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It's in the new user guide, which is in my signature. But the guide is also found in the how-to forum.

Hardly. If you have gdebi or another such program installed, you should just be able to download the Experimental client .deb version and click the download.

Hello! That's because you're not installing the experimental client as you're supposed to, probably . It has been covered..

Hello! Another run-of-the-mill "VPN", which can't be compared to AirVPN at all haha . I like how they have servers in Russia, China, Kuwait, Saudi Arabia, Turkey, Indonesia, Colombia... Heck, they even managed Nigeria!(There goes that plan) . I think they're pretty much everything AirVPN isn't. Just another "Netflix VPN", judging by how they market themselves on their site. They have "all the protocols!" and "all the server locations!" so to speak and while they claim they don't log, they employ Google Analytics on their site. Not to mention they say they have "256-bit encryption" --- Which encryption? (They later mention it's AES). I also thought that this was funny: Is P2P file sharing allowed on our servers? All our servers are P2P optimized except for the servers in UK, Canada, Mexico, India, Switzerland, Malaysia, Singapore, Australia, France, Brazil, Egypt, Hong Kong, Italy, South Africa, Indonesia, Taiwan, South Korea, China, Czech, Finland, Jordan and Kuwait. Isn't that virtually all the servers? Haha. This also contradicts what it says on their main page, wherein the UK and Canada are listed as being two of the P2P optimized locations. They also don't offer free trials, which is curious. But a 7 day money back scheme, which as Lifehacker points out: "At $1.83 a month (when you purchase a yearly subscription) it's not a hard sell for anyone who might be strapped for cash. Just be careful about their 7-day money-back guarantee, which is only valid if less than 500mb in data transfers have been made." Maybe isn't the best. They refer to sites like Lifehacker having "mentioned" them, but give no links. I searched it and found that Lifehacker said a few things including: "It does have a slightly dodgy history of essentially bribing bloggers and reviewers with free subscriptions, however, so some of the more glowingly positive reviews and comments should be taken with a very large grain of salt." The only place they were "mentioned" on TechCrunch seems to be for a short commentary about using a VPN while gaming. Totally unrelated to their service. As for their "TechInAsia" review, it's actually authored by their marketing manager it seems. It's also funny to consider that the name of their marketing manager changed, between the Techcrunch article in June 2016 and the TechinAsia article or post in August 2016 - unless they have multiple marketing managers for some reason. Then there's the Geektime review, which reads like a paid-for review, as it lists Ivacy as the number 1 VPN for 2016. They also included PureVPN and other suchs legends in the top 5 . Another thing I found really funny was when they answered the question What Level of Encryption Does Ivacy VPN Provide? Our network supports all encryption levels ranging from No Encryption to the highest SSL or AES 256 bit encryption. If you are using our Windows software, you can change encryption settings from the Settings tab. Mac users can adjust settings under System Preference –> Network –> Ivacy. For other devices, our server will go with the default settings which are usually encryption enabled. How can you list support for "No Encryption" as an encryption level hahahaha . Then there's some of the legal stuff: Ivacy does not limit bandwidth or data usage per user; however the use of service is subjected to fair usage. Creating automated or manual VPN sessions in a manner that would impersonate a bot or exerting excessive load on the network that may disturb other users on the network, or utilizing substantially excessive bandwidth that exceeds the average user bandwidth usage for an extended duration etc., all will be considered as unfair usage of the network. Ivacy reserves the right to temporary suspend or permanently terminate users found involved in unfair usage of its services.No bandwidth limitations, except if you use too much they'll ban you. Okay then. Oh, this is good: Anti-Fraud Policy Ivacy hereby notifies that, no accounts will be offered to clients residing in African nations except South Africa. Ivacy had to take this step because of increasing complaints regarding fraudulent activities originating from Nigeria. However, Ivacy reserves its right to allow any one as an exception to get an account, on receipt of government issued IDs or landline phone. Anyone who tries to bypass the conditions therein, will immediately get his account terminated. All fraudulent activities may be reported to the respective police and related law enforcement authorities. Who knew there might be claims of fraudulent activities originating from Nigeria? Hahaha. So if you're an African user, no account for you. But if you give them your real ID, they can make an exception. Wow. Maybe one could be cheeky and ask... But if there's "no logging" and all that as you claim, how would you know where they reside? On their main page, they also list their customers by their full name, which seems like a really odd thing for a VPN to do. All the customer reviews read like wholesale advertisements as well, unsurprisingly. Of the good things: They support pretty much all platforms. At least in a barebones sort of way it seems. Their website is pretty nice and makes things look appealing. Especially to the novice user I imagine. They do indeed support many locations and protocols. Although I doubt the locations are real nor effective. While the protocols aren't that groundbreaking. They have some nice how-to guides with pictures. Although perhaps this also is for substituting an active community and support system. They do have some nice blogs, wherein they touch on many facets of privacy. So from an educational standpoint, that's good. Ed Snowden is mentioned for example. They seem to support various payment methods, including maybe bitcoin. But there's no refunds this way.Of the bad: They're inconsistent with information. Some places they have 100+ servers, other places it's listed as 250+. But *real* info on their systems and infrastructure is scarce. They oversell, lie and actively distort reality, when they do things like listing review sites, simply because their name was mentioned on them. Their location policy and policies in general are abysmal to the say the least and as we know, PPTP and similar protocols aren't the most secure. They're all over the place in terms of their product and thus seem to lack focus. It would seem they're better suited to running a news site than a VPN. Their policies are unclear. They support P2P, but apparently don't care about DMCA's, yet dislike copyright infringement? I'm not sure honestly.Bottom line: Another horrible so-called "VPN" that probably introduces more insecurity than if you just avoided it altogether. Despite the good points, the bad points simply weigh much heavier. But of course, it's easy to be a nay-sayer, so maybe I'm just biased and being overly negative . EDIT: I found more reviews on Trustpilot and oddly enough, 99% of the reviews have this in common: reviewers profile is in the US, they've only ever reviewed Ivacy, they give 5 stars and think Ivacy is the most amazing thing ever. So, fake accounts I guess? Some of them even claimed they were from Canada, yet their account was showing US. While the remaining 1% of reviews were either 1 star or 4.5. Ones like Pete from the UK. All the 1 star reviews share the fact that the VPN is terrible and the refund policy is pretty much unworkable.

