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Staff

Staff
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Everything posted by Staff

  1. Hello! You should have the identical behavior. Can you open a ticket and send us a report as usual while you're connected with OpenVPN, with some "excluded" app? Kind regards
  2. Hello! We're very glad to announce a special promotion on our long term Premium plans for the end of Summer or Winter, according to the hemisphere you live in. You can get prices as low as 2.06 €/month with a three years plan, which is a 70% discount when compared to monthly plan price of 7 €. If you're already our customer and you wish to stay aboard for a longer period, any additional subscription will be added on top of already existing subscriptions and you will not lose any day. Please check plans special prices on https://airvpn.org and https://airvpn.org/buy All reported discounts are computed against the 7 EUR/month plan. Kind regards & datalove AirVPN Staff
  3. Hello! In this case unfortunately you can't have robust leaks protection, trivially because you explicitly need traffic outside the VPN tunnel. You may consider to re-enable VPN re-connection in Eddie settings and disable VPN lock. Any other app may also leak traffic when an unexpected disconnection occurs, but Eddie will reconnect quickly, so the system and the "excluded" apps might not have the time to close the previous socket (which will have a several seconds timeout) and open a new one outside the tunnel: the re-connection, once a network is again available, is often faster. This is a serious traffic splitting on an apps basis byproduct, when you want auto re-connection, which could be resolved only through more advanced techniques (multiple routing tables and/or cgroups) which are totally out of reach for Android apps not running with root privileges. Probably, when traffic leak prevention is an absolute must, you should either renounce to traffic splitting, or keep VPN Lock enabled and give yourself in to manual re-connections, according to the old saying "you can't have your cake and eat it too". Evaluate therefore your threat model and the consequences of a potential, although short lived, traffic leak. Kind regards
  4. @VPN3rd Hello! In your case that's an expected behavior because VPN Lock option is enabled. Since you have Android 12 you can safely disable VPN Lock and enable "Always on VPN" and "Block traffic if VPN is inactive" in order to have traffic leaks prevention and, at the same time, let Eddie re-connect when necessary. Also make sure that in Settings > VPN view, the VPN reconnection item is on (you currently have it off, another reason for which Eddie will not re-connect). @harold.lewis In your case the missing reconnection attempt is expected because you have disabled VPN reconnection option too (see the note above to VPN3rd). The unexpected occurrence is that Eddie is frozen: how is it frozen? You mention that you can unfreeze it by connecting manually, do you mean that some functions are unresponsive, while other ones are working fine? Can you elaborate? Thanks a lot to you both for your relentless testing! Kind regards
  5. Hello! Yes, it is an intended change following several users request. Kind regards
  6. Hello! We're very glad to inform you that Eddie Android edition 3.0 Beta 2 is now available. The original post has been updated accordingly. New in Beta 2: detected client's IP address not written in local log anymore WireGuard error streams management rewrite (*) dark theme heading color change (*) fixing reported bug according to internal tests, please check Find full description, download link and SHA256 signature in the first post of this very thread. Thank you very much for your tests and please report and describe any bug you find! Kind regards
  7. Hello! Another option is WireGuard app for iOS, of course, if WireGuard is not blocked by the provider. Configuring WireGuard in iOS is easier, as our CG proposes the QR code. https://airvpn.org/ios/wireguard/appstore/ Kind regards
  8. @telemus Hello! That's normal, it's a Windows exclusive option as it is the only system which needs third-party drivers for tun interfaces. You don't need this option at all in Linux or Mac. Probably "Automatic" is still checked. You need to uncheck it first. Kind regards
  9. @g6mfyimwel Hello! You can use Bluetit included in the AirVPN Suite, especially if you need a true daemon. It also offers a "persistent network lock" feature which creates "network lock" rules as soon as the network interfaces come up and the default gateway is defined. Compatible with systemd and SysV style init, so it's fine for Ubuntu and at least 90% of recent Linux distributions. https://airvpn.org/linux/suite/ User's manual: https://airvpn.org/suite/readme/ Kind regards
  10. Hello! The following network interface: 2022.09.10 16:15:52 - Using WinTun network interface "VPN - VPN Client (VPN Client Adapter - VPN)" is causing a critical error to OpenVPN: 2022.09.10 16:15:58 - OpenVPN > There are no TAP-Windows nor Wintun adapters on this system. You should be able to create an adapter by using tapctl.exe utility. 2022.09.10 16:15:58 - OpenVPN > Exiting due to fatal error You should be able to resolve the problem in the following way: please select Settings > Networking enter "Eddie" (without quotes) in the VPN interface name field (see also https://www.clodo.it/host/images/f625221af86ac02e33238f0aaaffca81bae26bbf.png ) click "Save" and test again a connection Alternatively, you can remove that problematic network interface. As a further option, you can connect with WireGuard. To do so, please select Settings > Protocols and pick WireGuard. (WireGuard will not use the interface detected by Eddie for OpenVPN). Kind regards
  11. @Riddick Hello! Watch out, your screenshot shows the settings window to force Eddie to use a specific interface and give it a specific name; it doesn't change the connection mode. OpenVPN and WireGuard connection modes, instead, can be selected on Settings > Protocols window. @telemus If WireGuard doesn't appear in the list of connection modes, probably your system doesn't have support for it. Kind regards
