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c1988

Issue with random disconnection

By c1988, ... in Troubleshooting and Problems

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c1988    0

c1988
Posted ...

First of all I apologise in advance, I am pretty new to this kind of stuff. When I first started using AirVPN it worked perfectly but all of a sudden I'm getting random internet disconnections when I use it. I lose connection and then I have to "troubleshoot problems" to fix the issue.

 

Here are the logs:

 

30/07/2013 - 11:53 AirVPN client version: 1.8
30/07/2013 - 11:53 Reading options from C:\Users\Cal\AppData\Roaming\AirVPN\Air\1.0.0.0\AirVPN.xml
30/07/2013 - 11:53 OpenVPN bundle version: OpenVPN 2.3.0
30/07/2013 - 11:53 OpenVPN current version: OpenVPN 2.3.0
30/07/2013 - 11:53 Ready.
30/07/2013 - 11:53 Login...
30/07/2013 - 11:53 Login success.
30/07/2013 - 11:53 Contacting service...
30/07/2013 - 11:53 Connecting...
30/07/2013 - 11:53 OpenVPN 2.3.0 x86_64-w64-mingw32 [sSL (OpenSSL)] [LZO] [PKCS11] [eurephia] [iPv6] built on Jan  8 2013
30/07/2013 - 11:53 NOTE: OpenVPN 2.1 requires '--script-security 2' or higher to call user-defined scripts or executables
30/07/2013 - 11:53 Socket Buffers: R=[8192->8192] S=[8192->8192]
30/07/2013 - 11:53 UDPv4 link local: [undef]
30/07/2013 - 11:53 UDPv4 link remote: [AF_INET]62.212.85.65:443
30/07/2013 - 11:53 TLS: Initial packet from [AF_INET]62.212.85.65:443, sid=b82f7511 f1f344f8
30/07/2013 - 11:53 VERIFY OK: depth=1, C=IT, ST=IT, L=Perugia, O=airvpn.org, CN=airvpn.org CA, emailAddress=info@airvpn.org
30/07/2013 - 11:53 VERIFY OK: nsCertType=SERVER
30/07/2013 - 11:53 VERIFY OK: depth=0, C=IT, ST=IT, L=Perugia, O=airvpn.org, CN=server, emailAddress=info@airvpn.org
30/07/2013 - 11:53 Data Channel Encrypt: Cipher 'AES-256-CBC' initialized with 256 bit key
30/07/2013 - 11:53 Data Channel Encrypt: Using 160 bit message hash 'SHA1' for HMAC authentication
30/07/2013 - 11:53 Data Channel Decrypt: Cipher 'AES-256-CBC' initialized with 256 bit key
30/07/2013 - 11:53 Data Channel Decrypt: Using 160 bit message hash 'SHA1' for HMAC authentication
30/07/2013 - 11:53 Control Channel: TLSv1, cipher TLSv1/SSLv3 DHE-RSA-AES256-SHA, 2048 bit RSA
30/07/2013 - 11:53 [server] Peer Connection Initiated with [AF_INET]62.212.85.65:443
30/07/2013 - 11:53 SENT CONTROL [server]: 'PUSH_REQUEST' (status=1)
30/07/2013 - 11:53 PUSH: Received control message: 'PUSH_REPLY,redirect-gateway def1,dhcp-option DNS 10.4.0.1,comp-lzo no,route 10.4.0.1,topology net30,ping 10,ping-restart 60,ifconfig 10.4.64.62 10.4.64.61'
30/07/2013 - 11:53 OPTIONS IMPORT: timers and/or timeouts modified
30/07/2013 - 11:53 OPTIONS IMPORT: LZO parms modified
30/07/2013 - 11:53 OPTIONS IMPORT: --ifconfig/up options modified
30/07/2013 - 11:53 OPTIONS IMPORT: route options modified
30/07/2013 - 11:53 OPTIONS IMPORT: --ip-win32 and/or --dhcp-option options modified
30/07/2013 - 11:53 do_ifconfig, tt->ipv6=0, tt->did_ifconfig_ipv6_setup=0
30/07/2013 - 11:53 open_tun, tt->ipv6=0
30/07/2013 - 11:53 TAP-WIN32 device [Local Area Connection 3] opened: \\.\Global\{5CE8DDFA-337A-4D84-843C-CCA19393095E}.tap
30/07/2013 - 11:53 TAP-Windows Driver Version 9.9
30/07/2013 - 11:53 Notified TAP-Windows driver to set a DHCP IP/netmask of 10.4.64.62/255.255.255.252 on interface {5CE8DDFA-337A-4D84-843C-CCA19393095E} [DHCP-serv: 10.4.64.61, lease-time: 31536000]
30/07/2013 - 11:53 Successful ARP Flush on interface [17] {5CE8DDFA-337A-4D84-843C-CCA19393095E}
