A question to users as I didn't receive a useful response or any solution from support.
I have a perfectly good download speed - close to my speed outside the tunnel.
However, my upload speed is at best 1/5th of my speed outside the tunnel. Averaging 1/10th of speed outside tunnel.
This is via my home network and also tested via 3G/4G on a mobile connection to AIR. Again averaging 1/10th speed outside tunnel so that discounts local system setup.
Either the ISP is throttling upload but not download (they say they aren't and other users on same ISP do not report issues) or it is on the AIR side.
Have updated all drivers, tried every protocol, turned off firewall and AV, Adjusted OPENVPN parameters and tried various MTU pushes etc, tried different servers.
I've used a trial from another VPN provider and getting expected upload speeds but want to stay with AIR for various reasons.
Anything else worth trying ?