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seeker01

airvpn not connecting to server

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my airvpn isnt connecting to server.....can you please let me know what is wrong and i have pasted the logs...please advise

 

 

 

 

 

 

 

 

2018.06.18 03:43:08 - Eddie version: 2.14.5 / windows_x64, System: Windows, Name: Windows 10 Pro, Version: Microsoft Windows NT 10.0.17134.0, Mono/.Net: v4.0.30319

. 2018.06.18 03:43:08 - Reading options from C:\Users\hcm\AppData\Local\AirVPN\AirVPN.xml

. 2018.06.18 03:43:08 - Command line arguments (1): path="home"

. 2018.06.18 03:43:14 - OpenVPN Driver - TAP-Windows Adapter V9, version 9.21.2

. 2018.06.18 03:43:14 - OpenVPN - Version: 2.4.6 - OpenSSL 1.1.0h  27 Mar 2018, LZO 2.10 (C:\Program Files\AirVPN\openvpn.exe)

. 2018.06.18 03:43:14 - SSH - Version: plink 0.67 (C:\Program Files\AirVPN\plink.exe)

. 2018.06.18 03:43:14 - SSL - Version: stunnel 5.40 (C:\Program Files\AirVPN\stunnel.exe)

. 2018.06.18 03:43:14 - curl - Version: 7.54.1 (C:\Program Files\AirVPN\curl.exe)

. 2018.06.18 03:43:14 - Certification Authorities: C:\Program Files\AirVPN\res\cacert.pem

. 2018.06.18 03:43:15 - Updating systems & servers data ...

I 2018.06.18 03:43:15 - Ready

. 2018.06.18 03:43:18 - Systems & servers data update completed

! 2018.06.18 03:43:19 - Logged out.

I 2018.06.18 03:44:38 - Checking login ...

F 2018.06.18 03:44:39 - Subscription required.

. 2018.06.18 03:45:04 - Above log line repeated 1 times more

! 2018.06.18 03:45:04 - Logged in.

I 2018.06.18 03:45:11 - Session starting.

I 2018.06.18 03:45:12 - Checking authorization ...

. 2018.06.18 03:45:13 - IPv6 disabled with packet filtering.

! 2018.06.18 03:45:13 - Connecting to Octans (United States, Atlanta, Georgia)

. 2018.06.18 03:45:13 - OpenVPN > OpenVPN 2.4.6 x86_64-w64-mingw32 [sSL (OpenSSL)] [LZO] [LZ4] [PKCS11] [AEAD] built on Apr 27 2018

. 2018.06.18 03:45:13 - OpenVPN > Windows version 6.2 (Windows 8 or greater) 64bit

. 2018.06.18 03:45:13 - OpenVPN > library versions: OpenSSL 1.1.0h  27 Mar 2018, LZO 2.10

. 2018.06.18 03:45:13 - Connection to OpenVPN Management Interface

. 2018.06.18 03:45:13 - OpenVPN > MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:3100

. 2018.06.18 03:45:13 - OpenVPN > Outgoing Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication

. 2018.06.18 03:45:13 - OpenVPN > Incoming Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication

. 2018.06.18 03:45:13 - OpenVPN > TCP/UDP: Preserving recently used remote address: [AF_INET]108.62.228.186:443

. 2018.06.18 03:45:13 - OpenVPN > Socket Buffers: R=[65536->262144] S=[65536->262144]

. 2018.06.18 03:45:13 - OpenVPN > UDP link local: (not bound)

. 2018.06.18 03:45:13 - OpenVPN > UDP link remote: [AF_INET]108.62.228.186:443

. 2018.06.18 03:45:16 - OpenVPN > MANAGEMENT: Client connected from [AF_INET]127.0.0.1:3100

. 2018.06.18 03:45:46 - OpenVPN > [uNDEF] Inactivity timeout (--ping-exit), exiting

. 2018.06.18 03:45:46 - OpenVPN > SIGTERM received, sending exit notification to peer

. 2018.06.18 03:45:51 - OpenVPN > SIGTERM[soft,exit-with-notification] received, process exiting

! 2018.06.18 03:45:51 - Disconnecting

. 2018.06.18 03:45:51 - Connection terminated.

