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Staff
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Posts posted by Staff
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I have the client on a system start up task manager rule and the auto log on option in the client settings, but it doesnt really does much of anything if it doesnt pick a server and connects to it!
Can this be done?
Hello!
If you don't need the client features and you wish an auto connection without manually picking a server, then you just have to run OpenVPN at the startup. The next Air client release will allow that as well.
Kind regards
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Hello, I'm wondering if AirVPN assigns static/dedicated IPs to users. I would like to be assigned a static IP for some things I'm trying to set up.
If you do assign static IPs, how would a user go about setting this up?
Thanks
Hello!
Each Air VPN server has one static exit-IP address with which clients connected to that server are "visible" on the Internet. No specific setup is necessary.
Kind regards
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Can AirVPN actually auto start the VPN connection without user input?
I have created a task that starts the program when the computer starts, as suggested by the site, I've also configured it to log on on startup but that's not really it...cause it stays in place while displaying the available servers...?
Hello!
Please see here in order to autostart (and autologin) the Air client:
https://airvpn.org/windows_autostart/
Kind regards
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Can i ask what the difference between the Airvpn/comodo method is compared to the guide located here?
Hello!
The Comodo rules will prevent DNS leaks and any leak while connected, as well as any leak in case of unexpected VPN disconnection.
Kind regards
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Hello! I believe you should inform your users about the risks of DNS leaks so that they will be able to protect themselves.
A good idea would be to have a link to: dnsleaktest.com who provides a very easy (free) solution.
Just a suggestion. Please give me your opinion on the subject.
Thank you!
UltraFlames
Hello!
In the announcement section of the forum you can find permanent links for various OS and firewalls to prevent any leak, not only DNS leaks, even in case of unexpected VPN disconnection.
Kind regards
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Hello!
Our frontend changed IP address. The new IP address is 85.17.207.151.
Please change again you hosts file line to:
85.17.207.151 airvpn.org
If this does not solve the problem, can you please try a connection with OpenVPN GUI?
Kind regards
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Is there a way to allow a connection to my XBOX while connected to Air without dd-wrt? Also when I have my firewall (Comodo) blocking all traffic not through Air,
Hello!
As far as we know it's not possible to run OpenVPN on a Xbox, but you might connect the Xbox with an Ethernet cable to a computer which acts as a gateway. The computer establishes the connection to an Air server, then allows Internet sharing to the Xbox.
how do I allow my XBOX and computer to communicate? I tried allowing all local to local but it is not working. Thanks!
Please determine the Xbox IP address in your network if it's static or tell us whether it accepts a DHCP-pushed IP from the router and send us your Comodo rules, Network Zones and how your local network is defined.
We're looking forward to hearing from you.
Kind regards
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finally got everything running fine with the vpn on dd-wrt
now i want to know if there is a way to use bypass the vpn for like my xbox and my microcell, i have static ip's on both of them
Hello!
Yes, DD-WRT supports Policy Based Routing with multiple routing tables:
http://www.dd-wrt.com/wiki/index.php/Policy_Based_Routing
So you might say, for example, that 192.168.1.101 uses the tunnel, while 192.168.1.102 does not.
Kind regards
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managed to solve this some how, everytihng appears to work just fine...thank you
Hello!
Thank you very much for the information. We're very glad to know that you managed to solve the problem.
In order to help possible other customers with the same router model, can you please publish your solution at your convenience?
Thanks in advance.
Kind regards
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Hello!
Can you please try to change server? We're detecting intermittent line problems on Arietis.
