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I can't connect, can anyone help? AirVPN Support Report - Generated 9/7/2017 10:51 AM UTC -- Environment -- Eddie version: 2.12.4 Eddie OS build: windows_x64 OS type: Windows OS name: Microsoft Windows NT 6.3.9600.0 OS description: Microsoft Windows NT 6.3.9600.0 Mono /.Net Framework: v4.0.30319 OpenVPN driver: TAP-Windows Adapter V9, version 9.21.2 OpenVPN: 2.4.0 - OpenSSL 1.0.2k 26 Jan 2017, LZO 2.09 (C:\Program Files\AirVPN\openvpn.exe) SSH: plink 0.67 (C:\Program Files\AirVPN\plink.exe) SSL: stunnel 5.40 (C:\Program Files\AirVPN\stunnel.exe) curl: 7.34.0 (C:\Program Files\AirVPN\curl.exe) Profile path: C:\Users\User\AppData\Local\AirVPN\AirVPN.xml Data path: C:\Users\User\AppData\Local\AirVPN Application path: C:\Program Files\AirVPN Executable path: C:\Program Files\AirVPN\AirVPN.exe Command line arguments (1): path="home" -- Logs -- I 2017.07.09 11:33:01 - Eddie client version: 2.12.4 / windows_x64, System: Windows, Name: Microsoft Windows NT 6.3.9600.0, Mono/.Net Framework: v4.0.30319 . 2017.07.09 11:33:01 - Reading options from C:\Users\User\AppData\Local\AirVPN\AirVPN.xml . 2017.07.09 11:33:02 - Data path: C:\Users\User\AppData\Local\AirVPN . 2017.07.09 11:33:02 - Application path: C:\Program Files\AirVPN . 2017.07.09 11:33:02 - Executable path: C:\Program Files\AirVPN\AirVPN.exe . 2017.07.09 11:33:02 - Command line arguments (1): path="home" . 2017.07.09 11:33:02 - Operating System: Microsoft Windows NT 6.3.9600.0 I 2017.07.09 11:33:02 - OpenVPN Driver - TAP-Windows Adapter V9, version 9.21.2 I 2017.07.09 11:33:02 - OpenVPN - Version: 2.4.0 - OpenSSL 1.0.2k 26 Jan 2017, LZO 2.09 (C:\Program Files\AirVPN\openvpn.exe) I 2017.07.09 11:33:02 - SSH - Version: plink 0.67 (C:\Program Files\AirVPN\plink.exe) I 2017.07.09 11:33:02 - SSL - Version: stunnel 5.40 (C:\Program Files\AirVPN\stunnel.exe) I 2017.07.09 11:33:02 - curl - Version: 7.34.0 (C:\Program Files\AirVPN\curl.exe) I 2017.07.09 11:33:02 - Certification Authorities: C:\Program Files\AirVPN\cacert.pem ! 2017.07.09 11:33:02 - Ready . 2017.07.09 11:33:02 - Updating systems & servers data ... . 2017.07.09 11:33:03 - Systems & servers data update completed I 2017.07.09 11:33:16 - Checking login ... ! 2017.07.09 11:33:16 - Logged in. I 2017.07.09 11:37:04 - Session starting. . 2017.07.09 11:37:04 - IPv6 disabled with packet filtering. I 2017.07.09 11:37:04 - Checking authorization ... ! 2017.07.09 11:37:04 - Connecting to Alnair (United States, Dallas, Texas) ! 2017.07.09 11:39:10 - Disconnecting . 2017.07.09 11:39:10 - Connection terminated. I 2017.07.09 11:39:13 - Checking authorization ... ! 2017.07.09 11:39:13 - Connecting to Sharatan (Canada, Toronto, Ontario) . 2017.07.09 11:40:03 - OpenVPN > OpenVPN 2.4.0 x86_64-w64-mingw32 [sSL (OpenSSL)] [LZO] [LZ4] [PKCS11] [AEAD] built on Jan 29 2017 . 2017.07.09 11:40:03 - OpenVPN > OpenVPN 2.4.0 x86_64-w64-mingw32 [sSL (OpenSSL)] [LZO] [LZ4] [PKCS11] [AEAD] built on Jan 29 2017 . 2017.07.09 11:40:03 - OpenVPN > Windows version 6.2 (Windows 8 or greater) 64bit . 2017.07.09 11:40:03 - OpenVPN > library versions: OpenSSL 1.0.2k 26 Jan 2017, LZO 2.09 . 2017.07.09 11:40:03 - Above log line repeated 1 times more . 2017.07.09 11:40:03 - OpenVPN > MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:3100 . 2017.07.09 11:40:03 - OpenVPN > Outgoing Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication . 