Jump to content
Not connected, Your IP: 3.224.127.143
navel_lint

frequently reconnecting

Recommended Posts

Since maybe this last weekend (middle of july 2018), I have had my VPN frequently reconnect even while using it. I was using Eddie 2.13.? on OSX 10.13.5, but upgraded to 2.15.2 in an attempt to isolate the problem.

 

My internet is AT&T Gigabit fiber through an Arris BGW210-700 router with firmware 1.5.12. I have no ability to change the firmware on this. 

 

Looking at the logs in Eddie it is disconnecting with 

 

 

. 2018.07.18 13:46:00 - OpenVPN > [Octans] Inactivity timeout (--ping-restart), restarting

. 2018.07.18 13:46:00 - OpenVPN > SIGUSR1[soft,ping-restart] received, process restarting
 
If I have "lock current" enabled it reconnects immediately to the same server without problems, although the reconnects aren't limited to any particular server. In the OpenVPN custom directives I added
 

 

keepalive 10 120
 

 

 
but that hasn't helped - "Append custom directives" is selected and I have restarted Eddie since changing this (I was actually forced to update Eddie because the old version couldn't connect with this directive - it would immediately disconnect and try the next server). 
 
I have even had it drop connection with an inactivity timeout not 10 seconds after I loaded a random web page. The reconnects have been as frequent as every 7 minutes and far apart as about 45. It is also not due to a reset in the router (it shows when it was last rebooted). It also fails when there is an SSH connection open to an outside server, also configured with a keep alive ping.
 
I found some reports of vaguely related problems on the AT&T forums, following which I incrementally disabled all of the following options, none of which fixed the problem.

 

Drop incoming ICMP Echo requests to LAN: This setting is primarily intended for the Public Subnet (IPv4 hosts). If enabled, all echo requests coming from the Internet to LAN-side devices will be dropped.

Drop incoming ICMP Echo requests to Device LAN address:This setting is primarily intended for the IPv6 address of the Device. If enabled, all echo requests coming from the Internet to LAN-side addresses of the BGW210-700 will be dropped.

Drop incoming ICMP Echo requests to Device WAN address:If enabled, all echo requests coming from the Internet to WAN-side addresses of the BGW210-700, except the anycast address, will be dropped.

 

 
Any suggestions as to how to fix the false inactivity timeout?
 

Share this post


Link to post

Things I would try to narrow the problem down:

 

- have you tried eddie beta?

- does this problem occur on another machine (i'd recommend GNU/Linux), too?

- have you tried using openvpn directly (not via eddie)?

- since you suspect it could be AT&T-related: any chance to test on a non-AT&T connection?

Share this post


Link to post

Hi there EveryOne!

I just started to use linux (LinuxMintDE4) a couple of days ago. Today i just finished setting up my pfSense router with AirVPN clients followed these guides. So now on my routers i set multi VPN WAN. Since then the linux eddie client disconnecting and reconnecting all the time, Every 5 minutes or so. If i disconnect from the VPN there is no problem with reaching WWW. My laptop connected to the router via LAN interface and there is no VPN Gateway set to this interface, i just set the multi vpn stuff on the router, but haven't configured it yet to connect via the VPN. I have Eddie installed on a tablet too, but there is no problem at all. I saved some Log files, if needed i can paste it here, but this happens all the time:

. 2020.04.15 22:55:13 - Flushing DNS
I 2020.04.15 22:55:13 - Checking route IPv4
I 2020.04.15 22:55:13 - Checking route IPv6
I 2020.04.15 22:55:14 - Checking DNS
! 2020.04.15 22:55:14 - Connected.
. 2020.04.15 22:55:14 - OpenVPN > Initialization Sequence Completed
. 2020.04.15 22:57:08 - OpenVPN > [Anser] Inactivity timeout (--ping-restart), restarting
. 2020.04.15 22:57:08 - OpenVPN > SIGUSR1[soft,ping-restart] received, process restarting
. 2020.04.15 22:57:08 - OpenVPN > Restart pause, 5 second(s)
! 2020.04.15 22:57:08 - Disconnecting
. 2020.04.15 22:57:08 - Routes, removed a route previously added, xxx.xxx.xxx.xxx for gateway xx.xx.xx.xx
. 2020.04.15 22:57:08 - Routes, removed a route previously added, xxx:xxx:xxx:xxx:xxx:xxx:xxx:xxx for gateway xxx:xxx:xxx:xxx::xxx
. 2020.04.15 22:57:08 - Sending soft termination signal
. 2020.04.15 22:57:08 - OpenVPN > /sbin/ip route del xxx.xxx.xxx.xxx/32
. 2020.04.15 22:57:08 - OpenVPN > /sbin/ip route del 0.0.0.0/1
. 2020.04.15 22:57:08 - OpenVPN > /sbin/ip route del 128.0.0.0/1
. 2020.04.15 22:57:08 - OpenVPN > delete_route_ipv6(::/3)
. 2020.04.15 22:57:08 - OpenVPN > /sbin/ip -6 route del ::/3 dev tun0
. 2020.04.15 22:57:08 - OpenVPN > delete_route_ipv6(2000::/4)
. 2020.04.15 22:57:08 - OpenVPN > /sbin/ip -6 route del 2000::/4 dev tun0
. 2020.04.15 22:57:08 - OpenVPN > delete_route_ipv6(3000::/4)
. 2020.04.15 22:57:08 - OpenVPN > /sbin/ip -6 route del 3000::/4 dev tun0
. 2020.04.15 22:57:08 - OpenVPN > delete_route_ipv6(fc00::/7)
. 2020.04.15 22:57:08 - OpenVPN > /sbin/ip -6 route del fc00::/7 dev tun0
. 2020.04.15 22:57:08 - OpenVPN > Closing TUN/TAP interface
. 2020.04.15 22:57:08 - OpenVPN > /sbin/ip addr del dev tun0 xx.xx.xx.xx/24
. 2020.04.15 22:57:08 - OpenVPN > /sbin/ip -6 addr del xxx:xxx:xxx:xxx::xxx/64 dev tun0
. 2020.04.15 22:57:08 - OpenVPN > SIGINT[hard,init_instance] received, process exiting
. 2020.04.15 22:57:08 - Connection terminated.
. 2020.04.15 22:57:08 - DNS of the system restored to original settings (Rename method)
I 2020.04.15 22:57:12 - Checking authorization ...
! 2020.04.15 22:57:12 - Connecting to Anser (Netherlands, Alblasserdam)
And this is repeating all the tme. While i wrote this post it reconnected at least 8 times, i had to disable eddie.

I tried reinstall ediie, restore to default settings, nothing helped.

Can someone help me out with this problem?

Thanks any help you can provide!

Share this post


Link to post

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
  • Security Check
    Play CAPTCHA Audio
    Refresh Image

×
×
  • Create New...