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Migration announcement for 10 Dallas servers


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#1 Staff

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Posted 26 July 2018 - 02:39 PM

Hello!

 

We regret to inform you that we will soon start a migration and potential relocation of the following servers currently located in Dallas:

 

Chamaeleon
Equuleus
Helvetios
Leo
Mensa
Pegasus
Ran
Scutum
Volans
Vulpecula
 

The reason is that Cogent (our transit provider in Dallas) will not renew the contract on the current 10 Gbit/s line. Unfortunately they let us know very late, just a few days before the natural expiration and normal renewal of the contract itself. It's not a price problem, they do not want to renew with us and/or with our counselor in the USA.

 

The mentioned servers are our property but disconnecting, packaging, moving (or shipping), reconnecting and reconfiguring may take a long time (probably a month or more).

 

Therefore, we have decided to set up a small battery of new servers, five in Phoenix and five in Dallas itself, that will run during all the time which will be necessary to complete the migration. Such servers are being connected and set up in different datacenters as we write and after a brief 24/48 hours testing period we will make them available. All the new, mentioned servers have 1 Gbit/s ports.

 

We deeply apologize for the inconvenience and at the same time we are confident that you can understand that this sudden and unexpected issue was and is totally out of our control.

 

Kind regards and datalove

AirVPN Staff



#2 go558a83nk

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Posted 26 July 2018 - 02:49 PM

Hello!

 

We regret to inform you that we will soon start a migration and potential relocation of the following servers currently located in Dallas:

 

Chamaeleon
Equuleus
Helvetios
Leo
Mensa
Pegasus
Ran
Scutum
Volans
Vulpecula
 

The reason is that Cogent (our transit provider in Dallas) will not renew the contract on the current 10 Gbit/s line. Unfortunately they let us know very late, just a few days before the natural expiration and normal renewal of the contract itself. It's not a price problem, they do not want to renew with us and/or with our counselor in the USA.

 

The mentioned servers are our property but disconnecting, packaging, moving (or shipping), reconnecting and reconfiguring may take a long time (probably a month or more).

 

Therefore, we have decided to set up a small battery of new servers, five in Phoenix and five in Dallas itself, that will run during all the time which will be necessary to complete the migration. Such servers are being connected and set up in different datacenters as we write and after a brief 24/48 hours testing period we will make them available. All the new, mentioned servers have 1 Gbit/s ports.

 

We deeply apologize for the inconvenience and at the same time we are confident that you can understand that this sudden and unexpected issue was and is totally out of our control.

 

Kind regards and datalove

AirVPN Staff

 

 

Wow, weird.  Any idea where the 10 formerly quintex servers will end up?



#3 Staff

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Posted 26 July 2018 - 03:03 PM

Wow, weird.  Any idea where the 10 formerly quintex servers will end up?

 

Hello!

 

We're sorry, only when we have a signed contract... telling anything during the negotiations, even if not in early stages, would be unfair for all parties, including you.

 

Kind regards



#4 go558a83nk

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Posted 26 July 2018 - 05:31 PM

Wow, weird.  Any idea where the 10 formerly quintex servers will end up?

 

Hello!

 

We're sorry, only when we have a signed contract... telling anything during the negotiations, even if not in early stages, would be unfair for all parties, including you.

 

Kind regards

 

 

I wasn't asking business details, just simply the city.  It seemed you were saying that they might not end up in Dallas.  Is that the case?



#5 kbps

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Posted 26 July 2018 - 11:27 PM

Air, please do not apologise, you are open and communicate all that you can.  Much more must happen behind the scenes that we never know about.  Seems that you had no warning and are doing the best that you can.  Would be interesting if at a later date you could tell us why the data center have decided to no longer do business.



#6 flat4

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Posted 27 July 2018 - 12:47 AM

That's very odd that they won't renew. It almost seems that a competitor (pia, Nord) probably offer more money or some incentive to push air out. If price wasn't a reason there is more to it. Data centers live off repeat customers.

Thanks for letting us, dang love them Dallas servers.

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