2017.07.09 11:40:03 - OpenVPN > library versions: OpenSSL 1.0.2k 26 Jan 2017, LZO 2.09 . 2017.07.09 11:40:03 - OpenVPN > Incoming Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication . 2017.07.09 11:40:03 - OpenVPN > TCP/UDP: Preserving recently used remote address: [AF_INET]107.183.238.180:41185 . 2017.07.09 11:40:03 - OpenVPN > MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:3100 . 2017.07.09 11:40:03 - OpenVPN > Socket Buffers: R=[65536->262144] S=[65536->262144] . 2017.07.09 11:40:03 - OpenVPN > Outgoing Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication . 2017.07.09 11:40:03 - OpenVPN > Incoming Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication . 2017.07.09 11:40:03 - OpenVPN > Attempting to establish TCP connection with [AF_INET]107.183.238.180:41185 [nonblock] . 2017.07.09 11:40:03 - OpenVPN > TCP/UDP: Preserving recently used remote address: [AF_INET]104.254.90.196:41185 . 2017.07.09 11:40:03 - OpenVPN > TCP: connect to [AF_INET]107.183.238.180:41185 failed: Connection timed out (WSAETIMEDOUT) . 2017.07.09 11:40:03 - OpenVPN > SIGUSR1[connection failed(soft),init_instance] received, process restarting . 2017.07.09 11:40:03 - OpenVPN > Restart pause, 5 second(s) . 2017.07.09 11:40:03 - OpenVPN > Socket Buffers: R=[65536->262144] S=[65536->262144] . 2017.07.09 11:40:03 - OpenVPN > All connections have been connect-retry-max (1) times unsuccessful, exiting . 2017.07.09 11:40:03 - OpenVPN > Exiting due to fatal error . 2017.07.09 11:40:03 - OpenVPN > Attempting to establish TCP connection with [AF_INET]104.254.90.196:41185 [nonblock] ! 2017.07.09 11:40:03 - Disconnecting . 2017.07.09 11:40:03 - Connection terminated. I 2017.07.09 11:40:06 - Checking authorization ... ! 2017.07.09 11:40:06 - Connecting to Sharatan (Canada, Toronto, Ontario) . 2017.07.09 11:40:06 - OpenVPN > OpenVPN 2.4.0 x86_64-w64-mingw32 [sSL (OpenSSL)] [LZO] [LZ4] [PKCS11] [AEAD] built on Jan 29 2017 . 2017.07.09 11:40:06 - OpenVPN > Windows version 6.2 (Windows 8 or greater) 64bit . 2017.07.09 11:40:06 - OpenVPN > library versions: OpenSSL 1.0.2k 26 Jan 2017, LZO 2.09 . 2017.07.09 11:40:06 - OpenVPN > MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:3100 . 2017.07.09 11:40:07 - OpenVPN > Outgoing Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication . 2017.07.09 11:40:07 - OpenVPN > Incoming Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication . 2017.07.09 11:40:07 - OpenVPN > TCP/UDP: Preserving recently used remote address: [AF_INET]104.254.90.196:41185 . 2017.07.09 11:40:07 - OpenVPN > Socket Buffers: R=[65536->262144] S=[65536->262144] . 2017.07.09 11:40:07 - OpenVPN > Attempting to establish TCP connection with [AF_INET]104.254.90.196:41185 [nonblock] . 2017.07.09 11:42:07 - OpenVPN > TCP: connect to [AF_INET]104.254.90.196:41185 failed: Connection timed out (WSAETIMEDOUT) . 2017.07.09 11:42:07 - OpenVPN > SIGUSR1[connection failed(soft),init_instance] received, process restarting . 2017.07.09 11:42:07 - OpenVPN > Restart pause, 5 second(s) ! 2017.07.09 11:42:07 - Disconnecting . 2017.07.09 11:42:07 - Connection terminated. I 2017.07.09 11:42:10 - Checking authorization ... ! 2017.07.09 11:42:10 - Connecting to Sharatan (Canada, Toronto, Ontario) . 2017.07.09 11:42:10 - OpenVPN > OpenVPN 2.4.0 x86_64-w64-mingw32 [sSL (OpenSSL)] [LZO] [LZ4] [PKCS11] [AEAD] built on Jan 29 2017 . 2017.07.09 11:42:10 - OpenVPN > Windows version 6.2 (Windows 8 or greater) 64bit . 