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DNS problems and no internet

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Hi all,

 

Was just browsing the web with AirVPN activated when all of a sudden it decided to disconnect me, this usually happens from time to time but this time it could not reconnect, all I got was a DNS checking failure problem. After uninstalling & reinstalling the TAP-driver (tried ndis5, 9.9.2 but didn' work. However, ndis6 9.21.2 seemed to work) that problem stopped but now when the VPN connects (both with and without network lock) I have no internet at all.  

Log in the spoiler.

 

 

I 2016.10.19 16:27:24 - AirVPN client version: 2.10.3 / x64, System: Windows, Name: Microsoft Windows NT 6.2.9200.0 / x64
. 2016.10.19 16:27:24 - Reading options from C:\Users\Mathias Sauer\AppData\Local\AirVPN\AirVPN.xml
. 2016.10.19 16:27:24 - Data Path: C:\Users\Mathias Sauer\AppData\Local\AirVPN
. 2016.10.19 16:27:24 - App Path: D:\Programs\AirVPN
. 2016.10.19 16:27:24 - Executable Path: D:\Programs\AirVPN\AirVPN.exe
. 2016.10.19 16:27:24 - Command line arguments (1): path="home"
. 2016.10.19 16:27:24 - Operating System: Microsoft Windows NT 6.2.9200.0
. 2016.10.19 16:27:24 - Updating systems & servers data ...
I 2016.10.19 16:27:24 - OpenVPN Driver - TAP-Windows Adapter V9, version 9.21.2
I 2016.10.19 16:27:24 - OpenVPN - Version: OpenVPN 2.3.8 (D:\Programs\AirVPN\openvpn.exe)
I 2016.10.19 16:27:24 - SSH - Version: plink 0.63 (D:\Programs\AirVPN\plink.exe)
I 2016.10.19 16:27:24 - SSL - Version: stunnel 5.17 (D:\Programs\AirVPN\stunnel.exe)
! 2016.10.19 16:27:24 - Ready
. 2016.10.19 16:27:25 - Systems & servers data update completed
I 2016.10.19 16:27:30 - Session starting.
I 2016.10.19 16:27:30 - IPv6 disabled.
I 2016.10.19 16:27:31 - Checking authorization ...
! 2016.10.19 16:27:31 - Connecting to Alshat (Netherlands, Alblasserdam)
. 2016.10.19 16:27:31 - OpenVPN > OpenVPN 2.3.8 x86_64-w64-mingw32 [sSL (OpenSSL)] [LZO] [iPv6] built on Aug 13 2015
. 2016.10.19 16:27:31 - OpenVPN > library versions: OpenSSL 1.0.2d 9 Jul 2015, LZO 2.08
. 2016.10.19 16:27:31 - OpenVPN > MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:3100
. 2016.10.19 16:27:31 - OpenVPN > Control Channel Authentication: tls-auth using INLINE static key file
. 2016.10.19 16:27:31 - OpenVPN > Outgoing Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication
. 2016.10.19 16:27:31 - OpenVPN > Incoming Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication
. 2016.10.19 16:27:31 - OpenVPN > Socket Buffers: R=[65536->131072] S=[65536->131072]
. 2016.10.19 16:27:31 - OpenVPN > UDPv4 link local: [undef]
. 2016.10.19 16:27:31 - OpenVPN > UDPv4 link remote: [AF_INET]213.152.161.4:443
. 2016.10.19 16:27:31 - OpenVPN > TLS: Initial packet from [AF_INET]213.152.161.4:443, sid=06507763 7c84eace
. 2016.10.19 16:27:31 - OpenVPN > VERIFY OK: depth=1, C=IT, ST=IT, L=Perugia, O=airvpn.org, CN=airvpn.org CA, emailAddress=info@airvpn.org
. 2016.10.19 16:27:31 - OpenVPN > Validating certificate key usage
