ANSWERED Problems/checking route failure

[Rolland34 1]

Hello. Just today I paid for the subscription again and couldn't connect to any server at all. Everything goes as usual until the moment of "checking route". After some time the connection automatically terminates and tries to restart itself but fails. Here are the logs:

I 2016.04.09 00:42:22 - AirVPN client version: 2.10.3 / x64, System: Windows, Name: Microsoft Windows NT 6.2.9200.0 / x64
. 2016.04.09 00:42:23 - Reading options from C:\Users\1\AppData\Local\AirVPN\AirVPN.xml
. 2016.04.09 00:42:24 - Data Path: C:\Users\1\AppData\Local\AirVPN
. 2016.04.09 00:42:24 - App Path: C:\Program Files\AirVPN
. 2016.04.09 00:42:24 - Executable Path: C:\Program Files\AirVPN\AirVPN.exe
. 2016.04.09 00:42:24 - Command line arguments (1): path="home"
. 2016.04.09 00:42:24 - Operating System: Microsoft Windows NT 6.2.9200.0
. 2016.04.09 00:42:24 - Updating systems & servers data ...
. 2016.04.09 00:42:27 - Systems & servers data update completed
I 2016.04.09 00:42:28 - OpenVPN Driver - TAP-Windows Adapter V9, version 9.21.1
I 2016.04.09 00:42:28 - OpenVPN - Version: OpenVPN 2.3.8 (C:\Program Files\AirVPN\openvpn.exe)
I 2016.04.09 00:42:28 - SSH - Version: plink 0.63 (C:\Program Files\AirVPN\plink.exe)
I 2016.04.09 00:42:28 - SSL - Version: stunnel 5.17 (C:\Program Files\AirVPN\stunnel.exe)
W 2016.04.09 00:42:28 - Recovery. Unexpected crash?
I 2016.04.09 00:42:30 - IPv6 restored.
! 2016.04.09 00:42:30 - Ready
I 2016.04.09 00:42:53 - Session starting.
I 2016.04.09 00:42:53 - IPv6 disabled.
I 2016.04.09 00:42:53 - Checking authorization ...
! 2016.04.09 00:42:54 - Connecting to Zaniah (Sweden, Uppsala)
. 2016.04.09 00:42:54 - OpenVPN > OpenVPN 2.3.8 x86_64-w64-mingw32 [sSL (OpenSSL)] [LZO] [iPv6] built on Aug 13 2015
. 2016.04.09 00:42:54 - OpenVPN > library versions: OpenSSL 1.0.2d 9 Jul 2015, LZO 2.08
. 2016.04.09 00:42:54 - OpenVPN > MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:3100
. 2016.04.09 00:42:54 - OpenVPN > Control Channel Authentication: tls-auth using INLINE static key file
. 2016.04.09 00:42:54 - OpenVPN > Outgoing Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication
. 2016.04.09 00:42:54 - OpenVPN > Incoming Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication
. 2016.04.09 00:42:54 - OpenVPN > Socket Buffers: R=[65536->131072] S=[65536->131072]
. 2016.04.09 00:42:54 - OpenVPN > UDPv4 link local: [undef]
. 2016.04.09 00:42:54 - OpenVPN > UDPv4 link remote: [AF_INET]62.102.148.136:443
. 2016.04.09 00:42:54 - OpenVPN > TLS: Initial packet from [AF_INET]62.102.148.136:443, sid=d53a47d3 d0429d43
. 2016.04.09 00:42:54 - OpenVPN > VERIFY OK: depth=1, C=IT, ST=IT, L=Perugia, O=airvpn.org, CN=airvpn.org CA, emailAddress=info@airvpn.org
. 2016.04.09 00:42:54 - OpenVPN > Validating certificate key usage
. 2016.04.09 00:42:54 - OpenVPN > ++ Certificate has key usage  00a0, expects 00a0
. 2016.04.09 00:42:54 - OpenVPN > VERIFY KU OK
. 2016.04.09 00:42:54 - OpenVPN > Validating certificate extended key usage
