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wunderken

Can Log In But No Internet Access

By wunderken, ... in Eddie - AirVPN Client

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wunderken    0

wunderken
Posted ...

I am able to use AirVPN client to log in to service, but can not access internet. Apparently the problem is due to DNS servers. I have paid for service, but can not find the proper support issues to deal with the problem. Please help! Here is a copy of the log file:

10/13/2012 - 7:17 AM Socket Buffers: R=[8192->8192] S=[8192->8192]

10/13/2012 - 7:17 AM Data Channel MTU parms [ L:1558 D:1450 EF:58 EB:135 ET:0 EL:0 AF:3/1 ]

10/13/2012 - 7:17 AM Local Options hash (VER=V4): '22188c5b'

10/13/2012 - 7:17 AM Expected Remote Options hash (VER=V4): 'a8f55717'

10/13/2012 - 7:17 AM UDPv4 link local: [undef]

10/13/2012 - 7:17 AM UDPv4 link remote: 178.248.30.131:443

10/13/2012 - 7:17 AM TLS: Initial packet from 178.248.30.131:443, sid=c9d63575 d573f9a1

10/13/2012 - 7:17 AM VERIFY OK: depth=1, /C=IT/ST=IT/L=Perugia/O=airvpn.org/CN=airvpn.org_CA/emailAddress=info@airvpn.org

10/13/2012 - 7:17 AM VERIFY OK: nsCertType=SERVER

10/13/2012 - 7:17 AM VERIFY OK: depth=0, /C=IT/ST=IT/L=Perugia/O=airvpn.org/CN=server/emailAddress=info@airvpn.org

10/13/2012 - 7:17 AM Data Channel Encrypt: Cipher 'AES-256-CBC' initialized with 256 bit key

10/13/2012 - 7:17 AM Data Channel Encrypt: Using 160 bit message hash 'SHA1' for HMAC authentication

10/13/2012 - 7:17 AM Data Channel Decrypt: Cipher 'AES-256-CBC' initialized with 256 bit key

10/13/2012 - 7:17 AM Data Channel Decrypt: Using 160 bit message hash 'SHA1' for HMAC authentication

10/13/2012 - 7:17 AM Control Channel: TLSv1, cipher TLSv1/SSLv3 DHE-RSA-AES256-SHA, 2048 bit RSA

10/13/2012 - 7:17 AM [server] Peer Connection Initiated with 178.248.30.131:443

10/13/2012 - 7:17 AM SENT CONTROL [server]: 'PUSH_REQUEST' (status=1)

10/13/2012 - 7:17 AM PUSH: Received control message: 'PUSH_REPLY,redirect-gateway def1,dhcp-option DNS 10.4.0.1,comp-lzo no,route 10.4.0.1,topology net30,ping 10,ping-restart 60,ifconfig 10.4.18.70 10.4.18.69'

10/13/2012 - 7:17 AM OPTIONS IMPORT: timers and/or timeouts modified

10/13/2012 - 7:17 AM OPTIONS IMPORT: LZO parms modified

10/13/2012 - 7:17 AM OPTIONS IMPORT: --ifconfig/up options modified

10/13/2012 - 7:17 AM OPTIONS IMPORT: route options modified

10/13/2012 - 7:17 AM OPTIONS IMPORT: --ip-win32 and/or --dhcp-option options modified

10/13/2012 - 7:17 AM ROUTE default_gateway=192.168.15.1

10/13/2012 - 7:17 AM TAP-WIN32 device [Local Area Connection 3] opened: \\.\Global\{6194EC31-1CD9-478E-8C60-A2424B172666}.tap

10/13/2012 - 7:17 AM TAP-Win32 Driver Version 9.9

10/13/2012 - 7:17 AM TAP-Win32 MTU=1500

10/13/2012 - 7:17 AM Notified TAP-Win32 driver to set a DHCP IP/netmask of 10.4.18.70/255.255.255.252 on interface {6194EC31-1CD9-478E-8C60-A2424B172666} [DHCP-serv: 10.4.18.69, lease-time: 31536000]

