Search the Community

After installing the AirVPN client, during the first run my Windows 10 system BSOD'd with IRQL_NOT_LESS_OR_EQUAL. I believe it was at a run-time step involving a tunnel creation or something along those lines. I didn't get to read all the text before I BSOD'd. This was the first BSOD on this host which has been up and running like a champ for at least a couple of years. I have run across transient crashes on systems before that didn't seem to have any residual or repeatable effects, however since the install of the AirVPN tool, things have NOT been the same. My CPU fan is perpetually clocking at 100%, task manager shows constant system interrupts (sometimes consuming 10% CPU), and the whole system is unstable, unusable and jumpy. I am so frustrated with myself for installing Eddie versus an unadulterated version of OpenVPN when all my instincts were screaming against it. I have tried uninstalling the client, network devices and a roll-back via system recovery (which always fails, cause thanks Microsoft). Is there anything else we know about that is performed during the install of the AirVPN client? Some other network or configuration changes that would not be rolled back while uninstalling? I opened a ticket but based on some of the other forum responses I am not very optimistic about a timely reply.

Hi iam getting a Bsod with Netio.sys when i use the vpn or short after i used it. any idea ? Win 10 pro 64bit intel it 4670 16gb ram amd radeon r9 390 8gb vram 1 ssd as OS and 2 hdd AV is avast running by that Adguard PRO steam Raptr ( amd evolved ) and after burner ( no oc )

Good Morning, I signed up for AirVPN yesterday and installed the client however, when I went to connect to one of the servers I got a BSOD. I restarted the computer and tried connecting again, but got the same BSOD just as it was connecting. Below are the specs of my computer and system/program information: Client Version: 2.10.3 OS: Windows 7 Ultimate x64 RAM: 6.00 GB CPU: Quad-core Intel i5 @ 2.53 GHz Page File: Custom set to recommended amount of 8817 MB I also already ran and check of my hard drive and no issues were found. The specific BSOD I am getting is in the NETIO.sys file and is PAGE_FAULT_IN_NONPAGED_AREA. The STOP codes are: 0x00000050 (0xFFFFF88009D2DC69, 0x0000000000000000,0xFFFFF88001969E4C, 0x0000000000000000) The address information listed on the BSOD for the address in NETIO.sys is FFFFF88001969E4C base at FFFFF88001968000 with a DateStamp of 5294760d. I can't remember the last time I got a BSOD and the fact that I got two of them within 10 minutes, both right after trying to connect to the AirVPN servers (and that it was in the NETIO.sys file), I am pretty sure they have something to do with the AirVPN Client. I would appreciate any assistance that can be provided for this issue. I used AirVPN on my Android and it worked great and I am really looking forward to using it on my computer. Thank you in advance for any help.