Kind regards
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20121004 17:41:44 D MANAGEMENT: CMD 'state'
20121004 17:41:44 MANAGEMENT: Client disconnected
20121004 17:41:44 MANAGEMENT: Client connected from 127.0.0.1:5001
20121004 17:41:44 D MANAGEMENT: CMD 'state'
20121004 17:41:44 MANAGEMENT: Client disconnected
20121004 17:41:44 MANAGEMENT: Client connected from 127.0.0.1:5001
20121004 17:41:44 D MANAGEMENT: CMD 'state'
20121004 17:41:44 MANAGEMENT: Client disconnected
20121004 17:41:44 MANAGEMENT: Client connected from 127.0.0.1:5001
20121004 17:41:44 D MANAGEMENT: CMD 'log 500'
19700101 00:00:00
Hello!
Unfortunately this looks like a known DD-WRT firmware bug:
The challenge is finding for your router the last working firmware version. You can probably find precious indications on the provided link.
site says not connected at the bottom in red and it says connected in current session statistics
This is because the router really establishes a connection, but then starts "messing up" and does not tunnel anything from the devices, while at the same time it keeps the connection alive.
Kind regards
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I have tried to "right click" on the VPN client (AirVPN.exe right?) and don't get anything other than the standard windows pop up options. I've tried the AirVPN.exe icon on the desktop as well as the AirVPN log-in window before and after logging into my account.
I'm sure I'm doing something incredibly ignorant here so please do not make me feel any stupider than I already do but - how do I get to the logs? Am I using the wrong program? Is AirVPN.exe not the "client" you mention?
Thanks.
Hello!
Please right-click on the Air dock icon. It's the circular small icon with a white cloud on a blue sky in the dock, which appears when airvpn.exe is running. Select "Logs". A window will open up. Click on "Copy to clipboard", a big button at the bottom of the window. Then paste in the forum (right-click on the message composition window and select "Paste").
Kind regards
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I am still wondering if it would be *possible* to configure the AirVPN TAP-adapter with a fixed preferred and alternate DNS server, instead of using the default 10.4.0.1 (that you get in Windows when "obtaining DNS servers automatically").
Would this produce an increased security risk OTHER than the inherent risk arising from the privacy policies of the DNA server company chosen?
(The reason I ask is that I would like to try out the SwissPrivacyFoundation DNS servers for a while and see if there is any difference to the default Google servers that AirVPN uses).
Thanks a lot for any info on this.
Hello!
You can do that, there are no privacy risks.
Kind regards
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I have submitted two tickets to AirVPN and used the "contact us" form (today and yesterday), and I am not getting email back. Can someone look into it?
Creating tickets does not give me a ticket number, so I cannot look up the status of the tickets.
Thank you.
Hello!
Maybe you have an invalid e-mail address registered in our system?
If you're still facing issues, please do not hesitate to contact us in the forum or by directly writing to info@airvpn.org
Kind regards
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Hello!
We're very glad to inform you that a new 100 Mbit/s server located in Switzerland is available: Geminorum.
The AirVPN client will show automatically the new server, while if you use the OpenVPN client you can generate all the files to access it through our configuration/certificates/key generator (menu "Member Area"->"Access without our client").
The server accepts connections on port 53, 80 and 443 UDP and TCP.
As usual no traffic limits, no logs, no discrimination on protocols and hardened security against various attacks with separate entry and exit-IP addresses.
Do not hesitate to contact us for any information or issue.
Kind regards and datalove
AirVPN admins
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Hello!
In order to improve the service we're glad to inform you that we're going to change frontend servers.
Those of you who inserted in their hosts file the line:
46.105.19.36 airvpn.org
in order to resolve airvpn.org (even when firewall rules prevent that) will need to modify it with:
85.17.207.151 airvpn.org
Furthermore, any 46.105.19.36 IP address in any firewall rule will have to be replaced with 85.17.207.151
Kind regards
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I am interested in knowing if you log the IP address initiating the connection to the VPN server along with
the user name, and if yes for how long you keep it.
Kind regards
Hello!
No, we don't.
Please do not hesitate to contact us for any further information.
