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Support ticket isn't accessible and registration bugs

registration support ticket accessible bugs

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3 replies to this topic

#1 Shadin

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Posted 13 July 2013 - 03:03 PM

Hi.

 

I can't access the support ticket I created with you. It's suddenly showing me that either email or password is wrong but both was fine before!

 

Also after register on your website I got a white site after submitting my registration details. Maybe you should check that.



#2 Staff

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Posted 13 July 2013 - 04:23 PM

Hi.

 

I can't access the support ticket I created with you. It's suddenly showing me that either email or password is wrong but both was fine before!

 

Also after register on your website I got a white site after submitting my registration details. Maybe you should check that.

 

Hello,

 

we can't confirm the 1st problem, can you please elaborate?

 

2nd problem confirmed, you are right, it's a bug occurring just after the registration. It does not affect registration in any way, it just requires that you reload the home page.

 

Kind regards



#3 Shadin

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Posted 13 July 2013 - 04:26 PM

I sent you a PM regarding the problem with my ticket.



#4 Staff

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Posted 13 July 2013 - 08:31 PM

I sent you a PM regarding the problem with my ticket.

 

Hello,

 

your account has currently no ticket associated to it, please (re)write it.

 

Kind regards







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