10/13/2012 - 7:17 AM Successful ARP Flush on interface [26] {6194EC31-1CD9-478E-8C60-A2424B172666}

10/13/2012 - 7:17 AM TEST ROUTES: 2/2 succeeded len=1 ret=1 a=0 u/d=up

10/13/2012 - 7:17 AM C:\WINDOWS\system32\route.exe ADD 178.248.30.131 MASK 255.255.255.255 192.168.15.1

10/13/2012 - 7:17 AM ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=10 and dwForwardType=4

10/13/2012 - 7:17 AM Route addition via IPAPI succeeded [adaptive]

10/13/2012 - 7:17 AM C:\WINDOWS\system32\route.exe ADD 0.0.0.0 MASK 128.0.0.0 10.4.18.69

10/13/2012 - 7:17 AM ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=30 and dwForwardType=4

10/13/2012 - 7:17 AM Route addition via IPAPI succeeded [adaptive]

10/13/2012 - 7:17 AM C:\WINDOWS\system32\route.exe ADD 128.0.0.0 MASK 128.0.0.0 10.4.18.69

10/13/2012 - 7:17 AM ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=30 and dwForwardType=4

10/13/2012 - 7:17 AM Route addition via IPAPI succeeded [adaptive]

10/13/2012 - 7:17 AM C:\WINDOWS\system32\route.exe ADD 10.4.0.1 MASK 255.255.255.255 10.4.18.69

10/13/2012 - 7:17 AM ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=30 and dwForwardType=4

10/13/2012 - 7:17 AM Route addition via IPAPI succeeded [adaptive]

10/13/2012 - 7:17 AM Initialization Sequence Completed

10/13/2012 - 7:17 AM Starting Management Interface...

10/13/2012 - 7:17 AM Checking...

10/13/2012 - 7:18 AM Retrieve statistics...

10/13/2012 - 7:18 AM Connected.

10/13/2012 - 7:19 AM Disconnecting...

10/13/2012 - 7:19 AM SIGTERM received, sending exit notification to peer

10/13/2012 - 7:19 AM TCP/UDP: Closing socket

10/13/2012 - 7:19 AM Disconnected.

10/13/2012 - 7:19 AM C:\WINDOWS\system32\route.exe DELETE 10.4.0.1 MASK 255.255.255.255 10.4.18.69

10/13/2012 - 7:19 AM Route deletion via IPAPI succeeded [adaptive]

10/13/2012 - 7:19 AM C:\WINDOWS\system32\route.exe DELETE 178.248.30.131 MASK 255.255.255.255 192.168.15.1

10/13/2012 - 7:19 AM Route deletion via IPAPI succeeded [adaptive]

10/13/2012 - 7:19 AM C:\WINDOWS\system32\route.exe DELETE 0.0.0.0 MASK 128.0.0.0 10.4.18.69

10/13/2012 - 7:19 AM Route deletion via IPAPI succeeded [adaptive]

10/13/2012 - 7:19 AM C:\WINDOWS\system32\route.exe DELETE 128.0.0.0 MASK 128.0.0.0 10.4.18.69

10/13/2012 - 7:19 AM Route deletion via IPAPI succeeded [adaptive]

10/13/2012 - 7:19 AM Closing TUN/TAP interface

10/13/2012 - 7:19 AM SIGTERM[hard,] received, process exiting

10/13/2012 - 7:27 AM Login...

10/13/2012 - 7:27 AM Login success.

10/13/2012 - 7:28 AM Contacting service...

10/13/2012 - 7:28 AM Connecting...