Kind regards
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Yesterday everything worked great w/ Comodo and AirVPN. Today, using AirVPN client, I can log in but can't connect to any server unless I disable Comodo. Then, after about 1 hr, I tried to switch servers and got an "already connected" message and was unable to reconnect.
I'm sure you would like a log and I tried to right click on the AirVPN client but don't get anything to pop up.
I really appreciate your fast reply to others and hope you can help me as well.
MD90
Win7 home premium
Comodo (set up per your on line directions)
Hello!
In order to send us the connection logs, please right-click on the Air dock icon and select "Logs". Then click on "Copy to clipboard" and paste here.
Also, your Comodo rules and Network Zones definitions will be helpful for troubleshooting.
We're looking forward to hearing from you.
Kind regards
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Maybe I should ask my question here, since it seems the right thread for it (I had asked it in the DNS Leak thread before, where it is off-topic):
I'm using the Global Rules Method in Comodo, but also added the following allow-rule:
Allow IP In/Out From IP 0.0.0.0 To In [Host Group Addresses] Where Protocol Is Any
Is this rule safe?
Hello!
Yes, it's safe. See also:
http://www.iana.org/assignments/ipv4-address-space/ipv4-address-space.xml
Kind regards
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Hi!
I was wondering if we can use the 2.3 beta. I understand they fixed many issues and improved security even more. Is it possible to use that version with the AirClient? If so, would you mind giving a short instructional guide of how to set it up? Does everything of v.2.2 need to be removed for example?
Thank you
Hello!
Yes, you can use it. You need to uninstall 2.2.2 completely (so you'll also have the new, improved TAP-Win32 adapter) and install 2.3_beta*.
Being a beta version, you should not expect the same stability of 2.2.2.
Kind regards
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When connecting to a Server, what do the colors and percentages indicate? Does 100%=full?
Hello!
Yes, 100% means total available bandwidth in use, so that server (apart from bursts) can't give any more bandwidth.
The monitor also shows a percentage graphic bar, the flag of the country where the server is physically in, the name of the datacenter location/town, the number of currently connected clients.
On the right you can see self-explanatory tables that are useful to check servers speed and stability.
Kind regards
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I have discovered the problem. It seems that with Peerblock on, it disrupts everything. I disabled my firewall, PeerBlock and my antivirus and tried them all differently. I was able to use the VPN, properly (tested it here and on various what's my IP websites), but PeerBlock for some reason interferes with the connection. I'm not sure if PeerBlock will interfere with the service if I disable it, connect to the VPN and then renable it. Do you know?
Hello!
We're very glad to know that the problem is solved.
We don't know what may happen if you re-enable PeerBlock after the connection, you should try it to know for sure. You don't need PeerBlock anyway when you're connected to a VPN server.
Kind regards
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My ISP does not allow port forwarding at all. Does this mean that I can't enjoy 100 percent privacy/anonymity if I use AirVPN?
Kindly enlighten me.
Hello!
Thank you for your inquiry.
It's not a problem. The anonymity layer is just the same regardless of your ISP allowing or not port forwarding (in some cases, your ISP NOT allowing port forwarding is an additional security).
It's important to note that AirVPN will let you bypass this limitation, i.e. you can remotely forward ports on our system and finally be able to receive incoming connections from the outside, if you wish so.
Kind regards
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Hi there!
Thanks for the answer!
I managed to reconnect after some time (guess the session expired). But for 10-15mins I wasn't able to.
Maybe a bug in NetworkManager...
Hello!
Yes, it has been reported by some customers that network-manager (apparently any version) sometimes needs to be restarted in order to allow a new connection.
But I think, problem kinda solved - just have to be a little more patient or figure out why the session isn't closed correctly...
Bye
Sayal
Thank you!
Kind regards
Comodo-Settings
in General & Suggestions
Posted ...
Hello!
Yes, with those global rules you don't need any application rule to prevent leaks. You may add application rules for particular needs (for example if you wish to block an application completely, even when tunneled).
Kind regards