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Staff

Staff
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Everything posted by Staff

  1. We offer a referral program to anyone interested. If you wish to bring new customers to our VPN, ask for customized coupons and give them to the persons you invite. The coupons will let us track your successful invitations. A coupon is a short code which can be inserted before the checkout. For any used coupon you will get 15% reward of the total payment. Your guests will be encouraged to use your coupons because they will give them a 10% discount on any subscription plan. Do not hesitate to contact us for any further detail and/or to join the program. EDIT: this topic is outdated. Please read https://airvpn.org/topic/12636-faq-referrals/ Kind regards AirVPN admins
  2. AIRVPN DOES NOT RECOGNIZE ANYMORE VERISIGN, AFILIAS AND ICANN AUTHORITY. OUR COMMITMENT AGAINST UNITED STATES OF AMERICA UNFAIR AND ILLEGAL DOMAIN NAMES SEIZURES. The United States of America authorities have been performing domain names seizures since the end of 2010. The seizures have been performed against perfectly legal web-sites and/or against web-sites outside US jurisdiction. Administrators of some of those web-sites had been previously acquitted of any charge by courts in the European Union. The domain name seizures affect the world wide web in its entirety since they are performed bypassing the original registrar and forcing VeriSign and Afilias (american companies which administer TLDs like .org, .net, .info and .com) to transfer the domain name to USA authorities property. No proper judicial overview is guaranteed during the seizure. Given all of the above, we repute that these acts: - are a violation of EU citizens fundamental rights, as enshrined in the European Convention on Human Rights; - are an attack against the Internet infrastructure and the cyberspace; - are a strong hint which shows that decision capacities of USA Department of Justice and ICE are severely impaired; and therefore from now on AirVPN does not recognize VeriSign, Afilias and/or ICANN authority over domain names. AirVPN refuses to resolve "seized" domain names to the IP address designated by USA authorities, allowing normal access to the original servers' websites / legitimate Ip addresses. In order to fulfil the objective, we have put in place an experimental service which is already working fine. If you find anomalies, please let us know, the system will surely improve in time. Kind regards AirVPN admins
  3. We're glad to inform you that you can subscribe to AirVPN via http://bitcoincodes.com too. We are glad and honoured that Bitcoincodes picked AirVPN. They are authorized resellers and are now offering really low prices in BTC for our VPN premium memberships. Thanks to Bitcoincodes, you can now literally leave absolutely NO personal information tied to your VPN account! This is a very important step to let you have a strong and real anonymity on the Internet. Kind regards AirVPN admins
  4. moh.econo wrote: Hello! No, we don't, sorry. We accept: - PayPal - Bitcoin - Liberty Reserve Furthermore, we will accept once again AlertPay as soon as they will allow once again withdrawals to credit cards. Kind regards AirVPN admins
  5. zombie1982 wrote: Hello! Everything is encrypted from our servers to your computer (when you're connected to a VPN server). Transfers from FTP server and our server are not encrypted, just like with any other not encrypted transfer (http etc.). Anyway the FTP server will see the IP address of our server, not yours, obviously. Your ISP (or anyone wiretapping your communications) will see ONLY encrypted traffic, so they won't even be able to discern which protocol you're using. Moreover, they can't see any content, not even with Deep Packet Inspection. Kind regards AirVPN admins
  6. InTh3Dark wrote: Thank you for your very nice words! We are glad to offer an high-quality service which meets your requirements and expectations. About your question: you will NOT lose your remaining days, you will just add 365 days to the expiration date of your account. For any further information, do not hesitate to contact us again. Kind regards AirVPN admins
  7. Hello! We now offer a -10% on 1 year premium subscriptions for a limited time. Coupon code MDLHZT. How to use the coupon to save 10%: - Go to "Payment plans" and select "1 year membership" - Before the checkout, insert the coupon code MDLHZT (all uppercase) and click "APPLY". You will pay only 48.60 EUR for a full year membership (that is 4.05 EUR per month, a price without competition on guaranteed allocated bandwidth VPNs). A similar discount is available for Bitcoin payments; please contact us to receive the latest price in BTC. Happy anonymous surfing! Kind regards AriVPN admins
  8. mrcuttle wrote: Hello! You should subscribe to one of our plans. Have a look at them by selecting "Member"-->"Payment plans". Liberty Reserve and Bitcoin are welcome, just contact us. It would seem that our website is not reachable from your ISP or your country, can you give us more info (in private)? Kind regards AirVPN admins
  9. aliboy wrote: Hello! Sure! Feel free to contact us in private (menu \"Contact us\") and ask for it. Kind regards AirVPN admins
  10. Hello! You don\'t need to register again. The message \"no modes available\" means that you have no access to the VPN servers. Access is reserved to premium members and we have now checked that your account is not on premium status (at least the account name visibile on this forum). Please select \"Member\"-->\"Payment Plans\" to see our plans for premium members. If there\'s some mistake or you have different accounts please contact us again. Kind regards AirVPN admins
