Air VPN Client

[xdroid 0]

Hi, Today I am unable to visit/ping any website using the Air VPN Client (1.7) on windows 7. I was able to yesterday and have not changed any settings. When I pick a server it states connecting/checking then connected but have no internet access when I disconnect I have internet access again. In the Your Details on the website it says I have connected. I am able to connect without the client on my linux machine with no problems. Thanks

*Please move to Air VPN Client section sorry*

[Staff 9751]

Hi, Today I am unable to visit/ping any website using the Air VPN Client (1.7) on windows 7. I was able to yesterday and have not changed any settings. When I pick a server it states connecting/checking then connected but have no internet access when I disconnect I have internet access again. In the Your Details on the website it says I have connected. I am able to connect without the client on my linux machine with no problems. Thanks

*Please move to Air VPN Client section sorry*

Hello!

Can you please send us the logs of the failed connections (not the successful ones from Linux)?

Also, can you please check whether you can ping our DNS IP address (see here https://airvpn.org/specs) or not from Windows 7 while connected?

We're looking forward to hearing from you.

Kind regards

[xdroid 0]

Hi, I was able to ping all those dns Ip addresses and got replies. How do I obtain the logs for the connections in ubuntu(I tried google search sorry). Thanks

[Staff 9751]

Hi, I was able to ping all those dns Ip addresses and got replies. How do I obtain the logs for the connections in ubuntu(I tried google search sorry). Thanks

Hello!

Just use the directive log-append or log to generate a log wherever you wish when you launch OpenVPN (or put that directive in the configuration file). For example:

log-append /var/log/openvpnair.log

Add that line in the configuration file.

Anyway, we would like to see the logs under Windows 7, because you wrote that you have no problems in your Linux box, but you do have DNS issues under Windows 7.

Kind regards

[xdroid 0]

Hi Thanks for your quick replys.

31/05/2012 - 19:27 AirVPN client version: 1.7

31/05/2012 - 19:27 Reading options from C:\Users\User\AppData\Roaming\AirVPN\Air\1.0.0.0\AirVPN.xml

31/05/2012 - 19:27 OpenVPN bundle version: OpenVPN 2.2.2

31/05/2012 - 19:27 OpenVPN current version: OpenVPN 2.2.2

31/05/2012 - 19:27 Ready.

31/05/2012 - 19:27 Login...

31/05/2012 - 19:27 Login success.

31/05/2012 - 19:27 Contacting service...

31/05/2012 - 19:27 Connecting...

31/05/2012 - 19:27 OpenVPN 2.2.2 Win32-MSVC++ [sSL] [LZO2] [PKCS11] built on Dec 15 2011

31/05/2012 - 19:27 NOTE: OpenVPN 2.1 requires '--script-security 2' or higher to call user-defined scripts or executables

31/05/2012 - 19:27 LZO compression initialized

31/05/2012 - 19:27 Control Channel MTU parms [ L:1558 D:138 EF:38 EB:0 ET:0 EL:0 ]

31/05/2012 - 19:27 Socket Buffers: R=[8192->8192] S=[8192->8192]

31/05/2012 - 19:27 Data Channel MTU parms [ L:1558 D:1450 EF:58 EB:135 ET:0 EL:0 AF:3/1 ]

31/05/2012 - 19:27 Local Options hash (VER=V4): '22188c5b'

31/05/2012 - 19:27 Expected Remote Options hash (VER=V4): 'a8f55717'

31/05/2012 - 19:27 UDPv4 link local: [undef]

31/05/2012 - 19:27 UDPv4 link remote: 95.211.98.154:443

31/05/2012 - 19:27 TLS: Initial packet from 95.211.98.154:443, sid=1d9da59f 84b4e2b4

31/05/2012 - 19:27 VERIFY OK: depth=1, /C=IT/ST=IT/L=Perugia/O=airvpn.org/CN=airvpn.org_CA/emailAddress=info@airvpn.org

31/05/2012 - 19:27 VERIFY OK: nsCertType=SERVER

31/05/2012 - 19:27 VERIFY OK: depth=0, /C=IT/ST=IT/L=Perugia/O=airvpn.org/CN=server/emailAddress=info@airvpn.org

31/05/2012 - 19:27 Data Channel Encrypt: Cipher 'AES-256-CBC' initialized with 256 bit key