. 2018.06.18 03:45:51 - IPv6 restored with packet filtering.

I 2018.06.18 03:45:54 - Checking authorization ...

. 2018.06.18 03:45:54 - IPv6 disabled with packet filtering.

! 2018.06.18 03:45:54 - Connecting to Metallah (United States, Pennsylvania)

. 2018.06.18 03:45:54 - OpenVPN > OpenVPN 2.4.6 x86_64-w64-mingw32 [sSL (OpenSSL)] [LZO] [LZ4] [PKCS11] [AEAD] built on Apr 27 2018

. 2018.06.18 03:45:54 - OpenVPN > Windows version 6.2 (Windows 8 or greater) 64bit

. 2018.06.18 03:45:54 - OpenVPN > library versions: OpenSSL 1.1.0h  27 Mar 2018, LZO 2.10

. 2018.06.18 03:45:54 - Connection to OpenVPN Management Interface

. 2018.06.18 03:45:54 - OpenVPN > MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:3100

. 2018.06.18 03:45:54 - OpenVPN > Outgoing Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication

. 2018.06.18 03:45:54 - OpenVPN > Incoming Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication

. 2018.06.18 03:45:54 - OpenVPN > TCP/UDP: Preserving recently used remote address: [AF_INET]104.243.24.235:443

. 2018.06.18 03:45:54 - OpenVPN > Socket Buffers: R=[65536->262144] S=[65536->262144]

. 2018.06.18 03:45:54 - OpenVPN > UDP link local: (not bound)

. 2018.06.18 03:45:54 - OpenVPN > UDP link remote: [AF_INET]104.243.24.235:443

. 2018.06.18 03:45:58 - OpenVPN > MANAGEMENT: Client connected from [AF_INET]127.0.0.1:3100

. 2018.06.18 03:46:26 - OpenVPN > [uNDEF] Inactivity timeout (--ping-exit), exiting

. 2018.06.18 03:46:26 - OpenVPN > SIGTERM received, sending exit notification to peer

. 2018.06.18 03:46:31 - OpenVPN > SIGTERM[soft,exit-with-notification] received, process exiting

! 2018.06.18 03:46:31 - Disconnecting

. 2018.06.18 03:46:31 - Connection terminated.

. 2018.06.18 03:46:31 - IPv6 restored with packet filtering.

I 2018.06.18 03:46:34 - Checking authorization ...

. 2018.06.18 03:46:34 - IPv6 disabled with packet filtering.

! 2018.06.18 03:46:34 - Connecting to Scorpius (United States, Atlanta, Georgia)

. 2018.06.18 03:46:34 - OpenVPN > OpenVPN 2.4.6 x86_64-w64-mingw32 [sSL (OpenSSL)] [LZO] [LZ4] [PKCS11] [AEAD] built on Apr 27 2018

. 2018.06.18 03:46:34 - OpenVPN > Windows version 6.2 (Windows 8 or greater) 64bit

. 2018.06.18 03:46:34 - OpenVPN > library versions: OpenSSL 1.1.0h  27 Mar 2018, LZO 2.10

. 2018.06.18 03:46:34 - Connection to OpenVPN Management Interface

. 2018.06.18 03:46:34 - OpenVPN > MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:3100

. 2018.06.18 03:46:34 - OpenVPN > Outgoing Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication

. 2018.06.18 03:46:34 - OpenVPN > Incoming Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication

. 2018.06.18 03:46:34 - OpenVPN > TCP/UDP: Preserving recently used remote address: [AF_INET]23.106.56.2:443

. 2018.06.18 03:46:34 - OpenVPN > Socket Buffers: R=[65536->262144] S=[65536->262144]

. 2018.06.18 03:46:34 - OpenVPN > UDP link local: (not bound)

. 2018.06.18 03:46:34 - OpenVPN > UDP link remote: [AF_INET]23.106.56.2:443

. 2018.06.18 03:46:38 - OpenVPN > MANAGEMENT: Client connected from [AF_INET]127.0.0.1:3100

. 2018.06.18 03:47:07 - OpenVPN > [uNDEF] Inactivity timeout (--ping-exit), exiting

. 2018.06.18 03:47:07 - OpenVPN > SIGTERM received, sending exit notification to peer

. 2018.06.18 03:47:11 - OpenVPN > SIGTERM[soft,exit-with-notification] received, process exiting

! 2018.06.18 03:47:11 - Disconnecting

. 2018.06.18 03:47:11 - Connection terminated.

