Jump to content


Installing tunnel driver error

TAP tunnel driver error

  • Please log in to reply
4 replies to this topic

#1 louiss



  • Members
  • Pip
  • 3 posts

Posted 09 January 2016 - 05:38 PM



I cannot connect to any server as every time AirVPN tries to install TAP device driver and fails. I have Win10, I've already installed tap-windows-9.21.1.exe successfully in Win10 safe mode, but seems AirVPN does not see it and tries to install it again, fails and I'm stuck.


If anyone has any suggestion, I'd greatly appreciate!


Thanks in advance!

#2 zhang888


    Donald Trump of IT/Security

  • Moderators
  • 2219 posts

Posted 09 January 2016 - 09:54 PM

Try the pinned suggestion.



Occasional moderator, sometimes BOFH. Opinions are my own, except when my wife disagrees.

#3 louiss



  • Members
  • Pip
  • 3 posts

Posted 10 January 2016 - 01:44 PM

I've tried all these already. My Win 10 build is 10240. I cannot install TAP in normal mode at all. The only way I can install it correctly is in a safe mode. But then when I switch to a normal mode Eddie does not recognize that it is installed and when I press "Connect to a recommended server" it tries to install TAP again and it fails.

#4 louiss



  • Members
  • Pip
  • 3 posts

Posted 10 January 2016 - 04:53 PM

I guess I resolved the problem, Kaspersky AntiVir was causing it. Now everything works.

#5 Khariz


    Advanced Member

  • Members
  • PipPipPip
  • 417 posts

Posted 10 January 2016 - 07:06 PM

I don't know if this has anything to do with your problem, but with other VPN providers, sometimes the installer package must be run as an administrator in order to properly install all of the various functions and features that the program needs to use. Try reacquiring the installer package, and make sure you run it with administrator privileges and see if that allows the installation of all the various parts. Oh and uninstall what you have on there first.

Similar Topics Collapse

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

Servers online. Online Sessions: 15111 - BW: 61430 Mbit/sYour IP: Access.