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Not connected, Your IP: 54.165.57.161

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I'm having a rather strange issue. I can connect to AirVPN and surf most sites without issue, but for some reason verizonwireless.com is a complete black hole. During troubleshooting I opened a command prompt and performed an nslookup against the VPN tunnel supplied DNS servers for things like Google without issue. But when I try the same command for verizonwireless.com I get nothing back. Likewise, I can get to the main Verizon website, but when I click on the "Wireless" section it dies again. Very strange. Any known issues at the moment that would explain this?

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Cannot confirm with Kitalpha, CH.


» I am not an AirVPN team member. All opinions are my own and are not official. Refer to Staff postings for the official word.

» These are the community forums, not the support portal. You're writing with other users here.

» New here? LZ1's New User Guide to AirVPN. Use the search function, Luke!

» Tor exits behind a VPN connection are discouraged. Using Tor on the other hand is not.

 

» Privacy is like alcohol: Drink a little and it can help you stay unnoticed. Drink a lot and everyone will notice you.

» I cannot give you the solution to all your issues. But I can guide you to it. The rest is up to you.

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I have also had this problem, and would receive a DNS Probe error. Currently, I am able to get to verizonwireless.com, perhaps try a different AirVPN DNS server?

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I am able to confirm the problem on Acamar, USA. I can visit Verizon.com, but cannot reach verizonworeless.com, vzw.com, nor can I click wireless on Verizon.com. All time out and never resolve.

 

Doesn't seem DNS related. I can't navigate to 162.115.208.90 either. They must be blacklisting AirVPN IPs.

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Problem can be seen with the Check routes feature. Some of the servers route you through US3 and NL which are both not able to reach those sites. There are too many servers affected to list them all.

You can open a support ticket and request removal of the rerouting.

 

Checking routes - vzw.com

Checking routes - verizonwireless.com


» I am not an AirVPN team member. All opinions are my own and are not official. Refer to Staff postings for the official word.

» These are the community forums, not the support portal. You're writing with other users here.

» New here? LZ1's New User Guide to AirVPN. Use the search function, Luke!

» Tor exits behind a VPN connection are discouraged. Using Tor on the other hand is not.

 

» Privacy is like alcohol: Drink a little and it can help you stay unnoticed. Drink a lot and everyone will notice you.

» I cannot give you the solution to all your issues. But I can guide you to it. The rest is up to you.

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