Jump to content
Not connected, Your IP:
Sign in to follow this  

Server timeouts and disconnects

Recommended Posts



I keep getting pretty regular server timeouts and disconnects, sometimes multiple times per day, sometimes the connection seems stable for days. At first I thought it would occur only on some servers (specific locations), but this does not seem to be the case. I've had these issues now in Ukraine, Romania, Sweden, Netherlands, ... (these are the locations I used most). Also using UDP or TCP does not seem to make a difference.


My VPN Client is Viscosity running on OS X 10.9.5. The log - which is identical with every disconnect - looks like this (disconnect on Zaurak):


Mar 30 18:43:29: [server] Inactivity timeout (--ping-restart), restarting
Mar 30 18:43:29: SIGUSR1[soft,ping-restart] received, process restarting
Mar 30 18:43:29: UDPv4 link local: [undef]
Mar 30 18:43:29: UDPv4 link remote: [AF_INET]
Mar 30 18:43:36: [server] Peer Connection Initiated with [AF_INET]
Mar 30 18:43:38: Preserving previous TUN/TAP instance: tun0
Mar 30 18:43:38: Initialization Sequence Completed
Any help would be appreciated!

Share this post

Link to post

You can try adding 'ping 15', without the tic marks, to you clientconfig.ovpn file. This should ensure pings are regularly sent by your computer (every 15 secs in this case) so the server always knows your connection is active. This would resolve an issue caused by your computer not sending pings or not sending them consistently enough, to the vpn server.

Share this post

Link to post

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Security Check
    Play CAPTCHA Audio
    Refresh Image
Sign in to follow this  

  • Create New...