  11. Hello! It seems that your OpenVPN client did not load configuration and certificate files. Did you copy in the right directory all the files inside air.zip? You can generate and download the archive with all the files you need once you have a premium subscription, just log in the website and select \"Member\"-->\"Access without our client\". Pick your favourite port and server and the system will prepare the correct air.zip for you. Always use an https connection when you download air.zip. https://airvpn.org Kind regards AirVPN admins
  12. Altair is now online. Thank you for your patience. Kind regards AirVPN admins
  13. Hello! For regular maintenance the server Altair (Netherlands) might be put offline during Jun, 30th 2011, from 8 AM (GMT+2). We'll try to keep the downtime as low as possibile. If you can't connect to Altair during the day, please use the other servers. Thank you for your understanding. Kind regards AirVPN admins
  14. saadss wrote: Hello and thank you for your inquiry. 1) No. 2) We're sorry, we don't accept direct credit cards payments. Kind regards AirVPN admins
  15. saadss wrote: Hello! We don't accept direct payments with credit cards. Anyway, all major credit cards are accepted by PayPal and AlertPay (please note that we momentarily don't accept AlertPay payments as long as they don't allow fund withdrawals to credit and debit cards; their customer service told us they are going to solve the issue very soon). We also accept Bitcoin and Liberty Reserve. Kind regards AirVPN admins
  16. Hello! Test AirVPN for free for the weekend, code TWTA. Please activate your account with the following steps: - log in the website - select "Payment Plans" and pick "4 days membership" - before the checkout, insert the code TWTA (all uppercase) and click "APPLY" - your account will be immediately activated to premium status After that, proceed to select your favourite server and port either with our client or with our configuration generator. Do not hesitate to contact us for any further information. Kind regards AirVPN admins [uPDATE 22 Jun 2011: number of available test accounts is currently out of stock]
  17. xiaoai wrote: Hello! That's correct, if you did not subscribe to any plan you can't access any server. Please select "Payment plans" to look at our premium plans. We accept: Bitcoin Liberty Reserve PayPal Kind regards AirVPN admins
  18. MICHAEL FOX wrote: Hello! It's not necessary, any such contact would be a potential breach of customer's privacy. You just need to perform the payment to our LR account with a suitable e-mail address (take care to have a secure and anonymous e-mail address) to which we can send the activation code that you can use on any AirVPN account whenever you wish. Use the form "Contact us" to receive our LR account number. Kind regards AirVPN admins
  19. blablobb wrote: Hello again, as you might be aware, there is an ongoing investigation on your transaction by PayPal team. Either they will release the money to us (in which case your account will be automatically authorized to access the service) or they will refund the account you used to make the payment. Please be patient until the investigation ends or contact PayPal for any further information. Kind regards AirVPN admins
  20. Thank you for your information. Please note that we also accept Bitcoin and Liberty Reserve. Kind regards AirVPN admins
  21. blablobb wrote: Hello! We have just investigated into the issue. We kindly ask you to check for your payment. The payment processor you used for your account blocked the payment, so your account is currently unauthorized. Feel free to contact us in private for any further assistance and also feel free to give us more information to solve the issue. Kind regards AirVPN admins
  22. nepraptor wrote: Thank you! It was a bug. Now it has been fixed, we kindly ask you to re-download the AirVPN client. We apologize for the inconvenience. Kind regards AirVPN admins
  23. Hello! We now accept Liberty Reserve. https://airvpn.org/index.php?option=com_kunena&Itemid=55&func=view&catid=3&id=791 Kind regards AirVPN admins
  24. Hello! From now on, we accept payments via Liberty Reserve for 1 month, 3 months and 1 year subscription plans. In this initial phase, you will need to contact us to arrange the payment. Furthermore, we have momentarily suspended AlertPay, since AlertPay is no more able to transfer funds efficiently. If and when AlertPay will re-enable fund transfers to credit/debit cards, we will accept again payments via AlertPay. As usual, Bitcoin and PayPal are available too. Kind regards AirVPN admins
  25. bitos wrote: Hello! Clarification: the free access with premium status without limits is reserved to activists who live in freedom of expression hostile countries. For trial, time limited periods (without traffic limit anyway) we have the trial plan which can be refunded (no questions asked). Also, we make promotions on Twitter for 4 days free full tests, but they are offered only when free trials will not impact on bandwidth of premium members, according to our policy. Currently, the guaranteed minimum allocated bandwidth is 4 Mbit/s 100% of any given time period, while you can have 25 Mbit/s during 85% of any 24hrs period. Kind regards AirVPN admins
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