30/07/2013 - 11:53 TEST ROUTES: 2/2 succeeded len=1 ret=1 a=0 u/d=up
30/07/2013 - 11:53 C:\Windows\system32\route.exe ADD 62.212.85.65 MASK 255.255.255.255 192.168.0.1
30/07/2013 - 11:53 ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=25 and dwForwardType=4
30/07/2013 - 11:53 Route addition via IPAPI succeeded [adaptive]
30/07/2013 - 11:53 C:\Windows\system32\route.exe ADD 0.0.0.0 MASK 128.0.0.0 10.4.64.61
30/07/2013 - 11:53 ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=30 and dwForwardType=4
30/07/2013 - 11:53 Route addition via IPAPI succeeded [adaptive]
30/07/2013 - 11:53 C:\Windows\system32\route.exe ADD 128.0.0.0 MASK 128.0.0.0 10.4.64.61
30/07/2013 - 11:53 ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=30 and dwForwardType=4
30/07/2013 - 11:53 Route addition via IPAPI succeeded [adaptive]
30/07/2013 - 11:53 C:\Windows\system32\route.exe ADD 10.4.0.1 MASK 255.255.255.255 10.4.64.61
30/07/2013 - 11:53 ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=30 and dwForwardType=4
30/07/2013 - 11:53 Route addition via IPAPI succeeded [adaptive]
30/07/2013 - 11:53 Initialization Sequence Completed
30/07/2013 - 11:53 Starting Management Interface...
30/07/2013 - 11:53 Checking...
30/07/2013 - 11:53 Retrieve statistics...
30/07/2013 - 11:53 Connected.
30/07/2013 - 11:55 [server] Inactivity timeout (--ping-restart), restarting
30/07/2013 - 11:55 C:\Windows\system32\route.exe DELETE 10.4.0.1 MASK 255.255.255.255 10.4.64.61
30/07/2013 - 11:55 Route deletion via IPAPI succeeded [adaptive]
30/07/2013 - 11:55 C:\Windows\system32\route.exe DELETE 62.212.85.65 MASK 255.255.255.255 192.168.0.1
30/07/2013 - 11:55 Warning: route gateway is not reachable on any active network adapters: 192.168.0.1
30/07/2013 - 11:55 Route deletion via IPAPI failed [adaptive]
30/07/2013 - 11:55 Route deletion fallback to route.exe
30/07/2013 - 11:55 env_block: add PATH=C:\Windows\System32;C:\WINDOWS;C:\WINDOWS\System32\Wbem
30/07/2013 - 11:55 OK!
30/07/2013 - 11:55 C:\Windows\system32\route.exe DELETE 0.0.0.0 MASK 128.0.0.0 10.4.64.61
30/07/2013 - 11:55 Route deletion via IPAPI succeeded [adaptive]
30/07/2013 - 11:55 C:\Windows\system32\route.exe DELETE 128.0.0.0 MASK 128.0.0.0 10.4.64.61
30/07/2013 - 11:55 Route deletion via IPAPI succeeded [adaptive]
30/07/2013 - 11:55 Closing TUN/TAP interface
30/07/2013 - 11:55 SIGUSR1[soft,ping-restart] received, process restarting
30/07/2013 - 11:55 Restart pause, 2 second(s)
30/07/2013 - 11:55 NOTE: OpenVPN 2.1 requires '--script-security 2' or higher to call user-defined scripts or executables
30/07/2013 - 11:55 Socket Buffers: R=[8192->8192] S=[8192->8192]
30/07/2013 - 11:55 UDPv4 link local: [undef]
30/07/2013 - 11:55 UDPv4 link remote: [AF_INET]62.212.85.65:443
30/07/2013 - 11:55 TLS: Initial packet from [AF_INET]62.212.85.65:443, sid=8580b353 930d8d0f
30/07/2013 - 11:55 VERIFY OK: depth=1, C=IT, ST=IT, L=Perugia, O=airvpn.org, CN=airvpn.org CA, emailAddress=info@airvpn.org
30/07/2013 - 11:55 VERIFY OK: nsCertType=SERVER
30/07/2013 - 11:55 VERIFY OK: depth=0, C=IT, ST=IT, L=Perugia, O=airvpn.org, CN=server, emailAddress=info@airvpn.org
30/07/2013 - 11:55 Data Channel Encrypt: Cipher 'AES-256-CBC' initialized with 256 bit key
30/07/2013 - 11:55 Data Channel Encrypt: Using 160 bit message hash 'SHA1' for HMAC authentication
30/07/2013 - 11:55 Data Channel Decrypt: Cipher 'AES-256-CBC' initialized with 256 bit key
30/07/2013 - 11:55 Data Channel Decrypt: Using 160 bit message hash 'SHA1' for HMAC authentication
