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fleXotik76

Regularly getting disconnected

By fleXotik76, ... in Eddie - AirVPN Client

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fleXotik76    0

fleXotik76
Posted ...

Hello, everybody.

I have a problem which really starts to stress me out. I read through the forum and saw that people have the same issue, but no cure, at least no definite one.

I keep disconnecting from the client regularly, after which it says "Authorization failed. Maybe you are connected from another machine" or "Unable to connect to server". Than I have to wait 3, or more, minutes and connect again, but the connection doesn't last long, 60 minutes tops!!

I already looked through the forum and into a lot of things which might be the problem, but everything I do turns out not to be connected to this issue (i.e. torrent client, router, tap32, changin servers, using openvpn gui...) The only thing I noticed is whenever I got disconnected from the airVPN, my ISP gave me a new dynamic IP. Now I've been wondering if that might be the case and if there's a solution for this.

Just in case I provide my logs:

1.9.2012. - 3:49 AirVPN client version: 1,7

1.9.2012. - 3:49 Reading options from C:\Users\Flash\AppData\Roaming\AirVPN\Air\1.0.0.0\AirVPN.xml

1.9.2012. - 3:49 OpenVPN bundle version: OpenVPN 2.2.2

1.9.2012. - 3:49 OpenVPN current version: OpenVPN 2.2.2

1.9.2012. - 3:49 Login...

1.9.2012. - 3:49 Unable to connect to the remote server

1.9.2012. - 3:50 Login...

1.9.2012. - 3:50 Unable to connect to the remote server

1.9.2012. - 3:51 Login...

1.9.2012. - 3:51 Login success.

1.9.2012. - 3:51 Contacting service...

1.9.2012. - 3:51 Connecting...

1.9.2012. - 3:51 OpenVPN 2.2.2 Win32-MSVC++ [sSL] [LZO2] [PKCS11] built on Dec 15 2011

1.9.2012. - 3:51 NOTE: OpenVPN 2.1 requires '--script-security 2' or higher to call user-defined scripts or executables

1.9.2012. - 3:51 LZO compression initialized

1.9.2012. - 3:51 Control Channel MTU parms [ L:1558 D:138 EF:38 EB:0 ET:0 EL:0 ]

1.9.2012. - 3:51 Socket Buffers: R=[8192->8192] S=[8192->8192]

1.9.2012. - 3:51 Data Channel MTU parms [ L:1558 D:1450 EF:58 EB:135 ET:0 EL:0 AF:3/1 ]

1.9.2012. - 3:51 Local Options hash (VER=V4): '22188c5b'

1.9.2012. - 3:51 Expected Remote Options hash (VER=V4): 'a8f55717'

1.9.2012. - 3:51 UDPv4 link local: [undef]

1.9.2012. - 3:51 UDPv4 link remote: 95.211.98.154:443

1.9.2012. - 3:51 TLS: Initial packet from 95.211.98.154:443, sid=721717ab e9b6f089

1.9.2012. - 3:51 VERIFY OK: depth=1, /C=IT/ST=IT/L=Perugia/O=airvpn.org/CN=airvpn.org_CA/emailAddress=info@airvpn.org

1.9.2012. - 3:51 VERIFY OK: nsCertType=SERVER

1.9.2012. - 3:51 VERIFY OK: depth=0, /C=IT/ST=IT/L=Perugia/O=airvpn.org/CN=server/emailAddress=info@airvpn.org

1.9.2012. - 3:51 Data Channel Encrypt: Cipher 'AES-256-CBC' initialized with 256 bit key

1.9.2012. - 3:51 Data Channel Encrypt: Using 160 bit message hash 'SHA1' for HMAC authentication

1.9.2012. - 3:51 Data Channel Decrypt: Cipher 'AES-256-CBC' initialized with 256 bit key

1.9.2012. - 3:51 Data Channel Decrypt: Using 160 bit message hash 'SHA1' for HMAC authentication