2017.07.09 11:42:10 - OpenVPN > library versions: OpenSSL 1.0.2k 26 Jan 2017, LZO 2.09 . 2017.07.09 11:42:10 - OpenVPN > MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:3100 . 2017.07.09 11:42:10 - OpenVPN > Outgoing Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication . 2017.07.09 11:42:10 - OpenVPN > Incoming Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication . 2017.07.09 11:42:10 - OpenVPN > TCP/UDP: Preserving recently used remote address: [AF_INET]104.254.90.194:53 . 2017.07.09 11:42:10 - OpenVPN > Socket Buffers: R=[65536->262144] S=[65536->262144] . 2017.07.09 11:42:10 - OpenVPN > Attempting to establish TCP connection with [AF_INET]104.254.90.194:53 [nonblock] . 2017.07.09 11:43:53 - Updating systems & servers data ... . 2017.07.09 11:43:53 - Systems & servers data update completed . 2017.07.09 11:44:11 - OpenVPN > TCP: connect to [AF_INET]104.254.90.194:53 failed: Connection timed out (WSAETIMEDOUT) . 2017.07.09 11:44:11 - OpenVPN > SIGUSR1[connection failed(soft),init_instance] received, process restarting . 2017.07.09 11:44:11 - OpenVPN > Restart pause, 5 second(s) ! 2017.07.09 11:44:11 - Disconnecting . 2017.07.09 11:44:11 - Connection terminated. I 2017.07.09 11:44:14 - Checking authorization ... ! 2017.07.09 11:44:14 - Connecting to Sharatan (Canada, Toronto, Ontario) . 2017.07.09 11:44:14 - OpenVPN > OpenVPN 2.4.0 x86_64-w64-mingw32 [sSL (OpenSSL)] [LZO] [LZ4] [PKCS11] [AEAD] built on Jan 29 2017 . 2017.07.09 11:44:14 - OpenVPN > Windows version 6.2 (Windows 8 or greater) 64bit . 2017.07.09 11:44:14 - OpenVPN > library versions: OpenSSL 1.0.2k 26 Jan 2017, LZO 2.09 . 2017.07.09 11:44:14 - OpenVPN > MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:3100 . 2017.07.09 11:44:14 - OpenVPN > Outgoing Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication . 2017.07.09 11:44:14 - OpenVPN > Incoming Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication . 2017.07.09 11:44:14 - OpenVPN > TCP/UDP: Preserving recently used remote address: [AF_INET]104.254.90.194:53 . 2017.07.09 11:44:14 - OpenVPN > Socket Buffers: R=[65536->262144] S=[65536->262144] . 2017.07.09 11:44:14 - OpenVPN > Attempting to establish TCP connection with [AF_INET]104.254.90.194:53 [nonblock] . 2017.07.09 11:46:14 - OpenVPN > TCP: connect to [AF_INET]104.254.90.194:53 failed: Connection timed out (WSAETIMEDOUT) . 2017.07.09 11:46:14 - OpenVPN > SIGUSR1[connection failed(soft),init_instance] received, process restarting . 2017.07.09 11:46:14 - OpenVPN > Restart pause, 5 second(s) ! 2017.07.09 11:46:14 - Disconnecting . 2017.07.09 11:46:14 - Connection terminated. I 2017.07.09 11:46:17 - Checking authorization ... ! 2017.07.09 11:46:18 - Connecting to Sharatan (Canada, Toronto, Ontario) . 2017.07.09 11:46:18 - OpenVPN > OpenVPN 2.4.0 x86_64-w64-mingw32 [sSL (OpenSSL)] [LZO] [LZ4] [PKCS11] [AEAD] built on Jan 29 2017 . 2017.07.09 11:46:18 - OpenVPN > Windows version 6.2 (Windows 8 or greater) 64bit . 2017.07.09 11:46:18 - OpenVPN > library versions: OpenSSL 1.0.2k 26 Jan 2017, LZO 2.09 . 2017.07.09 11:46:18 - OpenVPN > MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:3100 . 2017.07.09 11:46:18 - OpenVPN > Outgoing Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication . 2017.07.09 11:46:18 - OpenVPN > Incoming Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication . 2017.07.09 11:46:18 - OpenVPN > TCP/UDP: Preserving recently used remote address: [AF_INET]104.254.90.194:53 . 