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bananadance76

Won't connect/restarting out of nowhere...

By bananadance76, ... in Troubleshooting and Problems

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bananadance76    0

bananadance76
Posted ...

Had two different computers (my laptop which I leave connected to AirVPN constantly, and my desktop, which I use it on occasionally) suddenly stop wanting to connect, with no changes made to either system.

 

Laptop lost connection, got in to a restarting loop.

Tried to connect on desktop, same thing.

 

Both had been working just fine earlier in the day. Laptop stayed on, I could get on and off with the desktop quickly.

Haven't changed anything. Haven't even rebooted.

 

I've since tried rebooting both and resetting my gateway to no avail.

Tried different country servers.

 

I suppose I'm going to try reinstalling but with both doing the same thing at the same time it doesn't seem like software.

 

Was hoping something in here might jump right out to someone....

 

I 2018.12.15 10:59:59 - Checking authorization ...
! 2018.12.15 11:00:01 - Connecting to Saiph (Canada, Toronto, Ontario)
. 2018.12.15 11:00:01 - OpenVPN > OpenVPN 2.4.6 x86_64-w64-mingw32 [sSL (OpenSSL)] [LZO] [LZ4] [PKCS11] [AEAD] built on Apr 27 2018
. 2018.12.15 11:00:01 - OpenVPN > Windows version 6.1 (Windows 7) 64bit
. 2018.12.15 11:00:01 - OpenVPN > library versions: OpenSSL 1.1.0h  27 Mar 2018, LZO 2.10
. 2018.12.15 11:00:01 - Connection to OpenVPN Management Interface
. 2018.12.15 11:00:01 - OpenVPN > MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:3100
. 2018.12.15 11:00:01 - OpenVPN > Outgoing Control Channel Encryption: Cipher 'AES-256-CTR' initialized with 256 bit key
. 2018.12.15 11:00:01 - OpenVPN > Outgoing Control Channel Encryption: Using 256 bit message hash 'SHA256' for HMAC authentication
. 2018.12.15 11:00:01 - OpenVPN > Incoming Control Channel Encryption: Cipher 'AES-256-CTR' initialized with 256 bit key
. 2018.12.15 11:00:01 - OpenVPN > Incoming Control Channel Encryption: Using 256 bit message hash 'SHA256' for HMAC authentication
. 2018.12.15 11:00:01 - OpenVPN > TCP/UDP: Preserving recently used remote address: [AF_INET]184.75.223.229:443
. 2018.12.15 11:00:01 - OpenVPN > Socket Buffers: R=[8192->262144] S=[8192->262144]
. 2018.12.15 11:00:01 - OpenVPN > UDP link local: (not bound)
. 2018.12.15 11:00:01 - OpenVPN > UDP link remote: [AF_INET]184.75.223.229:443
. 2018.12.15 11:00:01 - OpenVPN > MANAGEMENT: Client connected from [AF_INET]127.0.0.1:3100
. 2018.12.15 11:00:33 - OpenVPN > [uNDEF] Inactivity timeout (--ping-exit), exiting
. 2018.12.15 11:00:33 - OpenVPN > SIGTERM received, sending exit notification to peer
. 2018.12.15 11:00:38 - OpenVPN > SIGTERM[soft,exit-with-notification] received, process exiting
! 2018.12.15 11:00:38 - Disconnecting
. 2018.12.15 11:00:38 - Connection terminated.
Microsoft Windows [Version 6.1.7601]
Copyright © 2009 Microsoft Corporation.  All rights reserved.

C:\Users\Ketekkitani>ping airvpn.org

Pinging airvpn.org [5.196.64.52] with 32 bytes of data:
Reply from 5.196.64.52: bytes=32 time=706ms TTL=47
Reply from 5.196.64.52: bytes=32 time=674ms TTL=47
Reply from 5.196.64.52: bytes=32 time=660ms TTL=47
Reply from 5.196.64.52: bytes=32 time=658ms TTL=47

Ping statistics for 5.196.64.52:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 658ms, Maximum = 706ms, Average = 674ms

 

 

Tracing route to airvpn.org [5.196.64.52]
over a maximum of 30 hops:

  1     2 ms    10 ms     1 ms  192.168.42.1
  2    15 ms    12 ms    14 ms  100.68.206.177
  3   581 ms   565 ms   598 ms  host17433001186.direcway.com [174.33.186.1]
  4   615 ms   609 ms   610 ms  host17433005189.direcway.com [174.33.189.5]
  5   616 ms   539 ms   629 ms  host17433004189.direcway.com [174.33.189.4]
  6   607 ms   618 ms   559 ms  gpc-97-107-199-222-ne.gpcom.net [97.107.199.222]

