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Staff

Staff
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    2020

Everything posted by Staff

  1. Hello! Normally you just need to connect your server to an Air VPN server with OpenVPN. OpenVPN will take care of routing table and default gateway and all applications will be tunneled transparently. Just connect (you might like to do that from inside a "screen", to avoid that when you disconnect from ssh the sessios is lost and OpenVPN stopped) launching OpenVPN with the configuration file you prefer (see also https://airvpn.org/linux ). Kind regards
  2. Staff

    DNS

    Hello! The path to the hosts file (in standard installation) is: C:\Windows\system32\drivers\etc The file name is "hosts", no extensions. Edit it with any text editor (for example NotePad) launched with administrator privileges. Add the lines at the bottom of the file. Kind regards
  3. Hello! You can either pick pf or ipfw. However ipfw is deprecated by Apple and pf is a more modern and powerful packet filtering tool, so you might probably prefer to go with pf. In the guide, thanks to the courtesy of jessez, you can find example scripts which are almost ready-to-use and require only minor modifications. Yes, it's compatible. It must not interfere with OpenVPN and with your OpenVPN wrapper (Tunnelblick, Viscosity...). Kind regards
  4. Hello! Can you please try OpenVPN GUI? Kind regards
  5. Hello! The quoted line is clearly a bug in the configuration generator. It has been fixed, please re-generate the file. We apologize for the inconvenience. Kind regards
  6. Hello! The path to the hosts file (in standard installation) is: C:\Windows\system32\drivers\etc The file name is "hosts", no extensions. Edit it with any text editor (for example NotePad) launched with administrator privileges. Add the lines at the bottom of the file. Yes:, if you force 10.4.0.1 as primary and 10.5.0.1 as secondary DNS on your physical adapter, when svchost.exe sends a DNS query to the DNS IP address set for the physical adapter, that query will follow the routing table, so no DNS leaks at all. Kind regards
  7. Hello! Can you please make sure that you're not running the correct Air client version? Check here: https://airvpn.org/windows In order to connect over OpenVPN over OpenVPN, the quickest solution is running a host and a virtual machine. The VM must be connected to the host via NAT (VMWare and VirtualBox have a quite complete NAT support). The host connects to the first VPN (VPN 1), the VM to the second VPN (VPN 2). All the applications in the VM will connect over VPN 2 over VPN 1. This setup assumes that both VPN are based on OpenVPN. Kind regards
  8. Staff