10/13/2012 - 7:28 AM OpenVPN 2.2.2 Win32-MSVC++ [sSL] [LZO2] [PKCS11] built on Dec 15 2011

10/13/2012 - 7:28 AM NOTE: OpenVPN 2.1 requires '--script-security 2' or higher to call user-defined scripts or executables

10/13/2012 - 7:28 AM LZO compression initialized

10/13/2012 - 7:28 AM Control Channel MTU parms [ L:1558 D:138 EF:38 EB:0 ET:0 EL:0 ]

10/13/2012 - 7:28 AM Socket Buffers: R=[8192->8192] S=[8192->8192]

10/13/2012 - 7:28 AM Data Channel MTU parms [ L:1558 D:1450 EF:58 EB:135 ET:0 EL:0 AF:3/1 ]

10/13/2012 - 7:28 AM Local Options hash (VER=V4): '22188c5b'

10/13/2012 - 7:28 AM Expected Remote Options hash (VER=V4): 'a8f55717'

10/13/2012 - 7:28 AM UDPv4 link local: [undef]

10/13/2012 - 7:28 AM UDPv4 link remote: 46.19.137.114:443

10/13/2012 - 7:28 AM TLS: Initial packet from 46.19.137.114:443, sid=845c39d8 d7cf777a

10/13/2012 - 7:28 AM VERIFY OK: depth=1, /C=IT/ST=IT/L=Perugia/O=airvpn.org/CN=airvpn.org_CA/emailAddress=info@airvpn.org

10/13/2012 - 7:28 AM VERIFY OK: nsCertType=SERVER

10/13/2012 - 7:28 AM VERIFY OK: depth=0, /C=IT/ST=IT/L=Perugia/O=airvpn.org/CN=server/emailAddress=info@airvpn.org

10/13/2012 - 7:28 AM Data Channel Encrypt: Cipher 'AES-256-CBC' initialized with 256 bit key

10/13/2012 - 7:28 AM Data Channel Encrypt: Using 160 bit message hash 'SHA1' for HMAC authentication

10/13/2012 - 7:28 AM Data Channel Decrypt: Cipher 'AES-256-CBC' initialized with 256 bit key

10/13/2012 - 7:28 AM Data Channel Decrypt: Using 160 bit message hash 'SHA1' for HMAC authentication

10/13/2012 - 7:28 AM Control Channel: TLSv1, cipher TLSv1/SSLv3 DHE-RSA-AES256-SHA, 2048 bit RSA

10/13/2012 - 7:28 AM [server] Peer Connection Initiated with 46.19.137.114:443

10/13/2012 - 7:28 AM SENT CONTROL [server]: 'PUSH_REQUEST' (status=1)

10/13/2012 - 7:28 AM PUSH: Received control message: 'PUSH_REPLY,redirect-gateway def1,dhcp-option DNS 10.4.0.1,comp-lzo no,route 10.4.0.1,topology net30,ping 10,ping-restart 120,ifconfig 10.4.0.66 10.4.0.65'

10/13/2012 - 7:28 AM OPTIONS IMPORT: timers and/or timeouts modified

10/13/2012 - 7:28 AM OPTIONS IMPORT: LZO parms modified

10/13/2012 - 7:28 AM OPTIONS IMPORT: --ifconfig/up options modified

10/13/2012 - 7:28 AM OPTIONS IMPORT: route options modified

10/13/2012 - 7:28 AM OPTIONS IMPORT: --ip-win32 and/or --dhcp-option options modified

10/13/2012 - 7:28 AM ROUTE default_gateway=192.168.15.1

10/13/2012 - 7:28 AM TAP-WIN32 device [Local Area Connection 3] opened: \\.\Global\{6194EC31-1CD9-478E-8C60-A2424B172666}.tap

10/13/2012 - 7:28 AM TAP-Win32 Driver Version 9.9

10/13/2012 - 7:28 AM TAP-Win32 MTU=1500

10/13/2012 - 7:28 AM Notified TAP-Win32 driver to set a DHCP IP/netmask of 10.4.0.66/255.255.255.252 on interface {6194EC31-1CD9-478E-8C60-A2424B172666} [DHCP-serv: 10.4.0.65, lease-time: 31536000]