Why don't you try it and see, live on the edge . Haha, no just download it as you would with the Stable client. There's instructions in my guide where to find the Beta, if you can't find it.

Hello! Yes of course it's possible m'dear! Many do this. You simply need to add some of the following spices to your lovely homemade Air (it's a soufflé in case you're wondering ) recipe: Patience. As with all good cooking, patience is king. Without it, everything soon falls apart. A good router with a good strong CPU, such as the Turris Omnia or a computer converted into a router using PfSense, such as a Zbox Nano. All referenced in my guide. Researching ahead of time, what software you want to use and if it's compatible with your hardware.There's plenty of other guides around here which will further elaborate on the where, why's and how's of installing stuff . You can use the higher-end consumer routers for these things, but in a sense it's not recommended, as performance may still be lackluster, compared to one of the aforementioned pieces of hardware and software. But if you're stuck with, say, a router from your ISP, such as Virgin Media, I wouldn't recommend installing AirVPN (thus OpenVPN) on it!

Hello! I'd sooner recommend qBittorent, perhaps using Network Lock and making it listen on the AirVPN Tun interface and checking the torrent download from ipleak.net .

Hello! That's due to a bug in Eddie 2.10. Just go to your internet adapters and make IPv4 and DNS "obtain automatically". Then upgrade to the Beta client .

Staff may I suggest that you use the name "Eddie" in the actual client a bit more? It seems it's very easy for people to miss it and perhaps it would add to the name recognition a little more. Some appropriate places could be: About page, at the top right corner next to the version number, it could say "Eddie Client Version 2.11.9" instead of just the number & at the top of the client, it could say "AirVPN Eddie Client" Maybe it would also be appropriate to put an entry into the "Stats" section, saying "AirVPN Client Software Name: Eddie" & "Client Version: 2.11.9", as the Stats section already contains other information, such as install paths. This wouldn't make the "About" page obsolete either, as it would still contain links to the various AirVPN software and such . Maybe even a line at the login screen which says "Welcome to the AirVPN Eddie Client" ? Haha. Just my thoughts anyway .

