Jump to content
Not connected, Your IP: 3.149.255.239
anonnon

Intermittent disconnection / reconnection loop

Recommended Posts

I joined up a few days ago and since then I've had a problem where the connection is lost and the AirVPN client goes through a loop of trying to reconnect and failing.   The problem in the logs appears to be "[server] Inactivity timeout (--ping-restart), restarting".

 

I can eventually reconnect if I exit the AirVPN client and disable then re-enable the TAP adaptor.  But the disconnection problem returns after a while.

 

I have tried a variety of fixes as suggested on this forum and others; such as trying different versions of the AirVPN client, trying the OpenVPN client, changing settings and configs, trying TCP protocol, etc.  I use the Kaspersky firewall and it doesn't seem to be interfering with the connection. 

 

I was hoping that someone on the forum could help me out with this.  I'm not really a technical person and I'm getting frustrated with the disconnections.   Any help would be appreciated.

 

Here is the log from the most recent disconnection / reconnection loop:

 

! 2015.08.21 12:27:29 - Ready
. 2015.08.21 12:27:31 - Systems & servers data update completed
I 2015.08.21 12:27:42 - Session starting.
I 2015.08.21 12:27:43 - Network adapter DHCP switched to static (Linksys AE1200)
I 2015.08.21 12:27:46 - IPv6 disabled.
I 2015.08.21 12:27:46 - Checking authorization ...
! 2015.08.21 12:27:47 - Connecting to Kraz (Canada, Toronto, Ontario)
. 2015.08.21 12:27:47 - OpenVPN > OpenVPN 2.3.6 x86_64-w64-mingw32 [sSL (OpenSSL)] [LZO] [iPv6] built on Jan 12 2015
. 2015.08.21 12:27:47 - OpenVPN > library versions: OpenSSL 1.0.1k 8 Jan 2015, LZO 2.08
. 2015.08.21 12:27:47 - OpenVPN > MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:3100
. 2015.08.21 12:27:48 - OpenVPN > Control Channel Authentication: tls-auth using INLINE static key file
. 2015.08.21 12:27:48 - OpenVPN > Outgoing Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication
. 2015.08.21 12:27:48 - OpenVPN > Incoming Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication
. 2015.08.21 12:27:48 - OpenVPN > Socket Buffers: R=[8192->8192] S=[8192->8192]
. 2015.08.21 12:27:48 - OpenVPN > UDPv4 link local: [undef]
. 2015.08.21 12:27:48 - OpenVPN > UDPv4 link remote: [AF_INET]199.19.94.61:443
. 2015.08.21 12:27:48 - OpenVPN > TLS: Initial packet from [AF_INET]199.19.94.61:443, sid=7438bc71 0687df69
. 2015.08.21 12:27:49 - OpenVPN > VERIFY OK: depth=1, C=IT, ST=IT, L=Perugia, O=airvpn.org, CN=airvpn.org CA, emailAddress=info@airvpn.org
. 2015.08.21 12:27:49 - OpenVPN > Validating certificate key usage
. 2015.08.21 12:27:49 - OpenVPN > ++ Certificate has key usage  00a0, expects 00a0
. 2015.08.21 12:27:49 - OpenVPN > VERIFY KU OK
. 2015.08.21 12:27:49 - OpenVPN > Validating certificate extended key usage
. 2015.08.21 12:27:49 - OpenVPN > ++ Certificate has EKU (str) TLS Web Server Authentication, expects TLS Web Server Authentication
. 2015.08.21 12:27:49 - OpenVPN > VERIFY EKU OK
. 2015.08.21 12:27:49 - OpenVPN > VERIFY OK: depth=0, C=IT, ST=IT, L=Perugia, O=airvpn.org, CN=server, emailAddress=info@airvpn.org