2017.07.09 11:46:18 - OpenVPN > Socket Buffers: R=[65536->262144] S=[65536->262144] . 2017.07.09 11:46:18 - OpenVPN > Attempting to establish TCP connection with [AF_INET]104.254.90.194:53 [nonblock] . 2017.07.09 11:48:18 - OpenVPN > TCP: connect to [AF_INET]104.254.90.194:53 failed: Connection timed out (WSAETIMEDOUT) . 2017.07.09 11:48:18 - OpenVPN > SIGUSR1[connection failed(soft),init_instance] received, process restarting . 2017.07.09 11:48:18 - OpenVPN > Restart pause, 5 second(s) ! 2017.07.09 11:48:18 - Disconnecting . 2017.07.09 11:48:18 - Connection terminated. I 2017.07.09 11:48:21 - Checking authorization ... ! 2017.07.09 11:48:21 - Connecting to Sharatan (Canada, Toronto, Ontario) . 2017.07.09 11:48:21 - OpenVPN > OpenVPN 2.4.0 x86_64-w64-mingw32 [sSL (OpenSSL)] [LZO] [LZ4] [PKCS11] [AEAD] built on Jan 29 2017 . 2017.07.09 11:48:21 - OpenVPN > Windows version 6.2 (Windows 8 or greater) 64bit . 2017.07.09 11:48:21 - OpenVPN > library versions: OpenSSL 1.0.2k 26 Jan 2017, LZO 2.09 . 2017.07.09 11:48:21 - OpenVPN > MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:3100 . 2017.07.09 11:48:21 - OpenVPN > Outgoing Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication . 2017.07.09 11:48:21 - OpenVPN > Incoming Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication . 2017.07.09 11:48:21 - OpenVPN > TCP/UDP: Preserving recently used remote address: [AF_INET]104.254.90.194:53 . 2017.07.09 11:48:21 - OpenVPN > Socket Buffers: R=[65536->262144] S=[65536->262144] . 2017.07.09 11:48:21 - OpenVPN > Attempting to establish TCP connection with [AF_INET]104.254.90.194:53 [nonblock] . 2017.07.09 11:49:39 - OpenVPN > TCP: connect to [AF_INET]104.254.90.194:53 failed: Connection timed out (WSAETIMEDOUT) . 2017.07.09 11:49:39 - OpenVPN > SIGUSR1[connection failed(soft),init_instance] received, process restarting . 2017.07.09 11:49:39 - OpenVPN > Restart pause, 5 second(s) ! 2017.07.09 11:49:39 - Disconnecting . 2017.07.09 11:49:39 - Connection terminated. I 2017.07.09 11:49:42 - Checking authorization ... ! 2017.07.09 11:49:42 - Connecting to Sharatan (Canada, Toronto, Ontario) . 2017.07.09 11:49:42 - OpenVPN > OpenVPN 2.4.0 x86_64-w64-mingw32 [sSL (OpenSSL)] [LZO] [LZ4] [PKCS11] [AEAD] built on Jan 29 2017 . 2017.07.09 11:49:42 - OpenVPN > Windows version 6.2 (Windows 8 or greater) 64bit . 2017.07.09 11:49:42 - OpenVPN > library versions: OpenSSL 1.0.2k 26 Jan 2017, LZO 2.09 . 2017.07.09 11:49:42 - OpenVPN > MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:3100 . 2017.07.09 11:49:42 - OpenVPN > Outgoing Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication . 2017.07.09 11:49:42 - OpenVPN > Incoming Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication . 2017.07.09 11:49:42 - OpenVPN > TCP/UDP: Preserving recently used remote address: [AF_INET]104.254.90.194:53 . 2017.07.09 11:49:42 - OpenVPN > Socket Buffers: R=[65536->262144] S=[65536->262144] . 2017.07.09 11:49:42 - OpenVPN > Attempting to establish TCP connection with [AF_INET]104.254.90.194:53 [nonblock] . 2017.07.09 11:51:43 - OpenVPN > TCP: connect to [AF_INET]104.254.90.194:53 failed: Connection timed out (WSAETIMEDOUT) . 2017.07.09 11:51:43 - OpenVPN > SIGUSR1[connection failed(soft),init_instance] received, process restarting . 2017.07.09 11:51:43 - OpenVPN > Restart pause, 5 second(s) ! 2017.07.09 11:51:43 - Disconnecting . 2017.07.09 11:51:43 - Connection terminated.