Eddie is the AirVPN client. If you check my new user guide it'll explain a lot. It's relevant because it helps us understand your setup and Eddie controls which settings you'll be running with; which is relevant when it comes to things like which protocol is in use for example. Sure, if you run without a VPN your torrenting may be faster, but it'll also be more insecure/less private. Mullvad is a completely different VPN and it should be said that AirVPN can't please everyone, but that that's okay . Strictly speaking, AirVPN doesn't have a problem with torrenting either; only you do . But we're here to help. If our help isn't sufficient, please do remember that you can also submit support tickets, in the client area .

Hello! The short answer to that is: No. The long answer to that is: Noooooooooo. It's only if Air tells us, which they either don't, can't or won't most of the time, in my [limited] experience - I think it's because they like to surprise us! . They know about the filename thing. I recommend taking the same sort of stance to this as you would with a box of chocolates: you never know what you're going to get, but hey, it's still chocolate in the end yay! : D Haha.

I know and I had actually imagined you would say that lol - to which I then tell you that for all I know, you may be using the word "service" as a catch-all term for anything related to Windows, which Eddie may need .

Hello! OP you can also check the new user guide in my signature if you would like . It'll direct you to the Beta, as well as perhaps explain a couple of things about AirVPN that you may be wondering about. Also giga, your link didn't seem to work for me .

Yes you may ! Only really .Net I think.

Turris Omnia

Are you using Eddie and is the torrent client listening on the tun interface? I think that could make a difference. With qBittorent you can make it listen on the tun interface.

Hello! Damn sarum, you got a like from Staff, you just ascended bro, well done! @Staff As for the issue: On Linux Mint 18 I've had the same issue. I don't have a specific procedure to reproduce it yet, but it sometimes occurs after long periods of hibernation. Like if you just let the PC go into sleep by itself - then when you come back to it, Eddie has stopped responding and can't be closed. It's completely frozen. Even when logging out and otherwise closing all programs and then logging in, you'll still get the message regarding OpenVPN already running. At least that's what I've experienced. I'll try see if I can find a way to reproduce it consistently .

Control panel>>Networking>>Change Adapter Settings>>TAP adapter properties>>Advanced>>Change Media Status to "Always Connected">>Click Apply. Otherwise restart it or select application controlled.

Well, one thing you can be absolutely sure of, is that the router is terrible .

Hello! Welcome to AirVPN! I've recently answered a similar thread. You may also want to check out the new user guide in my signature. Are you using the Eddie client? It might be useful with some logs, so we can check if everything is okay.

Hello! Every time you minimize it? Wow. I think you should just try out the Beta client straight away then. So did you try this torrenting guide? Or any of these recommendations? Then there's the more involved guides depending on what your goal is.By the sound of it, I'd say you may have set up everything correctly, but that if you've somehow got such grave problems that the client crashes upon minimizing, that this should be resolved first. Which, as I said, would be to try the Beta client . So, download the Beta, then uninstall your current one and then install the downloaded Beta. Also, are you using Network Lock?

Hello! Welcome to AirVPN! Isn't 3 devices sufficient for you? Perhaps you'll find this thread informative. Particularly this Staff reply further down. Knowing Virgina Media, I'm positive that little has changed 3-4 years later! In short, I don't think there's much to gain from installing AirVPN on Virgin Hubs. But maybe there's still hope, somewhere.

Excellent. Out of curiosity, which (UK?) server were you on, that got iPlayer working?

Hi We don't know what platform you're on. But assuming you're using Eddie, try to turn on Network Lock. If you're on Windows 10 you can also go the Eddie preferences and add block-outside-dnsto the OVPN directives area. You may need to activate "Expert Mode" as well, in the advanced menu. If you don't use the AirVPN DNS servers you don't get the benefit of micro-routing see . It should be said there's no guarantee you can get access to a site, even if you do everything right.

Hello! Thank you for sharing your solution with the community Staff did sticky a thread in the Eddie Client forum regarding connection refused.