    DNS

    Hello! Location of the hosts file may vary on different Windows versions, what is yours? Kind regards
  9. Hello! Can you check line 10 of your original configuration file (the one generated by the configuration generator)? Can you paste that line here (or the whole file, as you prefer)? It seems not a permission problem, it might be either a previously undected bug in our configuration generator (when you select "Earth") or a bad parsing by Tunnelblick when it imports that configuration. EDIT: we confirm it was a bug in the configuration generator when it was used "Earth". It has been fixed, please re-generate the file. We apologize for the inconvenience. Kind regards
  10. Hello! The logs point to a permission problem, can you please look at the Console Log just after the problem occurs for more details? Kind regards
  11. Hello! You're right, in various areas DNS leaks must be taken seriously. The DNS queries sent by your router are almost surely unencrypted. Check here: http://ipleak.net while your computer is connected to the VPN. It is necessary to determine why your system is sending queries to the router (which in turn sends them to OpenDNS). What is your OS, is it Windows? Kind regards
  12. Hello! Ah good, thank you, the previous admin did not see that. Kind regards
  13. Hello! This is the main problem: https://groups.google.com/forum/?fromgroups=#!topic/tunnelblick-discuss/_1Q1a2qZ9d4 Kind regards
  14. Hello! First of all, thank you very much for your report about Shimo. What you say about Mac is true, there's no GUI for Mac that is capable to use every OpenVPN feature. On the other hand OpenVPN over TOR or over any proxy is an additional service not strictly depending on us. It would be absurd that additional features independent of our system should bind us to any commitment, especially when those features are perfectly accessible with a single command. Moreover, all the Air system is designed so that the user is not bound to use an Air proprietary client, which is vital under a security and openness point of view. Yes, definitely, and we'll try to explain why here, without any polemic intent, but to make you understand the reasons of our choices. Your opinion could be easily interpreted like we should not be offering any advice on how to use OpenVPN fully because some system does not have a GUI to use every OpenVPN feature. What's more, as you have surely noted, we have added some significant features (without any increase in price) which are vital to use a VPN in several countries (simply because VPN connections are actively disrupted). Should we stop offering native OpenVPN over SSL and over SSH support directly on our servers because there's no GUI on any OS to use them? Should we had stopped offering remote-random directive because Android and iOS official OpenVPN clients did not support it (until a couple of weeks ago)? Should we had provided insecure PPTP-based tunneling when Air was born, because OpenVPN was not available in iOS and because Apple was actively forbidding its customers to run OpenVPN on iPhone/iPad/iPod? Should we stop offering explicit-exit-notify and embedded configuration files because network-manager for Linux does not respect that directive and does not support embedded configuration files? And the list can go on. As you said in your previous post, we also "aim to support open platforms and free speech on a self-sustaining environment". The lack of a GUI that is able to take full advantage of every OpenVPN feature will not stop us from providing any useful additional service OpenVPN is capable of and we will never force our customers to use any proprietary software from us. Kind regards
  15. I know, that is why I wrote that things were working perfect on your side. But you do not provide a native client for Mac platform and I do not know a way of using your service without using the mentioned wrappers which do not support SOCKS proxies. Hello! You need to launch OpenVPN directly from a shell. Put your configuration files (i.e. the files generated by our configuration generator) on any directory you like, enter the directory (with the command "cd ") and issue the command: sudo openvpn Remember to launch TOR before (or your socks proxy), if the generated configuration file is built to order OpenVPN to connect over a socks proxy. sudo is necessary because OpenVPN needs root privileges to modify the routing table and the default gateway. Could you please explain this in more detail? Do you really think that it is appropriate for the intermediate users? It depends on the definition of intermediate user. In order to launch OpenVPN, the user must be able to install it, create a folder, copy & paste files (these last two operations are anyway required even if the user uses Tunnelblick), open a command shell and type in the above mentioned commands. Probably most Mac users are able to do that. Kind regards
  16. Hello! You might also like to read here to connect over OpenVPN over TOR on a Mac: https://airvpn.org/index.php?option=com_kunena&func=view&catid=3&id=8860&Itemid=142#8864 Kind regards
  17. Hello! Thank you for your nice words, they are much appreciated. Tunnelblick and Viscosity are OpenVPN wrappers that do not support connections of OpenVPN over socks proxies. This is not a limitation of our service. It's not even a limitation of OpenVPN for Mac OS X. It is just a limitation of the wrappers due to their programmers inability to support all OpenVPN features from the wrapper. Mac OS X users who need to connect over OpenVPN over TOR or over a proxy just need to use OpenVPN directly (installed by themselves, or using the version installed by Tunnelblick). Or they can use Shimo as an allegedly full-featured OpenVPN GUI (only for OS X 10.7 or higher). EDIT: please note that we did NOT test Shimo. Therefore, while we appreciate and welcome your criticism, we wish to reply that it's unfounded: our support to Mac OS X platforms IS complete. Kind regards
  18. Staff

    DNS

    Hello! After you have modified the DNS in your physical network card, your system can't resolve airvpn.org when disconnected from the VPN. Please add to your hosts file the lines: 85.17.207.151 airvpn.org 212.117.180.25 airvpn.org Kind regards
  19. Hello! Can you please tell us your OS and the client you're running to connect to a VPN server? Can you please make sure that no program (especially antivirus, packet filtering programs/firewall) is interfering with OpenVPN? Kind regards
  20. Hello! We have had so many problems with Vega that it's possible. It may be a consequence of excessive packet loss. We have momentarily withdrawn Vega because all these problems together cause a very poor customer experience. Of course we're glad to know that switching server solved the problem. Kind regards
  21. Hello! Due to latency and bandwidth problems which are causing poor service quality, we have decided to close Vega. Please connect to any other server while we work on the problem. Please have a look at https://airvpn.org/status Since this week it's the third time that we are compelled to close Vega for poor performance, every time for datacenter faults. During the next days we will make a decision on Vega definitive withdrawal. We will keep you updated on this thread. Kind regards
  22. Hello! We confirm you that http://mywhisper.net/ web site and mywhisper.net domain name are under AirVPN team's total control. Please note that encryption and decryption are performed by your browser through JavaScript. The clear text and the key never pass through the server. Kind regards
  23. Hello! No, you don't need to do anything else. Just test and make sure that Norton Firewall blocks uTorrent when your computer is not connected to the VPN. Kind regards
  24. Hello! Please send them to us through the "Contact us" form in the "Support" menu. A screenshot is not really necessary, you can send us (copy & paste) just the textual output if you prefer. Kind regards
  25. Hello! Since you don't use a router, you can close that port on your physical interface with your software firewall. Kind regards
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