Staff

Hello! Please see here: https://airvpn.org/android/eddie/apk/tv/ Kind regards

Hello! We're very glad to inform you that AirVPN Suite 2.0.0 Release Candidate 1 for Linux is now available. The original post link is updated to show the new download URLs. The important differences from beta 5 are: a bug causing a crash when nft error messages exceeded a definite size has been fully addressed Bluetit features additional pause and re-connection attempts aimed at facilitating re-connection at system resume after suspension and other situations Hummingbirtd --allow-ping default value is now "output" Special note for firewalld users Please read here, it's very important: https://airvpn.org/forums/topic/70164-linux-network-lock-and-firewalld/ Please note that from now on compatibility with Debian 10 and its derivatives, that reached end of long term support and end of life on June 2024, is lost even for the legacy version, mainly because the Suite is now C++20 compliant. The legacy version remains suitable for Debian 11 and its derivatives. Kind regards

Hello! As far as we know, easytether doesn't support various VPN protocols over the tethered connection, unfortunately. However, our information is not up to date. Can you please contact the developers or the community to understand whether this old limitation is no more? We will do the same when we can (first we will need to re-test easytether). Kind regards

Hello! We're sorry to inform you that, due to inadmissible requests from provider Contabo, which demanded the blocking of p2p-related protocols, we have decommissioned Mesarthim server in Germany. The infrastructure in Gemany remains oversized, also thanks to the recent addition of 10 Gbit/s line and server. Kind regards AirVPN Staff

Hello! For the readers' comfort we paste here an answer by the support team to the OP, whose system is Linux Mint 22.1.

Hello! Can you describe the nature of the problem and the solution you found if possible? It may be relevant for readers with the same problem. Kind regards

Hello! If you run Windows please see here: https://airvpn.org/forums/topic/69097-permanent-kill-switch-for-eddie-client/ Similar rules can be enforced with any other system with the respective firewall. If you do not run Windows feel free to tell us your Operating System name, version and firewall. Kind regards

Hello! Please note that your service is reachable, we have just tried, so the port test is correct. However, as soon as we are re-directed to /web/index.html the connection is closed by your host. This is also visible through telnet: $ telnet <edited for privacy> 41898 Trying <>... Connected to <> Escape character is '^]'. Connection closed by foreign host. Therefore, VPN port forwarding works properly and your node is configured to accept correctly incoming connections from the Internet. However, for some reason that must be found, your host, or maybe Plex itself, shuts down the connection within 5-10 seconds, and specifically after the index.html page is accessed. The re-direction to that page works, but the page is not served. Please re-check the whole Plex web server setup. Kind regards

Hello! Since your Linux system is connected via WiFi please try to get a stronger signal and consider to change channel. It could greatly mitigate the problem. Prefer a channel whose frequency does not overlap with any other neighborhood WiFi equipment. Some considerations on WiFi channels and why it's so important to pick the correct channel: https://www.metageek.com/training/resources/why-channels-1-6-11/ If it's a viable option, connect via Ethernet cable to compare. Kind regards

Hello! You need to set permanent Windows Filtering Platform rules that block outgoing traffic, except traffic to the local network and for DHCP purposes. In this way when Network Lock disengages the block "all traffic" rules are restored. When Network Lock is engaged the new rules enforced by Eddie will allow Internet communications to the VPN servers only. Kind regards

Hello! The fix has been applied. Please disconnect and re-connect to check whether the problem is resolved for your own account. Should any issue persist do not hesitate to write again here and/or on a ticket. Kind regards

Hello! The issue has been detected, understood and isolated. A fix is ongoing. Kind regards

Hello! We are investigating this confirmed malfunction, thanks a lot for the head up. We will keep you posted as soon as possible. Kind regards

Hello! This update did not change anything for your account already reserved ports so the problem must lie elsewhere. Not to be discussed here, we recommend that you open a separate thread and a support ticket. Kind regards

Hello! AirVPN Suite 2.0.0 beta 5 implements the required features: https://airvpn.org/forums/topic/66706-linux-airvpn-suite-200-preview-available/?do=findComment&comment=247401 Kind regards

