interface": "{846EE342-7039-11DE-9D20-806E6F6E6963}", "gateway": "link", "metric": "306" }, { "address": "255.255.255.255", "interface": "{6DF62FB3-B87C-4A27-A276-D32082D71560}", "gateway": "link", "metric": "276" }, { "address": "::1", "interface": "{846EE342-7039-11DE-9D20-806E6F6E6963}", "gateway": "link", "metric": "306" }, { "address": "fe80::\/64", "interface": "{6DF62FB3-B87C-4A27-A276-D32082D71560}", "gateway": "link", "metric": "276" }, { "address": "fe80::3d82:74b3:9531:53f0", "interface": "{6DF62FB3-B87C-4A27-A276-D32082D71560}", "gateway": "link", "metric": "276" }, { "address": "ff00::\/8", "interface": "{846EE342-7039-11DE-9D20-806E6F6E6963}", "gateway": "link", "metric": "306" }, { "address": "ff00::\/8", "interface": "{6DF62FB3-B87C-4A27-A276-D32082D71560}", "gateway": "link", "metric": "276" } ], "interfaces": [ { "friendly": "Liga\u00e7\u00e3o de \u00c1rea Local 2", "id": "{BD87E479-E088-49BD-B187-C9F648D353E4}", "name": "Liga\u00e7\u00e3o de \u00c1rea Local 2", "description": "TAP-Windows Adapter V9", "type": "Ethernet", "status": "Down", "bytes_received": "4770", "bytes_sent": "92155", "support_ipv4": true, "support_ipv6": true, "ips": [ "fde6:7a:7d20:876::106a", "fde6:7a:7d20:a16::104d", "fde6:7a:7d20:f36::10c9", "fde6:7a:7d20:1456::1031", "fde6:7a:7d20:1ce6::10a2", "fe80::e596:1442:6b74:9d65", "10.14.22.79" ], "gateways": [], "bind": true, "dns4": "", "dns6": null }, { "friendly": "Liga\u00e7\u00e3o de \u00c1rea Local", "id": "{6DF62FB3-B87C-4A27-A276-D32082D71560}", "name": "Liga\u00e7\u00e3o de \u00c1rea Local", "description": "NIC Realtek RTL8168C(P)\/8111C(P) Family PCI-E Gigabit Ethernet (NDIS 6.20)", "type": "Ethernet", "status": "Up", "bytes_received": "631790", "bytes_sent": "588947", "support_ipv4": true, "support_ipv6": true, "ips": [ "fe80::3d82:74b3:9531:53f0", "192.168.2.9" ], "gateways": [ "192.168.2.254" ], "bind": true, "dns4": "8.8.8.8,8.8.4.4", "dns6": null }, { "friendly": "Loopback Pseudo-Interface 1", "id": "{846EE342-7039-11DE-9D20-806E6F6E6963}", "name": "Loopback Pseudo-Interface 1", "description": "Software Loopback Interface 1", "type": "Loopback", "status": "Up", "bytes_received": "0", "bytes_sent": "0", "support_ipv4": true, "support_ipv6": true, "ips": [ "::1", "127.0.0.1" ], "gateways": [], "bind": true, "dns4": "", "dns6": null }, { "friendly": "isatap.home", "id": "{482B2C1B-4835-42E9-8D41-9994512BE1F2}", "name": "isatap.home", "description": "Placa Microsoft ISATAP", "type": "Tunnel", "status": "Down", "bytes_received": "0", "bytes_sent": "0", "support_ipv4": true, "support_ipv6": true, "ips": [ "fe80::5efe:192.168.2.9" ], "gateways": [], "bind": true, "dns4": null, "dns6": null }, { "friendly": "isatap.{BD87E479-E088-49BD-B187-C9F648D353E4}", "id": "{EB1248F2-F6C4-4574-BA5F-777246C76BE4}", "name": "isatap.{BD87E479-E088-49BD-B187-C9F648D353E4}", "description": "Placa Microsoft ISATAP #2", "type": "Tunnel", "status": "Down", "bytes_received": "0", "bytes_sent": "0", "support_ipv4": true, "support_ipv6": true, "ips": [], "gateways": [], "bind": false, "dns4": null, "dns6": null } ], "ipv4-default-gateway": "192.168.2.254", "ipv4-default-interface": "{6DF62FB3-B87C-4A27-A276-D32082D71560}" } ---------------------------- ipconfig /all: Configura‡Æo IP do Windows Nome do AnfitriÆo. . . . . . . . .: RS-Desktop Sufixo DNS principal. . . . . . . : Tipo de n¢. . . . . . . . . . . . : H¡brido Rota IP activada. . . . . . . . . : NÆo WINS Proxy activado . . . . . . . : NÆo Lista de Pesquisa de Sufixos DNS : home Adaptador ethernet Liga‡Æo de µrea Local 2: Estado do suporte . . . . . . . . : Suporte desligado Sufixo DNS espec¡fico da liga‡Æo. : Descri‡Æo . . . . . . . . . . . . : TAP-Windows Adapter V9 Endere‡o f¡sico . . . . . . . . . : 00-FF-BD-87-E4-79 DHCP activado . . . . . . . . . . : Sim Autoconfigura‡Æo activada . . . . : Sim Adaptador ethernet Liga‡Æo de µrea Local: Sufixo DNS espec¡fico da liga‡Æo. : home Descri‡Æo . . . . . . . . . . . . : NIC Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet (NDIS 6.20) Endere‡o f¡sico . . . . . . . . . : 90-E6-BA-93-9D-BF DHCP activado . . . . . . . . . . : Sim Autoconfigura‡Æo activada . . . . : Sim Endere‡o IPv6 de local de liga‡Æo : fe80::3d82:74b3:9531:53f0%10(Preferido) Endere‡o IPv4 . . . . . . . . . . . . . . : 192.168.2.9(Preferido) M scara de sub-rede . . . . . . . : 255.255.255.0 ConcessÆo obtida. . . . . . . . . : s bado, 29 de junho de 2019 01:17:01 ConcessÆo obtida v lida at‚ . . . : domingo, 30 de junho de 2019 01:17:01 Gateway predefinido . . . . . . . : 192.168.2.254 Servidor DHCP . . . . . . . . . . : 192.168.2.254 IAID DHCPv6 . . . . . . . . . . . : 244377274 DUID Cliente DHCPv6 . . . . . . . : 00-01-00-01-21-B3-8F-FE-90-E6-BA-93-9D-BF Servidores DNS. . . . . . . . . . : 8.8.8.8 8.8.4.4 NetBIOS por Tcpip . . . . . . . . . . . . : Activado Adaptador Tunnel isatap.home: Estado do suporte . . . . . . . . : Suporte desligado Sufixo DNS espec¡fico da liga‡Æo. : home Descri‡Æo . . . . . . . . . . . . : Placa Microsoft ISATAP Endere‡o f¡sico . . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP activado . . . . . . . . . . : NÆo Autoconfigura‡Æo activada . . . . : Sim Adaptador Tunnel isatap.{BD87E479-E088-49BD-B187-C9F648D353E4}: Estado do suporte . . . . . . . . : Suporte desligado Sufixo DNS espec¡fico da liga‡Æo. : Descri‡Æo . . . . . . . . . . . . : Placa Microsoft ISATAP #2 Endere‡o f¡sico . . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP activado . . . . . . . . . . : NÆo Autoconfigura‡Æo activada . . . . : Sim Thanks in advance. Ricardo Edit: Managed to get it to work following this thread: This topic can be marked as answered. Edited ... by MCRS Issue Resolved Quote Share this post Link to post