31/05/2012 - 19:27 Data Channel Encrypt: Using 160 bit message hash 'SHA1' for HMAC authentication

31/05/2012 - 19:27 Data Channel Decrypt: Cipher 'AES-256-CBC' initialized with 256 bit key

31/05/2012 - 19:27 Data Channel Decrypt: Using 160 bit message hash 'SHA1' for HMAC authentication

31/05/2012 - 19:27 Control Channel: TLSv1, cipher TLSv1/SSLv3 DHE-RSA-AES256-SHA, 2048 bit RSA

31/05/2012 - 19:27 [server] Peer Connection Initiated with 95.211.98.154:443

31/05/2012 - 19:27 SENT CONTROL [server]: 'PUSH_REQUEST' (status=1)

31/05/2012 - 19:27 PUSH: Received control message: 'PUSH_REPLY,redirect-gateway def1,dhcp-option DNS 10.4.0.1,comp-lzo no,route 10.4.0.1,topology net30,ping 10,ping-restart 120,ifconfig 10.4.9.186 10.4.9.185'

31/05/2012 - 19:27 OPTIONS IMPORT: timers and/or timeouts modified

31/05/2012 - 19:27 OPTIONS IMPORT: LZO parms modified

31/05/2012 - 19:27 OPTIONS IMPORT: --ifconfig/up options modified

31/05/2012 - 19:27 OPTIONS IMPORT: route options modified

31/05/2012 - 19:27 OPTIONS IMPORT: --ip-win32 and/or --dhcp-option options modified

31/05/2012 - 19:27 ROUTE default_gateway=192.168.0.1

31/05/2012 - 19:27 TAP-WIN32 device [Local Area Connection 2] opened: \\.\Global\{C2E09E33-92E8-4C19-BA8E-A138111C0BB4}.tap

31/05/2012 - 19:27 TAP-Win32 Driver Version 9.9

31/05/2012 - 19:27 TAP-Win32 MTU=1500

31/05/2012 - 19:27 Notified TAP-Win32 driver to set a DHCP IP/netmask of 10.4.9.186/255.255.255.252 on interface {C2E09E33-92E8-4C19-BA8E-A138111C0BB4} [DHCP-serv: 10.4.9.185, lease-time: 31536000]

31/05/2012 - 19:27 Successful ARP Flush on interface [13] {C2E09E33-92E8-4C19-BA8E-A138111C0BB4}

31/05/2012 - 19:27 TEST ROUTES: 2/2 succeeded len=1 ret=1 a=0 u/d=up

31/05/2012 - 19:27 C:\WINDOWS\system32\route.exe ADD 95.211.98.154 MASK 255.255.255.255 192.168.0.1

31/05/2012 - 19:27 ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=10 and dwForwardType=4

31/05/2012 - 19:27 Route addition via IPAPI succeeded [adaptive]

31/05/2012 - 19:27 C:\WINDOWS\system32\route.exe ADD 0.0.0.0 MASK 128.0.0.0 10.4.9.185

31/05/2012 - 19:27 ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=30 and dwForwardType=4

31/05/2012 - 19:27 Route addition via IPAPI succeeded [adaptive]

31/05/2012 - 19:27 C:\WINDOWS\system32\route.exe ADD 128.0.0.0 MASK 128.0.0.0 10.4.9.185

31/05/2012 - 19:27 ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=30 and dwForwardType=4

31/05/2012 - 19:27 Route addition via IPAPI succeeded [adaptive]

31/05/2012 - 19:27 C:\WINDOWS\system32\route.exe ADD 10.4.0.1 MASK 255.255.255.255 10.4.9.185

31/05/2012 - 19:27 ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=30 and dwForwardType=4

31/05/2012 - 19:27 Route addition via IPAPI succeeded [adaptive]

31/05/2012 - 19:27 Initialization Sequence Completed

31/05/2012 - 19:27 Starting Management Interface...

31/05/2012 - 19:27 Checking...

31/05/2012 - 19:28 Retrieve statistics...

31/05/2012 - 19:28 Connected.

[Staff 9751]

@xdroid

The logs look ok.

Please check whether you have forced external DNS on your Windows network setup. Make sure that Windows accept DHCP-pushed DNS for the TAP-Win32 adapter (Windows does not have the concept of global DNS, it can use a DNS for each network card). If necessary, try to force Air DNS as primary DNS.

We're looking forward to hearing from you.

Kind regards