. 2015.08.21 12:27:57 - OpenVPN > Data Channel Encrypt: Cipher 'AES-256-CBC' initialized with 256 bit key
. 2015.08.21 12:27:57 - OpenVPN > Data Channel Encrypt: Using 160 bit message hash 'SHA1' for HMAC authentication
. 2015.08.21 12:27:57 - OpenVPN > Data Channel Decrypt: Cipher 'AES-256-CBC' initialized with 256 bit key
. 2015.08.21 12:27:57 - OpenVPN > Data Channel Decrypt: Using 160 bit message hash 'SHA1' for HMAC authentication
. 2015.08.21 12:27:57 - OpenVPN > Control Channel: TLSv1, cipher TLSv1/SSLv3 DHE-RSA-AES256-SHA, 4096 bit RSA
. 2015.08.21 12:27:57 - OpenVPN > [server] Peer Connection Initiated with [AF_INET]199.19.94.61:443
. 2015.08.21 12:27:59 - OpenVPN > SENT CONTROL [server]: 'PUSH_REQUEST' (status=1)
. 2015.08.21 12:28:00 - OpenVPN > PUSH: Received control message: 'PUSH_REPLY,redirect-gateway def1 bypass-dhcp,dhcp-option DNS 10.4.0.1,comp-lzo no,route-gateway 10.4.0.1,topology subnet,ping 10,ping-restart 60,ifconfig 10.4.28.59 255.255.0.0'
. 2015.08.21 12:28:00 - OpenVPN > OPTIONS IMPORT: timers and/or timeouts modified
. 2015.08.21 12:28:00 - OpenVPN > OPTIONS IMPORT: LZO parms modified
. 2015.08.21 12:28:00 - OpenVPN > OPTIONS IMPORT: --ifconfig/up options modified
. 2015.08.21 12:28:00 - OpenVPN > OPTIONS IMPORT: route options modified
. 2015.08.21 12:28:00 - OpenVPN > OPTIONS IMPORT: route-related options modified
. 2015.08.21 12:28:00 - OpenVPN > OPTIONS IMPORT: --ip-win32 and/or --dhcp-option options modified
. 2015.08.21 12:28:00 - OpenVPN > do_ifconfig, tt->ipv6=0, tt->did_ifconfig_ipv6_setup=0
. 2015.08.21 12:28:00 - OpenVPN > open_tun, tt->ipv6=0
. 2015.08.21 12:28:00 - OpenVPN > TAP-WIN32 device [Local Area Connection 2] opened: \\.\Global\{B0C49080-B81F-4841-AE8A-9B62005C876B}.tap
. 2015.08.21 12:28:00 - OpenVPN > TAP-Windows Driver Version 9.21
. 2015.08.21 12:28:00 - OpenVPN > Set TAP-Windows TUN subnet mode network/local/netmask = 10.4.0.0/10.4.28.59/255.255.0.0 [sUCCEEDED]
. 2015.08.21 12:28:00 - OpenVPN > Notified TAP-Windows driver to set a DHCP IP/netmask of 10.4.28.59/255.255.0.0 on interface {B0C49080-B81F-4841-AE8A-9B62005C876B} [DHCP-serv: 10.4.255.254, lease-time: 31536000]
. 2015.08.21 12:28:00 - OpenVPN > Successful ARP Flush on interface [31] {B0C49080-B81F-4841-AE8A-9B62005C876B}
. 2015.08.21 12:28:05 - OpenVPN > TEST ROUTES: 1/1 succeeded len=0 ret=1 a=0 u/d=up
. 2015.08.21 12:28:05 - OpenVPN > C:\Windows\system32\route.exe ADD 199.19.94.61 MASK 255.255.255.255 192.168.1.1
. 2015.08.21 12:28:05 - OpenVPN > ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=25 and dwForwardType=4
. 2015.08.21 12:28:05 - OpenVPN > Route addition via IPAPI succeeded [adaptive]
. 2015.08.21 12:28:05 - OpenVPN > C:\Windows\system32\route.exe ADD 0.0.0.0 MASK 128.0.0.0 10.4.0.1
. 2015.08.21 12:28:05 - OpenVPN > ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=20 and dwForwardType=4
. 2015.08.21 12:28:05 - OpenVPN > Route addition via IPAPI succeeded [adaptive]
. 2015.08.21 12:28:05 - OpenVPN > C:\Windows\system32\route.exe ADD 128.0.0.0 MASK 128.0.0.0 10.4.0.1
. 2015.08.21 12:28:05 - OpenVPN > ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=20 and dwForwardType=4
. 2015.08.21 12:28:05 - OpenVPN > Route addition via IPAPI succeeded [adaptive]