1.9.2012. - 3:51 Control Channel: TLSv1, cipher TLSv1/SSLv3 DHE-RSA-AES256-SHA, 2048 bit RSA

1.9.2012. - 3:51 [server] Peer Connection Initiated with 95.211.98.154:443

1.9.2012. - 3:51 SENT CONTROL [server]: 'PUSH_REQUEST' (status=1)

1.9.2012. - 3:51 PUSH: Received control message: 'PUSH_REPLY,redirect-gateway def1,dhcp-option DNS 10.4.0.1,comp-lzo no,route 10.4.0.1,topology net30,ping 10,ping-restart 120,ifconfig 10.4.22.162 10.4.22.161'

1.9.2012. - 3:51 OPTIONS IMPORT: timers and/or timeouts modified

1.9.2012. - 3:51 OPTIONS IMPORT: LZO parms modified

1.9.2012. - 3:51 OPTIONS IMPORT: --ifconfig/up options modified

1.9.2012. - 3:51 OPTIONS IMPORT: route options modified

1.9.2012. - 3:51 OPTIONS IMPORT: --ip-win32 and/or --dhcp-option options modified

1.9.2012. - 3:51 ROUTE default_gateway=192.168.1.1

1.9.2012. - 3:51 TAP-WIN32 device [Local Area Connection 3] opened: \\.\Global\{54B1165C-4123-4F03-966A-7433859DB845}.tap

1.9.2012. - 3:51 TAP-Win32 Driver Version 9.9

1.9.2012. - 3:51 TAP-Win32 MTU=1500

1.9.2012. - 3:51 Notified TAP-Win32 driver to set a DHCP IP/netmask of 10.4.22.162/255.255.255.252 on interface {54B1165C-4123-4F03-966A-7433859DB845} [DHCP-serv: 10.4.22.161, lease-time: 31536000]

1.9.2012. - 3:51 Successful ARP Flush on interface [22] {54B1165C-4123-4F03-966A-7433859DB845}

1.9.2012. - 3:52 TEST ROUTES: 2/2 succeeded len=1 ret=1 a=0 u/d=up

1.9.2012. - 3:52 C:\WINDOWS\system32\route.exe ADD 95.211.98.154 MASK 255.255.255.255 192.168.1.1

1.9.2012. - 3:52 ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=25 and dwForwardType=4

1.9.2012. - 3:52 Route addition via IPAPI succeeded [adaptive]

1.9.2012. - 3:52 C:\WINDOWS\system32\route.exe ADD 0.0.0.0 MASK 128.0.0.0 10.4.22.161

1.9.2012. - 3:52 ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=30 and dwForwardType=4

1.9.2012. - 3:52 Route addition via IPAPI succeeded [adaptive]

1.9.2012. - 3:52 C:\WINDOWS\system32\route.exe ADD 128.0.0.0 MASK 128.0.0.0 10.4.22.161

1.9.2012. - 3:52 ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=30 and dwForwardType=4

1.9.2012. - 3:52 Route addition via IPAPI succeeded [adaptive]

1.9.2012. - 3:52 C:\WINDOWS\system32\route.exe ADD 10.4.0.1 MASK 255.255.255.255 10.4.22.161

1.9.2012. - 3:52 ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=30 and dwForwardType=4

1.9.2012. - 3:52 Route addition via IPAPI succeeded [adaptive]

1.9.2012. - 3:52 Initialization Sequence Completed

1.9.2012. - 3:52 Starting Management Interface...

1.9.2012. - 3:52 Checking...

1.9.2012. - 3:52 Retrieve statistics...

1.9.2012. - 3:52 Connected.

1.9.2012. - 4:22 Replay-window backtrack occurred [1]

1.9.2012. - 4:27 [server] Inactivity timeout (--ping-restart), restarting

1.9.2012. - 4:27 TCP/UDP: Closing socket

1.9.2012. - 4:27 Re-connecting...