10/13/2012 - 7:28 AM Successful ARP Flush on interface [26] {6194EC31-1CD9-478E-8C60-A2424B172666}

10/13/2012 - 7:28 AM TEST ROUTES: 2/2 succeeded len=1 ret=1 a=0 u/d=up

10/13/2012 - 7:28 AM C:\WINDOWS\system32\route.exe ADD 46.19.137.114 MASK 255.255.255.255 192.168.15.1

10/13/2012 - 7:28 AM ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=10 and dwForwardType=4

10/13/2012 - 7:28 AM Route addition via IPAPI succeeded [adaptive]

10/13/2012 - 7:28 AM C:\WINDOWS\system32\route.exe ADD 0.0.0.0 MASK 128.0.0.0 10.4.0.65

10/13/2012 - 7:28 AM ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=30 and dwForwardType=4

10/13/2012 - 7:28 AM Route addition via IPAPI succeeded [adaptive]

10/13/2012 - 7:28 AM C:\WINDOWS\system32\route.exe ADD 128.0.0.0 MASK 128.0.0.0 10.4.0.65

10/13/2012 - 7:28 AM ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=30 and dwForwardType=4

10/13/2012 - 7:28 AM Route addition via IPAPI succeeded [adaptive]

10/13/2012 - 7:28 AM C:\WINDOWS\system32\route.exe ADD 10.4.0.1 MASK 255.255.255.255 10.4.0.65

10/13/2012 - 7:28 AM ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=30 and dwForwardType=4

10/13/2012 - 7:28 AM Route addition via IPAPI succeeded [adaptive]

10/13/2012 - 7:28 AM Initialization Sequence Completed

10/13/2012 - 7:28 AM Starting Management Interface...

10/13/2012 - 7:28 AM Checking...

10/13/2012 - 7:28 AM Retrieve statistics...

10/13/2012 - 7:28 AM Connected.

10/13/2012 - 7:29 AM Disconnecting...

10/13/2012 - 7:29 AM SIGTERM received, sending exit notification to peer

10/13/2012 - 7:29 AM TCP/UDP: Closing socket

10/13/2012 - 7:29 AM Disconnected.

10/13/2012 - 7:29 AM C:\WINDOWS\system32\route.exe DELETE 10.4.0.1 MASK 255.255.255.255 10.4.0.65

10/13/2012 - 7:29 AM Route deletion via IPAPI succeeded [adaptive]

10/13/2012 - 7:29 AM C:\WINDOWS\system32\route.exe DELETE 46.19.137.114 MASK 255.255.255.255 192.168.15.1

10/13/2012 - 7:29 AM Route deletion via IPAPI succeeded [adaptive]

10/13/2012 - 7:29 AM C:\WINDOWS\system32\route.exe DELETE 0.0.0.0 MASK 128.0.0.0 10.4.0.65

10/13/2012 - 7:29 AM Route deletion via IPAPI succeeded [adaptive]

10/13/2012 - 7:29 AM C:\WINDOWS\system32\route.exe DELETE 128.0.0.0 MASK 128.0.0.0 10.4.0.65

10/13/2012 - 7:29 AM Route deletion via IPAPI succeeded [adaptive]

10/13/2012 - 7:29 AM Closing TUN/TAP interface

10/13/2012 - 7:29 AM SIGTERM[hard,] received, process exiting

10/13/2012 - 7:35 AM Login...

10/13/2012 - 7:35 AM Login success.

10/13/2012 - 7:35 AM Contacting service...

10/13/2012 - 7:35 AM Connecting...