. 2015.08.21 12:28:05 - Starting Management Interface
. 2015.08.21 12:28:05 - OpenVPN > Initialization Sequence Completed
I 2015.08.21 12:28:05 - DNS of a network adapter forced (TAP-Windows Adapter V9)
I 2015.08.21 12:28:07 - DNS of a network adapter forced (Linksys AE1200)
I 2015.08.21 12:28:07 - Flushing DNS
I 2015.08.21 12:28:07 - Checking route
I 2015.08.21 12:28:10 - Checking DNS
! 2015.08.21 12:28:11 - Connected.
. 2015.08.21 12:28:11 - OpenVPN > MANAGEMENT: Client connected from [AF_INET]127.0.0.1:3100
. 2015.08.21 12:28:11 - OpenVpn Management > >INFO:OpenVPN Management Interface Version 1 -- type 'help' for more info
. 2015.08.21 12:58:14 - Updating systems & servers data ...
. 2015.08.21 12:58:17 - Systems & servers data update completed
. 2015.08.21 13:18:55 - OpenVPN > [server] Inactivity timeout (--ping-restart), restarting
. 2015.08.21 13:18:55 - OpenVPN > SIGUSR1[soft,ping-restart] received, process restarting
. 2015.08.21 13:18:55 - OpenVPN > Restart pause, 2 second(s)
! 2015.08.21 13:18:55 - Disconnecting
. 2015.08.21 13:18:55 - Management - Send 'signal SIGTERM'
. 2015.08.21 13:18:55 - OpenVPN > MANAGEMENT: CMD 'signal SIGTERM'
. 2015.08.21 13:18:55 - OpenVPN > MANAGEMENT: Client disconnected
. 2015.08.21 13:18:55 - OpenVPN > Assertion failed at misc.c:788
. 2015.08.21 13:18:55 - OpenVPN > Exiting due to fatal error
. 2015.08.21 13:18:55 - Connection terminated.
I 2015.08.21 13:18:55 - DNS of a network adapter restored to original settings (TAP-Windows Adapter V9)
I 2015.08.21 13:18:55 - DNS of a network adapter restored to original settings (Linksys AE1200)
I 2015.08.21 13:19:38 - Checking authorization ...
W 2015.08.21 13:21:02 - Authorization check failed, continue anyway ({1])
! 2015.08.21 13:21:02 - Connecting to Grumium (Canada, Toronto, Ontario)
. 2015.08.21 13:21:02 - OpenVPN > OpenVPN 2.3.6 x86_64-w64-mingw32 [sSL (OpenSSL)] [LZO] [iPv6] built on Jan 12 2015
. 2015.08.21 13:21:02 - OpenVPN > library versions: OpenSSL 1.0.1k 8 Jan 2015, LZO 2.08
. 2015.08.21 13:21:02 - OpenVPN > MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:3100
. 2015.08.21 13:21:03 - OpenVPN > Control Channel Authentication: tls-auth using INLINE static key file
. 2015.08.21 13:21:03 - OpenVPN > Outgoing Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication
. 2015.08.21 13:21:03 - OpenVPN > Incoming Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication
. 2015.08.21 13:21:03 - OpenVPN > Socket Buffers: R=[8192->8192] S=[8192->8192]
. 2015.08.21 13:21:03 - OpenVPN > UDPv4 link local: [undef]
. 2015.08.21 13:21:03 - OpenVPN > UDPv4 link remote: [AF_INET]199.19.95.187:443
. 2015.08.21 13:21:03 - OpenVPN > TLS: Initial packet from [AF_INET]199.19.95.187:443, sid=62b5f395 1d6f2ef4
. 2015.08.21 13:21:04 - OpenVPN > VERIFY OK: depth=1, C=IT, ST=IT, L=Perugia, O=airvpn.org, CN=airvpn.org CA, emailAddress=info@airvpn.org
. 2015.08.21 13:21:04 - OpenVPN > Validating certificate key usage
. 2015.08.21 13:21:04 - OpenVPN > ++ Certificate has key usage  00a0, expects 00a0
. 2015.08.21 13:21:04 - OpenVPN > VERIFY KU OK
. 2015.08.21 13:21:04 - OpenVPN > Validating certificate extended key usage