30/07/2013 - 11:55 Control Channel: TLSv1, cipher TLSv1/SSLv3 DHE-RSA-AES256-SHA, 2048 bit RSA
30/07/2013 - 11:55 [server] Peer Connection Initiated with [AF_INET]62.212.85.65:443
30/07/2013 - 11:55 SENT CONTROL [server]: 'PUSH_REQUEST' (status=1)
30/07/2013 - 11:55 PUSH: Received control message: 'PUSH_REPLY,redirect-gateway def1,dhcp-option DNS 10.4.0.1,comp-lzo no,route 10.4.0.1,topology net30,ping 10,ping-restart 60,ifconfig 10.4.64.62 10.4.64.61'
30/07/2013 - 11:55 OPTIONS IMPORT: timers and/or timeouts modified
30/07/2013 - 11:55 OPTIONS IMPORT: LZO parms modified
30/07/2013 - 11:55 OPTIONS IMPORT: --ifconfig/up options modified
30/07/2013 - 11:55 OPTIONS IMPORT: route options modified
30/07/2013 - 11:55 OPTIONS IMPORT: --ip-win32 and/or --dhcp-option options modified
30/07/2013 - 11:55 do_ifconfig, tt->ipv6=0, tt->did_ifconfig_ipv6_setup=0
30/07/2013 - 11:55 open_tun, tt->ipv6=0
30/07/2013 - 11:55 TAP-WIN32 device [Local Area Connection 3] opened: \\.\Global\{5CE8DDFA-337A-4D84-843C-CCA19393095E}.tap
30/07/2013 - 11:55 TAP-Windows Driver Version 9.9
30/07/2013 - 11:55 Notified TAP-Windows driver to set a DHCP IP/netmask of 10.4.64.62/255.255.255.252 on interface {5CE8DDFA-337A-4D84-843C-CCA19393095E} [DHCP-serv: 10.4.64.61, lease-time: 31536000]
30/07/2013 - 11:55 Successful ARP Flush on interface [17] {5CE8DDFA-337A-4D84-843C-CCA19393095E}
30/07/2013 - 11:56 TEST ROUTES: 2/2 succeeded len=1 ret=1 a=0 u/d=up
30/07/2013 - 11:56 C:\Windows\system32\route.exe ADD 62.212.85.65 MASK 255.255.255.255 192.168.0.1
30/07/2013 - 11:56 ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=25 and dwForwardType=4
30/07/2013 - 11:56 Route addition via IPAPI succeeded [adaptive]
30/07/2013 - 11:56 C:\Windows\system32\route.exe ADD 0.0.0.0 MASK 128.0.0.0 10.4.64.61
30/07/2013 - 11:56 ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=30 and dwForwardType=4
30/07/2013 - 11:56 Route addition via IPAPI succeeded [adaptive]
30/07/2013 - 11:56 C:\Windows\system32\route.exe ADD 128.0.0.0 MASK 128.0.0.0 10.4.64.61
30/07/2013 - 11:56 ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=30 and dwForwardType=4
30/07/2013 - 11:56 Route addition via IPAPI succeeded [adaptive]
30/07/2013 - 11:56 C:\Windows\system32\route.exe ADD 10.4.0.1 MASK 255.255.255.255 10.4.64.61
30/07/2013 - 11:56 ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=30 and dwForwardType=4
30/07/2013 - 11:56 Route addition via IPAPI succeeded [adaptive]
30/07/2013 - 11:56 Initialization Sequence Completed
30/07/2013 - 11:56 Starting Management Interface...
30/07/2013 - 11:56 Checking...
30/07/2013 - 11:56 The remote name could not be resolved: 'airvpn.org'
30/07/2013 - 11:56 SIGTERM received, sending exit notification to peer
30/07/2013 - 11:56 C:\Windows\system32\route.exe DELETE 10.4.0.1 MASK 255.255.255.255 10.4.64.61
30/07/2013 - 11:56 Route deletion via IPAPI succeeded [adaptive]
30/07/2013 - 11:56 C:\Windows\system32\route.exe DELETE 62.212.85.65 MASK 255.255.255.255 192.168.0.1
30/07/2013 - 11:56 Route deletion via IPAPI succeeded [adaptive]
30/07/2013 - 11:56 C:\Windows\system32\route.exe DELETE 0.0.0.0 MASK 128.0.0.0 10.4.64.61
30/07/2013 - 11:56 Route deletion via IPAPI succeeded [adaptive]
30/07/2013 - 11:56 C:\Windows\system32\route.exe DELETE 128.0.0.0 MASK 128.0.0.0 10.4.64.61
30/07/2013 - 11:56 Route deletion via IPAPI succeeded [adaptive]
30/07/2013 - 11:56 Closing TUN/TAP interface
30/07/2013 - 11:56 SIGTERM[hard,] received, process exiting
30/07/2013 - 11:56 Disconnected.
 