. 2016.04.09 00:42:54 - OpenVPN > ++ Certificate has EKU (str) TLS Web Server Authentication, expects TLS Web Server Authentication
. 2016.04.09 00:42:54 - OpenVPN > VERIFY EKU OK
. 2016.04.09 00:42:54 - OpenVPN > VERIFY OK: depth=0, C=IT, ST=IT, L=Perugia, O=airvpn.org, CN=server, emailAddress=info@airvpn.org
. 2016.04.09 00:42:55 - OpenVPN > Data Channel Encrypt: Cipher 'AES-256-CBC' initialized with 256 bit key
. 2016.04.09 00:42:55 - OpenVPN > Data Channel Encrypt: Using 160 bit message hash 'SHA1' for HMAC authentication
. 2016.04.09 00:42:55 - OpenVPN > Data Channel Decrypt: Cipher 'AES-256-CBC' initialized with 256 bit key
. 2016.04.09 00:42:55 - OpenVPN > Data Channel Decrypt: Using 160 bit message hash 'SHA1' for HMAC authentication
. 2016.04.09 00:42:55 - OpenVPN > Control Channel: TLSv1.2, cipher TLSv1/SSLv3 DHE-RSA-AES256-GCM-SHA384, 4096 bit RSA
. 2016.04.09 00:42:55 - OpenVPN > [server] Peer Connection Initiated with [AF_INET]62.102.148.136:443
. 2016.04.09 00:42:57 - OpenVPN > SENT CONTROL [server]: 'PUSH_REQUEST' (status=1)
. 2016.04.09 00:42:57 - OpenVPN > PUSH: Received control message: 'PUSH_REPLY,redirect-gateway def1 bypass-dhcp,dhcp-option DNS 10.4.0.1,comp-lzo no,route-gateway 10.4.0.1,topology subnet,ping 10,ping-restart 60,ifconfig 10.4.45.31 255.255.0.0'
. 2016.04.09 00:42:57 - OpenVPN > OPTIONS IMPORT: timers and/or timeouts modified
. 2016.04.09 00:42:57 - OpenVPN > OPTIONS IMPORT: LZO parms modified
. 2016.04.09 00:42:57 - OpenVPN > OPTIONS IMPORT: --ifconfig/up options modified
. 2016.04.09 00:42:57 - OpenVPN > OPTIONS IMPORT: route options modified
. 2016.04.09 00:42:57 - OpenVPN > OPTIONS IMPORT: route-related options modified
. 2016.04.09 00:42:57 - OpenVPN > OPTIONS IMPORT: --ip-win32 and/or --dhcp-option options modified
. 2016.04.09 00:42:57 - OpenVPN > do_ifconfig, tt->ipv6=0, tt->did_ifconfig_ipv6_setup=0
. 2016.04.09 00:42:57 - OpenVPN > open_tun, tt->ipv6=0
. 2016.04.09 00:42:57 - OpenVPN > TAP-WIN32 device [Ethernet 2] opened: \\.\Global\{FBD38E39-B071-495B-B439-F0491BA3F2CA}.tap
. 2016.04.09 00:42:57 - OpenVPN > TAP-Windows Driver Version 9.21
. 2016.04.09 00:42:57 - OpenVPN > Set TAP-Windows TUN subnet mode network/local/netmask = 10.4.0.0/10.4.45.31/255.255.0.0 [sUCCEEDED]
. 2016.04.09 00:42:57 - OpenVPN > Notified TAP-Windows driver to set a DHCP IP/netmask of 10.4.45.31/255.255.0.0 on interface {FBD38E39-B071-495B-B439-F0491BA3F2CA} [DHCP-serv: 10.4.255.254, lease-time: 31536000]
. 2016.04.09 00:42:57 - OpenVPN > Successful ARP Flush on interface [25] {FBD38E39-B071-495B-B439-F0491BA3F2CA}
. 2016.04.09 00:43:02 - OpenVPN > TEST ROUTES: 0/0 succeeded len=0 ret=0 a=0 u/d=down
. 2016.04.09 00:43:02 - OpenVPN > Route: Waiting for TUN/TAP interface to come up...
. 2016.04.09 00:43:03 - AirVPN Windows Interface Hack executed (Ethernet 2)
. 2016.04.09 00:43:07 - OpenVPN > TEST ROUTES: 1/1 succeeded len=0 ret=1 a=0 u/d=up
. 2016.04.09 00:43:07 - OpenVPN > C:\WINDOWS\system32\route.exe ADD 62.102.148.136 MASK 255.255.255.255 192.168.1.1
. 2016.04.09 00:43:07 - OpenVPN > ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=25 and dwForwardType=4