. 2018.06.18 03:47:11 - IPv6 restored with packet filtering.

I 2018.06.18 03:47:14 - Checking authorization ...

. 2018.06.18 03:47:15 - IPv6 disabled with packet filtering.

! 2018.06.18 03:47:15 - Connecting to Sagittarius (United States, Atlanta, Georgia)

. 2018.06.18 03:47:15 - OpenVPN > OpenVPN 2.4.6 x86_64-w64-mingw32 [sSL (OpenSSL)] [LZO] [LZ4] [PKCS11] [AEAD] built on Apr 27 2018

. 2018.06.18 03:47:15 - OpenVPN > Windows version 6.2 (Windows 8 or greater) 64bit

. 2018.06.18 03:47:15 - OpenVPN > library versions: OpenSSL 1.1.0h  27 Mar 2018, LZO 2.10

. 2018.06.18 03:47:15 - Connection to OpenVPN Management Interface

. 2018.06.18 03:47:15 - OpenVPN > MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:3100

. 2018.06.18 03:47:15 - OpenVPN > Outgoing Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication

. 2018.06.18 03:47:15 - OpenVPN > Incoming Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication

. 2018.06.18 03:47:15 - OpenVPN > TCP/UDP: Preserving recently used remote address: [AF_INET]108.177.134.74:443

. 2018.06.18 03:47:15 - OpenVPN > Socket Buffers: R=[65536->262144] S=[65536->262144]

. 2018.06.18 03:47:15 - OpenVPN > UDP link local: (not bound)

. 2018.06.18 03:47:15 - OpenVPN > UDP link remote: [AF_INET]108.177.134.74:443

. 2018.06.18 03:47:18 - OpenVPN > MANAGEMENT: Client connected from [AF_INET]127.0.0.1:3100

. 2018.06.18 03:47:47 - OpenVPN > [uNDEF] Inactivity timeout (--ping-exit), exiting

. 2018.06.18 03:47:47 - OpenVPN > SIGTERM received, sending exit notification to peer

. 2018.06.18 03:47:52 - OpenVPN > SIGTERM[soft,exit-with-notification] received, process exiting

! 2018.06.18 03:47:52 - Disconnecting

. 2018.06.18 03:47:52 - Connection terminated.

. 2018.06.18 03:47:53 - IPv6 restored with packet filtering.

I 2018.06.18 03:47:56 - Checking authorization ...

. 2018.06.18 03:47:56 - IPv6 disabled with packet filtering.

! 2018.06.18 03:47:56 - Connecting to Pavo (United States, Atlanta, Georgia)

. 2018.06.18 03:47:56 - OpenVPN > OpenVPN 2.4.6 x86_64-w64-mingw32 [sSL (OpenSSL)] [LZO] [LZ4] [PKCS11] [AEAD] built on Apr 27 2018

. 2018.06.18 03:47:56 - OpenVPN > Windows version 6.2 (Windows 8 or greater) 64bit

. 2018.06.18 03:47:56 - OpenVPN > library versions: OpenSSL 1.1.0h  27 Mar 2018, LZO 2.10

. 2018.06.18 03:47:56 - Connection to OpenVPN Management Interface

. 2018.06.18 03:47:56 - OpenVPN > MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:3100

. 2018.06.18 03:47:56 - OpenVPN > Outgoing Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication

. 2018.06.18 03:47:56 - OpenVPN > Incoming Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication

. 2018.06.18 03:47:56 - OpenVPN > TCP/UDP: Preserving recently used remote address: [AF_INET]23.82.53.138:443

. 2018.06.18 03:47:56 - OpenVPN > Socket Buffers: R=[65536->262144] S=[65536->262144]

