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Indigo35

Can't connect

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Is this issue being investigated by the AirVPN team?

Thanks.

Hello!

The problem was solved some hours ago, anyway your account was one of those not affected by the issue. Your account is connected and exchanging data successfully with some Air server since 15-16 hours ago approximately.

Kind regards

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Hello, sorry to open this thread again but i've having exactly the same issues! Sometimes it works but right now i can't connect to any server...

Would be very happy if you can solve the problem with my account, too...

regards

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Hello, sorry to open this thread again but i've having exactly the same issues! Sometimes it works but right now i can't connect to any server...

Would be very happy if you can solve the problem with my account, too...

regards

Hello!

Apparently your problem has a 'different nature'. Whenever you experience problems in connecting, please check servers availability:

https://airvpn.org/status

and your account details (menu "Member Area"->"Your details") where you can find the reason of the last failed connection.

Your account is successfully connected to some Air server since about 2 hours ago.

Kind regards

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@admin: No I cant connect right now and it's the exact same problem. I've chosen a server which is available and in my member area it says

"Last attempted connection failed 2m 55s ago.

Reason: Already logged on 'Vega'."

...and at the middle bottom "Not connected.".

I've tried it 5 times now...

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@admin: No I cant connect right now and it's the exact same problem. I've chosen a server which is available and in my member area it says

"Last attempted connection failed 2m 55s ago.

Reason: Already logged on 'Vega'."

...and at the middle bottom "Not connected.".

I've tried it 5 times now...

Hello!

It's strange because your account is successfully connected to another server (not reported here for privacy reasons) and connections to Vega are currently closed. Can you confirm that your account is successfully connected?

Kind regards

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Yes, at the moment i'm connected. It always works if i post here in the forum. It's always the same - i'm trying for 10-20 minutes and then it suddenly works... Can't explain why but it's a little annoying.

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Yes, at the moment i'm connected. It always works if i post here in the forum. It's always the same - i'm trying for 10-20 minutes and then it suddenly works... Can't explain why but it's a little annoying.

Hello!

It's also unexplainable that your account was displayed as connected to Vega, can you please check and confirm or deny that? You did not give your user.key to anyone, correct?

Kind regards

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No i didnt share any account information - it's also the only device i'm using with your vpn. Heres the Log if it's any help:

Mar 25 18:09:07: Viscosity Mac 1.4.3 (1114)

Mar 25 18:09:07: Viscosity OpenVPN Engine Started

Mar 25 18:09:07: Running on Mac OS X 10.8.2

Mar 25 18:09:07: ---------

Mar 25 18:09:07: Checking reachability status of connection...

Mar 25 18:09:08: Connection is reachable. Starting connection attempt.

Mar 25 18:09:10: OpenVPN 2.2.1 x86_64-apple-darwin10.8.0 [sSL] [LZO2] [PKCS11] [eurephia] built on Aug 1 2011

Mar 25 18:09:10: NOTE: OpenVPN 2.1 requires '--script-security 2' or higher to call user-defined scripts or executables

Mar 25 18:09:10: LZO compression initialized

Mar 25 18:09:10: UDPv4 link local: [undef]

Mar 25 18:09:10: UDPv4 link remote: 108.59.8.147:443

Mar 25 18:09:12: [server] Peer Connection Initiated with 108.59.8.147:443

Mar 25 18:09:15: AUTH: Received AUTH_FAILED control message

Mar 25 18:09:15: SIGUSR1[soft,auth-failure] received, process restarting

Mar 25 18:09:17: NOTE: OpenVPN 2.1 requires '--script-security 2' or higher to call user-defined scripts or executables

Mar 25 18:09:17: LZO compression initialized

Mar 25 18:09:17: UDPv4 link local: [undef]

Mar 25 18:09:17: UDPv4 link remote: 108.59.8.147:443

Mar 25 18:09:20: [server] Peer Connection Initiated with 108.59.8.147:443

Mar 25 18:09:41: Viscosity Mac 1.4.3 (1114)

Mar 25 18:09:41: Viscosity OpenVPN Engine Started

Mar 25 18:09:41: Running on Mac OS X 10.8.2

Mar 25 18:09:41: ---------

Mar 25 18:09:41: Checking reachability status of connection...

Mar 25 18:09:41: Connection is reachable. Starting connection attempt.

Mar 25 18:09:43: OpenVPN 2.2.1 x86_64-apple-darwin10.8.0 [sSL] [LZO2] [PKCS11] [eurephia] built on Aug 1 2011

Mar 25 18:09:43: NOTE: OpenVPN 2.1 requires '--script-security 2' or higher to call user-defined scripts or executables

Mar 25 18:09:43: LZO compression initialized

Mar 25 18:09:43: UDPv4 link local: [undef]

Mar 25 18:09:43: UDPv4 link remote: 108.59.8.147:443

Mar 25 18:09:46: [server] Peer Connection Initiated with 108.59.8.147:443

Mar 25 18:09:48: AUTH: Received AUTH_FAILED control message

Mar 25 18:09:48: SIGUSR1[soft,auth-failure] received, process restarting

Mar 25 18:09:50: NOTE: OpenVPN 2.1 requires '--script-security 2' or higher to call user-defined scripts or executables

Mar 25 18:09:50: LZO compression initialized

Mar 25 18:09:50: UDPv4 link local: [undef]

Mar 25 18:09:50: UDPv4 link remote: 108.59.8.147:443

Mar 25 18:14:13: Viscosity Mac 1.4.3 (1114)

Mar 25 18:14:13: Viscosity OpenVPN Engine Started

Mar 25 18:14:13: Running on Mac OS X 10.8.2

Mar 25 18:14:13: ---------

Mar 25 18:14:13: Checking reachability status of connection...