. 2016.10.19 16:27:31 - OpenVPN > ++ Certificate has key usage 00a0, expects 00a0
. 2016.10.19 16:27:31 - OpenVPN > VERIFY KU OK
. 2016.10.19 16:27:31 - OpenVPN > Validating certificate extended key usage
. 2016.10.19 16:27:31 - OpenVPN > ++ Certificate has EKU (str) TLS Web Server Authentication, expects TLS Web Server Authentication
. 2016.10.19 16:27:31 - OpenVPN > VERIFY EKU OK
. 2016.10.19 16:27:31 - OpenVPN > VERIFY OK: depth=0, C=IT, ST=IT, L=Perugia, O=airvpn.org, CN=server, emailAddress=info@airvpn.org
. 2016.10.19 16:27:32 - OpenVPN > Data Channel Encrypt: Cipher 'AES-256-CBC' initialized with 256 bit key
. 2016.10.19 16:27:32 - OpenVPN > Data Channel Encrypt: Using 160 bit message hash 'SHA1' for HMAC authentication
. 2016.10.19 16:27:32 - OpenVPN > Data Channel Decrypt: Cipher 'AES-256-CBC' initialized with 256 bit key
. 2016.10.19 16:27:32 - OpenVPN > Data Channel Decrypt: Using 160 bit message hash 'SHA1' for HMAC authentication
. 2016.10.19 16:27:32 - OpenVPN > Control Channel: TLSv1.2, cipher TLSv1/SSLv3 DHE-RSA-AES256-GCM-SHA384, 4096 bit RSA
. 2016.10.19 16:27:32 - OpenVPN > [server] Peer Connection Initiated with [AF_INET]213.152.161.4:443
. 2016.10.19 16:27:34 - OpenVPN > SENT CONTROL [server]: 'PUSH_REQUEST' (status=1)
. 2016.10.19 16:27:34 - OpenVPN > PUSH: Received control message: 'PUSH_REPLY,redirect-gateway def1 bypass-dhcp,dhcp-option DNS 10.4.0.1,comp-lzo no,route-gateway 10.4.0.1,topology subnet,ping 10,ping-restart 60,ifconfig 10.4.79.120 255.255.0.0'
. 2016.10.19 16:27:34 - OpenVPN > OPTIONS IMPORT: timers and/or timeouts modified
. 2016.10.19 16:27:34 - OpenVPN > OPTIONS IMPORT: LZO parms modified
. 2016.10.19 16:27:34 - OpenVPN > OPTIONS IMPORT: --ifconfig/up options modified
. 2016.10.19 16:27:34 - OpenVPN > OPTIONS IMPORT: route options modified
. 2016.10.19 16:27:34 - OpenVPN > OPTIONS IMPORT: route-related options modified
. 2016.10.19 16:27:34 - OpenVPN > OPTIONS IMPORT: --ip-win32 and/or --dhcp-option options modified
. 2016.10.19 16:27:34 - OpenVPN > do_ifconfig, tt->ipv6=0, tt->did_ifconfig_ipv6_setup=0
. 2016.10.19 16:27:34 - OpenVPN > open_tun, tt->ipv6=0
. 2016.10.19 16:27:35 - OpenVPN > TAP-WIN32 device [Ethernet 2] opened: \\.\Global\{7F9B19EB-7C2D-4C7D-A02C-07EE2970730A}.tap
. 2016.10.19 16:27:35 - OpenVPN > TAP-Windows Driver Version 9.21
. 2016.10.19 16:27:35 - OpenVPN > Set TAP-Windows TUN subnet mode network/local/netmask = 10.4.0.0/10.4.79.120/255.255.0.0 [sUCCEEDED]
. 2016.10.19 16:27:35 - OpenVPN > Notified TAP-Windows driver to set a DHCP IP/netmask of 10.4.79.120/255.255.0.0 on interface {7F9B19EB-7C2D-4C7D-A02C-07EE2970730A} [DHCP-serv: 10.4.255.254, lease-time: 31536000]
. 2016.10.19 16:27:35 - OpenVPN > Successful ARP Flush on interface [32] {7F9B19EB-7C2D-4C7D-A02C-07EE2970730A}
. 2016.10.19 16:27:39 - OpenVPN > TEST ROUTES: 1/1 succeeded len=0 ret=1 a=0 u/d=up
. 2016.10.19 16:27:39 - OpenVPN > C:\WINDOWS\system32\route.exe ADD 213.152.161.4 MASK 255.255.255.255 172.10.0.1
