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Everything posted by Staff
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Hello! We're sorry, fatal typo. Fixed in 2.13.x Kind regards
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Hello, thanks. That was fixed in Eddie 2.12.x. Kind regards
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ANSWERED DNS issues with Linux Mint 17.2
Staff replied to doomced's topic in Troubleshooting and Problems
This is a directive aimed to prevent DNS leaks, so it is a Windows-only directive. Anyway superfluous in systems like GNU/Linux where DNS leaks do not exist. @doomced One of the possible solutions for your case is exactly described in the article that you already posted. However, you should not use network-manager-openvpn, because it could break your script to accept DNS push. We would recommend that you either run Eddie or OpenVPN directly. Kind regards -
Hello! You need to have them accepted. The fact that the problem is sporadic makes it not relevant: you will not notice any slow down. However, if the amount of dropped packets rises, you will see a dramatic slow down up to a complete halt of the traffic flow to/from the VPN server. At the moment we don't know why LittleSnitch drops a packet only now and then. Kind regards
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Thank you very much for the information which will help us clarify the matter. Your settings are just fine. Kind regards
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Hello! We could see some time ago that that was a message by LittleSnitch that's somehow misleading. UDP is connectionless so your node can receive UDP packets after it has started talking with an UDP based service, of course (for example: our VPN service). This does not necessarily imply that such UDP packets are an "incoming connection", or an unsolicited "incoming connection". 94.229.74.90 is the entry-IP address of our server Carinae, while port 59573 was likely the ephemeral OpenVPN port (in your local host) . When you enter the VPN in UDP, all of your traffic flow (on your physical network interface) is already/still wrapped in UDP. Kind regards
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Hello! After internal, additional tests, we should consider different options pertaining to how Chrome handles Google Safe Browsing. Such options would rule out that your system is compromised. Can you please test from different VPN servers in various locations? Also, if you test from the same VPN server Canis with a different browser (for example Firefox) you should not see any warning page: can you confirm (if not, do NOT proceed)? In any case, we do confirm that no issue is occurring on Canis, of course. Kind regards
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Hello, the connection to that web site is hijacked. Notice that the connection is in HTTP, while it must be in HTTPS. Please do not access the web site (VPN or not). From the screenshot we can infer that you were connected to Canis server, which of course does not hijack your connections (just tested integrity and access to that web site from Canis, to be 100% sure). Hijack can occur in various ways. The most common ones, which you should check immediately are: - a hosts file which has been maliciously modified - a poisoned DNS server (make sure to use only VPN DNS when in the VPN) - hijacked DNS queries (make sure to use only VPN DNS, so that your DNS queries can not be hijacked) Kind regards
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Hello, please test an "OpenVPN over SSL" connection to port 443. In Eddie menu "AirVPN" > "Preferences" > "Protocols" untick "Automatic" and select "SSL - Port 443 - Alternative entry-IP" (the row will be highlighted in blue). Click "Save" and start a new connection to apply the change. Kind regards
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Hello! DNS leaks do not exist in GNU/Linux. About your issue, please have a look at this pinned topic: https://airvpn.org/topic/22715-leaking-dns-with-ubuntu-1704/ Kind regards
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How to prevent IPv6 leaks under Linux, using OpenVPN?
