Information about Zaurak

[Staff 9750]

Hello!

 

As you may have been noticed, Zaurak is down and has been down since 9 days ago. Zaurak is not reachable in any way.

 

All of our contact attempts with the datacenter support staff have failed so far. We receive automated replies as a receipt confirmation of our tickets, then nothing.

 

The official web site of the housing company is reachable as usual, as well as the customers administrative panel.

 

Unfortunately, although we understand that situation in Kiev might pose problems to business and connectivity, we repute that it would have been reasonable to expect at least some feedback after nine days.

 

We will keep you informed. We are also planning to find an alternative Ukraine datacenter to replace the current one, in an attempt to remain with at least a server in Ukraine. We apologize for the inconvenience and we are confident that you understand that we have no control on this incident.

 

Kind regards

AirVPN Staff

[zhang888 1065]

I can recommend URDN.

Solid guys with no BS.

 

http://www.urdn.com.ua/dedicated.html

[2Cents 7]

Any risk to airvpn users' keys and/or accounts? or are the key/accounts hosted centrally ie. Italy?

[Staff 9750]

Any risk to airvpn users' keys and/or accounts? or are the key/accounts hosted centrally ie. Italy?

 

Hello,

 

they are not in the VPN servers.

 

Kind regards

[Staff 9750]

Hello!

 

Finally we got a response from Zaurak datacenter. They wiped out the server by mistake. We do not wish to comment at the moment.

 

Kind regards

[S.O.A. 82]

Hello!

 

Finally we got a response from Zaurak datacenter. They wiped out the server by mistake. We do not wish to comment at the moment.

 

Kind regards

Thank you for the update. 

[azmo 14]

Hello!

 

Finally we got a response from Zaurak datacenter. They wiped out the server by mistake. We do not wish to comment at the moment.

 

Kind regards

 

oh boy.

[Zaroad 26]

"""""by mistake""""

[Forerunner 0]

looks like the server was seized

[Staff 9750]

looks like the server was seized

 

Unlikely, they offered to re-provision our very same machine immediately. However, this is not the first time, but even if it was the first time, we can't go on with this provider.

 

Kind regards

[S.O.A. 82]

 

looks like the server was seized

 

Unlikely, they offered to re-provision our very same machine immediately. However, this is not the first time, but even if it was the first time, we can't go on with this provider.

 

Kind regards

 

Agreed, you made the right choice.

[Brony 0]

How about getting a Russian server to replace the Ukranian one? With their economy in the shitter, it must be cheap as hell to get one.

[Zaroad 26]

How about getting a Russian server to replace the Ukranian one? With their economy in the shitter, it must be cheap as hell to get one.

Russia and Privacy is an Oxymoron.

 

http://www.hldataprotection.com/2015/01/articles/international-eu-privacy/russia-changes-effective-date-of-data-localization-law-to-september-2015/