  12. Hello! Thank you very much for your feedback and suggestions, they will be taken into due consideration for sure, especially to delete a specific information: the log you send may contain (if the country setting is unset) your real IP address in the logging moment, an information which normally would be visible only during an active connection and only to the core AirVPN management members if they perform very specific search inside the VPN server (other developers can't see it), while in this case it would become available to Eddie Android development team as well. Once you have uploaded the report, the data retention in eddie.website is 30 days, OR you can delete anytime the log by yourself. The log is first visible only to the support team (not outsourced) so the support team can edit it before sending it to the development team. We will seriously consider to include the automatic deletion of such info in Eddie 3.0 beta 2 (which will also contain a fix for the bug you and other testers have reported). Kind regards
  13. Hello! You can't run Eddie because it relies on systemd. Since runit can be used as a drop-in replacement of sysvinit, you should be able to run the AirVPN Suite, which supports SysV-style init schemes. Please see here: https://airvpn.org/linux/suite/ User's manual: https://airvpn.org/suite/readme/ And of course you can still run stand alone Hummingbird (included in the suite, useful mainly if you can't run Bluetit and Goldcrest), OpenVPN and WireGuard. Kind regards
  14. Thanks, your ticket has a reply, please consult it. For the readers: the problem cause is completely different from the original one mentioned by us in this thread, which was a temporary issue on our side fixed in July 2021. Kind regards
  15. Yes, the issues mentioned in this thread, according to our tests, were resolved in January, when you posted, and we archived the issue. Glad to see your confirmation. Kind regards
  16. Hello! We have not received it, can you please check and re-send? Remember to open a ticket and send us the link or the code to the report. Kind regards
  17. Hello! Can you tell us the antivirus name? If you have downloaded the app from our web site and you verified the signature, it's clearly a false positive. Signature verification is necessary, just in case you have some virus which infected Eddie binary file AFTER you downloaded and installed it. If it's a false positive, switching to a better antivirus could be an option, or you might contact the antivirus customer service to understand why its heuristic detection is so wrong. If you have an infection for real, then you already had a virus before you downloaded the APK, and Eddie was infected as well. Kind regards
  18. Hello and thank you for your tests! We are glad to inform you that all of the options you ask for were implemented years ago. You can sort servers by name location load connected users bandwidth maximum bandwidth. Each sort can be either ascending or descending. Tap the gearbox in the "AIRVPN SERVER" view to modify the settings according to your preferences. Moreover, if you tell Eddie to connect to a specific country (long-tap the country name in the "AIRVPN SERVER" view and select "Start connection"), Eddie will pick the "best" server according to AirVPN formula. You can also define a white list of favorite countries and/or servers, forbidden countries and/or servers, and even default countries or servers (useful to have Eddie connect during the device bootstrap only to those server(s) or country/countries you have set as default one(s)). Thank you again for your tests and feedback! Kind regards
  19. Hello! Yes, they apply to every longer term plan, including 3 years plan. Kind regards
  20. Hello! We're very glad to inform you that Eddie Android edition 3.0 Beta 1 is now available. The original post has been updated accordingly. New in Beta 1: extensive VPN binding management rewrite option to access the local network even when connecting over WireGuard dark theme OpenVPN linked against new OpenSSL 1.1.1q compliance to additional Android 13 requirements WireGuard disconnection and re-connection management fix fix of reported bugs Find full description, download link and SHA256 signature in the first post of this very thread. Thank you very much for your tests and please report and describe any bug you find! Kind regards
  21. Hello! Yes, probably that's a good solution. We should maintain the VPN DNS address matching the VPN gateway address (to neutralize as usual the infamous and dangerous route hijack attack) and then internally perform the routing which is necessary. In this way we would save one of the most exclusive AirVPN features and at the same time achieve the purpose to untie the DNS servers from VPN servers. Kind regards
  22. Hello! Perhaps their DNS servers block our VPN servers (each VPN server runs its own DNS server). Such blatant NN and end-to-end connectivity principle infringement practice is unfortunately more and more common and one of the bad practices which are dismantling the original Internet concept. A couple of years ago GoDaddy authoritative servers blocked all Leaseweb DNS queries, for example, causing worldwide chaos for several days. We will look into the issue and if confirmed we will try to find a way to circumvent the absurd block. Kind regards
  23. Hello! Eddie 2.12.4 is really too old as well as Windows 2003. You can anyway download old Eddie versions by clicking "Other versions" in the download page. However, Eddie 2.12.4 is no more available because it is no more compatible with the new AirVPN features. The oldest one that's available is Eddie 2.13.6, but please keep in mind that features like Hummingbird or WireGuard are available only in much more recent releases. The same concerns may apply with very old systems, and in general we would recommend that nobody runs abandoned systems, for compatibility but above all for security reasons. Given the quick development of new features and VPN innovations in the last years, we deem quite reasonable to break compatibility with 5-6 years old software of ours as well as with abandoned systems. Remember, anyway, that even though Eddie 2.12.4 is no more available, we still support connections from OpenVPN 2.2 (on entry-IP addresses 1 and 2), which runs decently in very old systems too. Kind regards
  24. @airTahlyn Hello! System upgrade and stress & performance tests. It took more time than expected, we should be faster in the future. Kind regards
  25. @OWild Hello! Can you tell us your Operating System name and version, as well as Eddie version? Kind regards
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