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So, I paid for another month of service via my Paypal account, as I have previously done, but it didn't seem to automatically update and I got a message in the client area that says it will have to be manually approved. What's up with that?

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Hello!

 

You can submit a support ticket on the Contact Us page, if this issue persists. It's not unusual for there to be issues with Paypal from time to time.


Moderators do not speak on behalf of AirVPN. Only the Official Staff account does. Please also do not run Tor Exit Servers behind AirVPN, thank you.
Did you make a guide or how-to for something? Then contact me to get it listed in my new user guide's Guides Section, so that the community can find it more easily.

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I have paid for a one month service and I have not yet received the product for download. What's up with THAT?!

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I have paid for a one month service and have not yet received the product for download. What's up with THAT?!

Welcome, firstly.

 

What do you mean exactly? You're meant to download it yourself, after paying. You can refer to the New User guide in my signature, if you would like.


Moderators do not speak on behalf of AirVPN. Only the Official Staff account does. Please also do not run Tor Exit Servers behind AirVPN, thank you.
Did you make a guide or how-to for something? Then contact me to get it listed in my new user guide's Guides Section, so that the community can find it more easily.

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I have the same issue...I paid for a one month subscription over an hour ago, received the same message even though I had confirmation from Paypal of my payment. I've been a member for over a year and this is the first time I've had this happen

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