10/13/2012 - 7:35 AM OpenVPN 2.2.2 Win32-MSVC++ [sSL] [LZO2] [PKCS11] built on Dec 15 2011

10/13/2012 - 7:35 AM NOTE: OpenVPN 2.1 requires '--script-security 2' or higher to call user-defined scripts or executables

10/13/2012 - 7:35 AM LZO compression initialized

10/13/2012 - 7:35 AM Control Channel MTU parms [ L:1558 D:138 EF:38 EB:0 ET:0 EL:0 ]

10/13/2012 - 7:35 AM Socket Buffers: R=[8192->8192] S=[8192->8192]

10/13/2012 - 7:35 AM Data Channel MTU parms [ L:1558 D:1450 EF:58 EB:135 ET:0 EL:0 AF:3/1 ]

10/13/2012 - 7:35 AM Local Options hash (VER=V4): '22188c5b'

10/13/2012 - 7:35 AM Expected Remote Options hash (VER=V4): 'a8f55717'

10/13/2012 - 7:35 AM UDPv4 link local: [undef]

10/13/2012 - 7:35 AM UDPv4 link remote: 46.19.137.114:443

10/13/2012 - 7:35 AM TLS: Initial packet from 46.19.137.114:443, sid=ff68b7bf 4a56400c

10/13/2012 - 7:35 AM VERIFY OK: depth=1, /C=IT/ST=IT/L=Perugia/O=airvpn.org/CN=airvpn.org_CA/emailAddress=info@airvpn.org

10/13/2012 - 7:35 AM VERIFY OK: nsCertType=SERVER

10/13/2012 - 7:35 AM VERIFY OK: depth=0, /C=IT/ST=IT/L=Perugia/O=airvpn.org/CN=server/emailAddress=info@airvpn.org

10/13/2012 - 7:36 AM Data Channel Encrypt: Cipher 'AES-256-CBC' initialized with 256 bit key

10/13/2012 - 7:36 AM Data Channel Encrypt: Using 160 bit message hash 'SHA1' for HMAC authentication

10/13/2012 - 7:36 AM Data Channel Decrypt: Cipher 'AES-256-CBC' initialized with 256 bit key

10/13/2012 - 7:36 AM Data Channel Decrypt: Using 160 bit message hash 'SHA1' for HMAC authentication

10/13/2012 - 7:36 AM Control Channel: TLSv1, cipher TLSv1/SSLv3 DHE-RSA-AES256-SHA, 2048 bit RSA

10/13/2012 - 7:36 AM [server] Peer Connection Initiated with 46.19.137.114:443

10/13/2012 - 7:36 AM SENT CONTROL [server]: 'PUSH_REQUEST' (status=1)

10/13/2012 - 7:36 AM PUSH: Received control message: 'PUSH_REPLY,redirect-gateway def1,dhcp-option DNS 10.4.0.1,comp-lzo no,route 10.4.0.1,topology net30,ping 10,ping-restart 120,ifconfig 10.4.0.66 10.4.0.65'

10/13/2012 - 7:36 AM OPTIONS IMPORT: timers and/or timeouts modified

10/13/2012 - 7:36 AM OPTIONS IMPORT: LZO parms modified

10/13/2012 - 7:36 AM OPTIONS IMPORT: --ifconfig/up options modified

10/13/2012 - 7:36 AM OPTIONS IMPORT: route options modified

10/13/2012 - 7:36 AM OPTIONS IMPORT: --ip-win32 and/or --dhcp-option options modified

10/13/2012 - 7:36 AM ROUTE default_gateway=192.168.15.1

10/13/2012 - 7:36 AM TAP-WIN32 device [Local Area Connection 3] opened: \\.\Global\{6194EC31-1CD9-478E-8C60-A2424B172666}.tap

10/13/2012 - 7:36 AM TAP-Win32 Driver Version 9.9

10/13/2012 - 7:36 AM TAP-Win32 MTU=1500

10/13/2012 - 7:36 AM Notified TAP-Win32 driver to set a DHCP IP/netmask of 10.4.0.66/255.255.255.252 on interface {6194EC31-1CD9-478E-8C60-A2424B172666} [DHCP-serv: 10.4.0.65, lease-time: 31536000]

10/13/2012 - 7:36 AM Successful ARP Flush on interface [26] {6194EC31-1CD9-478E-8C60-A2424B172666}

