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Hi, I have a suggestion that should increase security for Air and customers. My suggestion is for Air to configure an optional system of multifactor/two-factor authentication for logging in to the AirVPN website, as well as for the initial setup of the Eddie software (entering login details). This can be enabled or disabled by the user and accomplished by either: a smartphone app such as FreeOTP (which is open source and available for iOS/Android).a hardware device such as Nitrokey (which is open hardware) or a similar USB one time password generator (Yubikey, etc.) The user will be prompted on their phone or mobile device with a number to enter in additionally to their password. This makes sure nobody but the authorized user has access to the account, profile, etc. Air would probably be the first VPN provider to have this as an option. Regards, anonym