. 2015.08.21 13:21:04 - OpenVPN > ++ Certificate has EKU (str) TLS Web Server Authentication, expects TLS Web Server Authentication
. 2015.08.21 13:21:04 - OpenVPN > VERIFY EKU OK
. 2015.08.21 13:21:04 - OpenVPN > VERIFY OK: depth=0, C=IT, ST=IT, L=Perugia, O=airvpn.org, CN=server, emailAddress=info@airvpn.org
. 2015.08.21 13:21:13 - OpenVPN > Data Channel Encrypt: Cipher 'AES-256-CBC' initialized with 256 bit key
. 2015.08.21 13:21:13 - OpenVPN > Data Channel Encrypt: Using 160 bit message hash 'SHA1' for HMAC authentication
. 2015.08.21 13:21:13 - OpenVPN > Data Channel Decrypt: Cipher 'AES-256-CBC' initialized with 256 bit key
. 2015.08.21 13:21:13 - OpenVPN > Data Channel Decrypt: Using 160 bit message hash 'SHA1' for HMAC authentication
. 2015.08.21 13:21:13 - OpenVPN > Control Channel: TLSv1, cipher TLSv1/SSLv3 DHE-RSA-AES256-SHA, 4096 bit RSA
. 2015.08.21 13:21:13 - OpenVPN > [server] Peer Connection Initiated with [AF_INET]199.19.95.187:443
. 2015.08.21 13:21:15 - OpenVPN > SENT CONTROL [server]: 'PUSH_REQUEST' (status=1)
. 2015.08.21 13:21:15 - OpenVPN > PUSH: Received control message: 'PUSH_REPLY,redirect-gateway def1 bypass-dhcp,dhcp-option DNS 10.4.0.1,comp-lzo no,route-gateway 10.4.0.1,topology subnet,ping 10,ping-restart 60,ifconfig 10.4.27.73 255.255.0.0'
. 2015.08.21 13:21:15 - OpenVPN > OPTIONS IMPORT: timers and/or timeouts modified
. 2015.08.21 13:21:15 - OpenVPN > OPTIONS IMPORT: LZO parms modified
. 2015.08.21 13:21:15 - OpenVPN > OPTIONS IMPORT: --ifconfig/up options modified
. 2015.08.21 13:21:15 - OpenVPN > OPTIONS IMPORT: route options modified
. 2015.08.21 13:21:15 - OpenVPN > OPTIONS IMPORT: route-related options modified
. 2015.08.21 13:21:15 - OpenVPN > OPTIONS IMPORT: --ip-win32 and/or --dhcp-option options modified
. 2015.08.21 13:21:16 - OpenVPN > do_ifconfig, tt->ipv6=0, tt->did_ifconfig_ipv6_setup=0
. 2015.08.21 13:21:16 - OpenVPN > open_tun, tt->ipv6=0
. 2015.08.21 13:21:16 - OpenVPN > CreateFile failed on TAP device: \\.\Global\{B0C49080-B81F-4841-AE8A-9B62005C876B}.tap
. 2015.08.21 13:21:16 - OpenVPN > All TAP-Windows adapters on this system are currently in use.
. 2015.08.21 13:21:16 - OpenVPN > Exiting due to fatal error
! 2015.08.21 13:21:16 - Disconnecting
. 2015.08.21 13:21:16 - Connection terminated.
I 2015.08.21 13:21:19 - Checking authorization ...

 

 

Thanks!
 

Share this post


Link to post

"OpenVPN > All TAP-Windows adapters on this system are currently in use" is well know error but mostly it touches win 8/10 systems.

For few days i have had it on machine with win7 64bit after upgradeing to 2.9 client. I tried move to 2.10.x, and even installing full stand alone openvpn - didn't helped.

So I downgraded to 2.8 and problem is gone, working like a charm.

Share this post


Link to post

Thanks for your help Nertoslep.  So installing 2.8 might resolve the problem reconnecting.  Any idea how to prevent the disconnection problem?

 

I think the problem is "[server] Inactivity timeout (--ping-restart), restarting".  I've tried a few things already, but no luck.

Share this post


Link to post

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
  • Security Check
    Play CAPTCHA Audio
    Refresh Image

×
×
  • Create New...