Mar 25 18:14:13: Connection is reachable. Starting connection attempt.

Mar 25 18:14:16: OpenVPN 2.2.1 x86_64-apple-darwin10.8.0 [sSL] [LZO2] [PKCS11] [eurephia] built on Aug 1 2011

Mar 25 18:14:15: NOTE: OpenVPN 2.1 requires '--script-security 2' or higher to call user-defined scripts or executables

Mar 25 18:14:15: LZO compression initialized

Mar 25 18:14:15: UDPv4 link local: [undef]

Mar 25 18:14:15: UDPv4 link remote: 108.59.8.147:443

Mar 25 18:14:18: [server] Peer Connection Initiated with 108.59.8.147:443

Mar 25 18:14:20: TUN/TAP device /dev/tun0 opened

Mar 25 18:14:20: /sbin/ifconfig tun0 delete

Mar 25 18:14:20: NOTE: Tried to delete pre-existing tun/tap instance -- No Problem if failure

Mar 25 18:14:20: /sbin/ifconfig tun0 10.4.53.46 10.4.53.45 mtu 1500 netmask 255.255.255.255 up

Mar 25 18:14:20: Initialization Sequence Completed

Mar 25 18:52:26: [server] Inactivity timeout (--ping-restart), restarting

Mar 25 18:52:26: SIGUSR1[soft,ping-restart] received, process restarting

Mar 25 18:52:26: NOTE: OpenVPN 2.1 requires '--script-security 2' or higher to call user-defined scripts or executables

Mar 25 18:52:26: LZO compression initialized

Mar 25 18:52:26: UDPv4 link local: [undef]

Mar 25 18:52:26: UDPv4 link remote: 108.59.8.147:443

Mar 25 18:52:29: [server] Peer Connection Initiated with 108.59.8.147:443

Mar 25 18:52:31: TUN/TAP device /dev/tun0 opened

Mar 25 18:52:31: /sbin/ifconfig tun0 delete

Mar 25 18:52:31: NOTE: Tried to delete pre-existing tun/tap instance -- No Problem if failure

Mar 25 18:52:31: /sbin/ifconfig tun0 10.4.53.46 10.4.53.45 mtu 1500 netmask 255.255.255.255 up

Mar 25 18:52:31: Initialization Sequence Completed

Mar 25 19:25:10: [server] Inactivity timeout (--ping-restart), restarting

Mar 25 19:25:10: SIGUSR1[soft,ping-restart] received, process restarting

Mar 25 19:25:10: NOTE: OpenVPN 2.1 requires '--script-security 2' or higher to call user-defined scripts or executables

Mar 25 19:25:10: LZO compression initialized

Mar 25 19:25:10: UDPv4 link local: [undef]

Mar 25 19:25:10: UDPv4 link remote: 108.59.8.147:443

Mar 25 19:25:44: [server] Peer Connection Initiated with 108.59.8.147:443

Mar 25 19:25:50: TUN/TAP device /dev/tun0 opened

Mar 25 19:25:50: /sbin/ifconfig tun0 delete

Mar 25 19:25:50: NOTE: Tried to delete pre-existing tun/tap instance -- No Problem if failure

Mar 25 19:25:50: /sbin/ifconfig tun0 10.4.53.46 10.4.53.45 mtu 1500 netmask 255.255.255.255 up

Mar 25 19:25:50: Initialization Sequence Completed

Mar 25 20:13:29: [server] Inactivity timeout (--ping-restart), restarting

Mar 25 20:13:29: SIGUSR1[soft,ping-restart] received, process restarting

Mar 25 20:13:29: NOTE: OpenVPN 2.1 requires '--script-security 2' or higher to call user-defined scripts or executables

Mar 25 20:13:29: LZO compression initialized

Mar 25 20:13:29: UDPv4 link local: [undef]

Mar 25 20:13:29: UDPv4 link remote: 108.59.8.147:443

Mar 25 20:14:04: [server] Peer Connection Initiated with 108.59.8.147:443

Mar 25 20:14:11: TUN/TAP device /dev/tun0 opened

Mar 25 20:14:11: /sbin/ifconfig tun0 delete

Mar 25 20:14:11: NOTE: Tried to delete pre-existing tun/tap instance -- No Problem if failure

Mar 25 20:14:11: /sbin/ifconfig tun0 10.4.53.46 10.4.53.45 mtu 1500 netmask 255.255.255.255 up

Mar 25 20:14:11: Initialization Sequence Completed

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