1.9.2012. - 4:27 C:\WINDOWS\system32\route.exe DELETE 10.4.0.1 MASK 255.255.255.255 10.4.22.161

1.9.2012. - 4:27 Route deletion via IPAPI succeeded [adaptive]

1.9.2012. - 4:27 C:\WINDOWS\system32\route.exe DELETE 95.211.98.154 MASK 255.255.255.255 192.168.1.1

1.9.2012. - 4:27 Route deletion via IPAPI succeeded [adaptive]

1.9.2012. - 4:27 C:\WINDOWS\system32\route.exe DELETE 0.0.0.0 MASK 128.0.0.0 10.4.22.161

1.9.2012. - 4:27 Route deletion via IPAPI succeeded [adaptive]

1.9.2012. - 4:27 C:\WINDOWS\system32\route.exe DELETE 128.0.0.0 MASK 128.0.0.0 10.4.22.161

1.9.2012. - 4:27 Route deletion via IPAPI succeeded [adaptive]

1.9.2012. - 4:27 Closing TUN/TAP interface

1.9.2012. - 4:27 SIGUSR1[soft,ping-restart] received, process restarting

1.9.2012. - 4:27 Restart pause, 2 second(s)

1.9.2012. - 4:27 NOTE: OpenVPN 2.1 requires '--script-security 2' or higher to call user-defined scripts or executables

1.9.2012. - 4:27 LZO compression initialized

1.9.2012. - 4:27 Control Channel MTU parms [ L:1558 D:138 EF:38 EB:0 ET:0 EL:0 ]

1.9.2012. - 4:27 Socket Buffers: R=[8192->8192] S=[8192->8192]

1.9.2012. - 4:27 Data Channel MTU parms [ L:1558 D:1450 EF:58 EB:135 ET:0 EL:0 AF:3/1 ]

1.9.2012. - 4:27 Local Options hash (VER=V4): '22188c5b'

1.9.2012. - 4:27 Expected Remote Options hash (VER=V4): 'a8f55717'

1.9.2012. - 4:27 UDPv4 link local: [undef]

1.9.2012. - 4:27 UDPv4 link remote: 95.211.98.154:443

1.9.2012. - 4:27 TLS: Initial packet from 95.211.98.154:443, sid=e5ccff9f 6200c634

1.9.2012. - 4:27 VERIFY OK: depth=1, /C=IT/ST=IT/L=Perugia/O=airvpn.org/CN=airvpn.org_CA/emailAddress=info@airvpn.org

1.9.2012. - 4:27 VERIFY OK: nsCertType=SERVER

1.9.2012. - 4:27 VERIFY OK: depth=0, /C=IT/ST=IT/L=Perugia/O=airvpn.org/CN=server/emailAddress=info@airvpn.org

1.9.2012. - 4:27 Data Channel Encrypt: Cipher 'AES-256-CBC' initialized with 256 bit key

1.9.2012. - 4:27 Data Channel Encrypt: Using 160 bit message hash 'SHA1' for HMAC authentication

1.9.2012. - 4:27 Data Channel Decrypt: Cipher 'AES-256-CBC' initialized with 256 bit key

1.9.2012. - 4:27 Data Channel Decrypt: Using 160 bit message hash 'SHA1' for HMAC authentication

1.9.2012. - 4:27 Control Channel: TLSv1, cipher TLSv1/SSLv3 DHE-RSA-AES256-SHA, 2048 bit RSA

1.9.2012. - 4:27 [server] Peer Connection Initiated with 95.211.98.154:443

1.9.2012. - 4:27 SENT CONTROL [server]: 'PUSH_REQUEST' (status=1)

1.9.2012. - 4:27 PUSH: Received control message: 'PUSH_REPLY,redirect-gateway def1,dhcp-option DNS 10.4.0.1,comp-lzo no,route 10.4.0.1,topology net30,ping 10,ping-restart 120,ifconfig 10.4.22.162 10.4.22.161'