10/13/2012 - 7:36 AM TEST ROUTES: 2/2 succeeded len=1 ret=1 a=0 u/d=up

10/13/2012 - 7:36 AM C:\WINDOWS\system32\route.exe ADD 46.19.137.114 MASK 255.255.255.255 192.168.15.1

10/13/2012 - 7:36 AM ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=10 and dwForwardType=4

10/13/2012 - 7:36 AM Route addition via IPAPI succeeded [adaptive]

10/13/2012 - 7:36 AM C:\WINDOWS\system32\route.exe ADD 0.0.0.0 MASK 128.0.0.0 10.4.0.65

10/13/2012 - 7:36 AM ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=30 and dwForwardType=4

10/13/2012 - 7:36 AM Route addition via IPAPI succeeded [adaptive]

10/13/2012 - 7:36 AM C:\WINDOWS\system32\route.exe ADD 128.0.0.0 MASK 128.0.0.0 10.4.0.65

10/13/2012 - 7:36 AM ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=30 and dwForwardType=4

10/13/2012 - 7:36 AM Route addition via IPAPI succeeded [adaptive]

10/13/2012 - 7:36 AM C:\WINDOWS\system32\route.exe ADD 10.4.0.1 MASK 255.255.255.255 10.4.0.65

10/13/2012 - 7:36 AM ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=30 and dwForwardType=4

10/13/2012 - 7:36 AM Route addition via IPAPI succeeded [adaptive]

10/13/2012 - 7:36 AM Initialization Sequence Completed

10/13/2012 - 7:36 AM Starting Management Interface...

10/13/2012 - 7:36 AM Checking...

10/13/2012 - 7:36 AM Retrieve statistics...

10/13/2012 - 7:36 AM Connected.

10/13/2012 - 7:38 AM Disconnecting...

10/13/2012 - 7:38 AM SIGTERM received, sending exit notification to peer

10/13/2012 - 7:38 AM TCP/UDP: Closing socket

10/13/2012 - 7:38 AM Disconnected.

10/13/2012 - 7:38 AM C:\WINDOWS\system32\route.exe DELETE 10.4.0.1 MASK 255.255.255.255 10.4.0.65

10/13/2012 - 7:38 AM Route deletion via IPAPI succeeded [adaptive]

10/13/2012 - 7:38 AM C:\WINDOWS\system32\route.exe DELETE 46.19.137.114 MASK 255.255.255.255 192.168.15.1

10/13/2012 - 7:38 AM Route deletion via IPAPI succeeded [adaptive]

10/13/2012 - 7:38 AM C:\WINDOWS\system32\route.exe DELETE 0.0.0.0 MASK 128.0.0.0 10.4.0.65

10/13/2012 - 7:38 AM Route deletion via IPAPI succeeded [adaptive]

10/13/2012 - 7:38 AM C:\WINDOWS\system32\route.exe DELETE 128.0.0.0 MASK 128.0.0.0 10.4.0.65

10/13/2012 - 7:38 AM Route deletion via IPAPI succeeded [adaptive]

10/13/2012 - 7:38 AM Closing TUN/TAP interface

10/13/2012 - 7:38 AM SIGTERM[hard,] received, process exiting

I will be the first to admit that I am lost. Please help!

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Staff    9751

Staff
Posted ...

I am able to use AirVPN client to log in to service, but can not access internet. Apparently the problem is due to DNS servers. I have paid for service, but can not find the proper support issues to deal with the problem. Please help! Here is a copy of the log file:

Hello!

Why do you say that the problem is due to DNS servers? Can you please elaborate?

Also, are the below quoted disconnections caused by your intervention or do they happen on their own?

10/13/2012 - 7:19 AM Disconnecting...

10/13/2012 - 7:19 AM SIGTERM received, sending exit notification to peer

We're looking forward to hearing from you.

Kind regards

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wunderken    0

wunderken
Posted ...