. 2018.06.18 03:47:56 - OpenVPN > UDP link local: (not bound)

. 2018.06.18 03:47:56 - OpenVPN > UDP link remote: [AF_INET]23.82.53.138:443

. 2018.06.18 03:47:59 - OpenVPN > MANAGEMENT: Client connected from [AF_INET]127.0.0.1:3100

. 2018.06.18 03:48:28 - OpenVPN > [uNDEF] Inactivity timeout (--ping-exit), exiting

. 2018.06.18 03:48:28 - OpenVPN > SIGTERM received, sending exit notification to peer

. 2018.06.18 03:48:33 - OpenVPN > SIGTERM[soft,exit-with-notification] received, process exiting

! 2018.06.18 03:48:33 - Disconnecting

. 2018.06.18 03:48:33 - Connection terminated.

. 2018.06.18 03:48:33 - IPv6 restored with packet filtering.

I 2018.06.18 03:48:36 - Checking authorization ...

! 2018.06.18 03:48:37 - Connecting to Alkaid (United States, Chicago, Illinois)

. 2018.06.18 03:48:37 - OpenVPN > OpenVPN 2.4.6 x86_64-w64-mingw32 [sSL (OpenSSL)] [LZO] [LZ4] [PKCS11] [AEAD] built on Apr 27 2018

. 2018.06.18 03:48:37 - OpenVPN > Windows version 6.2 (Windows 8 or greater) 64bit

. 2018.06.18 03:48:37 - OpenVPN > library versions: OpenSSL 1.1.0h  27 Mar 2018, LZO 2.10

. 2018.06.18 03:48:37 - Connection to OpenVPN Management Interface

. 2018.06.18 03:48:37 - OpenVPN > MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:3100

. 2018.06.18 03:48:37 - OpenVPN > Outgoing Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication

. 2018.06.18 03:48:37 - OpenVPN > Incoming Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication

. 2018.06.18 03:48:37 - OpenVPN > TCP/UDP: Preserving recently used remote address: [AF_INET]46.21.154.82:443

. 2018.06.18 03:48:37 - OpenVPN > Socket Buffers: R=[65536->262144] S=[65536->262144]

. 2018.06.18 03:48:37 - OpenVPN > UDP link local: (not bound)

. 2018.06.18 03:48:37 - OpenVPN > UDP link remote: [AF_INET]46.21.154.82:443

. 2018.06.18 03:48:40 - OpenVPN > MANAGEMENT: Client connected from [AF_INET]127.0.0.1:3100

. 2018.06.18 03:49:09 - OpenVPN > [uNDEF] Inactivity timeout (--ping-exit), exiting

. 2018.06.18 03:49:09 - OpenVPN > SIGTERM received, sending exit notification to peer

. 2018.06.18 03:49:14 - OpenVPN > SIGTERM[soft,exit-with-notification] received, process exiting

! 2018.06.18 03:49:14 - Disconnecting

. 2018.06.18 03:49:14 - Connection terminated.

I 2018.06.18 03:49:17 - Checking authorization ...

. 2018.06.18 03:49:17 - IPv6 disabled with packet filtering.

! 2018.06.18 03:49:17 - Connecting to Rasalas (United States, Newark, New Jersey)

. 2018.06.18 03:49:17 - OpenVPN > OpenVPN 2.4.6 x86_64-w64-mingw32 [sSL (OpenSSL)] [LZO] [LZ4] [PKCS11] [AEAD] built on Apr 27 2018

. 2018.06.18 03:49:17 - OpenVPN > Windows version 6.2 (Windows 8 or greater) 64bit

. 2018.06.18 03:49:17 - OpenVPN > library versions: OpenSSL 1.1.0h  27 Mar 2018, LZO 2.10

. 2018.06.18 03:49:17 - Connection to OpenVPN Management Interface

. 2018.06.18 03:49:17 - OpenVPN > MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:3100

. 2018.06.18 03:49:17 - OpenVPN > Outgoing Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication

. 2018.06.18 03:49:17 - OpenVPN > Incoming Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication

. 2018.06.18 03:49:17 - OpenVPN > TCP/UDP: Preserving recently used remote address: [AF_INET]64.120.44.138:443

. 2018.06.18 03:49:17 - OpenVPN > Socket Buffers: R=[65536->262144] S=[65536->262144]

. 2018.06.18 03:49:17 - OpenVPN > UDP link local: (not bound)

. 2018.06.18 03:49:17 - OpenVPN > UDP link remote: [AF_INET]64.120.44.138:443

. 2018.06.18 03:49:21 - OpenVPN > MANAGEMENT: Client connected from [AF_INET]127.0.0.1:3100

. 2018.06.18 03:49:50 - OpenVPN > [uNDEF] Inactivity timeout (--ping-exit), exiting

. 2018.06.18 03:49:50 - OpenVPN > SIGTERM received, sending exit notification to peer

. 2018.06.18 03:49:54 - OpenVPN > SIGTERM[soft,exit-with-notification] received, process exiting

! 2018.06.18 03:49:54 - Disconnecting

. 2018.06.18 03:49:54 - Connection terminated.

. 2018.06.18 03:49:54 - IPv6 restored with packet filtering.

I 2018.06.18 03:49:57 - Checking authorization ...

. 2018.06.18 03:49:58 - IPv6 disabled with packet filtering.

! 2018.06.18 03:49:58 - Connecting to Microscopium (United States, Chicago, Illinois)

. 2018.06.18 03:49:58 - OpenVPN > OpenVPN 2.4.6 x86_64-w64-mingw32 [sSL (OpenSSL)] [LZO] [LZ4] [PKCS11] [AEAD] built on Apr 27 2018

. 2018.06.18 03:49:58 - OpenVPN > Windows version 6.2 (Windows 8 or greater) 64bit

. 2018.06.18 03:49:58 - OpenVPN > library versions: OpenSSL 1.1.0h  27 Mar 2018, LZO 2.10

. 2018.06.18 03:49:58 - Connection to OpenVPN Management Interface

. 2018.06.18 03:49:58 - OpenVPN > MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:3100

. 2018.06.18 03:49:58 - OpenVPN > Outgoing Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication

. 2018.06.18 03:49:58 - OpenVPN > Incoming Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication

. 2018.06.18 03:49:58 - OpenVPN > TCP/UDP: Preserving recently used remote address: [AF_INET]23.227.202.114:443

. 2018.06.18 03:49:58 - OpenVPN > Socket Buffers: R=[65536->262144] S=[65536->262144]

. 2018.06.18 03:49:58 - OpenVPN > UDP link local: (not bound)

. 2018.06.18 03:49:58 - OpenVPN > UDP link remote: [AF_INET]23.227.202.114:443

. 2018.06.18 03:50:01 - OpenVPN > MANAGEMENT: Client connected from [AF_INET]127.0.0.1:3100

. 2018.06.18 03:50:31 - OpenVPN > [uNDEF] Inactivity timeout (--ping-exit), exiting

. 2018.06.18 03:50:31 - OpenVPN > SIGTERM received, sending exit notification to peer

. 2018.06.18 03:50:37 - OpenVPN > SIGTERM[soft,exit-with-notification] received, process exiting

! 2018.06.18 03:50:37 - Disconnecting

. 2018.06.18 03:50:37 - Connection terminated.

. 2018.06.18 03:50:37 - IPv6 restored with packet filtering.

I 2018.06.18 03:50:40 - Checking authorization ...

. 2018.06.18 03:50:40 - IPv6 disabled with packet filtering.

! 2018.06.18 03:50:40 - Connecting to Antlia (United States, Atlanta, Georgia)

. 2018.06.18 03:50:41 - OpenVPN > OpenVPN 2.4.6 x86_64-w64-mingw32 [sSL (OpenSSL)] [LZO] [LZ4] [PKCS11] [AEAD] built on Apr 27 2018

. 2018.06.18 03:50:41 - OpenVPN > Windows version 6.2 (Windows 8 or greater) 64bit

. 2018.06.18 03:50:41 - OpenVPN > library versions: OpenSSL 1.1.0h  27 Mar 2018, LZO 2.10