  7   585 ms   608 ms   569 ms  bndl15.core1.grnt.gpcom.net [72.8.253.237]
  8   615 ms   559 ms   569 ms  bndl200.core1.blar.gpcom.net [72.8.253.197]
  9   625 ms   665 ms  1055 ms  bndl10.inet1.blar.gpcom.net [72.8.253.202]
 10  1238 ms  1891 ms   566 ms  omha-b1-link.telia.net [62.115.146.218]
 11   582 ms   659 ms   629 ms  chi-b21-link.telia.net [62.115.143.182]
 12   605 ms   586 ms   599 ms  nyk-bb4-link.telia.net [62.115.137.58]
 13   591 ms   639 ms   628 ms  nyk-b2-link.telia.net [62.115.137.99]
 14   604 ms   659 ms   659 ms  be100-154.nwk-5-a9.nj.us [192.99.146.38]
 15   765 ms   607 ms   660 ms  be100-1323.bhs-g2-nc5.qc.ca [192.99.146.138]
 16   606 ms   630 ms   659 ms  be7.bhs-vac1-a75.qc.ca [192.99.146.147]
 17   625 ms   619 ms   599 ms  bhs-vac1-a75-1-firewall.qc.ca [192.99.146.152]
 18   603 ms   611 ms   630 ms  bhs-vac1-a75-2.qc.ca [192.99.146.150]
 19   671 ms  1319 ms  2254 ms  bhs-vac1-a75-3.qc.ca [192.99.146.151]
 20     *        *        *     Request timed out.
 21   768 ms  1033 ms  1362 ms  vl1305.rbx-d2-a75.fr.eu [213.251.128.0]
 22  1061 ms   768 ms  1003 ms  vl1248.gra-d2-a75.fr.eu [37.187.231.253]
 23   856 ms   887 ms  1143 ms  be50-7.gra-3a-a9.fr.eu [37.187.231.88]
 24   989 ms  1472 ms  1242 ms  ns334629.ip-5-196-64.eu [5.196.64.52]

Trace complete.

 

 

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madrat    19

madrat
Posted ...

Had two different computers (my laptop which I leave connected to AirVPN constantly, and my desktop, which I use it on occasionally) suddenly stop wanting to connect, with no changes made to either system.

 

Laptop lost connection, got in to a restarting loop.

Tried to connect on desktop, same thing.

 

Both had been working just fine earlier in the day. Laptop stayed on, I could get on and off with the desktop quickly.

Haven't changed anything. Haven't even rebooted.

 

I've since tried rebooting both and resetting my gateway to no avail.

Tried different country servers.

 

I suppose I'm going to try reinstalling but with both doing the same thing at the same time it doesn't seem like software.

 

Was hoping something in here might jump right out to someone....

 

I 2018.12.15 10:59:59 - Checking authorization ...

! 2018.12.15 11:00:01 - Connecting to Saiph (Canada, Toronto, Ontario)

. 2018.12.15 11:00:01 - OpenVPN > OpenVPN 2.4.6 x86_64-w64-mingw32 [sSL (OpenSSL)] [LZO] [LZ4] [PKCS11] [AEAD] built on Apr 27 2018

. 2018.12.15 11:00:01 - OpenVPN > Windows version 6.1 (Windows 7) 64bit

. 2018.12.15 11:00:01 - OpenVPN > library versions: OpenSSL 1.1.0h  27 Mar 2018, LZO 2.10

. 2018.12.15 11:00:01 - Connection to OpenVPN Management Interface

. 2018.12.15 11:00:01 - OpenVPN > MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:3100

. 2018.12.15 11:00:01 - OpenVPN > Outgoing Control Channel Encryption: Cipher 'AES-256-CTR' initialized with 256 bit key

. 2018.12.15 11:00:01 - OpenVPN > Outgoing Control Channel Encryption: Using 256 bit message hash 'SHA256' for HMAC authentication

. 2018.12.15 11:00:01 - OpenVPN > Incoming Control Channel Encryption: Cipher 'AES-256-CTR' initialized with 256 bit key

. 2018.12.15 11:00:01 - OpenVPN > Incoming Control Channel Encryption: Using 256 bit message hash 'SHA256' for HMAC authentication

. 2018.12.15 11:00:01 - OpenVPN > TCP/UDP: Preserving recently used remote address: [AF_INET]184.75.223.229:443