1.9.2012. - 4:27 OPTIONS IMPORT: timers and/or timeouts modified

1.9.2012. - 4:27 OPTIONS IMPORT: LZO parms modified

1.9.2012. - 4:27 OPTIONS IMPORT: --ifconfig/up options modified

1.9.2012. - 4:27 OPTIONS IMPORT: route options modified

1.9.2012. - 4:27 OPTIONS IMPORT: --ip-win32 and/or --dhcp-option options modified

1.9.2012. - 4:27 ROUTE default_gateway=192.168.1.1

1.9.2012. - 4:27 TAP-WIN32 device [Local Area Connection 3] opened: \\.\Global\{54B1165C-4123-4F03-966A-7433859DB845}.tap

1.9.2012. - 4:27 TAP-Win32 Driver Version 9.9

1.9.2012. - 4:27 TAP-Win32 MTU=1500

1.9.2012. - 4:27 Notified TAP-Win32 driver to set a DHCP IP/netmask of 10.4.22.162/255.255.255.252 on interface {54B1165C-4123-4F03-966A-7433859DB845} [DHCP-serv: 10.4.22.161, lease-time: 31536000]

1.9.2012. - 4:27 Successful ARP Flush on interface [22] {54B1165C-4123-4F03-966A-7433859DB845}

1.9.2012. - 4:27 TEST ROUTES: 2/2 succeeded len=1 ret=1 a=0 u/d=up

1.9.2012. - 4:27 C:\WINDOWS\system32\route.exe ADD 95.211.98.154 MASK 255.255.255.255 192.168.1.1

1.9.2012. - 4:27 ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=25 and dwForwardType=4

1.9.2012. - 4:27 Route addition via IPAPI succeeded [adaptive]

1.9.2012. - 4:27 C:\WINDOWS\system32\route.exe ADD 0.0.0.0 MASK 128.0.0.0 10.4.22.161

1.9.2012. - 4:27 ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=30 and dwForwardType=4

1.9.2012. - 4:27 Route addition via IPAPI succeeded [adaptive]

1.9.2012. - 4:27 C:\WINDOWS\system32\route.exe ADD 128.0.0.0 MASK 128.0.0.0 10.4.22.161

1.9.2012. - 4:27 ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=30 and dwForwardType=4

1.9.2012. - 4:27 Route addition via IPAPI succeeded [adaptive]

1.9.2012. - 4:27 C:\WINDOWS\system32\route.exe ADD 10.4.0.1 MASK 255.255.255.255 10.4.22.161

1.9.2012. - 4:27 ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=30 and dwForwardType=4

1.9.2012. - 4:27 Route addition via IPAPI succeeded [adaptive]

1.9.2012. - 4:27 Initialization Sequence Completed

1.9.2012. - 4:27 Starting Management Interface...

1.9.2012. - 4:27 Checking...

1.9.2012. - 4:27 Retrieve statistics...

1.9.2012. - 4:27 Connected.

1.9.2012. - 4:34 [server] Inactivity timeout (--ping-restart), restarting

1.9.2012. - 4:34 TCP/UDP: Closing socket

1.9.2012. - 4:34 Re-connecting...

1.9.2012. - 4:34 C:\WINDOWS\system32\route.exe DELETE 10.4.0.1 MASK 255.255.255.255 10.4.22.161

1.9.2012. - 4:34 Route deletion via IPAPI succeeded [adaptive]

1.9.2012. - 4:34 C:\WINDOWS\system32\route.exe DELETE 95.211.98.154 MASK 255.255.255.255 192.168.1.1

1.9.2012. - 4:34 Route deletion via IPAPI succeeded [adaptive]

1.9.2012. - 4:34 C:\WINDOWS\system32\route.exe DELETE 0.0.0.0 MASK 128.0.0.0 10.4.22.161

1.9.2012. - 4:34 Route deletion via IPAPI succeeded [adaptive]

