Connection issues

[Pinchy 1]

Until the latest Ubuntu update i have had no issues using the portable software. I was using gnome flavor but had to switch it to Xubuntu due to freezing issues, seems Linux has gone to crap for the most part. But now I cannot log in to Airvpn, just hangs and hangs and keeps changing locations but never connects. Does anyone have any suggestions for me to make it work?

[OpenSourcerer 1363]

Does anyone have any suggestions for me to make it work?

 

I've got one: Post your OpenVPN logs, please.

[Pinchy 1]

Will have to get those for you, I have been using an older version to login or it will not work, will get it to you soon as I can. Thanks for getting back to me.

[Pinchy 1]

I just went to look and I cannot give you any log files because there is none to give, it never gets past authorization, just spins and spins, support recommended trying the experimental version and that failed as well, I am now lost as what to do...sigh..

[OpenSourcerer 1363]

I just went to look and I cannot give you any log files because there is none to give, it never gets past authorization, just spins and spins, support recommended trying the experimental version and that failed as well, I am now lost as what to do...sigh..

 

Well, if you're such an expert, you can of course solve it for yourself... no need to post anything here in this case.

I asked for logs because we don't have the slightest clue about what your setup looks like and logs help us to have an idea about what we're looking at. Post them in spoiler tags from line 1, please.

[Pinchy 1]

Why would you say I am an expert, never insinuated anything like that. If there are logs no idea where they are kept.

[Pinchy 1]

I decided to remove the Xubuntu and go back to gnome environment and so far seems to be working. Thank you for your help. 

[OpenSourcerer 1363]

If there are logs no idea where they are kept.

 

Really? But you do see the Logs tab on the left!? On the right in this window, there's a button to save to file or copy to clipboard...