. 2018.12.15 11:00:01 - OpenVPN > Socket Buffers: R=[8192->262144] S=[8192->262144]

. 2018.12.15 11:00:01 - OpenVPN > UDP link local: (not bound)

. 2018.12.15 11:00:01 - OpenVPN > UDP link remote: [AF_INET]184.75.223.229:443

. 2018.12.15 11:00:01 - OpenVPN > MANAGEMENT: Client connected from [AF_INET]127.0.0.1:3100

. 2018.12.15 11:00:33 - OpenVPN > [uNDEF] Inactivity timeout (--ping-exit), exiting

. 2018.12.15 11:00:33 - OpenVPN > SIGTERM received, sending exit notification to peer

. 2018.12.15 11:00:38 - OpenVPN > SIGTERM[soft,exit-with-notification] received, process exiting

! 2018.12.15 11:00:38 - Disconnecting

. 2018.12.15 11:00:38 - Connection terminated.

Microsoft Windows [Version 6.1.7601]

Copyright © 2009 Microsoft Corporation.  All rights reserved.

 

C:\Users\Ketekkitani>ping airvpn.org

 

Pinging airvpn.org [5.196.64.52] with 32 bytes of data:

Reply from 5.196.64.52: bytes=32 time=706ms TTL=47

Reply from 5.196.64.52: bytes=32 time=674ms TTL=47

Reply from 5.196.64.52: bytes=32 time=660ms TTL=47

Reply from 5.196.64.52: bytes=32 time=658ms TTL=47

 

Ping statistics for 5.196.64.52:

    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 658ms, Maximum = 706ms, Average = 674ms

 

 

Tracing route to airvpn.org [5.196.64.52]

over a maximum of 30 hops:

 

  1     2 ms    10 ms     1 ms  192.168.42.1

  2    15 ms    12 ms    14 ms  100.68.206.177

  3   581 ms   565 ms   598 ms  host17433001186.direcway.com [174.33.186.1]

  4   615 ms   609 ms   610 ms  host17433005189.direcway.com [174.33.189.5]

  5   616 ms   539 ms   629 ms  host17433004189.direcway.com [174.33.189.4]

  6   607 ms   618 ms   559 ms  gpc-97-107-199-222-ne.gpcom.net [97.107.199.222]

 

  7   585 ms   608 ms   569 ms  bndl15.core1.grnt.gpcom.net [72.8.253.237]

  8   615 ms   559 ms   569 ms  bndl200.core1.blar.gpcom.net [72.8.253.197]

  9   625 ms   665 ms  1055 ms  bndl10.inet1.blar.gpcom.net [72.8.253.202]

 10  1238 ms  1891 ms   566 ms  omha-b1-link.telia.net [62.115.146.218]

 11   582 ms   659 ms   629 ms  chi-b21-link.telia.net [62.115.143.182]

 12   605 ms   586 ms   599 ms  nyk-bb4-link.telia.net [62.115.137.58]

 13   591 ms   639 ms   628 ms  nyk-b2-link.telia.net [62.115.137.99]

 14   604 ms   659 ms   659 ms  be100-154.nwk-5-a9.nj.us [192.99.146.38]

 15   765 ms   607 ms   660 ms  be100-1323.bhs-g2-nc5.qc.ca [192.99.146.138]

 16   606 ms   630 ms   659 ms  be7.bhs-vac1-a75.qc.ca [192.99.146.147]

 17   625 ms   619 ms   599 ms  bhs-vac1-a75-1-firewall.qc.ca [192.99.146.152]

 18   603 ms   611 ms   630 ms  bhs-vac1-a75-2.qc.ca [192.99.146.150]

 19   671 ms  1319 ms  2254 ms  bhs-vac1-a75-3.qc.ca [192.99.146.151]

 20     *        *        *     Request timed out.

 21   768 ms  1033 ms  1362 ms  vl1305.rbx-d2-a75.fr.eu [213.251.128.0]

 22  1061 ms   768 ms  1003 ms  vl1248.gra-d2-a75.fr.eu [37.187.231.253]

 23   856 ms   887 ms  1143 ms  be50-7.gra-3a-a9.fr.eu [37.187.231.88]

 24   989 ms  1472 ms  1242 ms  ns334629.ip-5-196-64.eu [5.196.64.52]

 

Trace complete.

 

I'm no expert, so this is just a thought. Did you create keys if you use the same account on more devices? Client Area - Device/Keys.

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