1.9.2012. - 4:34 C:\WINDOWS\system32\route.exe DELETE 128.0.0.0 MASK 128.0.0.0 10.4.22.161

1.9.2012. - 4:34 Route deletion via IPAPI succeeded [adaptive]

1.9.2012. - 4:34 Closing TUN/TAP interface

1.9.2012. - 4:34 SIGUSR1[soft,ping-restart] received, process restarting

1.9.2012. - 4:34 Restart pause, 2 second(s)

1.9.2012. - 4:34 NOTE: OpenVPN 2.1 requires '--script-security 2' or higher to call user-defined scripts or executables

1.9.2012. - 4:34 LZO compression initialized

1.9.2012. - 4:34 Control Channel MTU parms [ L:1558 D:138 EF:38 EB:0 ET:0 EL:0 ]

1.9.2012. - 4:34 Socket Buffers: R=[8192->8192] S=[8192->8192]

1.9.2012. - 4:34 Data Channel MTU parms [ L:1558 D:1450 EF:58 EB:135 ET:0 EL:0 AF:3/1 ]

1.9.2012. - 4:34 Local Options hash (VER=V4): '22188c5b'

1.9.2012. - 4:34 Expected Remote Options hash (VER=V4): 'a8f55717'

1.9.2012. - 4:34 UDPv4 link local: [undef]

1.9.2012. - 4:34 UDPv4 link remote: 95.211.98.154:443

1.9.2012. - 4:34 TLS: Initial packet from 95.211.98.154:443, sid=a8113a71 d8f25efe

1.9.2012. - 4:34 VERIFY OK: depth=1, /C=IT/ST=IT/L=Perugia/O=airvpn.org/CN=airvpn.org_CA/emailAddress=info@airvpn.org

1.9.2012. - 4:34 VERIFY OK: nsCertType=SERVER

1.9.2012. - 4:34 VERIFY OK: depth=0, /C=IT/ST=IT/L=Perugia/O=airvpn.org/CN=server/emailAddress=info@airvpn.org

1.9.2012. - 4:34 Data Channel Encrypt: Cipher 'AES-256-CBC' initialized with 256 bit key

1.9.2012. - 4:34 Data Channel Encrypt: Using 160 bit message hash 'SHA1' for HMAC authentication

1.9.2012. - 4:34 Data Channel Decrypt: Cipher 'AES-256-CBC' initialized with 256 bit key

1.9.2012. - 4:34 Data Channel Decrypt: Using 160 bit message hash 'SHA1' for HMAC authentication

1.9.2012. - 4:34 Control Channel: TLSv1, cipher TLSv1/SSLv3 DHE-RSA-AES256-SHA, 2048 bit RSA

1.9.2012. - 4:34 [server] Peer Connection Initiated with 95.211.98.154:443

1.9.2012. - 4:34 SENT CONTROL [server]: 'PUSH_REQUEST' (status=1)

1.9.2012. - 4:34 PUSH: Received control message: 'PUSH_REPLY,redirect-gateway def1,dhcp-option DNS 10.4.0.1,comp-lzo no,route 10.4.0.1,topology net30,ping 10,ping-restart 120,ifconfig 10.4.22.162 10.4.22.161'

1.9.2012. - 4:34 OPTIONS IMPORT: timers and/or timeouts modified

1.9.2012. - 4:34 OPTIONS IMPORT: LZO parms modified

1.9.2012. - 4:34 OPTIONS IMPORT: --ifconfig/up options modified

1.9.2012. - 4:34 OPTIONS IMPORT: route options modified

1.9.2012. - 4:34 OPTIONS IMPORT: --ip-win32 and/or --dhcp-option options modified

1.9.2012. - 4:34 ROUTE default_gateway=192.168.1.1

1.9.2012. - 4:34 TAP-WIN32 device [Local Area Connection 3] opened: \\.\Global\{54B1165C-4123-4F03-966A-7433859DB845}.tap