When I run the Network & Sharing Center diagnostic tool in Windows, it gives the error message, "The DNS server may be experiencing problems." Also, the disconnections are initiated by me since I cannot connect to the internet.

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Staff    9751

Staff
Posted ...

When I run the Network & Sharing Center diagnostic tool in Windows, it gives the error message, "The DNS server may be experiencing problems." Also, the disconnections are initiated by me since I cannot connect to the internet.

Hello!

Can you please make sure that all your network cards are enabled to accept a DNS DHCP push (i.e. you have not forced DNS fixed IP addresses)?

Also, while you're connected to port 443 UDP, please open a command prompt or the PowerShell and send us the output of the commands:

ping airvpn.org

ping 85.17.207.151

ping 10.4.0.1

Kind regards

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wunderken    0

wunderken
Posted ...

The network cards are enabled to obtain both IP and DNS addresses automatically.

The output from the ping commands is as follows:

Microsoft Windows [Version 6.1.7601]

Copyright © 2009 Microsoft Corporation. All rights reserved.

C:\Users\****>ping airvpn.org

Ping request could not find host airvpn.org. Please check the name and try again

.

C:\Users\****>ping 85.17.207.151

Pinging 85.17.207.151 with 32 bytes of data:

Reply from 85.17.207.151: bytes=32 time=220ms TTL=58

Reply from 85.17.207.151: bytes=32 time=219ms TTL=58

Reply from 85.17.207.151: bytes=32 time=219ms TTL=58

Reply from 85.17.207.151: bytes=32 time=220ms TTL=58

Ping statistics for 85.17.207.151:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 219ms, Maximum = 220ms, Average = 219ms

C:\Users\****>ping 10.4.0.1

Pinging 10.4.0.1 with 32 bytes of data:

Reply from 10.4.0.1: bytes=32 time=192ms TTL=64

Reply from 10.4.0.1: bytes=32 time=189ms TTL=64

Reply from 10.4.0.1: bytes=32 time=190ms TTL=64

Reply from 10.4.0.1: bytes=32 time=190ms TTL=64

Ping statistics for 10.4.0.1:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 189ms, Maximum = 192ms, Average = 190ms

C:\Users\****>

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Staff    9751

Staff
Posted ...

Hello!

Your system can reach the VPN DNS, but still can't resolve airvpn.org. Do you have some firewall running?

Can you please send us the output of the commands "ipconfig /all" and "route print" (feel free to delete sensitive information) while you are connected?

Kind regards

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wunderken    0

wunderken
Posted ...

Here are the results of the ipconfig /all and route print. I believe I have deleted all sensitive data.

Microsoft Windows [Version 6.1.7601]

Copyright © 2009 Microsoft Corporation. All rights reserved.

C:\Users\****>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : ****

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 3:

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : TAP-Win32 Adapter V9

Physical Address. . . . . . . . . : ****

DHCP Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IPv4 Address. . . . . . . . . . . : 10.4.0.10(Preferred)

Subnet Mask . . . . . . . . . . . : 255.255.255.252

Lease Obtained. . . . . . . . . . : Saturday, October 13, 2012 10:00:43 AM

Lease Expires . . . . . . . . . . : Sunday, October 13, 2013 10:00:43 AM

Default Gateway . . . . . . . . . :

DHCP Server . . . . . . . . . . . : 10.4.0.9

DNS Servers . . . . . . . . . . . : 10.4.0.1

NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection 2:

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller #2

Physical Address. . . . . . . . . : ****

DHCP Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IPv4 Address. . . . . . . . . . . : 192.168.15.3(Preferred)

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Lease Obtained. . . . . . . . . . : Saturday, October 13, 2012 9:10:42 AM

Lease Expires . . . . . . . . . . : Saturday, October 20, 2012 9:10:42 AM

Default Gateway . . . . . . . . . : 192.168.15.1

DHCP Server . . . . . . . . . . . : 192.168.15.1

DNS Servers . . . . . . . . . . . : 75.75.75.75

75.75.76.76

192.168.1.1

NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller

Physical Address. . . . . . . . . : ****

DHCP Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IPv4 Address. . . . . . . . . . . : 192.168.15.2(Preferred)