. 2018.06.18 03:50:41 - Connection to OpenVPN Management Interface

. 2018.06.18 03:50:41 - OpenVPN > MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:3100

. 2018.06.18 03:50:41 - OpenVPN > Outgoing Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication

. 2018.06.18 03:50:41 - OpenVPN > Incoming Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication

. 2018.06.18 03:50:41 - OpenVPN > TCP/UDP: Preserving recently used remote address: [AF_INET]108.177.134.106:443

. 2018.06.18 03:50:41 - OpenVPN > Socket Buffers: R=[65536->262144] S=[65536->262144]

. 2018.06.18 03:50:41 - OpenVPN > UDP link local: (not bound)

. 2018.06.18 03:50:41 - OpenVPN > UDP link remote: [AF_INET]108.177.134.106:443

! 2018.06.18 03:50:43 - Disconnecting

. 2018.06.18 03:50:43 - Sending management termination signal

. 2018.06.18 03:50:43 - Management - Send 'signal SIGTERM'

. 2018.06.18 03:50:43 - OpenVPN > MANAGEMENT: Client connected from [AF_INET]127.0.0.1:3100

. 2018.06.18 03:50:43 - OpenVPN > MANAGEMENT: CMD 'signal SIGTERM'

. 2018.06.18 03:50:43 - OpenVPN > SIGTERM received, sending exit notification to peer

. 2018.06.18 03:50:48 - OpenVPN > SIGTERM[soft,exit-with-notification] received, process exiting

. 2018.06.18 03:50:48 - Connection terminated.

. 2018.06.18 03:50:48 - IPv6 restored with packet filtering.

I 2018.06.18 03:50:48 - Cancel requested.

! 2018.06.18 03:50:48 - Session terminated.

 

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Hello!
 

The problem is here:

2018.06.18 03:48:37 - OpenVPN > UDP link remote: [AF_INET]46.21.154.82:443

. 2018.06.18 03:48:40 - OpenVPN > MANAGEMENT: Client connected from [AF_INET]127.0.0.1:3100
. 2018.06.18 03:49:09 - OpenVPN > [uNDEF] Inactivity timeout (--ping-exit), exiting
 
UDP packets are blocked. Please check any antivirus, antimalware and packet filtering tool in your system, as well as any other filtering tool on your router, including QoS, SPI etc.
 
Also note that Kaspersky KIS 2018 is currently affected by a bug which makes VPN connections (including those to our service) with OpenVPN in UDP impossible. If you run KIS 2018 please see here:
 
A practical work-around is also suggested (and we confirm it works): disable KIS 2018, connect to a VPN server, re-enable KIS 2018 only when the connection is established.
 
Kind regards

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ok i hav uninstall kaspersky is still d same.....how do i check the spi and qos and also know where the udp packets are located am using windows 10

 

Hello!
 

The problem is here:

2018.06.18 03:48:37 - OpenVPN > UDP link remote: [AF_INET]46.21.154.82:443

. 2018.06.18 03:48:40 - OpenVPN > MANAGEMENT: Client connected from [AF_INET]127.0.0.1:3100
. 2018.06.18 03:49:09 - OpenVPN > [uNDEF] Inactivity timeout (--ping-exit), exiting
 
UDP packets are blocked. Please check any antivirus, antimalware and packet filtering tool in your system, as well as any other filtering tool on your router, including QoS, SPI etc.
 
Also note that Kaspersky KIS 2018 is currently affected by a bug which makes VPN connections (including those to our service) with OpenVPN in UDP impossible. If you run KIS 2018 please see here:
 
A practical work-around is also suggested (and we confirm it works): disable KIS 2018, connect to a VPN server, re-enable KIS 2018 only when the connection is established.
 
Kind regards

 

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J'ai le même problème avec Kapersky. Je leur ai envoyé un message de signalement de bug (ça ne peut pas faire de mal). J'ai reçu en retour, non pas un patch miracle mais 2 pages de manipulations diverses  . Je préfère pour le moment suivre votre conseil (désactiver Kapersky, connecter Eddie puis réactiver Kapersky. ça prend quelques minutes mais ça marche...

Merci

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