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Bootstrap Error Notification


Best Answer Staff, 19 June 2018 - 10:29 AM

Hello,

 

I get the same error and I'm  not using the beta version. What can I do ?

I have Bitdefender (if this information is useful).

 

Thank you.

 

 

Hello!

 

Just to clarify, that's not an error of the software. Eddie makes you know that the bootstrap servers could not be reached. If that happens when Eddie needs them for a VPN connection, the VPN connection will be impossible. The requester also provides you with the option to enter an alternative address of some different bootstrap server not included in the source code (so that's more difficult to block). This is an important feature to bypass blocks in restrictive networks (for example the "proxy black list" of

 

Lately, it has come to our attention the need to get rid of the "bootstrap servers unreachable" error in an environment which runs Eddie before the system is connected to the Internet. In such cases, the message could be an annoyance since it requires a manual intervention. so in 2.15.1 beta the developers have added the option to tell Eddie to NOT show that message anymore after the 1st time.

 

Kind regards

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#1 madrat

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Posted 14 April 2018 - 11:48 PM

This error has come up in the last month a few times, but today I've received the error 3 times. I seem to remember it being mentioned before, but don't remember if there was a solution or not.

 

Bootstrap Error.jpg

 

 

Spoiler

 

System Log:

Spoiler


#2 LZ1

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Posted 14 April 2018 - 11:59 PM

Hello!

 

That post belongs in the beta thread, as you're using the beta client. But you mentioned it yourself in that thread already.

 

There's no solution yet - at least nothing by Staff. Likely because they're working on the next beta release as we speak and will address it during or after that release :).


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#3 AirFrance

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Posted 19 June 2018 - 09:51 AM

Hello,

 

I get the same error and I'm  not using the beta version. What can I do ?

I have Bitdefender (if this information is useful).

 

Thank you.



#4 Staff

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Posted 19 June 2018 - 10:29 AM   Best Answer

Hello,

 

I get the same error and I'm  not using the beta version. What can I do ?

I have Bitdefender (if this information is useful).

 

Thank you.

 

 

Hello!

 

Just to clarify, that's not an error of the software. Eddie makes you know that the bootstrap servers could not be reached. If that happens when Eddie needs them for a VPN connection, the VPN connection will be impossible. The requester also provides you with the option to enter an alternative address of some different bootstrap server not included in the source code (so that's more difficult to block). This is an important feature to bypass blocks in restrictive networks (for example the "proxy black list" of

 

Lately, it has come to our attention the need to get rid of the "bootstrap servers unreachable" error in an environment which runs Eddie before the system is connected to the Internet. In such cases, the message could be an annoyance since it requires a manual intervention. so in 2.15.1 beta the developers have added the option to tell Eddie to NOT show that message anymore after the 1st time.

 

Kind regards



#5 samb

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Posted 19 June 2018 - 03:47 PM

Happened to me today when i turned on my computer, in my case i thought it was related, or perhaps in addition to the Staff explanation, to the server i normally use was being updated as indicated in eddie's server list, closing the window made eddie connect to another server and all when fine.







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