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#1 Tommie

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Posted 06 December 2017 - 10:50 PM

"Connect to a recommended server" always, without fail, 100% of the time, will connect me to servers in Toronto, Canada. I'm in the US, not anywhere remotely near Toronto. If the speeds I were getting from being connected to the Canadian AirVPN servers were impressive then I might not mind it, but they're anything but impressive (for me). So what gives with this?

 

Doing some experimentation with this I've found it weird that I can't even prevent Eddie from doing this. Under Countries I've whitelisted United States. I even went to so far as to blacklist Canada. And still "Connect to a recommended server" always connects me to Canada. What exactly is the point of whitelisting and blacklisting? Eddie does not work as I would logically expect it to, at least as far as it concerns connecting to a server which is best for me, in my country, and with low latency and good speeds. In selecting servers Eddie does not appear to be making a determination based on quickest ping times.

 

I'll speculate that AirVPN is doing this for load balancing reasons. But in forcing me outside my own country, and forcing poor performance on me, it's really just forcing me to have to manually select a server in my own country, and one which may impinge on AirVPN's objectives of load balancing. There has to be a better way.



#2 Staff

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Posted 06 December 2017 - 11:59 PM

"Connect to a recommended server" always, without fail, 100% of the time, will connect me to servers in Toronto, Canada. I'm in the US, not anywhere remotely near Toronto. If the speeds I were getting from being connected to the Canadian AirVPN servers were impressive then I might not mind it, but they're anything but impressive (for me). So what gives with this?

 

That's caused by higher rating of Canada servers than USA servers. However:

 

Doing some experimentation with this I've found it weird that I can't even prevent Eddie from doing this. Under Countries I've whitelisted United States. I even went to so far as to blacklist Canada. And still "Connect to a recommended server" always connects me to Canada.

 

That's unexpected. We can't reproduce the issue. Maybe you have ticked "Show all" in the "Servers" window, or you have a white list for servers too (in this case, servers white list takes precedence over country white list). Can you check?

 

Kind regards



#3 Fly AirVPN

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Posted 07 December 2017 - 04:18 AM

When in the USA if Eddie is set to Speed scoring then you will connect to Canada servers. If scoring is set to latency, then you will connect to USA servers.

 

That's default behavior. If you've customized the white and black list, your experience may be different.







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