Staff replied to ChrisHoot's topic in Troubleshooting and Problems
Hello, disabling IPv6 might be too problematic in some circumstances, and in general it's an overkill solution. Setting two or three ip6tables rules is a much more practical approach, and of course it is faster, you just need a second. Network Lock feature does that, in case you run Eddie for GNU/Linux. Kind regards -
ANSWERED Some BBC live streaming blocked
Staff replied to machineh's topic in Blocked websites warning
Hello, the micro-routing has been modified accordingly, can you please try again? Kind regards -
Hello! We're very glad to inform you that a new 1 Gbit/s server located in Sweden is available: Norma. The AirVPN client will show automatically the new server, while if you use the OpenVPN client you can generate all the files to access them through our configuration/certificates/key generator (menu "Client Area"->"Config generator"). The server accepts connections on ports 53, 80, 443, 1194 and 2018 UDP and TCP. Just like every other Air server, Norma supports OpenVPN over SSL and OpenVPN over SSH. As usual no traffic limits, no logs, no discrimination on protocols and hardened security against various attacks with separate entry and exit-IP addresses. Do not hesitate to contact us for any information or issue. Kind regards and datalove AirVPN Team
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Hello! We had a problem with the update of the eddie.website LetsEncrypt certificate which has been solved just a few hours ago. We apologize for any inconvenience. Kind regards
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Question about mircro-routing and vpn setup
Staff replied to zarquon's topic in General & Suggestions
Hello, that's technically impossible, simply because Eddie never handles and never handled any VPN tunnel, which remains up to OpenVPN. Eddie just creates the exact, identical configuration directives which is also created by the Configuration Generator, and passes them to OpenVPN. Under OpenVPN point of view, until you don't talk to the Management (for example by clicking "Disconnect" button) there is no difference between being run directly by root with a CG ovpn, or by Eddie, provided of course that you order the same directives both in Eddie and in the Configuration Generator. Under Debian, Eddie does not even tell OpenVPN to modify buffers in any pre-determined way, by default. Kind regards -
Can not access some OpenNIC TLDs (and some peers)
Staff replied to Xiaxue's topic in Troubleshooting and Problems
Hello, we use our own DNS servers, not OpenNIC ones. Our DNS servers resolve names in ICANN, OpenNIC and NameCoin name spaces. If an authoritative DNS is slow to respond to our servers, there's not much we can do (we could evaluate some more caching or things like that, but not something really resolutive). Kind regards -
We don't pay at all for reviews.
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Hello! As you are probably already aware, according to the ongoing renewal of hardware in our infrastructure, the following servers will be withdrawn during June the 30th 2017: In Germany: Aquilae - Menkib - Seginus - Tauri - Velorum - Wezen In Singapore: Aries The aforementioned servers have been already replaced by 6 new servers in two datacenters in Germany: https://airvpn.org/topic/23234-six-new-1-gbits-servers-available-de/ and by 4 new servers in Singapore: https://airvpn.org/topic/23219-four-new-1-gbits-servers-available-sg/ Kind regards and datalove AirVPN Staff
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Yes, with a likely change into "AIRVPN DI PAOLO BRINI" in the next versions. Kind regards
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Network Lock Windows Filtering Platform - how does it work?
Staff replied to tranquivox69's topic in Eddie - AirVPN Client
Hello! No, usually we do not monitor the community forums. Moderators do that. Momentarily you need to look at the source code. Explanation on Network Lock with Windows Filtering Platform will be posted in the future. Kind regards -
That's expected, normal, ordinary and correct. We recommend that you get informed about how ARP works. Kind regards
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ANSWERED Eddie 2.12.4 freezing OSX
Staff replied to slim2001's topic in Troubleshooting and Problems
Please upgrade to Eddie 2.13.2beta. Kind regards -
Today Stefano Rodotà left us. He was a co-writer of the Charter of Fundamental Rights of the European Union, which several years later became a binding, legal document for all EU Member States, and a member of the Council of Europe. Between 1998 and 2005 he was the first Data Protection and Privacy Authority supervisor in Italy, a country which never had such a public body, and between 1998 and 2002 he was the President of the Data Protection Supervisors coordination group in the European Union. In spite of limited funds and power, through his energy and incredibly lucid and competent vision, he sowed the seeds of public awareness on the importance of data protection and privacy and established an operative framework which has been successfully followed by his successors. Just to recall a tiny gem, without Rodotà's work the historical decisions, by courts and by the Data Protection Authority, establishing the illegal behavior of the Peppermint company in the homonym case and sentencing the beginning of the end of the copyright trolls activities in Italy and Europe, would have been much more difficult in 2008. It is impossible to mention here all the countless activities Mr. Rodota's was involved in during his life. For us he was first and foremost a Champion of freedom and fundamental rights. Goodbye Mr. Rodotà, you have been, you are and you will be a source of inspiration and strength for us in the pursuit of our mission. The AirVPN founders
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What countries do you want to see added in 2017?
Staff replied to greenclaydog's topic in General & Suggestions
Thanks, we have had enough suggestions. In practice, any country in the world has been suggested with just a few exceptions. Locking thread. Kind regards -
Hello, Guido Vranken's job has been remarkably good, surely better than QuarkLabs audit funded by OSTIF donors (including AirVPN). Even the scientific and pragmatic approach of Vranken has proved to be substantially superior. It's important to know that there is no vulnerability that affects us except one: through an exploit of a vulnerability, OpenVPN daemons can have memory leaks which on the long run may cause problems to the whole system - even a crash needing a reboot. That would be of course most annoying therefore we are speeding up upgrade of OpenVPN on the servers. Kind regards