frequently reconnecting

[navel_lint 0]

Since maybe this last weekend (middle of july 2018), I have had my VPN frequently reconnect even while using it. I was using Eddie 2.13.? on OSX 10.13.5, but upgraded to 2.15.2 in an attempt to isolate the problem.

 

My internet is AT&T Gigabit fiber through an Arris BGW210-700 router with firmware 1.5.12. I have no ability to change the firmware on this. 

 

Looking at the logs in Eddie it is disconnecting with 

 

 

. 2018.07.18 13:46:00 - OpenVPN > [Octans] Inactivity timeout (--ping-restart), restarting

. 2018.07.18 13:46:00 - OpenVPN > SIGUSR1[soft,ping-restart] received, process restarting

 

If I have "lock current" enabled it reconnects immediately to the same server without problems, although the reconnects aren't limited to any particular server. In the OpenVPN custom directives I added

 

 

keepalive 10 120
 

 

 

but that hasn't helped - "Append custom directives" is selected and I have restarted Eddie since changing this (I was actually forced to update Eddie because the old version couldn't connect with this directive - it would immediately disconnect and try the next server). 

 

I have even had it drop connection with an inactivity timeout not 10 seconds after I loaded a random web page. The reconnects have been as frequent as every 7 minutes and far apart as about 45. It is also not due to a reset in the router (it shows when it was last rebooted). It also fails when there is an SSH connection open to an outside server, also configured with a keep alive ping.

 

I found some reports of vaguely related problems on the AT&T forums, following which I incrementally disabled all of the following options, none of which fixed the problem.

 

Drop incoming ICMP Echo requests to LAN: This setting is primarily intended for the Public Subnet (IPv4 hosts). If enabled, all echo requests coming from the Internet to LAN-side devices will be dropped.

Drop incoming ICMP Echo requests to Device LAN address:This setting is primarily intended for the IPv6 address of the Device. If enabled, all echo requests coming from the Internet to LAN-side addresses of the BGW210-700 will be dropped.

Drop incoming ICMP Echo requests to Device WAN address:If enabled, all echo requests coming from the Internet to WAN-side addresses of the BGW210-700, except the anycast address, will be dropped.

 

 

Any suggestions as to how to fix the false inactivity timeout?

 

[corrado 100]

Things I would try to narrow the problem down:

 

- have you tried eddie beta?

- does this problem occur on another machine (i'd recommend GNU/Linux), too?

- have you tried using openvpn directly (not via eddie)?

- since you suspect it could be AT&T-related: any chance to test on a non-AT&T connection?

[KovaKovi 4]

Hi there EveryOne!

I just started to use linux (LinuxMintDE4) a couple of days ago. Today i just finished setting up my pfSense router with AirVPN clients followed these guides. So now on my routers i set multi VPN WAN. Since then the linux eddie client disconnecting and reconnecting all the time, Every 5 minutes or so. If i disconnect from the VPN there is no problem with reaching WWW. My laptop connected to the router via LAN interface and there is no VPN Gateway set to this interface, i just set the multi vpn stuff on the router, but haven't configured it yet to connect via the VPN. I have Eddie installed on a tablet too, but there is no problem at all. I saved some Log files, if needed i can paste it here, but this happens all the time:

. 2020.04.15 22:55:13 - Flushing DNS
I 2020.04.15 22:55:13 - Checking route IPv4
I 2020.04.15 22:55:13 - Checking route IPv6
I 2020.04.15 22:55:14 - Checking DNS
! 2020.04.15 22:55:14 - Connected.
. 2020.04.15 22:55:14 - OpenVPN > Initialization Sequence Completed
. 2020.04.15 22:57:08 - OpenVPN > [Anser] Inactivity timeout (--ping-restart), restarting
. 2020.04.15 22:57:08 - OpenVPN > SIGUSR1[soft,ping-restart] received, process restarting
. 2020.04.15 22:57:08 - OpenVPN > Restart pause, 5 second(s)
! 2020.04.15 22:57:08 - Disconnecting
. 2020.04.15 22:57:08 - Routes, removed a route previously added, xxx.xxx.xxx.xxx for gateway xx.xx.xx.xx
. 2020.04.15 22:57:08 - Routes, removed a route previously added, xxx:xxx:xxx:xxx:xxx:xxx:xxx:xxx for gateway xxx:xxx:xxx:xxx::xxx
. 2020.04.15 22:57:08 - Sending soft termination signal
. 2020.04.15 22:57:08 - OpenVPN > /sbin/ip route del xxx.xxx.xxx.xxx/32
. 2020.04.15 22:57:08 - OpenVPN > /sbin/ip route del 0.0.0.0/1
. 2020.04.15 22:57:08 - OpenVPN > /sbin/ip route del 128.0.0.0/1
. 2020.04.15 22:57:08 - OpenVPN > delete_route_ipv6(::/3)
. 2020.04.15 22:57:08 - OpenVPN > /sbin/ip -6 route del ::/3 dev tun0
. 2020.04.15 22:57:08 - OpenVPN > delete_route_ipv6(2000::/4)
. 2020.04.15 22:57:08 - OpenVPN > /sbin/ip -6 route del 2000::/4 dev tun0
. 2020.04.15 22:57:08 - OpenVPN > delete_route_ipv6(3000::/4)
. 2020.04.15 22:57:08 - OpenVPN > /sbin/ip -6 route del 3000::/4 dev tun0
. 2020.04.15 22:57:08 - OpenVPN > delete_route_ipv6(fc00::/7)
. 2020.04.15 22:57:08 - OpenVPN > /sbin/ip -6 route del fc00::/7 dev tun0
. 2020.04.15 22:57:08 - OpenVPN > Closing TUN/TAP interface
. 2020.04.15 22:57:08 - OpenVPN > /sbin/ip addr del dev tun0 xx.xx.xx.xx/24
. 2020.04.15 22:57:08 - OpenVPN > /sbin/ip -6 addr del xxx:xxx:xxx:xxx::xxx/64 dev tun0
. 2020.04.15 22:57:08 - OpenVPN > SIGINT[hard,init_instance] received, process exiting
. 2020.04.15 22:57:08 - Connection terminated.
. 2020.04.15 22:57:08 - DNS of the system restored to original settings (Rename method)
I 2020.04.15 22:57:12 - Checking authorization ...
! 2020.04.15 22:57:12 - Connecting to Anser (Netherlands, Alblasserdam)

And this is repeating all the tme. While i wrote this post it reconnected at least 8 times, i had to disable eddie.

I tried reinstall ediie, restore to default settings, nothing helped.

Can someone help me out with this problem?

Thanks any help you can provide!