. 2016.10.19 16:27:39 - OpenVPN > ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=40 and dwForwardType=4
. 2016.10.19 16:27:39 - OpenVPN > Route addition via IPAPI succeeded [adaptive]
. 2016.10.19 16:27:39 - OpenVPN > C:\WINDOWS\system32\route.exe ADD 172.10.0.1 MASK 255.255.255.255 172.10.0.1 IF 10
. 2016.10.19 16:27:39 - OpenVPN > ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=40 and dwForwardType=4
. 2016.10.19 16:27:39 - OpenVPN > Route addition via IPAPI succeeded [adaptive]
. 2016.10.19 16:27:39 - OpenVPN > C:\WINDOWS\system32\route.exe ADD 0.0.0.0 MASK 128.0.0.0 10.4.0.1
. 2016.10.19 16:27:39 - OpenVPN > ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=35 and dwForwardType=4
. 2016.10.19 16:27:39 - OpenVPN > Route addition via IPAPI succeeded [adaptive]
. 2016.10.19 16:27:39 - OpenVPN > C:\WINDOWS\system32\route.exe ADD 128.0.0.0 MASK 128.0.0.0 10.4.0.1
. 2016.10.19 16:27:39 - OpenVPN > ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=35 and dwForwardType=4
. 2016.10.19 16:27:39 - OpenVPN > Route addition via IPAPI succeeded [adaptive]
. 2016.10.19 16:27:39 - Starting Management Interface
. 2016.10.19 16:27:39 - OpenVPN > Initialization Sequence Completed
I 2016.10.19 16:27:39 - DNS of a network adapter forced (Killer Wireless-n/a/ac 1535 Wireless Network Adapter)
I 2016.10.19 16:27:39 - DNS of a network adapter forced (TAP-Windows Adapter V9)
I 2016.10.19 16:27:39 - Flushing DNS
I 2016.10.19 16:27:40 - Checking route
I 2016.10.19 16:27:40 - Checking DNS
! 2016.10.19 16:27:40 - Connected.
. 2016.10.19 16:27:40 - OpenVPN > MANAGEMENT: Client connected from [AF_INET]127.0.0.1:3100
. 2016.10.19 16:27:40 - OpenVpn Management > >INFO:OpenVPN Management Interface Version 1 -- type 'help' for more info

 

Thanks for any help! 

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I have had same issue.  Check your network card IPv4 settings and ensure "Obtain DNS automatically" is selected.  I am guessing that AirVPN takes control of this and sets to specific IP and does not clear if connection failure.

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I tried to change it as you suggested (was sat to 10.4.0.1) to automatically obtain the DNS but still don't have any internet when I activate my VPN (also tried to flush the DNS as well). Seen in the VPN client that the data sent/received sometimes jumps up to like 50b/s for half a second before dropping down to 0b/s. 

 

Edit: Just saw that if I set it to automatically obtain DNS it changes it back to 10.4.0.1 after I've connected to the VPN

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I 2016.10.19 16:27:24 - AirVPN client version: 2.10.3 / x64, System: Windows, Name: Microsoft Windows NT 6.2.9200.0 / x64

There's a bug with Eddie 2.10 where Eddie does not set the DNS back to DHCP when you close the connection. 2.11 fixes this.

Enter > Windows > Other versions > Experimental


NOT AN AIRVPN TEAM MEMBER. USE TICKETS FOR PROFESSIONAL SUPPORT.

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