ANSWERED Connection Timed Out

[Mulsiphix 1]

Yesterday I was using the service and it was working fine. I disconnected when finished and came back a little while later. I haven't been able to connect since. The AirVPN Client gets to the "Checking..." stage and sits there for a minute or two. Then it returns the message "The operation has timed out." I have tried connecting to multiple servers in the USA but I have had no luck. Any ideas?

 

Attached is the AirVPN Client Log and ping and tracert results for airvpn.org.

Air_VPN_Client_Log.txt

ping.txt

tracert.txt

[Staff 9751]

Hello,

 

something (it might seem Verizon itself from the traceroute, but that "General Failure" leaves room to doubts) is blocking TCP packets to 85.17.207.151 (our third frontend server), but not ICMP.

 

Try to delete in your hosts file the line:

85.17.207.151 airvpn.org

 

and replace it with the lines:
212.117.180.25 airvpn.org

95.211.138.143 airvpn.org

 

If you're running a firewall that is configured to secure your connection to the VPN, make sure you adjust its rules according to the aforementioned IP addresses.

 

Kind regards

[Mulsiphix 1]

Hello,

 

something (it might seem Verizon itself from the traceroute, but that "General Failure" leaves room to doubts) is blocking TCP packets to 85.17.207.151 (our third frontend server), but not ICMP.

 

Try to delete in your hosts file the line:

85.17.207.151 airvpn.org

 

and replace it with the lines:

212.117.180.25 airvpn.org

95.211.138.143 airvpn.org

 

If you're running a firewall that is configured to secure your connection to the VPN, make sure you adjust its rules according to the aforementioned IP addresses.

 

Kind regards

 

It appears to have worked! Yea!! Thank You =D

Air_VPN_Log.txt

ping.txt

tracert.txt