. 2016.04.09 00:43:07 - OpenVPN > Route addition via IPAPI succeeded [adaptive]
. 2016.04.09 00:43:07 - OpenVPN > C:\WINDOWS\system32\route.exe ADD 192.168.1.1 MASK 255.255.255.255 192.168.1.1 IF 17
. 2016.04.09 00:43:07 - OpenVPN > ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=25 and dwForwardType=4
. 2016.04.09 00:43:07 - OpenVPN > Route addition via IPAPI succeeded [adaptive]
. 2016.04.09 00:43:07 - OpenVPN > C:\WINDOWS\system32\route.exe ADD 0.0.0.0 MASK 128.0.0.0 10.4.0.1
. 2016.04.09 00:43:07 - OpenVPN > ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=20 and dwForwardType=4
. 2016.04.09 00:43:07 - OpenVPN > Route addition via IPAPI succeeded [adaptive]
. 2016.04.09 00:43:07 - OpenVPN > C:\WINDOWS\system32\route.exe ADD 128.0.0.0 MASK 128.0.0.0 10.4.0.1
. 2016.04.09 00:43:07 - OpenVPN > ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=20 and dwForwardType=4
. 2016.04.09 00:43:07 - OpenVPN > Route addition via IPAPI succeeded [adaptive]
. 2016.04.09 00:43:07 - Starting Management Interface
. 2016.04.09 00:43:07 - OpenVPN > Initialization Sequence Completed
I 2016.04.09 00:43:07 - DNS of a network adapter forced (Intel® Centrino® Wireless-N 1000)
I 2016.04.09 00:43:08 - DNS of a network adapter forced (TAP-Windows Adapter V9)
I 2016.04.09 00:43:08 - Flushing DNS
I 2016.04.09 00:43:08 - Checking route
W 2016.04.09 00:43:58 - Время ожидания операции истекло
! 2016.04.09 00:43:58 - Disconnecting
. 2016.04.09 00:43:58 - Management - Send 'signal SIGTERM'
. 2016.04.09 00:43:58 - OpenVPN > MANAGEMENT: CMD 'signal SIGTERM'
. 2016.04.09 00:43:58 - OpenVPN > SIGTERM received, sending exit notification to peer
. 2016.04.09 00:43:58 - OpenVpn Management > >INFO:OpenVPN Management Interface Version 1 -- type 'help' for more info
. 2016.04.09 00:44:03 - OpenVPN > C:\WINDOWS\system32\route.exe DELETE 62.102.148.136 MASK 255.255.255.255 192.168.1.1
. 2016.04.09 00:44:03 - OpenVPN > Route deletion via IPAPI succeeded [adaptive]
. 2016.04.09 00:44:03 - OpenVPN > C:\WINDOWS\system32\route.exe DELETE 192.168.1.1 MASK 255.255.255.255 192.168.1.1
. 2016.04.09 00:44:03 - OpenVPN > Route deletion via IPAPI succeeded [adaptive]
. 2016.04.09 00:44:03 - OpenVPN > C:\WINDOWS\system32\route.exe DELETE 0.0.0.0 MASK 128.0.0.0 10.4.0.1
. 2016.04.09 00:44:03 - OpenVPN > Route deletion via IPAPI succeeded [adaptive]
. 2016.04.09 00:44:03 - OpenVPN > C:\WINDOWS\system32\route.exe DELETE 128.0.0.0 MASK 128.0.0.0 10.4.0.1
. 2016.04.09 00:44:03 - OpenVPN > Route deletion via IPAPI succeeded [adaptive]
. 2016.04.09 00:44:03 - OpenVPN > Closing TUN/TAP interface
. 2016.04.09 00:44:03 - OpenVPN > SIGTERM[soft,exit-with-notification] received, process exiting
. 2016.04.09 00:44:03 - Connection terminated.
I 2016.04.09 00:44:03 - DNS of a network adapter restored to original settings (Intel® Centrino® Wireless-N 1000)
I 2016.04.09 00:44:03 - DNS of a network adapter restored to original settings (TAP-Windows Adapter V9)
I 2016.04.09 00:44:05 - Cancel requested.
I 2016.04.09 00:44:05 - IPv6 restored.
! 2016.04.09 00:44:05 - Session terminated.