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Lease Obtained. . . . . . . . . . : Saturday, October 13, 2012 8:08:26 AM

Lease Expires . . . . . . . . . . : Saturday, October 20, 2012 8:08:25 AM

Default Gateway . . . . . . . . . : 192.168.15.1

DHCP Server . . . . . . . . . . . : 192.168.15.1

DNS Servers . . . . . . . . . . . : 75.75.75.75

75.75.76.76

192.168.1.1

NetBIOS over Tcpip. . . . . . . . : Enabled

C:\Users\****>route print

===========================================================================

Interface List

14...**** ......TAP-Win32 Adapter V9

12...**** ......Realtek PCIe GBE Family Controller #2

10...**** ......Realtek PCIe GBE Family Controller

1...........................Software Loopback Interface 1

===========================================================================

IPv4 Route Table

===========================================================================

Active Routes:

Network Destination Netmask Gateway Interface Metric

0.0.0.0 0.0.0.0 192.168.15.1 192.168.15.2 10

0.0.0.0 0.0.0.0 192.168.15.1 192.168.15.3 10

0.0.0.0 128.0.0.0 10.4.0.9 10.4.0.10 30

10.4.0.1 255.255.255.255 10.4.0.9 10.4.0.10 30

10.4.0.8 255.255.255.252 On-link 10.4.0.10 286

10.4.0.10 255.255.255.255 On-link 10.4.0.10 286

10.4.0.11 255.255.255.255 On-link 10.4.0.10 286

46.19.137.114 255.255.255.255 192.168.15.1 192.168.15.2 11

127.0.0.0 255.0.0.0 On-link 127.0.0.1 306

127.0.0.1 255.255.255.255 On-link 127.0.0.1 306

127.255.255.255 255.255.255.255 On-link 127.0.0.1 306

128.0.0.0 128.0.0.0 10.4.0.9 10.4.0.10 30

192.168.15.0 255.255.255.0 On-link 192.168.15.2 266

192.168.15.0 255.255.255.0 On-link 192.168.15.3 266

192.168.15.2 255.255.255.255 On-link 192.168.15.2 266

192.168.15.3 255.255.255.255 On-link 192.168.15.3 266

192.168.15.255 255.255.255.255 On-link 192.168.15.2 266

192.168.15.255 255.255.255.255 On-link 192.168.15.3 266

224.0.0.0 240.0.0.0 On-link 127.0.0.1 306

224.0.0.0 240.0.0.0 On-link 192.168.15.2 266

224.0.0.0 240.0.0.0 On-link 192.168.15.3 266

224.0.0.0 240.0.0.0 On-link 10.4.0.10 286

255.255.255.255 255.255.255.255 On-link 127.0.0.1 306

255.255.255.255 255.255.255.255 On-link 192.168.15.2 266

255.255.255.255 255.255.255.255 On-link 192.168.15.3 266

255.255.255.255 255.255.255.255 On-link 10.4.0.10 286

===========================================================================

Persistent Routes:

None

IPv6 Route Table

===========================================================================

Active Routes:

If Metric Network Destination Gateway

1 306 ::1/128 On-link

1 306 ff00::/8 On-link

===========================================================================

Persistent Routes:

None

C:\Users\****>

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Staff    9751

Staff
Posted ...

Hello!

Everything appears fine... can you please perform a test? On both your Realtek PCIe GBE Family Controllers, force the following DNS:

10.4.0.1 as primary

8.8.8.8 (or anything you like) as secondary

and please test a VPN connection on port 443 UDP (ping, normal browsing etc.).

We're looking forward to hearing from you.

Kind regards

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wunderken    0

wunderken
Posted ...

That got it to work! Thank you.

Speedtest.net rates my connection to Virginis server at 2.53 Mbps which is quite acceptable.

Thank you again!!!

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