Hello fellow AirVPN users. Today I am writing to discuss a long standing gripe with mine. Now currently I am a PIA user and have been for some time. I have been studying the AirVPN service for some time and had the pleasure in being able to test their service, client and everything in between (including these forums).
However, there has always been one major gripe with this service, and that is the "Your IP" field when viewing the client area. For reference here is a redacted image:
Now, I understand that a VPN provider may happen to know a users real IP address when connecting. However, PIA does not display a users IP address, anywhere, for any reason, ever. It is simply not possible to get any single IP in the same way you can from AirVPN.
The reason this concerns me is because this IP address must be stored somewhere, somehow. I've taken a look through the eddie source code and spent many hours trying to figure how they are storing our IP. I found a http request to a web server which returns an XML based response with our real IP, however, it is not obvious how this is then sent to the AirVPN website, as I have yet to be able to spoof the IP displayed on that page from the client software.
I would like to understand why a VPN provider feels the necessity to display our real IP address on their website, I mean, it doesn't do anything apart from potentially reduce security; If a user wants to know their real IP address they are more than capable of finding out without this website telling them.
To be honest, it's the only thing holding me back from ditching PIA and using AirVPN full time. This service exposes a lot of information that PIA simply does not, from a users real IP, to server statistics and information regarding a users connection (bandwidth, connected since).
This surely puts a strain on the backend of this website? If there so happened to be a breach then all our real IP's are taken from the database and the point of using a VPN is nullified.
Full disclosure: I understand that in order for this post to be visible the staff must approve it, hopefully they will do so as I feel the answers can be beneficial to the community.
Thank you for reading.