Hello! We're very glad to inform you that AirVPN Suite 2.0.0 beta 5 for Linux is now available. The original post link is updated to show the new download URLs. This is an extensive bug fix version addressing all the issues reported ever since beta 4 was released and with the addition of new Network Lock related options offering more flexibility. Now you can accept or deny incoming, outgoing or both ICMP-echo packets, and independently you can permit or forbid IPv6 NDP, which is based on ICMPv6. The new options supported by Bluetit and Hummingbird are: allowping [on | off | input | output], default: output allowipv6ndp [on | off], default: on The Goldcrest and Hummingbird corresponding options are: --allow-ping --allow-ipv6ndp with the very same possible values and default settings. EDIT: BUG/error: the Hummingbird default value of allow-ping is "on" - please take note! It will be fixed in the next version. Please check the changelogs for each application included in the packages to see all the changes in detail. Kind regards and datalove AirVPN Staff

Hello! Thank you very much. The system is already operational. You are on pool 1, where you can forward (if needed) all the ports available for your plan and account. Kind regards

Hello! A very important update which improves the system dramatically has been finalized. Now you don't have to worry anymore about pools and p2p programs. Find the new features in the original message. The paragraphs that do not apply anymore appear with strike through characters. The new system is simpler, fully scalable and with zero impact on current and future users. Enjoy AirVPN! Kind regards & datalove AirVPN Staff

Hello! Please upgrade to Eddie 2.24.6 (latest stable release), try again and in case of failure publish a system report according to the instructions available here: https://airvpn.org/forums/topic/50663-youve-been-asked-for-a-support-filesystem-report-%E2%80%93-heres-what-to-do/ Kind regards

Hello! Please make sure to run Eddie with the proper options, do not forget --connect . Also add specific server or country if you prefer connections always to the same server or country. Avoid bash parsing or expansion of your password special characters by enclosing the password in single quotes (Quoting is used to remove the special meaning of certain characters or words to the shell) or by escaping it with backslash character \ (or pick a password without characters that pose this problem). For additional details please check the bash manual Quoting paragraph (type man bash to see it locally or read the web page previously linked). Type on a terminal man eddie-cli to read the manual of your Eddie version, it explains all the options. Kind regards

Hello! Yes, there has been intensive work behind the scenes to fix some tricky bugs and improve the implementation of specific parts (special thanks to beta testers behind the scenes). The next beta version, or perhaps the first Release Candidate, is scheduled for the very first days of April. Kind regards

Hello! In the last 12 months it appears that Singapore datacenters are "cursed": a major fiber cut, various server hardware failures (now Hydra motherboard is gone, for example), various power outages... We operate servers in two separate datacenters, we will assess the situation in the near future. Kind regards

Hello, for the readers, problem was solved in this way: https://airvpn.org/forums/topic/66976-eddie-disconnects-after-3-seconds-continually/?do=findComment&comment=244491 Kind regards

Hello! This is correct and fine, very well. Geo-location can be finalized not only through IP address, but also through other methods such as cellular and Wi-Fi networks evaluation (a technique used by HTML5 geo-location method for example), GPS, language and time zone cross-checked with other info. In some circumstances it can indeed weaken your anonymity layer and in general harm your privacy so we recommend that you disable HTML5 geo-location on the browser(s), and turn off GPS on the equipped devices when not needed and when connected to the VPN. For Android, our software Eddie Android edition features a GPS coordinates spoofing option (disabled by default) which comes handy in some circumstances. When this option is enabled, Eddie spoofs the coordinates determined via GPS and make them match with the location of the AirVPN server the device is connected to. Kind regards

Hello! Excellent, and thank you for having let us know. However, there's something unexplained, because with Firefox DNS over HTTPS enabled you shouldn't have seen your ISP DNS addresses: Furthermore, your /etc/resolv.conf file while connected to the VPN showed your router address as the name server address, and this is unexplained as well. Maybe you just gathered the wrong information earlier (for example you took /etc/resolv.conf content when the system was not connected to the VPN) and everything is fine, but just to stay on the safe side keep all of the above in mind. Kind regards