Hope you can help me.(Windows 10)

P.S. Yes, I tried to remove the "Check if the tunnel effectively works". Didn't help at all.​
​

 

[RidersoftheStorm 20]

W 2016.04.09 00:43:58 - Время ожидания операции истекло

 

What is this???

 

Either re-install the eddie client or downgrade the Tap Adapter?

 

There are some complaints that Tap Adapter 9.21 is responsible for some connection problems.

 

In the forums, there are articles pertaining to Windows 10 and the eddie client.

[OpenSourcerer 1435]

W 2016.04.09 00:42:28 - Recovery. Unexpected crash?

Does this happen often?

W 2016.04.09 00:43:58 - Время ожидания операции истекло

The route check times out, Mr. LastChance. And no, I didn't use a translator. I just can read, write and speak Russian.

 

Mr. Rolland34, try disabling the route check in Preferences > Advanced. Then try a connection, after which you browse to ipleak.net and verify that it's working.

[Rolland34 1]

I think you didn't read the whole post. I said I had tried disabling this feature and it didn't help.

 

About this crash: did it on purpose. Had to shut down the program to use it again(during checking route sometimes it is impossible to use as usual). Besides, I tried to reinstall it . Didn't help too.  ​But I think it might be connected with OpenVpn. Some time ago installed TunnelBear and it asked me to make changes in OpenVpn, which I approved. Maybe somehow I should reinstall OpenVpn?(although not sure how to do it completely)

 

 

W 2016.04.09 00:42:28 - Recovery. Unexpected crash?

Does this happen often?

W 2016.04.09 00:43:58 - Время ожидания операции истекло

The route check times out, Mr. LastChance. And no, I didn't use a translator. I just can read, write and speak Russian.

 

Mr. Rolland34, try disabling the route check in Preferences > Advanced. Then try a connection, after which you browse to ipleak.net and verify that it's working.

 

[OpenSourcerer 1435]

I think you didn't read the whole post. I said I had tried disabling this feature and it didn't help.

P.S. Yes, I tried to remove the "Check if the tunnel effectively works". Didn't help at all.​

 

Can't remember the latter being there when I wrote my post.

[zhang888 1066]

I 2016.04.09 00:42:28 - OpenVPN Driver - TAP-Windows Adapter V9, version 9.21.1

 

Try downgrading the TAP driver to see if that will help.

 

https://airvpn.org/topic/16573-tap-driver-9210-causing-a-myriad-of-issues

[Rolland34 1]

Tried to. But unfortunately I couldn't. While downgrading  TAP driver an error occured: "an error occurred installing the TAP device driver", and after that in Device Manager an unknown device appeared. I tried to find drivers to this device manually and used the folder where the TAP driver is installed. The result is the same-failure    Do you know what the problem is?

[zhang888 1066]

Read this post:

 

https://airvpn.org/topic/16573-tap-driver-9210-causing-a-myriad-of-issues/?do=findComment&comment=38206

 

The solution for Win10 was reboots between each step. Many users were able to do it so far.

[Rolland34 1]

Followed each step and again the same problem "an error occurred installing the TAP device driver". The hope is fading, I am afraid. :(Any other options?

[OpenSourcerer 1435]

Followed each step and again the same problem "an error occurred installing the TAP device driver". The hope is fading, I am afraid. :(Any other options?

 

Did you try installing version 9.9.2_3.exe?

[Rolland34 1]

Well, the problem is solved. Updated the windows to the newest version and still couldn't install the old driver. (The same problem) But airvpn client downloaded the latest version and I got connected. Finally!

 

Followed each step and again the same problem "an error occurred installing the TAP device driver". The hope is fading, I am afraid. :(Any other options?

 

Did you try installing version 9.9.2_3.exe?