Any help would be appreciated, please let me know what other info you may need. 
Thanks

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rrdp    0

rrdp
Posted ...
I have same problem, and it started today. Logs, are below:

 

Tue Jul 30 17:31:06 2013 Initialization Sequence Completed

Tue Jul 30 17:31:06 2013 MANAGEMENT: >STATE:1375198266,CONNECTED,SUCCESS,10.4.35.154,94.185.85.170

Tue Jul 30 17:36:50 2013 SIGTERM received, sending exit notification to peer

Tue Jul 30 17:36:55 2013 C:\Windows\system32\route.exe DELETE 10.4.0.1 MASK 255.255.255.255 10.4.35.153

Tue Jul 30 17:36:55 2013 Route deletion via IPAPI succeeded [adaptive]

Tue Jul 30 17:36:55 2013 C:\Windows\system32\route.exe DELETE 94.185.85.170 MASK 255.255.255.255 192.168.1.254

Tue Jul 30 17:36:55 2013 Route deletion via IPAPI succeeded [adaptive]

Tue Jul 30 17:36:55 2013 C:\Windows\system32\route.exe DELETE 0.0.0.0 MASK 128.0.0.0 10.4.35.153

Tue Jul 30 17:36:55 2013 Route deletion via IPAPI succeeded [adaptive]

Tue Jul 30 17:36:55 2013 C:\Windows\system32\route.exe DELETE 128.0.0.0 MASK 128.0.0.0 10.4.35.153

Tue Jul 30 17:36:55 2013 Route deletion via IPAPI succeeded [adaptive]

Tue Jul 30 17:36:55 2013 Closing TUN/TAP interface

Tue Jul 30 17:36:55 2013 SIGTERM[soft,exit-with-notification] received, process exiting

Tue Jul 30 17:36:55 2013 MANAGEMENT: >STATE:1375198615,EXITING,exit-with-notification,,

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