1.9.2012. - 4:34 TAP-Win32 Driver Version 9.9

1.9.2012. - 4:34 TAP-Win32 MTU=1500

1.9.2012. - 4:34 Notified TAP-Win32 driver to set a DHCP IP/netmask of 10.4.22.162/255.255.255.252 on interface {54B1165C-4123-4F03-966A-7433859DB845} [DHCP-serv: 10.4.22.161, lease-time: 31536000]

1.9.2012. - 4:34 Successful ARP Flush on interface [22] {54B1165C-4123-4F03-966A-7433859DB845}

1.9.2012. - 4:34 TEST ROUTES: 2/2 succeeded len=1 ret=1 a=0 u/d=up

1.9.2012. - 4:34 C:\WINDOWS\system32\route.exe ADD 95.211.98.154 MASK 255.255.255.255 192.168.1.1

1.9.2012. - 4:34 ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=25 and dwForwardType=4

1.9.2012. - 4:34 Route addition via IPAPI succeeded [adaptive]

1.9.2012. - 4:34 C:\WINDOWS\system32\route.exe ADD 0.0.0.0 MASK 128.0.0.0 10.4.22.161

1.9.2012. - 4:34 ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=30 and dwForwardType=4

1.9.2012. - 4:34 Route addition via IPAPI succeeded [adaptive]

1.9.2012. - 4:34 C:\WINDOWS\system32\route.exe ADD 128.0.0.0 MASK 128.0.0.0 10.4.22.161

1.9.2012. - 4:34 ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=30 and dwForwardType=4

1.9.2012. - 4:34 Route addition via IPAPI succeeded [adaptive]

1.9.2012. - 4:34 C:\WINDOWS\system32\route.exe ADD 10.4.0.1 MASK 255.255.255.255 10.4.22.161

1.9.2012. - 4:34 ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=30 and dwForwardType=4

1.9.2012. - 4:34 Route addition via IPAPI succeeded [adaptive]

1.9.2012. - 4:34 Initialization Sequence Completed

1.9.2012. - 4:34 Starting Management Interface...

1.9.2012. - 4:34 Checking...

1.9.2012. - 4:35 Retrieve statistics...

1.9.2012. - 4:35 Connected.

Thanks in advance

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Jinsong    5

Jinsong
Posted ...

The only thing I noticed is whenever I got disconnected from the airVPN, my ISP gave me a new dynamic IP.

Sounds like that's the problem right there. Whenever your ISP assigns you a new IP address, any connections that were already established on your old IP address (including your VPN connection) will get dropped. I don't know why your IP address would be changing so often though, unless you're experiencing intermittent service outages from your ISP, or some other network connectivity issue.

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Staff    9751

Staff
Posted ...

The only thing I noticed is whenever I got disconnected from the airVPN, my ISP gave me a new dynamic IP. Now I've been wondering if that might be the case and if there's a solution for this.

Hello!

It means that you lose connectivity with your ISP each time. Therefore ALL the established connections will be lost (not only OpenVPN ones). Please contact your ISP customer service, we really can't do anything about it.

Kind regards

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fleXotik76    0

fleXotik76
Posted ...

Hello again,

It looks like my ISP is not giving me new IPs every 30 minutes, but I somehow inadvertently caused it, BTW I still don't know what it is, because without VPN I have the same IP until I restart my PC

I just wanted to let you all know that I stripped the problem down to:

Replay-window backtrack occurred

[server] Inactivity timeout (--ping-restart), restarting

TCP/UDP: Closing socket

and that I tried a different approach, using only TCP on 443 and I have to say that it is much better now. It only disconnected me once in 6 hours.

Do you maybe have any other suggestions?

My trial period ends soon and your service is by far one of the best - good servers, support, cheap prices and you tell people what they want to know.

I hope it stays stable now so that I become a long term customer

Thx in advance

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