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AirVPN on iOS fails to connect after unlocking the device from lock mode.

iOS iPhone OpenVPN AirVPN Smartphone Privacy Error

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#1 mehāniskākaravīrs935

mehāniskākaravīrs935

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Posted 16 April 2016 - 05:48 PM

Hello, i am not aware if anyone else experiences this issue, but when i lock my phone when i am not using it, and wake it up again some minutes later, even with full network access my client fails to re connect to the tunnel. Below i have attached my log file and the view i get from the app after unlocking my device. Any help the user base could provide would be much appreciated. I also have a support ticket regarding the matter but they seem to be clueless as to the cause.

 

IMG_0486.PNG

 

Attached File  OpenVPN Log File.txt   65.45K   265 downloads



#2 Keksjdjdke

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Posted 24 April 2016 - 06:31 PM

Try to change your settings for the Vpn client under the settings app, the settings you need to change are shown in this photo. image.jpeg
And see if that fixes the issue.
Step 1. Go to the home screen
Step 2. Tap on the settings app
Step 3. On the far left swip down or search until you find 0penvpn c0nnect
Step 4. Change the settings to what they are in the photo above.

Also disable "force AES-CBC ciphersuites", disabling this option will enable AES-256-GCM with HMAC-SHA384. When the option is enabled the Vpn client will use AES-256-CBC with HMAC-SHA1.

Edited by Keksjdjdke, 25 April 2016 - 02:16 AM.






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